GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
2.5

Based on 16 opinions finded in 1 websites

site_photo3

Nº 523 in 546 in Lancaster

Nº 102 of 105 Other cuisines in Lancaster

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor162.5

comment_iconOpinions

Gran lugar, la cafetería en sí es preciosa y muy espaciosa. El personal es muy educado y el servicio es rápido. Mi única crítica sería que se habían agotado los sándwiches a la 1 pm un fin de semana (compramos los últimos 3 en justicia) pero todavía había gente esperando. El café es excepcional.

site_logo

Theresa G . 2024-10-24

MORE AT TripAdvisor

Precioso diseño de planta abierta que abarca un patio tranquilo que es genial cuando brilla el sol. El café es siempre excelente aquí y el personal es bien informado y amable.

site_logo

Sightseer818426 . 2024-10-14

MORE AT TripAdvisor

He pasado mucho tiempo en cafés, no puedo creer lo que algunos sacaron como café en estos días, no puedo recomendar ninguno de los cafés atkinsons lo suficiente, consistente cada vez y relativamente barato también, los pasteles son increíbles y horneados en casa esto me costó £ 6. 50 y vale cada centavo y en un gran entorno

site_logo

Companion25092992276 . 2024-09-21

MORE AT TripAdvisor

Hermosas hojas de té “reales”, muy bien servido, y un realmente excelente “queso vasco quemado” - e incluso pensaron en darnos dos tenedores para que pudiéramos compartirlo! Bonita mesa y sillas fuera y un ambiente muy bueno dentro del patio del castillo. ¡Hasta los botines eran buenos!

site_logo

Richard K . 2024-07-27

MORE AT TripAdvisor

There is not a score low enough to rate this visit I had with my mum we were going to do a castle tour but timing didn't permit it so we came to this cafe. We stood in a queue for 15 mins with only 2 people in front of us.... strike one! We then ordered 2 cappuccinos which came to £7 in the smallest cup I thought I was Alice in wonderland at one point! The two said cappuccinos took a further 15 mins to reach us and were luke warm, safe to say I won't be returning. The staff looked like zombies on weed never seen or experienced anything quite like this and hope never to again

site_logo

Jo-Anne S . 2023-08-21

MORE AT TripAdvisor

No laptops allowed(?), expensive, no manager present. I really am confused by how this place is run.

site_logo

travel_lots_01 . 2023-06-17

MORE AT TripAdvisor

This cafe is quite stunning; the surroundings, within the castle walls, are amazing and the cakes and toasted sandwiches are perfection. They serve real herb teas and good coffee (but I wish the cups were bigger!). This place is well worth a visit.

site_logo

Michelle S . 2022-09-13

MORE AT TripAdvisor

Beautiful location especially when warm enough to sit outside. The cafe itself is a bit of a letdown. Inside the chairs are hard. The coffee is very strong and there are no sweeteners or cream available. Come on Atkinsons. You can do better.

site_logo

Brandysparkle . 2022-08-03

MORE AT TripAdvisor

3 Small Cans of Orangeade and a bottle of Water £9.30, no wonder the prices aren't on view for cold drinks. !!!!!!!!!! . If visiting Lancaster Castle take your own.

site_logo

KIERON R . 2022-07-12

MORE AT TripAdvisor

Outstanding coffee and good cakes just inside the castle. Lovely outdoor sitting area to relax, reflect and meet others.

site_logo

Visitor931 . 2022-07-09

MORE AT TripAdvisor

I was moved to write this review when I was searching for the opening hours and came across all these negative comments. I wondered if they were talking about the same cafe that I visit?! I love the Castle Cafe - it's spacious and airy with a lovely suntrap outdoor space - these two features are great at any time but were especially reassuring during the pandemic. In my experience, the staff are all friendly, helpful and efficient, the cafe is clean, food and drinks are delicious - I especially recommend the pastrami sandwich.

site_logo

leosue2016 . 2022-06-05

MORE AT TripAdvisor

The coffee is great but service is slow and for the second visit in a row cheese in toastie was no where near melted. Was in a rush but wouldn’t recommend if you are after food.

site_logo

CRW2014 . 2022-03-30

MORE AT TripAdvisor

Visited when moderately busy with friend with another due to meet us, bought coffee and expensive cake and sat outside to read with laptop. We were curtly and firmly told without apology that we could not use laptops at the table and had to locate inside to a very uncomfortable wall table on high stools if we wanted to access our laptops. Area is where folks wait for drinks to be made with all the attendant covid risks. As soon as we finished drinks, left for a more welcoming cafe. Wont be visiting again after being made to feel so unwelcome as paying customers for their rather expensive fare.

site_logo

AmyS383 . 2022-03-19

MORE AT TripAdvisor

Received a very burnt toastie and a Luke warm coffee after a long wait. Asked for my money back to be told they don’t do refunds. I’ve been coming here since they opened so very disappointed. Come on guys you are letting the Atkinson name down!!

site_logo

Escape795507 . 2021-11-29

MORE AT TripAdvisor

Drinks great, and the staff were attentive, but the "no laptop" rule in certain parts of the cafe is disappointing and annoying

site_logo

nicc577 . 2021-11-04

MORE AT TripAdvisor

We sat at an outdoor table which was free and were there for 20 minutes until the rest of the group arrived (6). As we went to order we were asked to leave our table as it had been allocated to someone else. They claim there is a sign at the entrance saying we must be seated by them!!! God forbid, we didn't follow the rule!!!! That rule has nothing to do with Covid. We follow all guidelines. To be asked to move from your table after 20 minutes is just appalling! Everyone was great around the cafe apart from the RUDE members of STAFF. We will not be going back there! We meet once a week for coffee and food! Oh dear Lancanter cafe, what a loss you've made! What an error of judgement!!!

site_logo

patriw2021 . 2021-06-24

MORE AT TripAdvisor

Castle, courtyard area beautiful and staff on entrance smart and polite. However cafe staff are rude, impolite and have a could not care less attitude! Another major hygiene concern is the handling of crockery and food/drink preparation and serving without gloves I have never experienced anything like this before and would not recommend this cafe to anyone there are plenty more much cheaper alternatives in Lancaster with pleasant staff who care about their customers!

site_logo

A1383PTjanes . 2021-05-19

MORE AT TripAdvisor

The this is a beautifully done stylish cafe looking out over the Castle courtyard serving the wonderful Atkinsons coffee. Cakes and sandwiches are all good. My gripe is not the staff’s fault. We walked straight through the wide open glass front doors up to the counter and asked for coffee and scones. Staff were behind Perspex and wearing masks. Fine. Here comes the silly bit. I was then asked to ‘pop on a mask’ whilst I finished the contactless payment and walked the few yards to the table. I could then take it off straight away when we sat down and started touching things /talking. When I looked incredulous I was told ‘not our rules’. Really???? Whose rules are they? Other cafes I’ve been to are not doing this. I had to laugh actually as it was just so very silly.

site_logo

jane s . 2020-08-16

MORE AT TripAdvisor

We visited the cafe last weekend for a coffee to take out. The staff seemed uninterested that we were stood at the counter waiting to be served, No eye contact, staff just stood behind the counter ignoring us. The man that served the coffee was very impolite, not a word was spoken and he just plonked the coffee on the counter, which was only lukewarm ( similar to the atmosphere). Unfortunately this could be a great place. We will not be visiting again and will certainly not be recommending it anyone.

site_logo

Lancaster235 . 2020-01-23

MORE AT TripAdvisor

Similary restaurants in North West

restaurant_img
3.0

85 Opinions

location-icon19 Market Street
Other cuisines
outdoor_seating_222477takeaway_222477delivery_222477

After visiting several Starbucks drive throughs this is the worst by far. For a new complex it was very grubby behind the counter from the drive through window. Cups, split drinks, straws etc all over the floor while staff were standing on their phones doing nothing. The shop was empty so clean up

restaurant_img
3.2

154 Opinions

location-icon75 North Rd
Other cuisines
outdoor_seating_160149takeaway_160149delivery_160149

Pizza stone cold, don't know why I bother ordering from them as this is not the first time.

restaurant_img
3.5

130 Opinions

location-iconMain Street, Lower Bentham
Other cuisines
outdoor_seating_160202takeaway_160202delivery_160202

ABSOLUTELY TERRIBLE FROM START TO FINISH. BOOKED A TABLE, ONLY TO GET THERE TO FIND THEY HAD SAT ANOTHER PARTY THERE. THEN LANDLADY SAT OUR PARTY OF 9 AT A BADLY LIT,COLD UNINVITING TABLE. SHE EVEN COMMENTED HERSELF HOW BAD IT WAS! NO APOLOGY, NOTHING! THEN NEARLY TWO HOURS FOR A LUKE WARM MEAL ONE OF WHICH MY HUSBAND FETCHED FROM THE KITCHEN HIMSELF AFTER THE FORTH TIME OF ASKING.MOST OF THE MEALS WERE INEDIBLE. ALMOST AS MUCH FOOD WENT BACK AS WAS EATEN ANY DON’T GET ME STARTED ON THE SERVICE WHICH WAS NON EXISTENT. WHAT TURNED OUT TO BE THE LANDLORD ENDED UP SERVING OUR PARTYS MEALS IN WHAT CAN ONLY BE DESCRIBED AS WORKMAN STAINED CLOTHING! WON’T BE RETURNING AND WOULD NOT RECOMMEND EVEN FOR A DRINK!

restaurant_img
3.7

207 Opinions

location-icon253 Lancaster Road
Other cuisines
outdoor_seating_134801takeaway_134801delivery_134801

Very disappointed, bad service . No communication

restaurant_img
3.8

431 Opinions

location-icon5-7 Ffrances Passage
Other cuisines
outdoor_seating_198677takeaway_198677delivery_198677

Went for a toasted sandwich, it was burnt on one side, and not toasted on the other. I gave the chap the money, which was over the amount, and had to ask for the change. The sandwich was just squeezed into the box, no serviettes or anything. I haven't been to Diggles for a long time, for the same reason. It hasn't improved at all.