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3.8

Based on 1.410 opinions finded in 1 websites

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Nº 133 in 215 in Tamworth

CUSTOMERS TALK ABOUT DISHES WITH..ladychicken
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OpinionsNoteGoogle1.4103.8

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Kept waiting for 5 minutes at the door when we had pre-booked. Tried to speak to a staff member who told me to just wait for someone. After her looking around for the host, sh came over to get us seated as apparently 'The Hostess is nowhere to be found. She always does this'. We were offered a table in a very noisy area for our booked breakfast. As my blind step son was with us (long overdue family catch-up), I asked if we could have a table closer to the continental breakfast area for his navigation through to the food. Another 3-5 minutes was spent looking at the system (and all the empty tables) before another table could be offered. The reason I am mentioning the timings is that we arrived 5 mins early for our 10.40am table. Eventually the waitress came to take our cooked breakfast order and rudely said 'you only have a couple of minutes left to put in an order before we close down breakfast'. We hurriedly ordered and a few mins later when handing over my cold scrambled eggs, I was told 'sorry no mushrooms left. Do you want something else?' I had only ordered 2 items. I chose baked beans and they were also tepid. Pastries and cornflakes and break were all hard/stale. There was no milk left and there was water all over the cereals table. We came for the unlimited breakfast option, but we couldn't have that as they wouldn't let us order anything else afterwards. Why keep breakfast open until 11am if you are going to waste 10 minutes of our time and then not actually let people have 'unlimited' breakfast, but still charge them for it? They also switched the music off straight after 11am (we had just received our cold food) and then they made a point of locking the doors. A very lukewarm reception and even colder 'hot food' and stale 'fresh pastries'. That was meant to be a really nice morning for our family.

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Leigh Asbury . 2024-07-01

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Closed until 5.00pm. No notice if this on Google. Driven 57 miles to meet friends here.

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Gordon Riches . 2024-06-25

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Got there at 09.30 to be informed that breakfast had finished early due to having no staff. The place was empty! The young waitress on her own was really helpful and told us the place is closing down in two weeks cause they can't get any staff? Considering they are due to close, the young lady was a true professional and very welcoming

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Dave A . 2024-06-25

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Good pub & restaurant, its closing July 2024.

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Paul Suter . 2024-06-16

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Staff went above and beyond to be helpful and welcoming

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Crystal Black . 2024-06-07

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Nice place. Good food if a fairly standard chain menu.

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james westley . 2024-06-06

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Went Saturday night really busy, we had several allergies on our table of 8. Manager was excellent. Food was lovely will be returning.

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David Walters . 2024-05-27

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we waited ages to order food. It took quite awhile to receive food, then ordered a pudding. After a 45 min wait I asked where the puddings were only to be informed the order hadn't gone through. We waited another ten mins. A family next to us also ordered dessert and after a long wait decided to ask for a refund. The food wasn't to good. Chips were awful. The breakfasts are fine. The staff were rushed off their feet and there were only three of them and it got quite busy. It's not the staff's fault. We had ordered a table for eight on Saturday but cancelled it.

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Val Elwell . 2024-05-25

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Loved it, shame its closing down.

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Kevin Skeer . 2024-05-22

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Helpful staff , good menu . Easy access for a wheel chair.

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Maggie Williams . 2024-05-03

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Great value meal and fantastic service by Jo and the team. Full marks Jo!

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Andy Hawley . 2024-05-01

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Visited this evening and our waitress Alissa provided the most wonderful service, she was lovely to speak to and very welcoming even though she was ran off her feet.

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Matt Clarke . 2024-05-01

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Staying on the premier inn and decided to come in for a drink after a long day. I was welcomed by the barmaid Megan. what a credit to the business, she was happy to hold abit of a conversation with me, while I had lager and a bowl of chips.

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Alistair Jones . 2024-05-01

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Our waitress Jo was nothing but lovely with her welcoming smile, nothing felt like too much trouble for her... if I was to ever go back, it would be for her.

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Amelia Pangbourne . 2024-05-01

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Jo definitely made the place more welcoming, she is an absolute ambassador for your company, I couldn't recommend her enough

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Stewart Pangbourne . 2024-05-01

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Live going to the Centurion for breakfast. The food is well cooked and there is a good selection. Staff are friendly and helpful

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Maxine Williams . 2024-04-29

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Went for a meal on Saturday Evening. Had the vegetable lasagne that was very nice. Chips weren't great . Staff were all nice especially Katy who was our waitress for the Evening. Would definitely return.

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Tracey Slack . 2024-04-29

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Our new local - it's great! Visit most Sunday evenings for some food... Always Good. Ryan & Jo are great hosts.. on form & attentive. They have a good selection of wines available too. Highly recommend. Thanks again!

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James Crichton . 2024-04-23

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Excellent service from Kate. Food was lovely 😍 mixed grill great value and the trio of pies was excellent

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Ann Jevons . 2024-04-23

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The service was slow and inattentive. Food we received was of a very poor quality and over cooked. Our family were very extremely disappointed with this meal. The staff we interacted with were very uninterested in our satisfaction and disorganised. We would rather spend our money elsewhere.

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Caroline Jenkins . 2024-04-22

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Abysmal ……..poor food staff that hide from paying customers it should be a training site to allow staff to really see how not to be a restaurant

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Bernie Highton . 2024-04-21

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After spending the night at the Premier Inn next door, I stopped by here for breakfast. The food was delicious and just what I needed after a fun night out. The staff were courteous and professional, even though I was dining alone.

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Andy Fewtrell . 2024-04-21

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We were served by Alyssa, she was absolutely lovely and had an amazing attitude, couldn’t of asked for better service whilst staying at the premier inn with some friends. Was fair fit aswell!

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ben . 2024-04-20

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We visited this evening whilst staying at the Premier inn and were served jo and alyssa, amazing food, amazing atmoshpere, and amazing customer service highly reccomend this place and will be returning

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Jordan . 2024-04-19

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Amazing service by alisa fantastic table manners came around to make sure everything was good with my stake, a credit to your team

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patron saint . 2024-04-19

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Jo gave stunning, sparkling service with a smile and a can-do attitude. Was a very positive experience. Thanks so much

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BluBoiSpheal232 . 2024-04-19

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Lunchtime meals very tasty, fish and chips very enjoyable

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Kim PRITCHARD . 2024-04-16

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Great food and incredible service from Jo!. Will be back soon

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Mark Tooley . 2024-04-14

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We ate here for tea and breakfast when we stayed at the Premier Inn next door on Easter Sunday. We'd had a few issues with the room not being ready for us, the lady on the desk at the Premier Inn was fantastic in dealing with this and she had liased with Jo the manager at the pub, to give us our breakfast for free the next morning. Jo was so friendly with our family, she brought over some chocolate for the kids and spent loads of time talking to them about Drayton Manor (which was where we were visiting the next day). All the servers were efficient, and above all friendly. We'd have no hesitation coming back here or to the Premier Inn next door. Fantastic service. From The Drayton Manor kids!

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Angela Stringer . 2024-04-13

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Very nice atmosphere.Good service waitress was very friendly we were sat opposite an extremely noisy table and my husband was having trouble hearing what she was saying but she noticed and moved us to a quieter table which was great.

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Louise Salmon . 2024-04-11

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Absolutely shocking experience! We where a group of 6, 3 adults and 3 children. We traveled over 3 hours and stayed at the Premier Inn so it made sense to eat at the Centurion Tabel Tabel for dinner as its directly next to it. We booked a table for 18:15 and ordered our drinks. It took 40 minutes for our order of drinks to make it to our table and after a further 40 minutes I had to ask where our dinner was before it finally arrived. By this point we had been there for a hour and a half and the children where exhausted and hardly touched their food. The food we did have was average and best and was brought to us with a bad attitude. There was 3 staff members we saw, yet only one waitress was made to do 99% of the work! Her name was Jessica and the poor girl did a fantastic job trying to accommodate us while the other two did absolutely nothing. We did complain and our drinks where taken off the bill and the kids got a free ice cream. We definitely won't be returning and I encourage anyone else to avoid this pub!

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Sophie Harris . 2024-04-10

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Great service, really friendly staff. Kate was really attentive and ensured we had everything we needed. A great team and lovely food, for a reasonable price

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Emma Donnelly . 2024-04-09

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Came for breakfast. Only 1 person working that we seen and hardly any continental food and fruit actually had mould on. Asked to cancel my order of continental as it was just awful.

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Keith Jackson . 2024-04-07

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We had quite a nice meal but the staff that served us were rude asked us if we wanted sauce then never Brung it out then we had to wait 40 minutes for desert they hadn’t sent it to the kitchen when they did we still had to wait another 20 minutes we were about to walk out then they all of a sudden bought it to us when the waitress finally bought it out she slammed it on the table in front of me like we had done something wrong my grandma had the gammon she couldn’t chew it was really tough egg wasn’t runny but we wasn’t asked how she wanted it I will not be visiting again and I would advise anyone else not to either

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Lauren farmer . 2024-04-04

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Staff need to do there job rather than chatting with eachother on how busy they are and complaining with eachother. They are all very young and inexperienced. Service is very slow, food is ok.

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Jack Richardson . 2024-04-03

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Everything was great including Katie H who was very helpful & knowledgeable. The only thing we found was the food didn’t stay hot long as plates were not very warm to start with.

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Terry Sowerby . 2024-04-01

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Had a brilliant breakfast at the centurion!! Nothing was to much trouble for the girl Sophie I think she is the team leader! Should be really proud to have someone like her working for you and the food was amazing also

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Rob Wellum . 2024-03-29

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Pleasant atmosphere but requested to move table due to very noisy neighbours and this was done with no problem

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Pam Shea . 2024-03-25

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Just celebrated our golden wedding anniversary with fsmily. Unfortunately some of you food let you down badly. We wont be returning.

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Jean Hill . 2024-03-24

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Frequent visitor at Centurion, staff are always super friendly and welcoming. Food is spot on, having tried various parts of the breakfast and dinner menus and can't fault any of it. Restaurant itself is nice and cosy, even more with the fireplace lit!

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Luke Holman . 2024-03-16

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What a terrible experience went in today Saturday cold coffee cold food and not even a sorry not as if they were busy

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john lloyd . 2024-03-16

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Not eaten here for a long time, but came tonight following a recommendation. I went for a rump steak, I like my steak rare and it always comes overdone when I'm out. My steak here was cooked perfectly, no complaints at all. Lovely food, lovely drinks and super friendly staff.. Highly recommended ☺️

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Nikki Apps . 2024-03-07

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Came in for a few drinks this evening and was greeted by Jo and Sophie. Great service with a smile and felt very welcomed. Definitely will be returning and going to make this our new local.

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Jake Redding . 2024-03-06

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Alyssa and jo amazing good laugh kind and friendly always served a pint straight away when asked can’t fault them thanks lady’s see you soon

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Callum Sellers . 2024-03-03

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Great friendly place good food and the waitresses work hard always asking if things are alright jo stood out very nice lady good at her job hope to stay here again if in the area

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Alf Greest . 2024-03-01

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Ate here several times over the last few weeks while staying at the hotel next door. Food was great, never had a bad meal. Server's were all really nice and friendly and nothing was too much trouble. Special mentions to the manageress Jo, and waiting staff Alyssa, Jess and Emma who all work really hard at peak times.

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Chris Cole . 2024-02-29

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Food was fabulous and the service by Cara was exceptional, a credit to the restaurant.

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Joanne Orton . 2024-02-24

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I have visited the Centurion a few times over the past couple of months and on all occasions the food has been great and service has been superb. We shall be very gladly returning in the future.

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Jonny Ashford . 2024-02-23

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Good and amazing service, decent then normal portions, such attractive prices no where else around to find . Thank you

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T Barkus . 2024-02-22

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Have been a few times, however last night was not the best tables were not cleared before food brought out. Empty tables were left unclear. Staff stood chatting together at the bar ignoring people when you had ordered a drink 20 minutes before. Condiments not brought out even after requesting more than once. Food was tepid at best. This is such a shame as it's normally good. Did note the gentleman who normally greets you was not on so hopefully when he is back all we be normal.

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teresa bradley . 2024-02-21

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Sophie and Jo were amazing tonight

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DeadVip3r . 2024-02-12

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I stay over at Tamworth regularly and I always come here for food. Joe and Sophie are always friendly and welcoming, they make the service great and nothing is too much to ask for.

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Phil Glover . 2024-02-07

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I had a good meal tonight and was served by the lovely Charlie. The restaurant was very busy, but she handled the situation perfectly.

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Madeleine Kavanagh . 2024-02-06

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Very unhelpful staff. Booked a table on line. Was told that’s the wrong date. Lots of tables empty so asked if they could fit us in. No chance sorry. Looked back on phone and it said there was available in 20 min. Won’t be eating there again.

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derek palser . 2024-02-04

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Jo, Emma & Alyssa were amazing, and looked after us wonderfully.

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Andy Milner . 2024-02-01

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Service was good. Staff were friendly and very helpful. Charlie dealt with us and was very patient when we asked to pay separately. The food was good. Would definitely return.

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Sian Williamson . 2024-01-25

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Well, it's our own fault, we came here again. We leave it a while and then try again. It was a Thursday so maybe the best staff are saved for the weekend. We waited for nearly an hour for our meals. There was ot four of us and the place was almost empty. The food came one meal at a time with items missing. The food itself was burnt and cold. The batter on the fish was so bad you couldn't cut it. The fish was almost non existent, just too much burnt batter. The chicken was warm and black underneath. We used to come here a lot, but probably won't be back for a while, at least til we forget what it's like. Maybe weekends are better.

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Julie Allen . 2024-01-25

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Jo and Shelby are very friendly and very welcoming and make us feel at home when out for some food will definately be recommending

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Mikey Fell . 2024-01-24

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Shelby and Jo are fantastic women they make you feel very comfortable and are quick at taking your order so you’re not sat around for ages waiting to order food great customer service would definitely recommend. The Katsu curry and rice is very nice and the brownie is bang on.

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Kadrell Ward . 2024-01-24

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Whilst staying at the PI next door, this is a very nice place for dinner. Service was excellent and nothing was a problem for Charlie and the team. Ate a Thai Green Chicken curry, which was tasty but a few too many chillies for my liking. All served very hot and quickly. Staff checked in regularly and nothing was too much of a problem. It’s nice to be welcomed into a venue, especially as a lone traveller for work.

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Thomas & Eve Copeland . 2024-01-23

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Lush katsu curry and side salad along with some great servers pretty sure they were Jo and Sophie, just what we needed after work . Will definitely be back

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Harry Dyer . 2024-01-22

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Impromtu visit. Nice roast dinner and wine, good attentive service. Very friendly and professional. Would definately come again

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Wendy Freeman . 2024-01-21

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Very conveniently located near to J10 of M42, with ample parking and easy access into the pub. Large menu , very reasonably priced. My vegetarian lasagne was very good. Clean with good service.

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Christine Orme . 2024-01-17

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Awful experience, went for breakfast, it was empty. Got greeted with an abrupt "if you've not booked, I've got nothing for ya" while swinging around a dirty towel, no hello or smile just this miserable telling off like we were naughty children. This place used to be great, sad that another business has fallen so low in standards. Will not be going back.

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Chris Sutton . 2024-01-13

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Great breakfast!! Found out they do premier inn breakfast which means £10 per adult and two children go free per paying adult! Lovely buffet continental and table order hot breakfast. Lovely atmosphere and staff keen to help.

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Rachel Coyle . 2024-01-11

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Ryan was so chipper and joyful, it was a such a pleasant experience on our tired Sunday evening. Really lovely customer service and delicious food.

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Toni Lattaway . 2024-01-07

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Absolutely terrible is the only words I can use to describe the Centurion. This used to be a great place for an off the cuff last minute meal and evening, you could always get a table and enjoy good food and great service. Unfortunately that is no longer the case, I felt sorry for the two young ladies that were serving while other members of staff were doing nothing. It's a real shame because it used to be a great place, Very disappointed ☹️

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Kevin Anderson . 2023-12-31

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place was dirty chairs needed a good clean service was very slow and waited a hour with dirty pots on table food was cold when it came it was Christmas day leftovers pudding was half defrosted and half frozen .

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Lesley Pilmore . 2023-12-26

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Waited 50 minutes for order even though restaurant wasn't busy. Chips, onion rings overdone. Steak & ale pie crust rock hard overdone. Cold in restaurant. Ladies toilet disgusting mess in one of the toilets. Hand dryers cold so doesn't dry your hands. Wouldn't go there again.

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Ann Fortnam . 2023-12-21

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Had a wonderful meal this evening with a group of friends. Amazing food, really tasty and hot. We were served by Katie who was super friendly and approachable. Excellent service and we will definitely be back.

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Joanna Cox . 2023-12-15

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A few of us went on a Thursday morning for breakfast the cooked food was not nice at all when we complained we were told it was not the normal chef we will not be going again very disappointed

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Wendy Eyles . 2023-12-13

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Charlie was fantastic hostess professional and the team were brilliant will recommend

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mark morris . 2023-12-12

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Decent pub, good value for money. Very friendly and helpful staff

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Jack Gray . 2023-12-08

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Really nice food and atmosphere, amazing service by Sophie! Thank you!

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Michael Andrews . 2023-12-07

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Staff is really friendly looking forward to going again

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Dot Grubb . 2023-12-05

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Came for lunch today and was served by Katie who couldn’t have given better service she was lovely.

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Rory Richardson . 2023-12-04

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Lovely birthday lunch for my Dad. Great atmosphere to the restaurant, we had the large table tucked away right down the end of the restaurant which was great for our party of 7. .usic playing was great and the food was very nice (much better than it was when we came the previous year) service was great and both the manager and our server made a fuss of my Dad as it was his birthday - made his day.

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Liz Malys . 2023-12-03

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Special thanks to Charlie.. we had a good night there...

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Paweł Drozd . 2023-12-03

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The food was very tasty and the service was very friendly.

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Katie Barker . 2023-11-29

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Family meal with grandchildren age 2 years and 4 years, great food, brilliant service would recommend.

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Lesley Blackham . 2023-11-28

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Had an 18th birthday meal of a table of 20. Was a little hectic when arrived as all the big tables arrived at once and a party hadn't left when we arrived but Charlie was quick to sort it all. The service was terrific. Charlie was quick to sort any queries or problems that we had very polite. Couldn't thank Charlie enough for making it such a plesant place for us to celebrate my nieces 18th. The waitresses also done a terrific job of serving us to. So big thank you to all bar and waitress and kitchen staff ❤️

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carrie louise . 2023-11-26

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Have never been before yesterday but the experience was broadly unpleasant all of the staff seemed completely ran off their feet and in need of more staff members on shift. There were lots of mistakes with our food including add ons missing from a burger, the medium streak was blue in the middle and garlic bread was only tosted on one side. The food that was cooked was very nice and family members have gone at less busy times and really enjoyed it just on this occasion was completely understaffed and not capable of providing the service that they normally do

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Luke Hastings . 2023-11-26

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Waited over a hour for our food won't be going back unless it improves

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John Mills . 2023-11-26

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Good food, quick service, friendly and helpful staff.

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Doug Ford . 2023-11-25

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Nice pub, Very moody and unfriendly female manager. Glass of wine tasted like it had gone off but not worth taking back due to the managers bad attitude.

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Sarah gt . 2023-11-24

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Really impressed with Jo. I arrived after the kitchen had closed but she arranged for me to have a meal and made me feel comfortable - thanks Jo!

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Samuel Coumbe . 2023-11-23

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Love taking the kids here nice cheap breakfast for the family and the kids Love going

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Daniel Swetman . 2023-11-15

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Fabulous restaurant, we went as a family of 4 we were greeted warmly, and taken to our table.As we had an Autistic adult with us we were in a cosy corner lovely service, warm atmosphere and friendly staff.

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Carole “Caddie” Martin . 2023-11-13

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Shelby was very hard working and very efficient

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Paul Dangerfield . 2023-11-12

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Very poor, never have any meat left after 2pm. So no Sunday lunch. This has happened on more than one occasion. Poor management.

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robert brindley . 2023-11-07

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Friendly staff and good service.

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Paul Wood . 2023-11-05

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Service bang on. Served by Katie who was very polite and chatty. Sunday roast was value for money and quality. Highly recommend 😃🍺😄

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R Dove . 2023-11-05

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Very nice place,with lots if excellent staff

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Justin Pedrick . 2023-11-03

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I have been here twice and both times the meal was lovely however the wait was too long

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Evelyn Smith . 2023-11-01

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The food was more than acceptable, however the wait for it ruined the whole experience. Will not return.

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florence smith . 2023-11-01

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Standard pub grub, value for money. Nice staff and atmosphere

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Mark Byrne . 2023-10-26

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Went for a spot of lunch and the young lady Katie was very good at her job, attentive welcoming and made sure we had everything we needed or if we wanted more. Quick service of the food as well from the kitchen. Would recommend if Katie was on shift

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Jamie Young . 2023-10-25

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We have never had a bad meal here. However every Sunday there seems to be only 2/3 meats on. We enjoy being served by Shelby as she is our favourite and is always friendly and chatty. Please don't let her leave as we will have to find a new place to go.

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Belinda Wyatt . 2023-10-22

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Food great, service outstanding, thank you Katie. You made our visit and we will definitely be coming back.

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Lisa . 2023-10-22

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Today was our first visit and it may be our last. The highlight of our visit was the staff who were very friendly, however...it was very cold and the food portions were very very small, my order of bacon & burger was the same size as my son's kids meal, but double the price!! This place could be great if they do two things....turn the heating on and increase the portion sizes!!!!

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Rich Walsh . 2023-10-21

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