Based on 18 opinions finded in 1 websites
Opinions
Super expensive and only 2 options. Also the seating is now only for these awful options. Get something more affordable in castle mall then people might actually start visiting again. For now it's garbage
Total madness . 2024-10-09
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Shame what used to be there really. Used to be a pretty good food court with good choice and always populated. Now it’s just a deserted level with a few closed small businesses and a drink bar with no one in there. Tried to sit down for a bit while we waited the rain to go over given it was a “social” area but was told to leave if we weren’t going to buy anything, we also saw multiple other groups get kicked out too because they only wanted to sit down. Just go to chapelfield/chantry place and avoid this “social” spot.
Justin Dromantas . 2024-10-02
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Planned to go for drinks after a function with 6 others, had spoken to staff days ago to check availability and was told we'd be fine... Got there today Just for the rude young man on the bar to tell us he's closing... At 3:40!!! I'm outraged! didn't get his name and told me there's no way to file a complaint anyway (with a smile on his face?!) won't be getting our custom again, and we work in the food and beverage industry so the word will spread... Had food from the burger place though and although I was angry, it out a smile in my face... Have to say, decor and cleanliness was rather nice to see however.
WildAlt Ego . 2024-08-04
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I recently visited Castle Social in the Castle Quarter Mall, and it was a fantastic experience. The space is lively and inviting, with a great selection of street food vendors offering a variety of delicious options. The bar area is equally impressive, with a good range of craft beers, cocktails, and non-alcoholic beverages. The seating is comfortable and plentiful, making it a perfect spot to hang out with friends or unwind after shopping
chakit Sisaniya . 2024-05-23
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Needs serious review by owner or management. Food stalls there are serving rubbish now. Very expensive 🫰
Charlie R . 2023-08-24
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Childish very young rude staff serving. No service what so ever and very expensive. shocking service..
Charlie Robert . 2023-08-24
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Extortionate drink prices, incredibly poor atmosphere, no local beers. A huge missed opportunity here!!
Adam Noble . 2023-07-05
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Worst food I've ever ordered , ordered from 3 different food stores and all of them were horrific ( 22 quid for 2 plain hotdogs ) would never recomend!!! Do not eat here!!!!!
deklann ks . 2023-04-22
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Wonderful staff, the food is great and quick, the service was exceptional
Kim Anh Marchal . 2023-02-11
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best carbonara i have ever had, very friendly people on the bar, and the oreo waffle is great, will be coming back
Annika Moore . 2023-01-23
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Food is nice and tasty, worth waiting for. Drink at the bar a bit pricey, better to go to poundland and have bottle of coke. Biggest minus, and reason of 2 stars only, is that bar became cashless which is incredibly annoying when you have only cash on yourself.
Miss B . 2023-01-13
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Long waits from all vendors, ridiculous system where you queue for food then queue separately for a drink. You pay restaurant prices to sit in what may as well be a canteen, no atmosphere, just a cold echoey space. total fail of a rebrand, no way we’ll be coming back, castle mall is done
Thomas Stanley . 2022-12-10
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Waited 32 minutes for this. Awful. Managers response "Oh is it a little over done for you?". No good for a quick lunch break from work.
Jack . 2022-11-30
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Food and drink is nice, just a bit quiet. HOWEVER we just watched a kid get served a pint (he couldn’t be older than 16, he and all his mates were in school uniform, also looking about 15/16). Managers need to train staff to not serve children and check for IDs/ fake IDs 🥴
Ashley Copp . 2022-11-25
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Not particularly busy but every food vendor had a very long wait. Sadly we had already purchased drinks.
Mark Vinters . 2022-11-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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111 Opinions
This place used to be my saviour on nights when I was too tired after work to feed the kids at home, because it was quick and cheap! It’s still quick, but the quality has plummeted. Things they need to fix: -The peas are left sitting in water I think so are weird and tasteless -Bacon is just soft and the fat is stringy, zero crispiness -The roast dinners used to be amazing, now you get a weird hard lump of meat that’s inedible and inedible veg, it’s grim -Coffee used to taste good but now it’s from a machine and nowhere near as nice -The hot drinks generally seem to taste a bit weird (altho it is now free refills, I never want a second one!) -Tables are sticky -Chairs and floor often not clean -Cutlery often not properly clean -The cups have a sort of grainy feeling on the outside (deposits from the dishwasher??) and don’t feel clean? Some safe bets: -The curry is always fine -The fish and chips is good -My son rates the meatball sub highly! -The breakfast roll and hot drink deal is good! (Sausages better than bacon as bacon is soft and only just cooked) Staff are always friendly and try their best. I think they need more staff and more time allocated for cleaning, and the place needs a thorough deep clean and then more regular cleaning after that!
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Never again would I eat papa John's. Officially the WORST Pizza I have ever eaten. Soggy, stodgy, bland. After one slice it all went in the bin, ruining our Christmas eve treat. We all had stomach ache after eating only a small amount. The sides weren't much better. The cookies were awful! May as well have thrown £35 down the drain .
6 Opinions
Don’t bother! Bought a box of cookies as we really craved some Bens Cookies, but we don’t have a store in Norwich, so settled for Millie’s. Really overpriced, cookies were tiny, they all broke in the box. The taste is non existent. Save your money!