Castlegate Fish Bar in Newark and Sherwood - Phone Number, Reservations, Reviews

The worst takeaway I've ever had just got back home after ordering a mixed kebab and a cheesy chips and instead I've got 2 portions of old greasy stale chips and a bit of bread and some chicken would not recommend I've tried contacting straight away and no reply shocking

Best mixed kebab you could ever have! Just so god damn juicy and tasty. Always top quality service and banter from the staff too.

Only putting one star as it won’t let me leave zero. Possibly the worst food I have ever had, if the girl serving had smiled I think her face would have cracked. The chips were inedible and the pie must have been in the heater for a week, there were 6 of us eating…. All food was thrown in the bin. An absolute waste of money, don’t waste your time eating at this hole….

Just purchased "large" chips with fish. Absolutely horrible chips looked and tasted like been hanging around since yesterday dry withered and horrible and only a small portion barely covered bottom of box . On a plus the fish my partner had he said was good. Very disappointing.

Worst chip I have ever tasted had to throw them away insult to fish and chips

large kebab, portion size of a large kebab is fairly small for £9, but the kebab meat was tasty, can't fault that. the pitta bread was rubbish, now I understand why they buried it under the meat. tip: maybe if you minimalise on salad, you may get more meat.

Chips & mushy peas for £4 around 20 Chips and the peas i didnt know if i should eat them or fill potholes in with them .

Always had great fish and chips from here. Never had an issue with any of the staff. Good prices for good food. Will definitely be visiting again.

Best chicken kebab ever salad perfect cut meat heavenly. Burger gorgeous. Doner kebab also perfect. I order one's a month but now only here.

Went for takeaway fish and chips. Fish dry, chips turned out cold. Service indifferent at best. Don't waste your time.

The guy serving had no idea what he was doing, couldn’t even find the chips button on the till. Chips were stone cold, dripping in oil still. Couldn’t understand what only salt meant and doused them in vinegar. Chips were tasteless

I rarely leave reviews but people need warning away from this place. We were on the river and decided to have F&C for dinner, walked up saturday early evening, ordered and were told 10 minute wait, which is okish I guess for fresh cooked fish. However it took 25 minutes - that is rubbish service given they weren't particularly busy. Having received our food, F&C twice, an extra fish and 1 mushy peas, we walked briskly back to the boat to eat them. Some of the very worst F&C I've ever had, batter was as hard as a roofing slate and almost as thick, the haddock was somehow over cooked and dry even though the inside of the overly thick batter was still a little underdone. The mountain of chips was underdone and completely colourless, and everything had been poorly drained of whatever foul tasting cheap oil they had cooked it in, plus the mushy peas were cold though we'd walked back fast enough that everything else was still hot, so they were obviously cold from the outset - NEVER EVER AGAIN

Really poor service, staff were not communicative about orders and didn’t ask us if we wanted it wrapped or not and kept saying our order would be another 2 mins when it was clear they’d not started it. Several other people were complaining about waiting time, poor and lack of communication whilst we were waiting too.

Food used to be nice once upon a time. Now disgusting food. Terrible service. Even a bad atmosphere in the place with people coming back asking for refunds! Avoid - very bad food

I rarely leave reviews but people need warning away from this place. We were on the river and decided to have F&C for dinner, walked up saturday early evening, ordered and were told 10 minute wait, which is okish I guess for fresh cooked fish. However it took 25 minutes - that is rubbish service given they weren't particularly busy. Having received our food, F&C twice, an extra fish and 1 mushy peas, we walked briskly back to the boat to eat them. Some of the very worst F&C I've ever had, batter was as hard as a roofing slate and almost as thick, the haddock was somehow over cooked and dry even though the inside of the overly thick batter was still a little underdone. The mountain of chips was underdone and completely colourless, and everything had been poorly drained of whatever foul tasting cheap oil they had cooked it in, plus the mushy peas were cold though we'd walked back fast enough that everything else was still hot, so they were obviously cold from the outset - NEVER EVER AGAIN

Worst food thrown away in the bin. Unhygienic food and staff. Please don't waste your money. Horrible experience.

1st visit, lovely fish, chips & plenty curry sauce. Enjoyed it.

Slow and quiet service, food was nice, hot and made fresh! No hygiene rating in the window and really grubby inside! If you’re desperate for food it is good because it tastes nice but you can easily find much better! Wouldn’t recommend.

Pie was awful - rest of it was okay 👍

Nice friendly service and a good amount of food for the prices

Great food but it's gave me some cracking farts the next day

Not visited restaurant, only bought fish & chips. Fish very nice, chips not so good.

I recently had the Best wrap in the UK. I am a shawarma lover from India. Have been missing the good shawarma or chicken wrap in the UK. Have tried in few places like Swansea and London but haven’t tasted so good like this. The wrap itself was soft, yet sturdy enough to hold all the delicious fillings without apart. It was extra large pulled pork + chicken wrap. Good portion was generous leaving me fully satisfied without feeling overwhelmed and freshly made. This wrap is an absolute triumph in the realm of culinary delights. Treat yourself to this heavenly creation and prepare to be amazed. Trust me you won’t be disappointed.

The food is terrible 😫 it's smelt and tasted awful . Tasteless food nasty and bad service 😒 can't offer anything like the other chip shop nearby tasted dry and old

They served me chicken kebab at 4am in Newark. A miracle they open this late and a miracle I'm still alive. Would I go back? If smashed, yes.

Our TREAT takeaway! Abit more money than we usually spend but ALWAYS look forward to out takeaways! Everything's always so nice and great portions. You pay for what you get

I booked a taxi with my little sister and we had 1.5 minutes to get in the taxi he served up a chicken donner with chips and salad for extra. Genuinely the best kebab I’ve had in my career - quality. Friendly, top lads and great meat. Ring me if you’re unsure

Decent chippy. Huge menu. Curry sauce is great.

I had mixed doner and chicken meat with chips & garlic mayo and hot 🔥 chilli sause, yum yum.

Aggressive, uncaring staff and vile food, it would be 0 stars if I could… After around 2yrs and £00’s of custom to this takeaway, late orders (up to 2hrs sometimes) declining quality and standards (making me ill on more than one occasion)…I have finally ordered my last one last week. They got my order wrong (this may have been an issue with the FoodHub app?) ruining a £40 order. I called to explain and was told I could have a replacement, I offered to collect to save delivery and went back out to fetch it. When I arrived they tried to charge me for a replacement, argued about me (not in English) and then told me I had got my own order wrong and refused to replace my item unless I paid. FoodHub were useless in their handling of this matter too (so they are binned too). This place has declined over just a couple of short years, seems to have been handed over to someone who doesn’t care about the customers, just turning out greasy, nasty food, hours late and met with hostility and rudeness. People are so short of cash these days and takeaways are becoming a luxury, I recommend you treat yourself to something of quality and give your money to those who care about their customers.

Kebabs, jungle meat, fish supper etc. All really good. They do liver as well! Nope, scratch that, they do delivery 😁👍. Pleasant service in shop and quite quick to be delivered. Recommended.

We called in here on our way home for a cheeky kebab. All the food was really good, generous portions and fresh cooked. The photo is of the 'jungle meat' kebab which was pulled pork, chicken tikka, doner meat and chippy chips all on a fresh naan bread.

We ordered £54 worth of food from here at 7pm via Just Eat. It eventually arrived at 8.50pm. There were two items missing and what we did get was pretty poor quality....in fact most of it went in the bin. So what started out as a bit of a treat for my daughters birthday turned out to be a disaster.

Ordered some chips, beans and curry sauce - to go with a meal I’d prepared at home. Made the order through just eat at 6pm and asked for ASAP (their timed delivery came up as 6:55 but I chose not to go for a timed delivery). Estimated delivery time came back as between 7:15 - 7:35 once I’d paid - I should have gone for the timed delivery but probably wouldn’t have helped!! Well 7:35 came and went so I called, was told they only had one driver working and my food wouldn’t arrive till 8pm. Again 8pm came and I called, it’s on its way I was told, called again at 8:20 and cancelled the order! It was clearly not on its way!! Why take orders you cannot fulfill? Useless. Won’t be ordering from there again. Just Eat need to manage the restaurants they allow to use their service as it doesn’t look good for them either!

Ordered a naan at midnight- clearly they assumed everyone coming in at that time are drunk, not the case. Giving me a stale (rock solid) naan and half my order is not ok.

Jungle meat ,everything just rate nice ,will always recommend 👍

Donner meat chips, pulled pork chips, Are good taste and Great combination.

Probably the worst takeaway I’ve ever been to. The food here is truly awful and the place needs to find someone who can cook. Not even the chips were edible, the fish was grotty and the kebab and pulled pork were disgusting

Nice bit of fish, staff and cost.

Really annoyed tonight, went in and ordered a fish, fishcake, large chips and kebab meat between us (all of these things clearly visible ready made in the counters). 20 mins later we are still waiting and they have served every other person that has come in within that time period. Finally ours is ready and I get handed an open box with a fish in (I had specifically requested wrapped), literally about 5’minutes later comes the fishcake on a tray (again open!), which I had to ask to be wrapped to which the woman responded ‘oh yeah you did say.. and what else was it you were having?’. So I had to say again a large kebab meat and chips. Shortly after, I get handed a carrier bag and I asked what was in it and she replied that it was what I ordered so I responded where was my sauce? We get home… minuscule portion of chips, fish clearly was the one I had seen in the holding oven as it was extremely well done, KEBAB instead of kebab meat (which makes it worse that they didn’t bother to ask if I wanted sauce/salad) also clearly not large, and our fishcake. Honestly just really appalled that I paid over £15 for this. The service was disgusting. Probably used to drunk people who don’t know what is going on so they can get away with it but unfortunately for me I am stone cold sober!

Really impressed it was the best kebab me and my partner had ever tasted

One of the best chip shops I've been in

Called on way back from coast yesterday 1/4/22 , really wished we hadn't food was diabolical fish & chips x4 if that what you call it ,would never eat there again ,they also allow kids to sit at table inside vaping ,poor in every sense of the word

Got a portion of chips at 5pm. They were cold. Threw them in the bin. Not worth eating. Very disappointed. Won’t be going back there.

Huge portions thankfully we shared one portion

Just had fish chips mushy peas! Really lovely presentation! The fish and the chips were really tasty! Will definitely use again!

Just placed an order …..pork ribs, nacho skin on fries, and jumbo cumberland sausage…… food was delivered really quick, but other than that was that very disappointed. The jumbo cumberland sausage was just 2 burnt sausages (the only thing on the order that was edible), the pork ribs were just cheap meat covered in batter which definitely were not ribs, and the nacho skin on fries was just a portion of normal chop shop chips with cheese sauce on them. What a waste of money as the only thing edible was the sausages…. and only had them as was really hungry.

Lovely food. Especially the nacho cheese sauce on chips... Yum. Just not ofey watching staff fill a salad box with no gloves or tongs...

Untimely. I ordered through JUST EAT, on a Tuesday night apparently it is so busy that the order was 40 minutes past the last time. However I rang the takeout and was offered a Goodwill and as annoyed as I was with them, the food redeemed it. The food increased stars review.

Very varied menu. Chips could do with a few minutes more but that's a personal taste thing.

Veggie burger and fish were well cooked and hot. The chips were pale and soggy and rather cold This was a home delivery and I don't think we would order chips again as we threw most away and it's awful to have to waste them.

One of the waitresses was extremely rude when we was ordering our food she stood and stared at us. The small girl with coloured hair. She swore under her breathe and my young daughter heard it. Her eyes also looked weird and she was famingv her too much time to do things. We will not be recommend this fish and chips as she ruined our experience.

Been taken over by new people it's still the most dire food place ever to exist,There is no point going to work on a Monday morning because you won't make it,they are just churning out the same crap for the profit as it's situated in...

Enjoyed the food, I travel quite far to get my fish and chips from here, always new faces (staff) they go above and beyond to make customers happy, I have personally seen this for my self, 5 star for all the effort the staff make, keep smiling 😉

Average fish with the battery being soggy but tasty enough.

Food was delivered way past estimated time, when I called the Shop when it was 30 minutes later I was told "oh yea that order will be sent when I get a driver back in about 20 minutes" so making it even later and no common courtesy to contact me and let me know, I will NEVER be ordering from these people again!!!

I’ve ordered from here twice now and both times I’ve waited over an hour for an order they told me twice (per order) that was already on its way. Clearly not. When I rang back asking where it was 20 minutes later (I live 10...

I have ordered twice lately and the food has been lovely both times, great chips and the doner wraps are amazing.... The jungle meat here looks awesome too.. Maybe that's what I try next!!

A little more expensive than most of the other fish bars, but definitely worth the little extra... The chips with pulled pork is to die for at just under £10

We ordered and paid for our food at 9.15pm to pick up at 9.50 as the fishbar Closes at 10pm,we ordered fish chips and peas with plenty of salt and vinegar and a doner kebab with salad and chilli ,we were having a pint next...

I placed an order of a few bits and one desert (tiramisu) late evening on Friday 30th of July. The estimated delivery was 22:10-22:30. My food arrived at 23:15. I know it's Friday and it's late so I kind of expected this so that wad...

Sadly whenever we visit this fish / chip shop we’re very disappointed. Nothing ever seems to have been ‘freshly cooked’ at all as they suggest and yet again tonight’s chips were quite stale as if they had been reheated from yesterday. Quite dreadful quality of...

Don’t bother ordering cheesy chips if they’re going to turn up like this. Barely any cheese on the chips, most of it stuck to the paper. Ridiculous

As well as late some food cold there were items missing! Battered rib & sweet potato fries were burnt so bad they are inedible!!!Japanese dumplings were cold & crispy, not packaged as usual so! Fair enough you say you are reimbursing me for my missing items but what about the totally inedible food? My night after a very long day is totally ruined, however can any reputable food service allow such charcoaled items even be wrapped nevermind leave the shop? I have photos because i tried to salvage the battered rib to no avail.

Good food, little colder than I expected but order was over 20mins late. Came just as I was ringing to complain... still nice and tasty though.

Food is cold and was a hour late

Not very tasty, chips quite crunchy with no real flavour.

Over 1 hour late Cold on arrival Disappointing for the cost

Speedy service. Hot food.. will use again

Soggy fish dripping in fat couldn’t eat it

collected my food tonight, extremely unhappy as the chips tasted absolutely awful, cheese tasted like plastic and this overall food had not taste 🤮 not going back here again !!!

Food not bad but being over an hour late was poor. Not happy.

Even though my food arrived late I’m still giving 5 stars, always had great service from them in the past, and it was a Saturday night so they may have been busy!! Food great as usual will definitely order from them again

Late delivery and food tasted like it had been reheated

Had to ring them to chase order after waiting an hour. Finally arrived 1 hour 30 minutes late. Food was not hot, but this is the first bad experience we have had.

Food was expected at 1905, left it for ten minutes before contacting the restaurant and was informed that it would be a further 15 minutes.

Food turned up cold, order was wrong and to top it off we had to wait an extra hour for the please of the cold food. Never again.

40 minutes late and lukewarm - very disappointed

Food was bland ....arived 45 min late and was cold

Chicken was dry, hard to chew and burnt like a crisp.... also the chips were dry

Have ordered food today to be delivered at 18:20 and at 18:35 I rang to ask where my order was as it said it had been delivered on the app. The staff member on the phone was very unhelpful. She didn’t seem to care about the order at all and was just rude. She was unable to give me a time when I would be receiving the food, she wasn’t able to give me a refund and I got no answers. I am currently still sat waiting for my food and have already been waiting 30 minutes now. I won’t be ordering from here again.

The chips was really hard and dry we couldn’t eat them. Really disappointed I used to order a lot from here then my orders were always missing stuff. Now the chips are awful it’s certainly put me off using here again.

Great fish and chips. Huge portion. The Spanish onion rings were huge, maybe a tad too much grease though. Confused by the ‘halloumi fries’. They were mozzarella breadcrumb covered balls, not halloumi or fries. We order from here because my partner is a vegetarian and they cook their chips separately to the fish. Food arrived when expected (1 hour after ordering). Thank you.

Food was an hour late, I couldn't call them as the line was permanently engaged. When the food arrived the chips were nearly cold, the burger roll was dry, and the halloumi in the burger had been cremated, resulting in the burger being practically inedible. Not good.

I'm afraid I wasnt happy this time,fish was over cooked and it was all lukewarm

Excellent as always. Really good fish and chips.

Good food delivered hot and on time

Doner meat was not cooked properly, not enough salad. Mint sauce should be yoghurt mint mixed

Really great food, huge portions!!

Fantastic food , warm , on time and delicious

Food arrived quick and that’s how it must have been cooked as I lay here in bed with a bout of food poisoning, high fever and diarrhoea. Ordered mixed meat and chips the chicken was black and burnt one side and the doner was pale...

Fantastic tasting food, good sized portions delivered on time 👍👍👍👍

No phone call 2 advise us this will be late, ended up ringing up myself

Got part of my order wrong but ok otherwise

Not up to usual standard peas were runny and batter on fish thick and stodgy

Initial delivery 15 minutes late with an item missing then the redelivery was an extra 25 minutes whilst we tried to keep the rest warm. Good good but service shocking

Food was delivered before I expected it, which was great bonus and cooked to perfection! Also very friendly delivery service!

Great portion sizes and food - just came half hour late!

I ordered two diet cokes with my food and I didn’t get them!!!!

Chips were lovely & hot, vege gravy was vnice and friendly driver 😊