Castle Gate Indian Restaurant in Lincoln

Ordered online before checking reviews ( I think I mixed up restaurants) …..horrified by the poor reviews I was expecting the worse! The food was hot and flavoursome.would use again.

Ordered via Deliveroo as a birthday treat, was late arriving and was not nice at all. Spent the night being poorly. Very disappointing.

I watched an old man (chef) lick a spoon and rinse it in a sink and then moments later took a bag and filled it with salad from the same sink. Food was tasteless and I sat on the loo all night. Leave with your first warning sign

We ordered out takeaway for delivery through Just Eat at 5.45 with a promise of arrival around 7.30. Sat and waited till 8pm. We phoned several times after that to be misled by them re the situation. So Incensed by 9.pm we headed down to collect ourselves. On our way there the our ring doorbell announced the food arrival. 😡. That was 9.20. We arrived at the takeaway to find chaos. No apology. A family member practising his footie skill. Staff openly saying don’t answer the phone and even a driver saying his car clutch had packed in. Another angry customer came in for his no show food. To be fair the food was good when we got home but the service and professionalism was non existent. My suggestion for others Don’t get a delivery from here. Our planned evening was hijacked by this “gaff”

Arrived late and cold. The rogan josh had spilled all over the inside of the take away bag and the pashwari naan had zero raisens despite advertising thay it contained them. The Tikka was also really tasteless and the rice was a stingy portion. Won't be going here again

Sadly having to give 1 out of 5 due to the terrible experience with delivery. Food was delivered an hour and a half late. Was basically lied to when enquired by phone, ranging from its out for delivery, it’s left and should be there in 5 minutes, it hasn’t left yet as it’s on the hot plate, it’s leaving in 15 minutes, to the driver was delivering it and had a car accident and had to go to hospital. I sincerely hope the latter was not a lie, it’s a terrible one if it was, but I hope the driver was ok if genuine. Asked for a refund and to cancel the order and told could not get one as no one there to refund me. Food finally arrived. The food was actually really nice, but we were eating it so close to going to bed for the evening due to it’s late arrival, so even though the food was nice we didn’t really enjoy it. Suggest just honest with customers, if there’s a delay, explain why, we will understand. Will not use again based on this experience.

Used castlegate for the first time, for a takeaway for myself and wife. Service excellent and very friendly Food was excellent,about £20. Good value,will be using castlegate Again very soon. Many thanks

Ordered a takeaway to be delivered, after an hour and a half, it hadn’t materialised and the restaurant used the excuse there was no mobile phone number on the system despite the driver being in the hotel with clear instructions to deliver to the hotel room. The restaurant then reassured me the order would be delivered in 10 minutes and then to my dismay the delivery driver went awol and even the restaurant could not contact him to find out his where abouts, and I got no apology for the inconvenience. Avoid !!!!

Had two take always so far and they have both been delivered quickly and the food is absolutely delicious, value for money & definitely our Indian of choice in future.

I ordered online as delivery was stated as available. I mistakenly chose pick up so called and requested delivery instead. I was told the driver had gone home so I requested a cancellation and ordered elsewhere. False advertising! The following morning I had a missed call from who I now was a delivery driver and they wanted to deliver after all. Called the evening after to be told it was my fault and I could not have a refund. THE MANAGER WAS EXTREMELY RUDE TO ME. AVOID!

Jalfrezi & Korma were very basic but OK, not particularly tasty but not dreadful. The Onion Bhaji's were clearly not fresh, im hoping on 2/3 days old and microwaved or refried but could be worse not thinking about it. Peshwari Naan was actually OK probably 6/10, Poppadams were OK although some overcooked which is an accomplishment in itself, didnt effect taste. The usual dipping sauces were fine, mango chutney, mint and onion salad. No chance of ordering again and would definitely put you off, unless you are desperate, it hasnt made me ill which is a positive!

Nice welcome, attentive staff but the food was nothing special at all. Chicken tikka was basically a bowl of tomato soup with a few extras spices and lumps of chicken. Chicken shashlik was better, but not particularly hot (temperature, that is). It was okay, but I wouldn’t visit again based on this experience.

I bought a groupon for a sit down meal. They refused to honour the groupon saying they only did takeaways. The staff member was very rude and kept saying, get a refund. I will never try and use again. Please avoid for fear of disappointment. Will not recommend.

After waiting for 2 hours it was still not out for delivery so tried to cancel order absolutely no confidence we will get a refund

Ordered a Rogan and jalfrezi and the Rogan spicy than the jalfrezi. I rang and they didn't even offer to send a lower spicy dish and refused refund. All I got was I was wrong and don't know Indian food. I have had many Indian foods over the years in London and derby and even Birmingham. Never have I had such rude staff. As you can see in pictures it is very dark which isn't a normal Rogan. ADVOID THIS PLACE.

Terrible food. Rude staff. Staff just lied continuously. Trust me, do not use this place. There are many better Indian restaurants

Absolutely rubbish. A sort of red stained tasteless splurge of awfulness. I would avoid like the plague. Tepid when delivered. Absolutely nothing to recommend it. And lamb ordered but chicken delivered. Seriously poor on every count.

24 hours later, we managed to open up the menu, we'd ordered 2 meals last night to be delivered and couldn't work out if rice was included? Bit strange so we cooked some rice, today we discover that in deed it was missing from our...

Wow! What can I say? We wanted a nice Indian takeaway, we didn’t get one. We ordered:- Tandoori mixed grill Chicken tikka masala Garlic naan Plain naan 2 x steamed rice. The naans were cremated. They were so dry they broke in half. It was...

The meal was a bit late, a takeaway, but it was well worth waiting for. We had 3meals, enough for four, easy . Succulent lamb,tender prawns and well cooked duck, each in very tasty sauces.

Ordered through Uber eats and asked for 18:45-19:15. Order came at 18:45 on the dot! Food was lovely and hot. Plenty of chicken, more than average and tasted lovely. Definitely has restored my faith in Lincoln Indian takeaways as some are very hit and miss!...

First takeaway delivery from this venue. Great service and lovely meal! It was delivered in a timely manner by a very polite driver.

New Years Eve knew it would be busy so pre ordered on line for a delivery at 7.35pm even phoned when open to see if any chance of an earlier slot as circumstances had changed but advised were really busy which is understandable but meal...

Well it is Christmas Eve and a longer wait nut the food wss grest, delicious a d favourable. No hesitstion in reordering, highly recommended.

ORDED OUR MEAL FOR 18:00 ARIVED AT 17:55. I have used this restaurant for the last 4 Saturdays and will use it next week, so that tells it all.

My daughter ordered the meal online for delivery as a birthday surprise. We ordered a chicken Jalfrazie and a Chicken Korma each with rice. The Meal arrived on time and was still hot. It was very tasty. I’m now thinking of ordering a meal for...

I ordered a curry from Castlegate via Just Eat and it never arrived. Castlegate have taken payment but refuse a refund, making up a lie about delivering it and giving us an extra dish as compensation. We never received it, we waited until 11.30pm (it...

We ordered food to be delivered from this restaurant on Sunday 5th April. Was supposed to be delivered at 7.45pm. An hour later tried to ring the restaurant and no answer. Our oder details were updated to say it would be delivered at 10.05pm. 11.30pm...

after waiting 3 and a half hours the food was delivered lukewarm and 2 and a half hours late. when we opened it looked revolting and when we finally got the nerve to taste it it wasn't fit for human consumption it tasted as if...

My wife and I visited the Castlegate Restaurant in High Street, as we had a Groupon voucher. The staff were prompt and pleasant, and the menu was quite extensive. Our food arrived hot and well presented, however, we found the food somewhat bland compared to...

Can’t speak for the food but Ordered takeaway. Never arrived after waiting 3HRS. No one answering phone Avoid

Don’t waste your time or money. From start to finish it was awful! We had to ask for drinks every time which then took so long to arrive. The soft drinks were so flat I’m sure the bottles must of been opened for weeks. When...

Worst Indian I have had. Order arrived late, it was Luke warm and also the order was wrong. When I called and questioned it they said I ordered the castle gate special but I must have A different menu. Instead of chicken, lamb and prawns...

Went with some friends had Chicken Rogan Josh, Naan bread and cobra beer. It cost us all £22 each which seemed quite expensive. The food tasted nice but service was rushed and not very welcoming. Place was clean.

We visited this restaurant early one Friday evening having obtained a Groupon voucher The waitress who had her outdoor coat on the whole time perhaps she was hoping to escape found somebody who explained what dishes were eligible. We had a mixed starter that was...

Order was delivered in the stated time time. That's the only good part of the experience. Ordered chicken vindaloo, onion bhaji, tandoori chicken and pilau rice. The chicken vindaloo had no chicken, just veg and 1 piece of potoato! The bhajis were stone cold. Rang...

We had booked a table,but when we arrived staff was not aware of that. The waiter was polite, but seemed not to understand what we were saying. When we told him that we had a Groupon voucher,he said he didn't know what is included and...

Ok so firstly the food was and has always been delicious, I've been several times and never been disappointed. I got my token and rung to book a table for 6.30pm Saturday evening, the gent who answered said I couldn't, I queried it and his...

Service poor, tables left dirty around us. The onion bajis were the worst I have ever tasted, drippig in fat and tough. Asked for a bottle of still water and wasnt given a glass then charged £1.90 for it :( Been before a few years...

Ordered a bottle of wine, glass of soda water asked for some ice and glasses of water. Had to ask again three times before our request was filled. The pompadoms came with tasteless sauces. We left without ordering a main. Thy were to busy doing...

Having placed an order for £92 worth of curries we were very disappointed with the fact that some of our order was missing. When we telephoned to say what was missing we were passed onto three different people all of whom argued about the fact...

We went there as a family to celebrate a 14th birthday meal and the service was lovely. The people were very friendly, the food came out quick and they made us feel very welcome. I had a mix of Balti and Madras curry for my...

Me n my brother always go for a curry every now n then n I’ve had a few deliveries from here n not to say they wasn’t very good but they was a bit bland n I like mine hot n they never seem to...

We chose this restaurant because we have been several times, and also tried their home delivery, and have always been impressed with the food and the service. Yet again, the restaurant excelled itself, and hosted my mum's 70th birthday meal. The food was lovely, service...

Placed an order at 7.10pm and at 9.pm after 5 phone calls the and the manager the manager putting the phone down on us every time our food arrived - poor quality food and cold Disgusting service will never use again If the delivery time...

The best "Indian" restaurant in Lincoln is the "Castle View" on Union Road. It is right next door to the west gate of the Castle. Many people buying a Groupon voucher at Castlegate think that they are buying a voucher for the Castle View. This...

My husband ordered a tandoori chicken dish and for £8 I can honestly say I’ve never seen anything like it! The portion size was so small it was more of a child’s portion! About 6/7 chicken chunks! No sauce, looked terrible he also said it...

Fresh food, tasty and well presented. I’ve eaten at a lot of Indians in Lincoln. The quality of the food here is far and away the best. Chicken pathia, chicken bhuna, pilau, mushroom and apraxia fried rice all tried and enjoyed to the Max. Peshwari...

Normally love this place but bought a groupon deal. Advertised as choice of starters, mains and sides. Told only sharing platter available, that main must be under £10.95 and only side was rice. Felt like i was an inconvenience and 2nd class customer. Not sure...

4th time to this restuarant and our last. I ordered vegetable samosos and I was given meat! Our mains came out cold. They were taken away and brought back 'one by one' to our table and still not very hot. A disappointing night out.

Visited here on a Sunday evening! Lovely food and great service. Will definitely be back again. A+++

The food at Castlegate is the best I’ve had in a long time. I would highly recommend it. It was early evening when we went, the service was great and friendly. Lovely food. We’ll be back very soon. Thank you.

Great to find this place in an area of town near my B&B but with little such provision. Nice decor and welcoming, helpful staff. First evening everything was perfect, food beautifully cooked and presented, well-judged combination of flavours. Then second visit was on New Years'...

Ordered a takeaway for the family tonight, when we arrived to collect it after 30 mins it was ready and didn’t have to wait. Food was amazing and had 4 clean plates which speaks for itself. Can’t wait for the next one.

Why can this restaurant get away with claiming to be another, perhaps they own the naming rights........ just got stung on Deliveroo thinking we were using the correct restaurant at the castle, so just had the worst meal ever, chicken may have been cooked but...

Thought we had ordered a takeaway from the Indian near THE CASTLE as the picture shows....wrong. When hubby turned up to collect it we found out we had ordered it from the one down the high street. We should have just abandoned it at this...

We was waiting 1 hr 20mins for it to turn up, I had rang to see if it was on its way after an hr. We received our ordered and driver said sorry for delay. Food was lukewarm at best and it came with out...

Ordered a takeaway last night. The food was revolting and completely inedible. The chicken was rock hard (I'm not too sure that it was actually chicken!) and the sauces were tasteless. My husband phoned to complain but had the phone put down on him! They...

Ok so the first thing is the picture of the restaurant is not the actual restaurant and that alone is very misleading and it needs changed as soon as possible this has been reported before and nothing has been done why ? The place is...

We booked a special night for my son before he went back off leave , only for the restaurant to cancel all bookings without telling anyone, they couldn’t be bothered to call us to inform us the restaurant was not taking sit down meals ,...

Starter was excellent. Main course not great. Girl waitress rude. Male waiter very pleasant. I might revisit maybe. The restaurant is on the High Street. Not a great area.

I came here for food last weekend with three friends. We were seated and given poppadoms almost instantly. The menu had exactly what we all ordered and came out at a reasonable time. Great food, sauce was delicious and staff very friendly, will definately be...

Came to the castlegate after a shopping trip with my husband for an Indian! I had onion barges and some vegetable samosas to start and they were definitely freshly made and cooked seasoned great tasted so nice compared to other Indians! I had a chicken...

We have just had a wonderful meal at the Castlegate. Staff were very pleasant, and polite. The food was amazing and I am very particular with Indian cuisine. I used a Groupon Voucher, I would definitely recommend on the meal we have eaten; and we...

Had this tub of oil soaked mush delivered from CastleGate restaurant.....who are now on the high street. Its disgusting and has gone in the bin. £37 of horrid food. Was offered a £15 refund.......

Had a Groupon deal so was expecting a limited menu. So pleasantly surprised when We had the full choice from the main menu. Starter, main and side. Staff all very pleasant, restaurant clean. Food excellent and portions good. We couldn’t eat all our mains; we...

Just had our 1st visit to the Castlegate Indian restaurant and what a pleasure it was.Made very welcome from entering by very polite waiter who quickly showed us to our table in the window. Food was very good, hot and tasty .Not at all rushed...

Was with friends for meal, nice place, very good service and excellent food. Thank you for that!! :)

Dined with my parents last night, and we enjoyed a lovely meal. Staff were excellent, nothing too much trouble. Will definitely be going back.

Bought a meal for two token (£20) off Groupon and paid this place a visit on Saturday 10/02/2018. Was made very welcome with excellent service, food was very nice and well worth a visit. Picture at the top is wrong, I've sent another for them...

Good food and service with standard curry offerings and one or two interesting variations. Pleasant environment.

Very unhappy with this restaurant and will not be ordering again. I spent £25 on a takeaway last night at 7.15pm and they did not arrive until after 10pm by that time I had eaten. When the driver arrived he said he was going home...

Ordered a meal frim here 30th December to be delivered as we are on holiday in Lincoln. Absolutely beautiful food very highly recommend. Lamb and chicken was so tender and rice and breads were perfect and so tasty.

Excellent range of food on menu Great Food very friendly service Very reasonable Prices Very Clean Smart Restaurant

Been to this restaurant before and it was very good. It has now gone off. The restaurant was very cold like been in a fridge. The service slow and the food only ok. Very little meat in the main meal. To top it off I...

Been struggling for a while now to find a decent Indian takeaway but we chose Castlegate and probably the only one we will chose now! Food is tasty well presented and still hot, staff will bend over backwards to help you, well done!!

Had onion barji starter probably the best I’ve ever had ever was well surprised had a madras chips rice n garlic narn main narn nice n garlicy chips n rice ok chicken perfect but it was all bit watery n was n where near a madras hot il no to get the vinderloo nxt time very very gud tho for a delivery anyway

Had takeout. Easy to order online with good choice of dishes. Great food. great service. Friendly staff. Would highly recomend.

A fantastic chef, decent menu, friendly host . Food is always well above average, but service can be slow and they tend to forget your drinks order . But, even saying that, the food is worth the effort . Small and inviting, the food is the best in Lincoln.

We have been to the Restaurant twice now. Both times the food has been freshly cooked so there is a little wait but all the food was well spiced and worth the wait. My son had butter chicken which has cheese in it which he did not realise as it wasn't mentioned in the ingredients but they were happy to change it. I would highly recommend this Restaurant. I think looking at the negative reviews (that are mainly for takeaways) that it is best to eat in.

Visited after recommendations from friends. Service was polite and speedy, food hot and well cooked. We had the chicken bhuna, onion bhajis, garlic potatoes, garlic mushrooms and naan. Will be returning again possibly to the restaurant next time. Would highly recommend as takeaway or eat in.

As ever, great curry. Book early and order a milder dish than you think you want ! Not the fastest service in the world but the food is worth the wait.

Waited over 4 hours for delivery. Lamb madras fatty and lacking any spice. Truly one of the worst indian meals I have ever had.

Caminamos subiendo y bajando la calle alta para un lugar para comer y terminamos aquí ya no había nada más. Tuvimos una comida bastante buena y una buena botella de shiraz.Las salsas para los poppadoms era delicioso pero que daría la keema pan.

Para llevar ordenados anoche. Un tiempo de entrega de 19. 40, después de dos llamadas de teléfono para el restaurante, la comida llegó finalmente en el pasado 21. 00, frío y duro, patatas fritas y coaguladas y el pan Naan incomible y bebidas que faltaba. El conductor de la entrega nos informó que había más de 40 pedidos de sat en la cocina esperando a ser entregado. Castlegate solía ser un favorito de nuestra familia, sin embargo, después de la última noche Una enorme decepción que no se usan en el futuro.

Great food here and nothing too much trouble for the staff. We've also used Castlegate for takeaway and found the service and quality to be second to none.

Siempre hemos utilizado un determinado restaurante indio que por desgracia ha cerrado por estado buscando otra para tomar su lugar y creo que tenían grandes botas para llenar.

La comida era deliciosa, realmente disfrutamos de la comida. Había un puñado de otros comensales cuando llegamos (8 de la tarde un sábado por la noche) pero pronto las únicas personas en el restaurante. Parecía que había demasiados personal aunque no fueron particularmente atento. Hacia el final de la cena había un montón de gritos desde la cocina - y varias personas (posiblemente entrega los controladores? ) parecía estar caminando directamente en el restaurante y directamente a la cocina, y más gritos. Como el lugar estaba vacío, por lo menos nos dio algo de diversión!

Llamamos Nochebuena para una comida antes de viajar a el en las leyes. A la llegada había un par de personas pero no ocupados. Nos sentamos a la mesa más pequeña posible en la esquina, no es un buen comienzo. Las bebidas eran llevadas rápidamente junto con poppodums que eran fresca con agradable salsas. Bhaji de cebolla no eran muy bajo y eran más grandes que experimentados una pelota de tenis y había 2 de ellos y la mitad de una lechuga! Pollo Tikka entrante era duro. La salvación fue la principal y al vindaloo que Pathia estaban bien aromatizada y el cordero patia era deliciosa, con cordero tierno. El naan de ajo era increíble grandes y suaves a ajo. Servicio podría mejorarse, pero el promedio para una casa de curry.

The picture on the front does not look like the place they have now moved too. However food and service where both very good. The chap could do with a English lesson.

Really couldn't fault the food tonight. Everything was very tasty and reasonably priced. The waiters were friendly and helpful. The surroundings looked clean and tidy. We visited here about a year ago when the restaurant had moved from near the castle but we weren't so keen then as the place didn't have many tables and it lacked atmosphere. We decided to give it a second chance tonight and we were greatly impressed and will definitely be returning

We dropped in at around 6.30 pm on a Saturday evening after recommendations from friends. In a hurry...we made a quick choice of chicken dansak, Indian summer (chilli chicken), mushroom rice, pilau rice and peshwari naan. We had some poppadoms and a drink while we waited - excellent lime pickle.

Visité recientemente con un compañero de trabajo. Es mucho tiempo ya que tenía un curry en Lincoln, así que no estoy seguro de dónde ir. fue la noche del martes, así que está muy tranquilo. El servicio como se esperaba con un restaurante relativamente vacío fue rápido y cortés.

Vinimos aquí sabiendo que los comentarios de este sitio. Fuimos un grupo de cuatro. Era tranquila (sería, dado que era un lunes por la noche) y nos recibieron en la puerta y nos llevaron a nuestra mesa.

This restaurant was recommended by a staff member at the Bentley Hotel and what a great recommendation, the food was absolutely fantastic and very reasonably priced. It was very clean & there was a pleasant atmosphere.

Generous portions given and delivered on time, the food was OK in parts and poor in others. Nothing amazing or terrible

Este restaurante Indio tiene una muy amplia variedad de comida, tan variado que es difícil hacer una elección, pero el personal es muy atento y bien informado sobre la comida. Hemos comido allí dos veces y quedamos muy impresionados. Sin duda volveré de nuevo.

We had a wonderful meal. Hot well presented and full of flavour. Staff were friendly and efficient. Can't speak highly enough. Will definitely go back.

El restaurante es muy limpio. Manteles frescos de lino y servilletas. El personal era muy servicial en ayudarnos a navegar por el menú. La comida estaba riquísima y deliciosa y bien presentada. El personal era muy educado y bien vestido. Fue una experiencia bonita y volveremos por unos segundos.

The food was very tasty and the furniture quite cosy. The service was good! :-) I would love to visit this restaurant if I travel to Lincoln more times! :-)