Pizza Express in Tamworth

Honestly, one of the most amazing meals out I have had in a long while. The service was amazing start to finish, we had Sam as out server and he was so welcoming, warm and friendly- offered recommendations, got water for the table and came and checked on us. His table service and mannor was a credit to Pizza express, the best waiter we’ve had in a long while, thank you!! Had the prawns to start and an American hottest pizza and both were incredible- severed hot, flavoursome and not a long wait either. Not one to leave a lot of reviews but this place really deserves it, especially to make us feel this special on a busy Friday night. Thank you!

Sam and Asher were so accommodating!! Such a lovely place and the staff were AMAZING! Pizza was to die for would recommend the pandana pizza!

It was awful, three of our plates came out stone cold. A short black hair was found in one of the meals. our starter plates did not get taken away we had to put them on a different table.

Very odd atmosphere from the start. The restaurant was empty but the front of house was still not very welcoming. It’s also cold in there. Servers were too busy texting instead of clearing tables. When they took our order instead of pardon she said ‘you what?!’. Very unprofessional. Mozzarella sticks were inedible they were soaked in grease even after I tried to dry them off in a napkin. My main concern is that you need to check your receipt - they tried to overcharge me for a few things and when I questioned this the waitress admitted that she didn’t have the code to apply festive menu deal and she had also priced up the childrens menu individually which was twice as expensive - very underhand in my opinion. Would not visit there again nor would I advise others to.

Overall a really good experience. Starters and mains were great. Kids meal was also very good. The restaurant was very clean and well kept. Staff in the main were attentive. But they did slow up their service after the lunch rush. I think they all went on break. There is no signal here. So that was really embarrassing and awkward trying to retrieve my e gift cards off email. It really slowed us up. Also, for anyone of authority in the Pizza Express organisation. Your ultimate Chocolate Fudgecake currently on offer for £9.95 is truly awful. A dry product. I couldn't believe no fudge sauce, ice cream or cream to go with it. Terrible product. So all in pretty good but could have been better.

We had great service and a superb couple of pizzas here while we were in Tamworth on a shopping trip. There was something about the pizzas that was just extra special, and the service was friendly, helpful and informative. The atmosphere wasn't brilliant because it wasn't very full, wrong time of day for most people but it suited us. The restaurant was very smart and clean and they have a Hygiene Rating of 5, the best there is!! Great! Keep up the good work!!

Good food, fast service and a very efficient waiter. We both had spicy food the American pizza and chicken and chorizo pasta. Hot and delicious.

Great pizzas can be a bit bizzy with noisy kids on Saturdays and parking can be difficult

We had my daughters 7th Birthday Party at the Tamworth branch this morning (7th September) There were 10 kids in total and they had an amazing time !!! The host (Italy) was so good with them, teaching them how to make the pizzas and entertaining them for 2 hours!! The chef let the kids watch him make up the pizza bases and garlic bread. They all want to work in Pizza Express when their older!! Thank you so much for a great time guys !! I think we might be seeing you again next year !!

Me and my Mom had a meal here last night and just wanted to say how lovely the female waitress was that served us. She was in her 20’s I’d say, had dark hair and was really polite and friendly. She happily took a photo for us when we asked and kept checking if there was anything else we needed for our table. Thank you for the lovely meal. You’re a credit to Pizza Express Tamworth.

We visited here on 22/08/24 at just before 9.30pm, while working in the area, for a quick bite to eat. Upon entering we were looked at by one of the waitresses and ignored. She then proceeded to walk over to 2 other waitresses, both of which turned around to look at us and then 1 begrudgingly walked over. We asked for a table for 2 to which we got the reply "yeah, but we close in 30 minutes" we were then given the nearest table and left alone. We sat for around 5 minutes without having an order taken or even asked if we wanted drinks. I understand it was close to closing time but pizza express pizzas barely take more than a few minutes to eat. Having been made to feel quite unwelcome and uncomfortable we left and went to 5 guys next door which was fantastic.

Might seem I’m being portentous but for me, first impressions are important. Front of house manager looked like he’d been dragged through a hedge backwards. Very scruffy. Two or three times throughout the evening we’d asked for something and never came back. Didn’t seem like there was one staff member who was over 20. Our waiter, argumentative and appalling attitude. Argued with me about sprite not being lemonade. Didn’t set a very good scene for the evening. Food expensive, small portions and food luke warm after it had been sat on the side and not even under a hot plate for 5 mins. No enthusiasm from staff, no atmosphere. Very bland and couldn’t wait to leave. Suggestion to managers…. With all these chains and restaurants closing, more effort makes you stand out. You’re no different to any of the other chains that have recently closed. I wouldn’t waste your money and I’d go to your average pub.

Friendly staff. Hard working. Fantastic service.

Somethings up here, used to be a great pizza - suddenly they aren't so good. Been going to this place for last 5 years or so generally speaking pretty good service and food but lately - not so good. On our last visit about 6 weeks ago my pizza was so messed up (it resembled nothing on the menu nor what I'd ordered) I was not charged for it - not that useful when I didn't eat it either. Last night popped in again hoping for better. First off the music is far too loud, seriously taking our order was bordering on boring - "sorry can you repeat that please" I WANT A PIZZA...who sets the volume in a restaurant so loud the waiter couldn't hear us? Pizzas arrive, both American Hot with different extras, look ok. Chilli oil and black pepper please (I shout) - I get the slightest crunch of black pepper because the mill is either useless or empty and then - oh we haven't got any chilli oil, what none? This is interesting as you didn't say that the American Hottest was off the menu (it has chilli oil listed as an ingredient) so why couldn't I have some then? So we get "dry" pizzas, not what I want, frankly they were average at the time and on reflection I'm going to say poor, the legendary deep smoky flavour pepperoni? No chance, it was insipid and tasteless, and frankly I'm going to start to count the number of pieces on the pizza, it looked NOTHING like the menu image and neither did the number of olives (an extra) look enough either. This isn't good enough. We're all watching our spend and looking for VFM - however it looks as though the vendors are watching their profit margins even more, I doubt I'll go back to this place even if its convenient for us, shame.

booked a table in advance, turned up on time and when we arrived no one was at entrance, when I mentioned to a worker we had booked a table he said “be over in a minute” still didn’t come over for another 10 minutes, so left the premises never will I waste my time at that place again

Food was really good, our waitress was miserable, sounded like she didn’t wanna be there, once we paid the bill she printed our receipt she didn’t say anything, no thank you, no goodbye. Just walked off into the backroom haha

14 of us.... The staff could not have been better! Food all coming out together, bills being split, and just lovely!

We went to Pizza Express to have lunch. The waiter/manager was extremely kind and accommodating to our requests. Our food was freshly made and hot. Thank you to the staff for providing this amazing service!

Excellent. Prompt service. Food was excellent. Staff were really great. Thanks.

Nothing bad to say about this place. It's what you would expect from pizza express. Kids menu is particularly worth the price. pizzas are £14-£18.

Pizza Express was a psychedelic circus, where reality danced on a thin crust. The food was a divine intervention—every bite a hallucination of flavours. The atmosphere thrummed like a jazz club in the dead of night, alive and pulsing. Service was a surreal tango, efficient yet erratic. Our waitress, bless her, floated through her own dimension, a ghostly wraith amidst the pizza euphoria. A trip worth taking, where even the madness had its own charm.

Sadly a very poor Pizza Express. They managed to miss one out of four starters, and only bought it out when reminded and everyone else's was finished, or cold if they waited. Then they bought out three pizzas that were ok, and about 5 minutes later a stone cold one. When asked to have another go at that one, they did bring a hot one, but unfortunately not the one that had been ordered. Staff very much couldn't care less, no care over the orders at all. It wasn't even busy, so they didn't have that excuse. I used to like Pizza Express, but if they are like this one now, it's the last one I'll ever visit.

Fab lunchtime meal with my daughter. Staff snd service great, paul and Sam were brilliant. Food was delicious, hot and came quickly. My favourite pizza express by far!

Tried a hot thin pizza not my normal bill of fayre ,guided by children.Pleasantly surprised very tasty happily demolished the whole thing Service good Enjoyable fast food good range of beer and wine and good value.

We were greeted and seated to our table by Sammy really nice guy ,really helpful and excellent customer service ,smartly dressed. We were served by Ashleing again more than helpful and went out of her way to sort the Pizza Express ap out to give us free food and again excellent customer service. A really good experience and food really nice . I hope the owners treat their staff with the care and attention that their staff give their customers.

Thisbm visit has actually restored my faith in pizza express. I hadn't been for years from disappointment. This booking came from convenience. It massively exceeded expectations. The staff were very friendly and welcoming. Particularly with the kids. The food was excellent. My only criticism is the price. It is expensive for what it is. We had a great visit though and actually will go back.

Been here a couple of times and it's a good place to eat. Out-of-town chain restaurants can be hit and miss, bit even though it's only small it has everything it needs. Staff were brilliant today, thanks guys.

After standing at the entrance of this pizza express for almost ten minutes we were finally seated in our rocky, uncomfortable chairs. We waited over half an hour before they took our order and we then waited another half an hour before even receiving our starters which were ok at best. We were then told 20 minutes later that my wife could not have the salad she asked for because there was no beetroot. Bearing in mind that this was almost an hour after she ordered the salad. We received our mains around 15 minutes later and they did not meet expectations by any means. My calzone had near to no meat inside and was filled with cold tomato sauce. My son’s chicken pizza was falling apart before he even took a bite and the chicken tasted barely cooked. Definitely one of the worst restaurant experiences we’ve ever had. We will not be coming back here and we most definitely do not recommend.

Visited a few times recently. Great service great atmosphere lovely food. Top tip - don't waste time trying to park in small car park at front, park in corner of sainsburys car park and walk through

While the food is nice, the pizza sizes have certainly shrunk a bit and it's much more pricier. Service and restaurant was very nice.

Beautiful tasty gluten free meals. Staff absolutely lovely.

Starters (wings and calamari) were tasty, served red hot and in generous proportions. We both chose gluten free Pollo Pesto which was truly delicious! My wife had a large glass of chardonnay cheaper than the current norm but we were too full for desert. Staff were friendly and efficient too so what was not to like? Good job.

We had a delightful meal here. Definitely will be back.

Great food and great service. We were there early evening and it wasn't that busy. Unlike lots of pizza express restaurants it wasn't too noisy and the sound was absorbed by the artificial greenery.

I'm so picky it's un real I will call every thing as I see it the food needs abit of work but the man of the hour ( Calumn ) made this one of the best experiences I've had I a long time so on point and polite amazing customer service I'll come back just to be served by him... thank you Calumn

I ordered a takeaway and upon arrival home realised the dips for the starter dough balls dopio were absent. Called the restaurants all they could do was offer an apology so dough balls went in the dustbin. Rubbish.

Great meal and amazing staff couldn't do enough for us

Great place to eat and friendly staff

Lovely pizza express, friendly staff. Nice food and staff very helpful. Clean.

Decent pizzeria, not the cheapest but good quality food. Friendly staff

Thank you for looking after my 4 year old. We love Pizza!

Amazing place with great food and no hidden costs like included tips. Great service. Each table is covered with small fence which creates privite atmosphere.

Absolutely amazing food every time x

Polite staff and quick service, we stopped by in passing and were quickly seated. The food was lovely as always and the staff were very attentive. Parking got VERY busy so we were glad to get there early but PE can't help that. Would happily visit again.

All way the staffs are friendly and the good is amazing

Felt extremely crammed in. On a small table for two on the right hand side of the restaurant. It appears whoever has designed the seating arrangement has done so with a goal of fitting as many people in as humanly possible. We both quickly decided to leave so cannot comment on quality of the food/service but staff seemed friendly.

We had an excellent lunch. The pizzas were amazing and the lasagne very nice😋 Very good service, thank you 👏👏

Nice food as always and very friendly staff. Didn't wait long either

Great place to grab a pizza. Really good quality food, and the staff were really helpful.

Great service and staff friendly, helpful for children's birthday celebrations. Be prepared for service charges added to your final bill. Would recommend.

First time at this branch but very enjoyable. Food was delicious, service was excellent - friendly and not long wait times. We have Gold Level rewards on the app which is brilliant as it means two out of three kids end with most of their meal free.

Great, friendly customer service and good food.

£63.50 for 4 pizzas that are cold and uncut!!!! Won’t be going back again!!

Service is so bad here! The restaurant wasn't busy at all yet they still took absolutely ages to attend our table, took more time for the bill to arrive and they missed some items from a dessert order.

The food was delicious. Service was okay, but I felt we were constantly watched to ensure we didn't overstay.

Excellent service and great food

Beautiful food and perfect service , will be back soon for sure! Thankyou to Sammy and the waitress whose name I have forgotten who went above and beyond for us

The food was delicious, and the service was great I would definitely recommend a visit.

This was the first time we have visited Pizza Express and we weren't disappointed. Slight problem with my wife's pizza as they had run out of 2 of the toppings to go on it, we were informed straight away and offered alternative toppings which wasn't a problem. When our food came it was really nice, Service was great and staff all friendly.

We grabbed a meal whilst out shopping with the kids. It was expensive and there wasn't enough servers to get their attention to order drinks or pay. They were pleasant and polite and the food was nice.

Lovely food and fast service. The waitress was so nice and clearly loves her job!

Good food as expected. The server helped us get a good deal on the pizza express app. Nice

My waitress was Lauren and she was fantastic. 100% recommend

Food was amazing. Great customer service. Waitresses were all friendly especially our waitress gabi. Loved bringing the kids here 😇 definitely recommend and definitely coming again.

Didn't catch his name but the guy who was in charge front of house was very attentive and served us very well. Good pizza!

Always a lovely experience! The staff are very friendly and the food is always high quality. Using the pizza express app, we can get pizzas, doughballs, drinks and desserts for just over £10 each, so it's incredible value too!

The food was absolutely delicious and the staff were incredibly kind and friendly in particular Eleasha our waitress helped make the experience 5 stars.

Very very horrible staff try to shortchangee put mushrooms in my food when I’m allergic to them I told them when I got back home from Lichfield and told me that they couldn’t do nothing about it in and up and he wouldn’t tell me his name when I rung back but I will find out his name unprofessional

Expensive. Tiny pizzas. Really great staff though, just the food means I wont be rushing back.

We had a fantastic lunch here the staff were really friendly and welcoming. They were really understanding and we had a great lunch. The quality of the food was excellent. The whole experience was lovely. It’s my first time but I’ll be back again.

Service seemed slow, which was odd considering it wasn't really busy. I'd been sitting down for 10 minutes before I had to flag down a waiter for a drink. So, not the best start. Our waiter who took our food order was lovely! Really warm and smiley, although we didnt see him again. Shame as it would of changed the whole experience if we had him all the way through. A different waitress brought our food over, then a chap (the manager I presume as he was in a shirt, he had the personality of a packet of crisps) cleared our table and took our dessert order. We then had to flag a different waitress down after being sat for ages to get the bill. It felt a bit disjointed, to be honest, everyone mucking in... not a great atmosphere, the customer service wasn't friendly. The staff looked miserable. I can only guess they were short staffed? I think it's nice to have consistency and have the same serving staff all the way through, but hey ho. The food was lovely. I do have to say that. The food wasn't enough to cancel out the overall experience....especially when it's your birthday and you spend nearly £200. Would I go back. Probably not!

We really enjoyed this visit. Food was excellent and service was good. The dough balls are always our favorite starter. I had the nduja calzone for my main and was very impressed. Overall excellent...however, slightly over £50 for 2 x cokes, 2 x dough balls and 2 x pizzas for lunch is quite expensive for us, so it may be a while before we are back.

This is a great little restaurant, easy to park, clean, nice decor, impressive, thoughtful service, (Shaun was our server and he was great!) food excellent! Will definitely 💯 return.

We were in the area and decided to try this place. The place wasn't overly busy. We were shown to a table straight away. We ordered drinks and food which I had the 'duo romana' which is a half and half pizza. For one half I chose the 'padana' and the other half 'sloppy giuseppe' which both of these were really nice and would recommend. For pudding we shared the 'tiramisu' which was really nice which we also had a coffee which was also nice. Overall the place seemed clean, the person serving us was really friendly and helpful. The food was great. The food was a bit slow to arrive though even though it wasn't overly busy. Parking can be an issue just outside the building at times, but there is other parking over the road. I would recommend visiting here.

This was the 3rd times we dined in pizza express within a month at the different region. We found that dining in this branch had the most welcoming and best ever dining experience. The manager and staff were so tentative and soft spoken, full of respect as we had a 2yrs old son which awaken from nap and fulled of energy. We ordered large perroni, pink apple juice, duo Romano pizzas, baby set meals. All were beautifully made and so yummy. We ended the course with tiramisu and cappuccino. We will definitely be back. Thanks.

went with the family on a sunday lunch to use up tesco vouchers 4 adults 2 kids. had various doughball starters and chilli prawns with mains of lasagne , cannelloni, margherita pizza and la reine pizza. puddings of choc fudge cake and warm brownie. kids had doughballs, pizza and ice cream. All and i mean all the food was superb delivered in a timely manner and piping hot with the restaurant quite busy. the whole experience was excellent. a special mention to our server Shaun L, his attentive service was superb and made the mealtime great, a credit to the company thank you

Came here for lunch, had chilli garlic prawns for my starter, tasted great. However when I got home it made me really poorly and kept being sick.. very weird as I’m never ever sick off food. Also had to wait 30 minutes for the bill to come to us and it wasn’t even busy plus there was enough staff on considering most of the waiters were stood there chatting. We did ask for the bill but one of the women totally ignored us!!

We’d booked a table and were welcomed, promptly seated and given a menu then we waited and waited. After 25 minutes we hadn’t even had a drinks order taken. The staff looked miserable and like they just couldn’t be bothered. So we left and went elsewhere.

Great meal, a treat for my 12 Yr old granddaughter.

Great food, quick and friendly service, would visit again

Absolutely appalling, me and my aunty arrived at 18:09 we was not asked what we would like to drink until 18:30, it wasn’t busy but we continued to wait, by around 19:05 no one had came to ask what we would like to eat, multiple members of staff had seen us, we’d put our hands up and even of attempted to call over a member of staff but no one came, in the end at 19:06 we decided to pay for our drinks and leave, very disappointed

Came for daughter's Birthday - everyone was so helpful and obliged with everything we asked. Also happened to be the best pizza I've had (Spicy Giuseppe!!). Would absolutely recommend.

Great dinner, food and service was fantastic!

Waiter was excellent & the food was great!

The worst “BBQ” pizza I have ever seen. I ordered a bbq pizza (BBQ Sauce) and this is what I received…

Delicious food as always. My favourite American pizza. Great service.

Great place. Food steaming hot, fast on the table and the Staff were so kind. Coffee is great here too.

Wonderful from start to finish! Service was excellent, couldn’t recommend highly enough.

Me and my partner had a lovely three course meal last night at this restaurant, the staff were very polite and helpful. The food was also delicious, we had one mix up with mains as I ordered the wrong thing but the male manager was very good and resolved the issue, Service is key. Experience was spot on and we will be returning. 28/06/23 - I cannot add another review, so I thought id add onto this one. Once again I was greeted by the Manager who’s name I now know, Sammy. He was very polite and actually recognised me from past visits so treated me just like a VIP and gave me some new recommendations as I fancied a change. Top Tier as always. Great staff, great food and always leave with a full stomach and a big smile.

Ordered 3 pizzas and sides through Just eat - it was evidently delivered to the wrong address however when I called the restaurant the gentleman I spoke to was incredibly dismissive and quite rude.. not our problem, speak to Just Eat - there was not even an attempt to help! Manners cost nothing!!

Visited on a very quiet Thursday lunchtime. Staff very friendly and efficient, even the trainee. Food good (as usual) Will visit again soon.

Lovely pizza express, great atmosphere and serves great food. Staff are always friendly. The place seems to be run really well.

Wow I have eaten all around the world, Michelin star restaurants including Italy many times and I have to say food was top quality, The level of the service by Sammy and his staff was exceptional. Will certainly go again and recommend to anyone that wants a fine dining experience with its quality ingredients creating perfect the food. Happy Happy Happy, Thank you 💕

This restaurant is amazing! I came for food with my son yesterday evening (12/06/2023) The service from the staff was amazing. I had a young lad serve me and he was fantastic. Very polite. The food was amazing, especially with how hot it is outside. There was 3 lady’s in the kitchen, and wow did they make my food amazing! I told the lady’s in the kitchen that it was the best pizza I had ever had. That was not a lie! Definitely recommend this restaurant! By far the best one in Tamworth. All smiley and happy :) Very pleased and will be returning

Excellent service and food. Lovely meal.

Walked in and saw about 4/5 ants running around all the menus as soon as I walked in. Walked straight back out the door, put me off wanting to eat there all together and went to Nando’s next door. Very disappointed about this. Have reported to the local council

Food is decent. Ordered 2 pizzas and a starter Can’t complain. Little bit pricey for what it is. Service was good wasnt waiting for anything.

My partner and I went here yesterday and I was very impressed with the service provided. Being a wheelchair user I found it easy to access all areas including the toilets. Also found the staff to be very helpful and accommodating. Would definitely recommend to friends and look forward to our next visit. And the chocolate cake is to die for.

Food is nice, staff are fantastic, but the prices are outrageous

I ordered the butterfly king prawn starter and king prawn pizza but to find I was only provided with cocktail prawns at best and lacking in them! I complained to the server who said there was nothing he could do as everything was prepackaged?!! I asked him to escalate the matter to the chef but he did not cone back to meal and avoided our table for the rest of the meal. I also complained to the male general manager but all I received was a brush off that they were butterfly prawns cut into half, which wasn't true and why would you do that anyway unless you were halving the amount of product!!! I was incredulous but paid and left. I require a formal response from a head manager as to why I paid for 2 products but did not receive anywhere near what I had ordered!