Based on 54 opinions finded in 1 websites
Based on 54 opinions finded in 1 websites
Nº 474 in 657 in North Lanarkshire
Nº 69 of 83 British in North Lanarkshire
Opinions
Two of us visited for lunch on a weekend. We had 2 standard sandwiches and & 4 coffees. When I called at the till to pay (having requested it twice whilst at the table and been ignored) the bill was £47. I immediately said “that can’t be correct”. A very snippy response that it was absolutely correct as everyone else had paid and it was the only bill left. Clearly my bill had been given to someone else who hadn't queried it. I queried it again and the response was even more aggressive. I paid and left. I will never return to any Calders venue or garden centre and neither will a significant number of friends and family who are now aware. When your staff are more interested in their nails/make up/iPhones this is how they treat customers.
SRQScottie . 2024-09-30
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This is a regular breakfast stop if we are travelling east. 2 full breakfasts inc tea/coffee is £18 which is good value. Waitresess are always nice and met by seaters with a cheery greet. But the kitchen could go easy on the grease. Plate was just swimming in the stuff this morning, Saturday 31 Aug. And be sure to ask for links over slice.
CruiseDiamondUK . 2024-08-31
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Maybe it was an off day but disappointed with experience. Sat outside as we had our dog and asked for the table to be cleaned as bird poop on table. Waitress only cleaned the area with the poop and not the whole table. The staff brought out side plates cup and saucer and dessert fork and left them for us to set ourselves minus other cutlery. Had to ask for teaspoon twice for tea, and then milk and knife /spoon to prep scones. Contents of one sandwich plopped onto table when platter was put on it .Though still tasty tray bake teams were a bit bruised and battered looking. Waiting staff seemed more engaged with the seating inside as outside was quiet but would still have expected better service Should have given feedback at the time admittedly but we have bought others afternoon tea vouchers as gifts and have always had good reports back. Sadly we didn’t have the same experience which is a pity as on other occasions for breakfast, lunch or take and cake we’ve never had any concerns
Linda M . 2024-08-03
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First time in here we went for afternoon tea. What can I say about calders? From start to finish 10 out of 10. Sandwiches full of filling. Plenty cakes. Scones fresh and very tasty. Very good value for money we will be back.
Grace R . 2024-08-02
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Breakfast wasn’t great. Cooked breakfast was cold. Pancakes were poor and maple syrup was substituted by golden syrup. Crack in teacup too. We did provide feedback and they were happy to heat breakfast up but we were half way through before they asked so did not bother. Girls who served breakfast were friendly. Won’t be back for breakfast.
Ann C . 2024-07-21
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We booked a table for 3 for lunch at this busy restaurant. We were seated at table 49 in the Horsemill .....and were served by a highly efficient and friendly waitress. The meals of haddock and chips and spicy chicken flatbread were delicious as were the plain and fruit scones which followed with pots of tea. This is certainly a friendly, welcoming restaurant where you can enjoy a snack or meal in comfortable surroundings. We will certainly return.
Alex M . 2024-01-17
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We visited the Cafe yesterday for the first time. I thought I knew what I wanted but looking at the menu it was a hard choice but after consultation with our lovely waitress we chose 2 Full Breakfasts and we weren't disappointed, the quality of the produce was excellent and I almost finished the meal (I usually only eat half of a plate) which is normal for me but I donated my fried egg and a bit of toast to my husband and the Breakfasts kept us going till Dinner time! So all in all a great visit with lovely staff and have to mention my very helpful waitress again as nothing was any bother, always served with a smile. The other thing to mention is that I'm in a Wheelchair and sometimes the tables can be a hit or a miss, this was the right height for me and I didn't get constantly bumped like in some Cafe/restaurants, so it goes without saying we'll be back and keep up the good work!
Archer195 . 2023-12-11
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Stopped by for lunch en route toGlasgow. Restaurant very busy but got a table with little wait. Table was still wet from a previous cleaning, food scattered on floor underneath the table. Order was a small fish and chips, 5 bean chilli, tea and coffee. Haddock and chips were excellent, fish well cooked and crispy batter. Chips were tasty. 5 bean chilli was a watery lukewarm mush, very few beans and little semblance to a chilli dish. The small portion of rice underneath was lumpy so must have been sitting for some time. Very disappointing!
Billg715 . 2023-11-02
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Stopped in for lunch with my parents and was not impressed. I had Five Bean Chilli and Rice, which would have more accurately been called rice with tomato and vegetable sauce as it was 90% rice and had no spice at all. My parents’ food (Mac and Cheese and a Steak Panini) were at least accurately described but the portions were meagre considering the high prices. Advertising “specials” that are on the main menu anyway is highly questionable as well!
Lewis M . 2023-09-01
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Delicious afternoon tea at Caulders Garden Centre today. Sandwiches, which were fresh, plenty of Coronation Chicken filling with a small salad. Meringues, fresh mini scones with jam and fresh cream, a beautiful selection of mini cakes and fresh coffee. Great value for money and will definitely be back.
ShibbyA . 2023-06-30
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Visited Lomond branch for lunch today with my wife and we both had soup and sandwich followed by scone and jam with tea and coffee, all was very good as usual with friendly service. However prices have been raised quite a bit and whilst I realise increased costs effect all businesses, unfortunately I will be reducing the number of times I can visit for lunch every month.
John M . 2023-04-27
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Was here for mother's day,service was awful, food was cold as had to wait ages for cutlery! Waitress put chocolate cake down for my 2 and half year granddaughter didn't advise it was hot,she burnt her mouth. Terrible place
juliekyleakin . 2023-04-09
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We stumbled upon this place by accident. Glad we did!!! Fantastic garden centre with lots of Christmas goodies and decorations in. We had a lovely lunch in the cafe. The waitress was friendly and attentive. I ordered a Mexican toastie and it was DELICIOUS - a generous spicy chicken filling with a little side of salad, sour cream and salsa. The cakes looked amazing but I was too full. Definitely will return.
Civilised . 2022-11-05
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we had been in cumbernauld shopping centre and decided to drop in to this garden centre which we had passed earlier. Firstly, the garden area is much bigger than first impression. Lovely area at back and plenty plants to choose. I noticed there is outdoor seating and dog friendly. Unfortunately to access this area, you need to pass through the restaurant which defeats the purpose if you need to take dog through the food area! My husband is in a wheelchair and im afraid the ground is not suitable for a wheelchair or a zimmer due to the area being flagstones and cobbled, making it very uncomfortable. Having said this, we did enter the restaurant and the seating was fine. The meal was very nice and the staff very helpful. It was very busy at the time. I would go back but my husband said he would not due to the cobbled entrance
lanzaholic . 2022-09-23
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Sorry but have to write, this - short staffed , didnt check the salad and ham sandwich before eating it , but boy did i pay for it , not just the £7.75 either - pucked up for 12 hours afterwards. Never will i ever eat there again. Short staffed you maybe but no excuse for poor hygenie . Really really bad , lost my whole weekend by eating there. Donr=t go and bont trust .
minstralm . 2022-09-11
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Nice to see Scottish produce, staff helpful and attentive, lovely clean centre - a joy to visit. Happy with purchases
Totybear56 . 2022-08-28
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Just had a 3 course meal here and it's about the worst service and meal we have ever had from these premises. Long wait for meals, had to eventually go looking for waitress. When food eventually arrived it was cold and unpalatable. Complained to which we got a sorry. Not good enough! Ordered coffee again after having to look for a waitress. Coffee came and guess what. Cold again. Complained again and again got a sorry nothing about replacing it or heating it up. When paying the bill for an atrouches meal, again we got a sorry. What's happened to this place we go often but it's the first time the service and meals have really been poor. Billy.
Williammcghee . 2022-08-06
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Well stocked garden centre - flowers, plants, seeds, bulbs, ornaments, and a wide range of tools and accessories. Pleasant cafe/restaurant offers Informal environment. Swift and friendly service, and an extensive menu of freshly prepared sandwiches, snacks, salads, and more substantial dishes. Tasty selection of desserts.
suttung . 2022-07-08
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Good old fashioned fish & chips w tartare sauce, batter was very nice. Scampi had heavy batter & that didn’t really compliment it. Coffee was a bit weak & muddy.
Jane5965 . 2022-06-30
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Phoned in advance to check they had a Ruby Wedding rose in stock. The lady who took my call checked and offered me a choice. Fraser not only helped me choose the healthiest looking rose and most suitable plant pot, he then carried them to my car. Thank you Fraser, I appreciated your assistance.
valerieg961 . 2022-06-07
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Been here a few times now and always great service and great food. Soups delicious. Great selection for lunch and off course beautiful cakes. Arrived before 11.30 one day and breakfast menu was still being served and the full breakfast was delicious. We have had...
N5705LRsandrap . 2022-05-28
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Stopped off here to have a light lunch. Unfortunately, we were met with “have you booked?” We didn’t realise that was necessary. We were told it would be between 20 - 30 minutes until a table would be available - did we want to wait?...
Suzanne M . 2022-04-24
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Stopped off on our way to Lower Largo for something to eat. Well decorated, clean, friendly staff and food was good. Had panini with chips and coffee. Nice to have hot coffee with your food instead of a finished coffee then your food arrives. Then...
Karen D . 2022-04-08
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Not impressed, fruit scone had about 6 sultanas/raisins in and the jam seemed cheap. The choc. on the Millionaires Shortie was soft too.
HarobedL . 2022-04-07
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I’ve been here a few times and the standard is always very high. Staff are friendly and helpful. Venue is quite popular and can be busy .
peterlL2032ZJ . 2022-01-21
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We visit regularly mainly for breakfast, however the lunch menu is also very good. As we visit on a regular basis we have got to know a number of the waitresses and they are gems, really friendly and welcoming.
T0ny19 . 2022-01-19
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Have only eaten breakfast at Caulders whilst staying locally at the Hilton Hotel. Ditch the Hilton and go here for your full Scottish Breakfast; better quality food and less than the cost of a tepid buffet breakfast at the Hilton. Can highly recommend. I only...
Jacqui R . 2021-10-23
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Ive been several times and mostly the food is average, nothing really outstanding except their cakes which are amazing. My last visit in September it was busy breakfast/brunch time and there was quite a lot of staff - however we were unfortunate to get an...
348kerryn . 2021-09-27
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I'm a regular visitor to Calders, where the staff are so nice and the service generally great. The choice for vegans is pretty dire though. For me to have a breakfast, I have to cobble it together from what is on the vegetarian breakfast but...
annahE9855CK . 2021-08-21
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Visit Caulders Cumbernauld regularly and we are always pleased with the quality of the food. Family love the menu selection and the cake cabinet. Here comes the but…. Every time we visit the service is disjointed. Initial visit tea and coffee serviced at least 25...
Jiov19 . 2021-06-22
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Though 1/3 of the tables were empty we were shown to a table outside under canopy .On the way we pointed out some tables we preferred inside but we were ignored . It felt like we were being put out of the way . A...
P3471IVgarys . 2021-04-28
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We went to Caulder's for a piece of normality! The staff were few friendly, and although it was busy it felt reasonably safe. The food was really good and reasonably priced at around £12 per person. Still retains a good atmosphere despite the restrictions. Pay...
alansco . 2020-12-29
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Have visited Calders Cumbernauld lots in the past but not been in since they have extended-until today and was bitterly disappointed. The restaurant was very cold ,the soup was more like gloop , the glasses for our cold drinks were dirty , the waitress forgot...
Diane S . 2020-12-22
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The very best thing that happened Cumbernauld was when Colin and Co took over this tired old Dobbies! Now a super garden centre and coffee shop. Can't fault anything here and the staff are great! Thanks Colin!
mikescotland2016 . 2020-10-22
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We visited this restaurant in the garden centre & were pleasantly surprised. Friendly staff welcomed us & showed us to a table which was following the appropriate restrictions. Food was delicious & we'll certainly be back for more. Keep up the good work.
553annb . 2020-10-17
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Popped in here for breakfast prior to getting away up North for a few days. My what a difference the restaurant area is now since Caulders have taken it over and expanded the eating area significantly. Breakfast service was swift with the waiting staff polite...
Alan L . 2020-09-26
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Popped in for breakfast which was very very tasty and the service was great, so good that we later took a detour to pop back in for afternoon tea. Food great. Staff great All round great
ScottishTourist01 . 2020-08-13
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Dropped by for a coffee and a break. The waffles are fantastic and the service is excellent. will be back when next in the area
666gavinp . 2020-03-09
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Still in the middle of a renovation project, this garden centre with large car park and restaurant is worth a look when in the area, whether it's gardening tools, plants or accessories, probably best visited around the Christmas period when it gets very seasonal,
M7729KAmichaelo . 2020-03-04
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This garden centre is being transformed by it new owners and all for the better. The fresh cooked food is good value. The staff are very customer friendly and focused on giving the customers a happy experience. Large free carpark and just off the M80...
Keith J . 2020-02-28
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Served by the lovely Akex who could have not been more helpful or cheery. Soup and sandwich super tasty. Cant recommend highly enough
Ghillie25429 . 2020-02-08
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We went here for brunch with friends. The garden centre is new ( it used to be Dobbies) and refurbished. It has been upgraded to a high standard. Very nice decor. The staff are really friendly and helpful. We couldn’t fault our food or service,...
410elainem . 2020-01-19
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Caulders bought out Dobbies, Cumbrrnauld. Since their acquisition, they have transformed many areas. Extended car parks and outdoor display areas. A very welcome improvement. Just off the M80 at Old Inns roundabout. If you can, do not visit early in the morning as the traffic...
Keith J . 2019-12-22
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We had a lovely lunch here, staff are super friendly and helpful. Lovely freshly prepared food and super piping hot drinks. We will be back, and would highly recommend. Very busy but service was super xx
Fiona T . 2019-11-26
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I visited just as the were launching there winter wonderland. Spectacular display, spent hours just wandering around, will definitely revisit nearer Christmas. Staff keen to help.
Eileen B . 2019-11-05
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Have been here for lunch a few time since Caulders took over from Dobies. Food and service are of the same high standard as their other garden centre restaurants and was pleased to learn that they are expanding the restaurant area as it is always...
Janette K . 2019-10-15
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Well presented food in lovely refurbished surroundings. Excellent service with a smile - even when servers rushed off their feet. Only reason for dropping a star is, that although the food is good and portions are good, it is quite expensive for what is essentially...
AMANDA-RIADA B . 2019-10-15
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Last minute decision to go out for a local family dinner, thought we would try the pheasant as not been in for a good while. Very quiet when arrived, no one to greet us, just sat down, taken a bit of time before acknowledgment, then menus giving, no explanation of menu, ideas of dishes etc, the place has no atmosphere, some raving music playing from open kitchen window, Anyways ordered drinks, ‘ main course, waiter was nice enough, brought all 4 meals out one by one, steam dish came out with fries at the bottom and a lump of very thin steak, with loads of sauce & onions, looked like something you would serve a dog, not great presentation for the price, asked for it to be well done, burnt, it was pink inside, waiter was lovely not his fault, he told the chef, the chef was very abrupt manner to the waiter saying it’s a thin steak, canny burn it, that’s the way it is? So as we were the only family in the restaurant we heard the whole conversation, the chef was annoyed and not nice to his colleague, Waiter kept apologising, which we states it wasn’t his fault, asked if we wanted another meal free of charge, by the time this 2nd meal came all 3 of us had finished, we ordered desserts so we were all eating together. Bill came we got charged, and they gave us 4 soft drinks free of charge. The waiter was very nervous and I just paid and left, didn’t want to cause a fuss, the food was ok not great, service slow, as there was only 3 tables in and we were the only table there for the last hour/bit, chef rude , as didn’t care about the customer, leaving the waiter to deal with us, which was a shame, not a nice atmosphere , we never enjoyed as it was so quiet, no atmospheric and the chef obviously wanted home. Disappointed as not been for a while and will re think about going back, menu not a good selection to pick from, maybe lunch is better, unsure.