Castle Bromwich Hall Restaurant in Solihull - Phone Number, Reservations, Reviews

We had a family meal here to celebrate a birthday on a Sunday. The grounds and building are impressive, and in a quiet location. We opted for variations of the Sunday roast for a three course meal. The starters and main courses were good sized large portions (something that was unexpected yet welcomed, especially when lots places skimp on portion sizes). All courses were tasty and enjoyable. Also, it was nice to have a short walk around the grounds after our meal, in order to walk off some of the food! The service was ok, but could have been a little slicker. Although nothing that would put us off visiting again. Well worth a visit.

We went for afternoon tea and the customer service was below average. The receptionist was on her phone texting away when we approached the reception desk. The waiter couldn’t find our reservation. Eventually when he did he gave us a choice of where to sit in the dining room area. We sat by the window which was full of cobwebs dead flies and spiders. An old tablecloth was left on the window sill which had been previously used and forgotten about by my chair. I asked the waiter to remove it. He served us coffee from a dirty Coffee pot and the spoons were filthy and not cleaned. The place is very dated and in need of maintenance, the windows were filthy, pains could do with a lick of paint and the carpet was filthy. On close inspection, there are cobwebs everywhere. The waiter on presenting the afternoon tea did not describe the selection of sandwiches and cakes being served. The customer service was well below standard so we left without finishing the cakes. The sandwiches were average. UNFORTUNATELY, I would not recommend afternoon tea here. Not valued for the amount paid.

we visited for the advertised Fathers Day lunch. Loved the place. Could not fault it. We were disappointed with the food, however. We both opted for the Roast beef dinner. The beef was carved unevenly and some was cut too thick to cut with my knife. Needed a good steak knife. The Yorkshire pudding looked impressive but there was nothing to it. Just air is a hard crust. The vegetables were uninspiring. No greens, only root veg. We had to ask twice for some mustard. Duriing our meal we were asked by two different waitresses how our meal was, but they both gave a brief "sorry" and no action was taken. The dessert was delicious. When the bill came the waitress said that for two courses each the total was £49.50. However. I realised, after paying, that we had been charged for three courses. I complained to the manager, who gave me a refund. I was left feeling that the staff didn't really care. Very poor customer service.

This being our second time here the first time was last month for a sunday night We enjoyed our room and our evening meal and the staff was very polite and helpfull We went there for the weekend of 18th &19th of May once again enjoyed the Room our room had a roll top bath and a lovely Shower and once again the evening meals where fantastic Beakfast on both mornings let it down But we will definatly be back soon

Brought friend here for afternoon tea for her 70th birthday. Service ok, tea and coffee refills, sandwiches passable. Then ewe got to the scones, they were rock hard. We were laughing as we could not cut them in half, we tried stabbing them with a knife, but there was no way they could be cut as they were so stale, we called our server over who went and fetched us 2 soft warm fresh ones. Will never come here again for afternoon tea

Stayed 1 night at the hall and had lunch in the hotel. The decor is fantastic lovely old style which we like. The food was delicious. The room was clean and comfy and we all had a great experience.

Era un día soleado y el gobierno estaba quitando 20 de nuestra factura, así que pensamos en darle otra oportunidad al salón a pesar de haber sido decepcionantes en el pasado. El lugar y la ubicación son impresionantes, el personal fue excelente, la comida fue terrible, sí, sé que deberíamos habernos quejado, pero somos británicos, solo nos quejamos y no regresamos. El costo de la comida fue reducido a 32 por el gobierno. 2 Refresco y lima y medio litro de amargo, todo bien, aunque demasiado caro. Entrante Humus y pan plano con ensalada de hojas. El humus estaba bien, el pan plano no era comestible ya que estaba duro como una piedra, creemos que estaba descongelado y calentado en el microondas, las hojas de ensalada estaban marrones alrededor de los bordes. Mi esposa dejó la mayor parte de su pan plano y todas sus hojas. Comí calamares con salsa de chile y las mismas hojas, las hojas también eran marrones alrededor de los bordes, la salsa era agradable, los calamares estaban claramente congelados y fritos, era duro como botas viejas y la masa estaba dura como una piedra. Luché y lo comí. Para el plato principal, ambos optamos por pescado, patatas fritas y guisantes blandos, ya que pensamos que no te puedes equivocar mucho, nos equivocamos. Los guisantes blandos estaban bien si estaban muy secos, el pescado estaba congelado y frito en abundante grasa, no había mucho pescado dentro de la masa demasiado cocida, las papas fritas estaban congeladas, nuevamente muy cocidas, mi esposa dejó la mayor parte de ella y gran parte de su masa . Esta no fue una comida 52 o incluso una comida 32 y es una pena, ya que es un edificio antiguo y encantador, nos sorprendió en un día tan hermoso con el descuento ofrecido, había tan pocos allí. . . . . ahora sabemos por qué. por favor, por favor, mejore su comida.

Reservé una mesa para dos para el almuerzo a la 1. 30 hs. Tomó aproximadamente 10 minutos para tomar una orden de bebidas. Pedido de comida tomado aprox. 2. 05 pm, llegó a las 2. 30 hs. Toda una hora.El personal caminaba de un lado a otro por el restaurante vacío para atender a los clientes afuera (día hirviendo). Nadie explicó que estaban ocupados y nos dejaron sentados en una habitación vacía. ¡No es un ambiente agradable!Cuando finalmente llegó nuestro pedido, me sirvieron mi hamburguesa con la "mermelada" de hamburguesa en el pan cuando dije específicamente que no la quería. La camarera lo cambió, no hay problema.Mi amigo preguntó por qué el servicio era tan lento y le dijeron que estaban ocupados con una afluencia de clientes que no habían reservado previamente. Para ser justos, fue muy agradable y se disculpó.No me molesté en pedir postre o té, ya que no sabíamos cuánto tiempo tomaría y hacía un calor incómodo en la habitación. Me alegro mucho de que el costo de la comida tuviera una reducción del 50%, debido al acuerdo del gobierno. Todavía era caro incluso entonces. Comida muy mediocre, aunque mi amiga dijo que su bistec estaba bien. No tiene una buena relación calidad-precio. Más "comida de pub" que el estándar de un hotel. Muy decepcionante por decir lo menos ya que era miprimer viaje a un lugar público desde el "cierre". Mi amiga y su familia han visitado este lugar varias veces y han reservado funciones, así que hoy fue un poco decepcionante. Es una pena.

Té de la tarde de lujo para dos, servicio excelente, excelente relación calidad-precio, terrible, té y café, 6, sándwiches de dedos, 2 canutillos, 2 tartas cuadradas de zanahoria, 2 macarrones pequeños, 2 tartas de galletas, 2 bollos, (eran encantadores ) pidió más bocadillos, no, todo eso por 60; 99, una estafa.

No quería dejar comentarios negativos, les llamé para avisarles que probablemente no ofrezcan el té de la tarde en los días de la boda.Lady (marketing) dijo que hablaría con el gerente de turno y que me llamaría. Ella nunca se molestó.Parecía encantador desde fuera muy prometedor comienzo. mi cuñada nos trató a mí y a mi hermano mientras íbamos de camino a Moxhull Hall para un descanso nocturno.El hermano que acababa de pasar por encima de las rodillas cojeó a través de una hermosa área de recepción que curiosamente se parecía a una oficina abierta y luego a una hermosa área de bar. Parecía muy prometedor. Solo para que nos digan que no estamos allí, nos habían establecido en otro lugar. Bajó los escalones cojeando al personal de la oficina que se disculpó. Se introdujo en la habitación fría contra la pared fría. Pobre vajilla; Luke tibio Té 1 x plato escalonado de sándwiches pobres y lo que parecía pasteles cortados en la tienda para 3 personas: (ambiente horrible solo 3 de nosotros en la habitación. Incómodo no dijimos nada al respecto porque estaba avergonzado por mi cuñada como ella también) .Aproximadamente 60 me sentí mal por ella.Solo discutimos en automóvil después de lo malo que era, ya que el ambiente era extraño: estábamos un poco bajos después de nuestra experiencia de servicio, lo que debería haber sido un placer después de mis 2 horas en coche.Cuando llamé un par de días después, le pregunté a la señora si podían reembolsarle a mi cuñada y que tal vez la fiesta de bodas que debía llegar había impactado las cosas de vez en cuando.La actitud despectiva no es buena. Nunca iríamos allí para quedarnos o comer de nuevo; Es una pena como un edificio encantador decepcionado con un servicio pobre y atención posterior pobre. Además, podría haber evitado los malos comentarios con una disculpa al menos.

Terrible experiance !! Poor service food dreadfull went with family just us there, room was full of empty tables what does that tell you. Staff made no effort at all to please us. Would we go again never !! Cakes & sandwiches really were awful

Dont do it !! Thought i would treat my sister inlaw to a afternoon tea & my husband yesterday 13th september 2019. We had a awful experiance felt like we were in the way, put in room full of empty tables & was told we had to sit right at the end at the back of the room. I asked could we sit anywhere we wanted was told we had to sit on that table at the back already set up. Which was'nt our choice. Food was diar !! We had 3 small sandwiches each filling's nothing special.

Estoy escribiendo esto porque fue una gran desgracia asistir a un té de cumpleaños por la tarde en el Castle Bromwich Hall el fin de semana pasado. El pan estaba duro, con costras, los rellenos eran muy misteriosos e inidentificables y no había suficiente para dar la vuelta. Los bollos eran pequeños, rancios y no había opciones sin gluten. El té era bebible. ¡En una ocasión, habíamos esperado 35 minutos a que llegara un camarero y recurrí a llamar por teléfono al Número de Recepción Principal y pedirle al telefonista que enviara un camarero! ¡Funcionó! Finalmente, hablé con el gerente del salón de té y dejé muy en claro nuestras opiniones. Le mostré una foto de un té adecuado que había disfrutado hace unos meses en Lightwoods House y él realmente lo fotografió, con suerte para futuras referencias. Nosotros, como grupo de damas, hemos comido almuerzos y cenas en CBH, algunas son mejores que otras, pero nunca volveremos a tomar el té de la tarde allí. A los 17 años. 50 por cabeza fue indignante!

Group of friends gathered for lunch. Excellent service. Varied menu. Food cooked and tasted delicious. We would all certainly visit again and highly Recommendable.

Tuvimos una encantadora actitud de bienvenida de parte de Lorna y Marius cuando llegamos con nuestro perro grande Irish Wolfhound compitiendo por Crufts hasta nuestra partida. Un lugar increíble para quedarse, definitivamente nos enamoramos de este lugar lleno de historia y no olvidamos el trabajo de los grandes jardineros con un ambiente increíble (jardines y terraza). ¡Todos estábamos tranquilos para competir y ganamos un premio! La gente, el medio ambiente, el edificio, todo se trata de serenidad.

Como un regalo de cumpleaños tardío, mi esposa y yo llevamos a nuestros 2 nietos mayores para el almuerzo del domingo. Cuando asistí a la escuela secundaria (hace 60 años), solía ser amigo de un niño cuyo padre cuidaba allí. Era la hora de la calle en la que había vuelto, los recuerdos volvían inundados, como si solo fueran unos pocos años, antes. Tuvimos una comida muy agradable. El servicio era muy bueno, la comida aún mejor. Es cierto que la decoración y las alfombras necesitan un poco de atención, pero aún así es una maravillosa pieza de arquitectura, considerando su antigüedad. La calidad es recordada durante mucho tiempo, mucho después de que se olvida el entorno.

Repasando el almuerzo de navidad. No nos importó ya que teníamos mucho de qué hablar, pero el servicio fue muy lento y éramos las únicas personas en el restaurante y otra pareja. Los alrededores son muy agradables y las mesas están muy bien colocadas. Cuando llegó la comida, los platos estaban calientes y las porciones generosas y bien cocinadas. Dos cursos fueron menores de 20 y tres cursos menores de 25 incluyeron café y una mini minicie y galletas. Sin duda volveremos y planeando nuestra próxima visita.

My predictive text has let me down. In my review it says ' The continental breakfast was appealing'. It is supposed to say APPALING!!!!!!

Average at best. Service was very slow and beef came without Yorkshire pudding. Needs a refurb looking a bit tired.

Sólo tenía un almuerzo de 3 platos y la comida era encantadora y cocinada brillantemente también. La camarera fue muy atenta y muy buena en su trabajo sirviendo e interactuando con nosotros y otros clientes; La recepcionista fue muy útil también. Si desea ser mimado con la comida y tener un buen servicio, este es el lugar para ir.

Went here for Sunday lunch yesterday.

Dont know how many times ive complained about the dirty cutlery. Please sort it out. Crusty spoons in the rooms for days at a time. Dirty knives in the restaurant. However the waitresses and waiters are kind and polite.

Al llegar no había nadie para nosotros y nos dijeron a dónde ir. Finalmente ubicamos un bar que tardó unos 20 minutos en llevar las bebidas a donde estábamos sentados. Luego nos presentaron el menú, que es increíblemente limitado. Esto se volvió aún más limitado cuando nos dijeron que solo quedaba un cordero y no había salmón. Así que todos terminamos teniendo el bistec. Mi bistec no estaba tan mal. Sin embargo, nuestros huéspedes filetes eran como el cuero de la parte inferior de sus zapatos. Para rematar la noche, una camada de cerveza entera fue inclinada sobre un invitado por el camarero.

I had the lamb which was rather chewy and fatty, my husband had the chicken which was much nicer. The sweet, chocolate brownie and apple pie and custard were lovely

We booked a table for a 60th Birthday celebration. Food was lovley but the service made our night. Suzi our waitress went out of her way to make the birthday meal special. Many thanks we will be returning again soon.

What a fabulous experience, with amazing service, and a special gift for every Mother. I had a lovely afternoon, it was amazing food, a special treat.

I have eaten there several times. Food very good, staff friendly & welcoming. Very clean, lovely relaxed atmosphere.

3 horas sin comida a dos pan, no de gestión. Tuvimos que dejar en el final ya que había niños llorando, 60 libras por cabeza para nada. Terminamos con Turquía sobras de un amigo, quisiera agradecer a los propietarios y directivos por arruinando nuestro día de Navidad. Espero que están orgullosos de la manera en que se escondieron de los poaple enojado en la casa de malta. Espero que la gente se tome nota de esta crítica y evitar el lugar.

Our Christmas Day lunch disaster at Castle Bromwich Hall Hotel arrived and seated in the Malthouse at 3pm showed to our table by a very pleasant girl called Sophie from then on it was a total disaster.Starter arrived at 3-45pm then had to wait for main course but still no sign of main course. Diners getting very irate demanding where there food was after diners getting no answers from floor staff and being completely ignored by a member of staff called Marios did not help as they were totally inexperienced staff and could not deal with situation after demanding to see management Sarah arrived apologies were said and free bottle of wine,30mins later Sarah arrived again offering everyone full refund with choice of staying and waiting for meal or go waited another 30mins meal arrived at 5-50 meal arrived not good so much spices and flavourings could not taste food also food was cold most of us did not eat much of it then at 6-45 dessert followed by the best part of the whole meal a cup of tea and home made mince pie finally left at 7-15.Senior management very incompetent staff inexperienced.Totally ruined our xmas day.Would not recommend this place to anyone.

En un día de invierno nevado nos acercamos este magnífico edificio protegido de Grado 1 y no pude evitar ser abrumados por la grandeza de ambos el hotel y finca. Caminando a través de la puerta principal, nos recibieron con una ráfaga de aire cálido de bienvenida no siempre es el caso en los edificios de esa época. La recepcionista era agradable y nos enseñaron, por nuestro camarero, hasta una mesa hermosa ventana con vistas a los jardines. Las próximas horas pasaron a un ritmo pausado, con excelente personal atento pero discreto, ofreciendo numerosas recargas de té. La comida en sí estaba delicioso, con una selección de sándwiches de dedo recién cortadas. A seguir, victoria Esponja petit profiteroles con rellenos deliciosos, brownies de chocolate, tarta de limón que era fuerte y llovizna deliciosos scones con crema de leche y mermelada. Mientras cenamos en nuestro ocio que fueron golpeadas por la cantidad de comida y un caballero muy agradable ideal ofreció fuerte lo que se dejó llevar a casa. En general es un excelente regalo de cumpleaños por la tarde para mi esposa que estaba encantado. Tanto así que estamos planeando volver en el futuro a probar las delicias del restaurante para una comida más formal o almuerzo de domingo. Sin reservas.

Visitamos el hotel Hall Castle Bromwich para el té de la tarde y estaba absolutamente indignado por la experiencia. Para empezar con las tazas y platos sucios y rotos, a pesar de la reserva con antelación y avisar de nuestra dieta todavía dieron mal dos veces. La comida en sí fue muy decepcionante el pan estaba duro, los bollos eran duras y las tartas parecía como si hubieran comprado en la tienda de libra y cortada en rodajas, no es un pastel de crema a la vista y las bebidas estaban frías así que sin duda no merece la pena. Este es un lugar que no recomendaría a cualquiera

Slow service, poor food, not enough staff to cope with group size (50) either in the bar or the restaurant.

Edificio y jardines. Tenía el té de la tarde un sábado por la tarde. El té de la tarde era agradable, aunque un poco aventurado y el personal era atento y amable.

We stayed here in October as we attended a wedding here we had a family room £120 which I think...

Este es un lugar extraño. El edificio es histórico y muy bonito. Rodeada por una finca pero no sabes. Así qué pena parece algo en el arca! . Al entrar a la recepción por la noche, estás cegado por la luz de neón. La zona de recepción es horrible. Stark, antipática y un poco como de Fawlty Towers! Habíamos reservado la cena en el comedor formal, pero que fue puesto para una boda y nos pusieron en la habitación "jardín". Una habitación preciosa y no muy bien decorado. Frío, poco atractivo. Por no mencionar la zona de salón y bar con mesas de madera, desaliñada fregar una lista de bebidas y un pobre servicio de mala calidad y aún más pobres watiress desaliñada. Así que a la cena. Yo y mi pareja y una pareja que nos dijo que comimos allí cada mes como un regalo. . . Oh queridos.. También nos dijo el chef y el personal había cambiado muchas veces y era básicamente suerte lo que conseguimos. . . El menú en sí estaba bien. Nada espectacular, pero parecía estar bien. El servicio era pobre. Pedimos pimienta pimienta negra en un molino en el lugar. Cualquier ninguno Mesa sobre la manera tenía carne con salsas sirve en saquitos. . . Para un blanco. horrible mantel formal restaurante a la luz de las velas. Sin duda no hay romance. A la comida. Fue bastante bien y he tenido mucho, mucho peor en los lugares más caros. Comencé con la tarta de cebolla caramelizada y puerro (creo que era). Bien. 2 de ellos demasiado para un iniciado. Bastante insulsa. Sin aderezos. A principal - Pollo en jamón de Parma con un champiñón. Bien. . Más reducido y más zumo de pollo un poco duro. Espárragos parecía que estaba fuera de la lata, no, recién preparado. Parmentier de patatas patatas fritas - más me gustó. Pero estaba bien, y creo que el chef está haciendo su mejor en un lúgubre, en mal estado, que debe ser fría restaurante, con sólo un poco de cuidado y atención, hermoso, romántico y lleno de gente. Pero quizás por eso no! Lugar necesita una reforma completa y la comida debe ser mucho mejor. El personal y el servicio - prueba Holdsworth Hall en Halifax y ver si puedes conseguir la idea! No volveré a menos este lugar cambia notablemente.

Y es una oportunidad para reunirse con viejos amigos, pero si tienes prisa puede que no sea la mejor opción.

I went with my partner on Christmas Day 2015 and enjoyed every moment. The venue is amazing being a converted grade 1 property dating back to the 1500's and the food and service were equally excellent. It was not cheap, but also not overly expensive with it being Christmas Day, but you get what you pay for, and I felt that, for the occasion, it was value for money. I will happily return!

We went with friends for a Birthday meal for my wife and it was woeful. The menu is very limited and for steak eaters they only have rump steaks. For those preferring medium to well done the result resembled leather. The prices have gone up whilst the standard has plummeted. The restaurant was almost empty buy it was impossible to find a waiter. I resorted to phoning the hotel to get a drink sent through. The barman had no idea about shot sizes or pretty much anything else drinks related.The decline of what was a lovely place to visit to a bad experience has been rapid and tragic.Avoid the place at all costs.

On arrival to the car park the first thing you notice was the fast food litter all over he floor and what looked like building material including an old bed. Not the best way to welcome guests. Booked in for afternoon tea for over a month, however our tea seemed fumbled together. Tea and coffee offered but no option or choice of afternoon tea given. Poor selection of cakes all sponge cakes, nothing else. Having heard all about the amazing cakes and selection form a friend who had visited the very same place 2 weeks previously we were very disappointed by what we received.. The milk jug was filthy stained with old tea and old dried milk. A fresh one was given once we pointed this out. The room was beautiful however the atmosphere was ruined by the radio, smooth radio is not what you expect to be playing whilst having afternoon tea in beautiful settings. When we expressed our concerns we were not given an explanation and just given a card with managers name on it and told to speak with her. No apology. Over all the feeling was that the place is "playing" at being a high end hotel but lacking greatly. A real worry when a family friend is booked into get married very soon.

On a sunny afternoon my girlfriend and I decided to visit the castle for a walk around the gardens and a drink and some food. The castle itself and gardens are absolutely stunning. The staff however are a different story. After arriving and asking the receptionist if we could stop for afternoon tea, we were told "no you need to book in advance because of the scones". I personally am not a chef and if I'm honest struggle not burning a pizza so if somebody tells me scones take time and can't be preprepared then fair enough, I can accept that. What I can not accept is the dirty looks the receptionist gave my girlfriend and I. We were not told that we could go to the bar for drinks or that another menu is available, without scones. It was clear from the start that she wanted us to leave. After a girl behind the bar took pity on us and assisted us in finding a seat we got followed by members of staff to the toilets and even to the bar. A very strange experience in deed. Something I could maybe understand if my girlfriend and I were hooded youths looking like we were trying to steal something? We felt very disrespected and for any staff to be that rude is from a hospitality point of view a nightmare. Such a shame as the castle itself is gorgeous.

Went with an organised group on a history walk around Castle Bromwich Conservation Area and had warned the hotel there would be a dozen or so for lunch - we weren't disappointed. Service was a little slow, but we were made to feel very welcome. the choice of food was good, every plate was empty and our youngest teenage walker said it was the best burger he'd ever had.

Well presented, good value food in stately home style surroundings. Great service from waitress too.

I spent a fabulous afternoon enjoying a special birthday afternoon tea with family and friends .As there were twelve of us in my party I visited a number of hotels to arrange the venue but the ladies on reception at Castle Bromwich Hall were fantastic and nothing was to much trouble On my actual birthday the service and tea was fantastic and we had a fabulous afternoon . We all felt like we were having tea at Downton Abbey!!!! Thank You

Been to Castle Bromwich Hall Restaurant twice now. Once for an evening meal and again for an afternoon tea. The latter was lovely but a bit overpriced for what you get. Our three course evening meal however was a bit expensive but the food was delicious and cooked to perfection. The staff were very attentive and the waiting was minimal. The decor/ambience of the place is very good and its well worth a visit. Lovely for a special ocassion.

Third time here as a casual diner/non hotel guest. Food is creative (had parsnip apple soup), and we'll presented, cooked to a high standard but falls short of gourmet. Excellent selections from both the pub and a la carte menu ranging from salmon & cream cheese sandwich to lobster with a range of desserts including a chocolate shortbread dish. Acceptable wine selection and traditional draught beer and cider offerings. Generally a calm atmosphere with comfortable seats, tractional decor, and a "conversable" atmosphere-neither the music nor the other patrons are overly boisterous; great place to unwind at the end of the day. Will be back-excited to see summer gardens!

Lovely ambiance and a great place for an afternoon cup of tea. The place inside is magnificent and extremely well fitted out with comfortable chairs

Went with family for meal for son's birthday. Meant to be child friendly. It's not. Food took an age to appear and when it did it was not good. Service awful, food awful except for Desert. Dining room freezing cold. Film crew were making a film and twice requested we keep silent!! Paying guests need not talk. Management not interested in complaints. If you like a nice atmosphere, steer clear of here.

Had wonderful meal, cannot wait to be back in Birmingham. A really wonderful place with exceptionally good food.Treat yourself to something special.

Having eaten here a few times, depending on the day you choose it can be very hit & miss... On one visit, I had the beer battered fish & chips & you couldn't fault the quality of the fish or the cooking of it, however on a return visit a month or so later, one of our party had the fish (unfortunately I'd recommended it) & it looked as though it had just come out of a Birds Eye packet & wasn't at all what I'd previously. Very disappointing turn around from other visits

I took my sister for Cream Tea as a treat for her birthday. We were very much looking forward to it as it had been recommended. We were promptly shown a table and we did not wait very long for our platter to arrive. Sadly, the sandwiches were dry and stale and unappetizing. We were hungry, and, stupidly, did not complain. Although the cakes were no better, the scones did appear to be fresh.The waiter did not return to our table and we had to wait and try to "catch his attention" in order to request more drinks. The room itself was dark and dreary with little atmosphere. All in all a very disappointing visit. We will not be returning.

A birthday treat of a cream tea in lovely old surroundings...Not so! Unfortunately the sandwiches and cakes were dried up like they had been made much earlier and left open in a warm place! The bread on the outside was beginning to 'curl', the middle sandwich slices were a bit softer so we tried to eat them first!The cut fruit (mainly strawberries) on the cakes had dried out... so we didn't eat any fruit!The best bit was the scones and thick cream with jam, although I am suspicious they too had been left uncovered.The atmosphere was how you made it, as there was very little!The building smelt musty, but as we were just having 'tea' we could not see any further than the 'tea' room.I hope this was a 'one off' experience as I am unlikely to recommend it to anyone else..Such a shame....

Very nice classy restaurant would recommend to ANYONE! If you like good food good decor and nice people you will love this place.

We had a very nice meal, served in a beautiful historic panelled room. The restaurant is nicely laid out and tables are well presented with table cloths.Service is both friendly and professional. We had a goats cheese and beetroot starter with tomatoes, this was very nice indeed. For mains we both had a Herbed polenta dish served with an assortment of interesting vegetables and tomato sauce. This dish was also very nice and well presented.All in all, this was a very nice evening and I look forward to returning soon.

After a bad experience with the service here when considering it as a wedding venue we decided to give it a try for lunch as it is on our doorstep. Unfortunately I am unable to change my first impression of the place. It's such a shame as it is a beautiful building with so much potential.We went there for lunch on a Saturday, 2 adults and a 2 year old. The place was empty which I thought may not be a good sign. Anyway, the lunch menu looked nice, we decided what we wanted then waited at least another 10 minutes before anyone came to take our order. I explained my daughter had a dairy allergy and checked that something off the lunch menu was ok, he said it was but 5 minutes later came back with a childrens menu for me to choose from , I thought it was strange that I wasn't given this in the first place as I had told them we would all be eating.The waiter then came back again to tell my husband what he had ordered was not available so he chose something else.When the food eventually arrived, my daughters was fine, but I had ordered potato skins and they brought the wrong filling, it was very bland and dry and definitely not worth the money. I cannot recall what my husband ordered but he had the same complaint as me, bland and dry.After a disappointing meal we then waited and waited for the bill (there were still not other customers) after about 15 minutes my husband went up to the bar and paid.I'm sad to say that we will not be going back there.

I've been putting this off, I hate being negative especially to such a much needed, historic local venue. Perhaps a mid week visit to the restaurant wasn't such a good idea but an anniversary is an anniversary. Anyway I will try to be objective. Castle Bromwich Hall is a valuable asset to the area but I felt disappointed that the history of the grand old building did not play a part in the presentation. I would have liked to see some potted histories in the lounge, maybe some old photos/paintings around the place of the hall in all its splendour, some things to remind the clientele that this building commands respect and has a story to tell, that it's far above the run of the mill eatery.Eatery, back to the point: The service; I could not complain about the service, our waiter Alex was very attentive and efficient; The menu was very limited (mid-week syndrome?)The food, salmon & crayfish starter, lamb main, although well cooked, prepared and presented left me thinking of that old adage "We thank the Lord for what we had if there had of been ____ we would have been glad" But the cheeseboard was excellent both in content and value; The atmosphere/ambience was poor, the open fire may have helped had it been lit and background music courtesy of Radio Two did not set the scene; The cost was not more than I expected to pay but in the circumstances I did feel disappointed.Disappointed, I suppose that sums it up. But please don't get me wrong I shall be going back. I've read the reviews for Mothers day and they have cheered me up. Next time I will pick my time....maybe Sunday lunch or another such special occasion. It appears that CBH is a popular wedding venue and I wish it prosperity. We need places of this ilk.

Excellent venue; stunning environment and good food; being presented with a beautiful bouquet of tulips on leaving was an amazing gesture - thank you. Jamie was excellent and nothing was too much trouble but unfortunately the service and friendliness of the other waiting staff left a lot to be desired :) Appreciate they were very busy which has could be remedied by management employing more staff to cover such occasions. On the whole a very enjoyable experience - would revisit at a less busy time.

This charming old country house hotel was a real "find", in the old village of Castle Bromwich but not that far from Spitfire Island or Birmingham city centre. Rather Downton Abbey in its atmosphere, with fantastic gardens. There were six of us for lunch plus a toddler so we were given the "Boudoir, a small dining room , all to ourselves. fantastic carved roses on the ceiling and a view of the ancient church from the window. The food was excellent with special little treats and bunches of flowers for the mums in our party. The waiter was very cheery -threw in a few jokes for the occasion.Had a chance to explore this gorgeous old house while chasing my little granddaughter around. There are two large dining rooms and a couple of smaller sitting rooms.. The house is being restored, as far as I could see to its former beauty.. this is still a work in progress but the atmosphere makes up for the odd scuff on the woodwork.It would be a great place for a wedding. We thoroughly enjoyed our lunch - and the step back into the past

We would just like to say that my first experience of Castle Bromwich Hall Restaurant was fabulous! We had a wonderful 3 course Sunday lunch in one of the drawing room restaurants to celebrate Mother's Day and all enjoyed it! The building has stunning architecture and a beautiful walled garden yet the interior has a modern feel with many of the historical features. The staff were friendly (especially a young chap called Jamie) and an all round relaxing day! We will be returning soon for afternoon tea which looked amazing! Highly recommend a visit.

We went for afternoon tea using a Travelzoo voucher. The dining room was very imposing with dark wooden panels lining the walls. We started the experience with a lovely glass of sparkling wine. The tea was good and kept hot in the teapot provided. We started off with a selection of finger sandwiches with various fillings such as salmon, ham, tuna and cheese. We followed this up with scones which were still still warm and accompanied by jam and cream. Then to finish there were four dainty cakes. The only thing we would have changed is to have one more sandwich and one less cake but a lovely afternoon.

Xmas present sent as a gift from daughter and son in law in Australia. The setting is exquisite, the layout of the tea room comfortable and cosy. The area is awash with history within easy reach of the motorway system.We pre-booked our afternoon out to avoid arriving to a Full tea room.The tea,sandwiches and cakes were very enjoyable and all went well until we tried to speak to the staff unfortunately the staff we managed to catch the eye of did not speak English this caused a long delay before the Prosseco was then brought to the table, another long delay before we could catch the eye of the waiting staff to pay the token we had to pay with.How would i rate it? Food,surroundings, Good.Service , intermittent, which some would find irritating.In fact it felt as though we could have walked out without being challenged.I would go again but be prepared for a long wait.

My mom visited this restaurant on wednesday 4 Febuary at 3pm.The purpose of the visit was a birthday treat for my cousin.My mom paid £31 For afternoon tea for two & was anticipating something a bit special . Although the service good the food they was just not value for the money

The wait for food is perhaps a little lengthy by comparison to most places, but if you want quality it's worth it! The food is delicious, good portions and sensibly priced.

We all went on Santa Sunday to celebrate and expecting Santa to be there especually considering the price. The staff were fantastic and the room was private but the food was a disgrace. The vegetarian choice was a huge pasty with a spoonful of vegetables inside and three tiny cubes of soya. The meat eaters had humongous lumps of meat with little gravy but the vegetables were a disgrace...mixed up over cooked vegetables and roast potatoes that had obviously been cooked hours ago. The best part was the mince pie because it had obviously been brought in . The coffee was instant! At £30.00 a head ......A Disgrace!.....and no intention of Santa so why Santa Sunday?

Was so looking forward to my Birthday treat and my first experience of afternoon tea. What a disappointment and such a let down.The exterior of the building is so impressive but such a shame the interior does not match up. It was a very cold dreary November afternoon and was hoping for a warm, cosy ambience, however the rooms felt cold and uninviting, no ambient lighting, flowers etc - there were two Christmas trees there completely bare of any decoration and the place felt like a morgue, even the staff were completely cold and devoid of any personality.The food appeared to be shelf bought and cut up into small portions not freshly prepared and lacking in any kind of presentation. Half way through our meal we had to find a member of staff and request our pots of tea as none had arrived. We also had to request jam for the scones. At no time did anyone ask if everything was to our liking and therefore a total lack of service. The only thing that made the experience enjoyable was the company I was with. Will not be returning.

Planned to go for afternoon tea after hearing some good reviews about the place. However, we phoned up to book and were told as there were only two of us we didn't need to book and could just go. So we went along and were met by relatively unhelpful staff who said that if we hadn't booked we couldn't have afternoon tea. The place looks really nice a shame it is let down by badly trained staff giving out incorrect information.

My friend had booked an afternoon tea. Upon arrival I was immediately impressed with the look of the hotel - stunning looking building and grounds. Inside, also looked nice, despite the reception works. We went to the temporary reception, and told the staff we were there for afternoon tea, and were shown to the dining room (again a beautiful room). The waitress asked if we wanted tea or coffee and went off to get them. A short while later our tea arrived, initially we were quite impressed with how it was presented, however, we discovered there were only three vegetarian sandwiches out of 10 presented. (I am vegetarian, and unfortunately we were not asked by staff if there were any dietary requirements prior to the tea coming out). I asked for a couple of extra vegetarian sandwiches and a nice selection arrived a few minutes later. In order to get a top up of tea/coffee - I had to go into the bar area and ask!Once we had finished, we asked for the bill & found an extra £4.00 charge for 'open food' was added, when I queried this I was told it was because we had asked for more sandwiches, despite explaining that the reason I'd asked for more sandwiches was because there was only three out of 10 that I could eat, (which wasn't really acceptable), the receptionist just said oh right ok, I'll let the chef know and went back to her computer!We took this further and complained as we felt the service we received on the whole was very disappointing, and staff communication could have been a lot better!! We had a refund of the £4.00, however, both felt like the afternoon had been spoiled a little, which is a shame as the afternoon tea was nice otherwise.

Very friendly staff, delicious food, original wood and stone carved fireplace and some original furniture.

Went for afternoon tea today with family members and was not disappointed. Staff were extremely attentive. They repeatedly asked if we wanted more tea or coffee and simply could not do enough. You really could not have asked anymore from them. The three adults also had prosecco and as my 11 year old niece was with us the member of staff serving us, without asking, made her a special fruit cocktail making her feel extremely special. Sandwiches were fresh and the cakes absolutely divine. Exceptionally good value at under £20 each. A lovely way to spend a Saturday afternoon in lovely surroundings. Will definitely be going again especially as it is right on our doorstep.

Had high hopes as I had been here before earlier in the year for afternoon tea with my husband and we really enjoyed the food, so this time I convinced 3 of my friends to come and was left red faced. The sandwiches were unexciting and the cakes were cut into halves and quarters and seemed to be courtesy of Mr Kipling, this was a huge disappointment. The scones however were lovely and we were offered tea and coffee refills regularly.

Brought as a treat for my mums bday, wish I'd have spent an extra £5 and taken a trip into bham city centre to Hotel La Tour where I would have guaranteed great service & good food. Walked into the hall to be advised by the receptionist to take a seat "anywhere ya like, someone will sort you out" so we sat in the dining room. Several mins later an older gentleman shouted to us across the room "have u just walked in off the street & sat yrselves down?" as you can imagine this was highly embarrassing! When our tea was eventually brought out the sandwiches were poor, it was literally two slices of bread cut into thin fingers btwn two of us. We were not advised what the sandwiches were so we guessed our way through. The cakes where 'plonked' down on the table in front of us, some where stale & had clotted cream smeared over in an attempt to moisten. At no point during our visit where we asked if everything was satisfactory or if we required anything else, in fact the bill was brought to our table before we had even finished?! We certainly would not be returning here in any capacity. Disappointing waste of money.

A group of about 25 of us had lunch here. As is often the case with a large group, you have to choose your food days in advance; understandable, but how do you know what you will feel like on the day?Food quality and quantity was good, and everyone's main courses were served at pretty much the same time; the vegetables took a while to appear, allowing the main course to go cold. Otherwise the service was good.Drinks prices were very high, as was the cost of the meal.Also don't rely on a satnav to find the hotel. The postcode took us all over the place!

the service was excellent had a green salad no oils not on the menu but no trouble to the waiting staff or the kitchen the rib eye perfect set in a nice warm atmosphere would eat here again

Really torn in terms of an overall rating because the evening was mixed.Greeting with champagne and canapes was excellent, Dinner was good, service generally was OK.Two things let the establishment down:Presented with a drinks bill towards the end of the meal despite having prepaid. Even when this was verified no apology for their error was forthcoming.Secondly the Disco totally got it wrong in terms of choice of music. Most of the guests were 50+ but the music played was more suitable for an 18-30 audience, and seemed to be played to please the staff and their friends who began to assemble from 11pm onwards

We live close to the Hall and have having been a handful of times seen an improvement so it was disappointing to see a return to the ways of old. These are the experiences we encountered after booking for their Christmas dinner in what should be fine dining situation:Bread rolls already on side plates before customers arrival - how long for we don't know. Surely these should be offered once you are seated?Paper napkinsThe waiter appeared to be in a rush for us to choose the wine, one of us hadn't even had chance to look at the wine list.One starter chosen by us did not state on the menu that the prawns and smoked salmon included a marie rose style sauce. Surely this is a main ingredient. Due to allergies this had to be returned. The waiter suggested a 'terrine' as an alternative, I suggested he brought a menu rather than suggesting one dish. Strangely enough, the menu offered was not the Christmas one.I stuck with the prawn and smoked salmon that also included a few small scraps of lettuce that were passed off as some kind of garnish - the brown, floppy piece unfortunately stood out. On mentioning this to the waiter his response was that he only served up the meals - ooh, what about passing this on to the kitchen?? To be fair he offered to return it but for the sake of one sad looking, small piece of lettuce it wasn't worth it.Having reached the end of the starters, my partner had just placed his knife and fork on his plate and was still chewing when a waitress came rushing over asking if we had finished. I couldn't help but say 'only just'. The main course was winging its way to us in a matter of about 2 minutes.We had opted for turkey and this was tepid, gravy a little sparse and floury roast potatoes that could have been vastly improved. We had forgotten to ask for only one portion of vegetables between us as we're not big eaters. We needn't have worried but as it turned out we left most of them. A little garnish perhaps might have prettied them up but the major issue was the hard cauliflour and broccoli. We're all for al dente but you really did need a steak knife as ordinary knives just weren't up to the task. On clearing the plates from our table one of the 2 waitresses asked if everything had been alright - I responded regarding the hard veggies and was completely blanked by both and just left to feel like a complete moaner. It's a pity that no one asked us once apart from this time if everything was alright with our food.We decided not to risk a dessert.It takes an almighty poor meal for us to complain, we've had far superior pub meals and it's not like the restaurant was full. To think we wasted hard earned cash on this meal, one that we were looking forward to.The food was mediocre, staff poorly trained and everything rushed. It will be a very long time before we return....if at all.

We had our anniversary meal here in August 2013 and I can't believe we've left it this long to review. It was a Sunday evening, and we were looked after from the moment we came through the door.While sipping on our wine we watched the sun set though the window towards the gardens. The setting in this room, with so much history, and the meal was heaven. Superb:-)

Liked the surroundings of the restaurant and the lounge bar.Not a great deal of choice - and very expensive for burger and chips.

We paid £22.95 per head for Sunday lunch as a special treat but were disappointed with the quality and quantity of the food. The room was chilly which made the food go cold quickly, we were in a large group but only received one bowl of veg which was barely enough to go round our group, a small amount of gravy was poured onto the meat and only 2 small roast potatoes were on the meal, no boiled etc were offered. On the whole it was poor quality and size for the price we paid. On a positive note the building and grounds itself is worth a visit and the staff are pleasant.

A private dining room was booked for a special family meal. The buildings and surroundings look spectacular, the welcome was warm and pleasant, and the reception lounge and bar are well presented and comfortable to meet n greet. Meal was lovely n staff were very pleasant. Only criticism (and it is a small one) would be that certain items had to be requested, when top quality service would have seen them asking.

Over priced. The Breakfast consisted of a continental mix or English fried option. They can poach a decent egg but the fry up was a version on expensive greasy spoon and not with the menu price.

Visited the restaurant for Sunday lunch in March one week after Mothering Sunday. It had been highly recommended by a relative who had been there the previous week. Being a vegetarian I had discussed the menu prior to booking and made a number of easy suggestions one of which was agreed by the Chef, crepes with mushrooms. The venue is lovely and the staff friendly and accommodating, but fine dining it isn't. The whole experience was spoilt by the food, not only for me, but my friend who can eat anything. It lacked presentation, quality of food and a skilled chef with some imagination.My starter had green salad leaves circling my plate. Not very attractive or inviting. My main dish consisted of three rolled thick pancakes smothered in cheese. The chef obviously didn't have a clue. My friend's meal was not much better. She couldn't eat her favourite dessert of creme brûlée which she believed had been brought in, not freshly made by the chef/cook! The shortbread biscuits which accompanied the dish were the type you buy in a tin from the supermarket...My advice to the management is the building/grounds/location has so much potential, but If you want to compete with your contemporaries, I suggest you check out The School House at Weeford for some inspiration, and employ another Chef.

I used the Restaurant during my visit and the food was excellent.Be prepared to wait as the food is cooked to order.Well worth the wait.

Went here for the first time recently. Splendid building and very tastefully furnished. Drinks at the bar first - a little perturbing that the waiter did not speak English..... and even more so that the GM had to hunt for a bottle of the Sauvignon Blanc that was clearly labelled on the wine list as one they served by the glass. Apparently we had the last bottle...but saying that, lovely place and good service generally. We both had chicken Caesar salad. The chicken was perfectly cooked, fresh, succulent and plenty of it. The salad crisp and fresh too but they did forget to add the side order.... A nice place to go for a formal dinner or lunch but a little staid if you are looking for a party atmosphere. Lacking something...maybe that will come as the place matures. Nice seating area outside. Can't quite get to griips with the locaton - just seems it is in the wrong place. Would we go back...yes can't really fault it but wouldnt put it top of our list.

Visited on Mother's Day for a family meal and had an excellent lunch. The food was of the highest quality and the service was very friendly and efficient. From the set menu we choose a selection of the starters (tempura of prawns, duck terrine and soup), mains (roast beef, roast pork and monkfish) and desserts (almond and pear tart, chocolate mousse cake, crème brulée and cheese and biscuits) and all the food was well presented and extremely tasty. I would definitely recommend this restaurant.

I was very much looking forward to taking my mother and wife to this hotel for a "Mothers Day" luncheon.Upon arrival at the hotel we were asked our name and instructed to sit and wait in the lounge and that someone would be with us shortly to take an order, the surroundings and oppulance of this grand hotel were ruined by children running amock and parents paying no particular concern that afore mentioned children were shouting and dancing and basically being a nuisance.20 minutes after arrival my wife decided that it may actually be easier for me to go and make my own order for drinks at the bar, i ordered our drinks and the bar lady kindly said she would bring them to the table for us, when i enquired about the wait for our food order to be taken i was abruptly told by an asian lady that she was indeed the restaurant manager and that she would come and take my order asap.30 minutes later we still had not been offered menu's or any enquiries as to what we would require.Other guests that seemed to have tables booked after our alloted time seemed to be ushered through to the dining room rather quickly and with little grace, I feel like this was a very rushed and diorganised day and one that i was hoping to be a special treat for my wife and mother was sadly ruined by the lack of manners and general courtesy of so called management.I spoke to the receptionist John and enquired about the waiting times and lack of communication, only to be told that "as you can see, we are very busy today and will get to you when we can" this i feel is an unsatisfactory response and a little more attention to customer care is needed.i once again went to the bar to order drinks and patiently waited another half an hour to be asked if we would like to see menu's, i had actually helped myself to menu's that had been left on another table.By the time we had finished our second drinks my mother was anxious about the time and the fact that we had quite a drive back home, we decided to abandon the meal and visited a country pub on the way back to Gloucester.What i hoped would be a nice suprise and chance for quality time with loved ones in a beautiful setting sadly did not materialise. We informed the so called restaurant manager that we would be leaving and her response was "oh ok, thankyou for coming i hope you enjoyed your meal" !I shall not be returning to this hotel again

Absolutely beautiful food and service. We were delighted with the entire meal, impeccable seervice and also we were given a tour of the the premises. We are visiting aGAIN ON 15TH fEB we cannot wait!!!!!!!!!!!!!!!!!!

excellent little restaurant hidden away in very good grounds, spent a long time being developed, but well worth it. had the standard or traditional Christmas lunch and all was excellent, cooked well and served very well, good atmosphere, surroundings great.Afternoon tea for future seems very tempting.Go back? with much pleasure.

Had attended the venue befode fod my sisfers wedding so was looking forward to returning from Yorkshire for a boxing day meal with my family and I wasnt disappointed. The food was delicious and a real treat to find five star food withouf the five star price. We did however get 5 star service from time of entering the hotel to leaving from thd wine waiter the bar staff and attentive and knowlegeable waitresses. A change fo see a good but reasonably priced wine list to complement the more than reasonably priced boxing day lunch. All our party of 7 had perfecfly cooked food of good portion size presented and excellently served. The icing on the cake for me ..... the private dining experience. Having worked in a restaurant all December on my one day off I wasn't relishing seeing another restaurant but the private dining just off the main dining room afforded us a private luxurious family meal with five star service in a beautiful setting. HIGHLY RECOMMENDED.The icing on the cake for me was the private dining

The training of the staff has room for improvement if they wish to reach a 5 star rating. Placing bread rolls out long before any guests arrive, different sized wine glasses on the same table, different wine arriving from what was ordered without explanation etc. On saying that, the food could not be faulted and four of us had a fantastic 3 course Xmas meal. Most of the staff were friendly and service was excellent. We will definitely return in the New Year to try the change of menu.

Fantastic food and service could not fault the evening meal or breakfast the staff are very attentive

service was brilliant, staff attentive,Food was outstanding in Quality. and presentation. I could find no fault

it has a lovely panelled dining room.The menu while short well is priced.The wine list reasonable and the excellent servicemade it a very pleasant night.

After reading mixed reviews, I wasn't sure what to expect from this recently opened restaurant. But being a local, I have always wanted to see inside, and finally got the chance after the new owners converted this beautiful building from private offices. On arrival, a few members of our group were missing, so we were offered a choice of taking a seat in the sitting room or being seated at our table. We decided to have a drink in the hotel lounge, and meanwhile were given menus to peruse.The restaurant is relatively small but was full when we were seated (mainly with hotel residents). The service was excellent. The food was a mixed bag - some of our group thought it was excellent while others thought it was average for the price. The menu is small, with about a dozen mains priced around £15, but with enough choice for everyone. Dinner for 6 with 2 bottles of wine was around £85. I'd recommend this place for special occassions - we'll definitely be going back again, maybe for lunch to see what the outdoor space has to offer.

On arrival the car park was empty as was the hotel. We asked if we were in the right place and were assured that indeed we were and that the three of us were the only guests for Sunday Lunch!The building has been largely tastefully restored (we won't mention the pictures in the dining room) and overall the appearance was one of refined elegance. Not so the meal. The wine was served in horrible thick rimmed glasses (the sort from the "Basics" range at any supermarket and generally finding service in student flats). The menu was exactly the same as the sample menu I had requested several months earlier. The starters were ok, but nothing startling. The mains were uninspiring and the desserts (with the exception of the creme brulee) inedible. The presentation of the food was appalling - a touch of the school canteen about it. The meal cost around £80 for 3 which included 3 glasses of wine. The weekend before I had a meal at my partners' local pub in York - a fraction of the cost, beautifully presented and delicious food. I know which one we we will be returning to.It is such a shame as I was looking forward to the visit. I recall playing in the derelict grounds as a child and even got permission to tour the house (45 years ago, Health & Safety didn't appear to concern itself with two youngsters wandering at liberty around a house with gaping holes in the floors). The house is truly a magnificient building and deserves better than this. I imagine most of their trade comes via mid-week airport/NEC guests, but If Castle Bromwich Hall don't up their game in terms of food quality, I really can't imagine it will still be open by Christmas. A sad reality.

If you are looking for an excellent meal in a lovely, restored building, this is the place. Great service.

Lovely food at very reasonable prices. The staff are friendly and helpful. I will return again and again.

Choice was not overwhelming but the food was absolutely to die for! Drinks are expensive (£4.50 for a pint and £5.50 for large wine) but worth the price.

I and my partner book a Valentine's meal in this restaurant. The building inside and out was wonderful and we were looking forward to a lovely meal. On arrival we sat in the comfortable lounge and were asked if we required drinks and were offered a menu. There was plenty of choice on the menu. We went to our table in the restaurant and all the tables were decorated in a Valentine's theme and again things looked fine.. Our starters arrived promptly and no problems with food quality. We both ordered rump steak for our main course and both sent this back as it was difficult to cut and chew. The steak was also dry. We were asked if we wanted a steak knife but refused as we said we were experiencing difficulty chewing it. We then ordered an alternative main course from the menu. This was a loin of pork. This arrived but then we sat waiting for our vegetables which were supposed to be brought to the table separately. We waited and waited, then eventually asked one of the staff about them. They went away, we thought to bring our vegetables but then they arrived with food for another table. Our vegetables never arrived so we asked another member of staff if we could have our vegetables. To give them credit they brought them to the table immediately and gave us a complimentary drink. Again the pork like the steak was dry and difficult to cut as we didn't have a steak knife but we both eat our meals. Also by this time due to time spent waiting it wasn't as hot as I'd have liked. After we'd finished our main course we expected staff to ask if we wanted our deserts but we had to ask them to bring them to the table instead. The same goes for our coffee and mints which we had to ask for. Coffee was supposed to be served with mints but instead we were presented with a small roll of Love Hearts which may OK for children but I was expecting a chocolate mint. I then asked for the bill and found that the drinks I'd paid for earlier were included in the bill. I explained I'd paid for these already and good enough these were taken off the bill. Finally I went to the Gent's washroom and although I did't require any, found there was no toilet tissue. The hotel inside and out looks fine and but I was disappointed with my experience there.

It was lovely. Beautiful surroundings, good food and very helpful staff. We will definitely be going back! It is so nice to see a local building brought back to life!

Visited today with a large group of my family to celebrate a 21st birthday. Fantastic historical building with some very interesting stories and history involving Lady Jane Grey and various members of the monarchy and government. Recently renovated but not over/under done. Very true to its original style but cosy and yet still contemporary.Hall and reception rooms feel grand and luxurious with a beautiful formal dining room.The food could not be faulted.We all had various selections from a 4 course menu and all loved it. I had red pepper and tomato soup to start, which is easily the best soup I have ever had. Followed by a traditional roast beed beef main with vegetables, potatoes, and yorkshire pudding. The meat was thick, tender and melted in the mouth. The dessert of apricot bread and butter pudding was to die for. For around £20 a head it was an absolute steal, and I push you to experience it before this little gem becomes fully booked for months in advance and prices double!

We didn't stay at the hotel, just used the Resturant and it was one of the worst meals I've eaten The soup starter was very bland and watery, the pork was dry and tough the only good part of the meal was the dessert.At no part during the meal did anyone ask if the food was ok.After we complained about the standard of food we discovered that the pork had been cooked after the breakfast service a few hours before.As I write this I'm feeling rather queasy, I hope I don't have food poisoning, wish me luck.