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4.2

Based on 1.040 opinions finded in 1 websites

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Nº 219 in 599 in Solihull

Score
OpinionsNoteGoogle1.0404.2

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EDIT PRICE HIKED BY 80% NOW £20 A PORTION, FOR A FEW CAKES AND SANDWICHES IS HARSH. I brought my Mother here for an afternoon tea. It was a gift for her recent 80th brthday. I must say this is a beautiful setting, with fine elegant rooms. Very evocative, and you couldn't help but imagine times gone past, when the previous owners, maybe the Bradfords used to walk these rooms. Being Christmas, there were a lot of festive decorations, and was very beautifully presented too. As for the tea itself, sandwiches and cakes were presented as a large silver wheel platter. Not too much, just enough, served with a choice of tea or coffee (as much as you wanted). The staff were very friendly and attentive. It is not a hard decision to come back here.

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Steve . 2024-10-23

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Went to my nephew's wedding. Fantastic Venue

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RIZWAN CHOPDAT . 2024-08-28

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Beautiful grounds, tired rooms. Lots of refurbishment going on so it should improve

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James Cox . 2024-06-27

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Had to Drop off a cake for a wedding the weekend. When approaching the reception, we were greeted by a rude old-ish male receptionist. Asking for directions to the room we needed to go to, we were told that he will take the cake in himself. When ever have you heard of a receptionist to go and set up a wedding cake. We replied politely that we were paid to set up and its down to the baker to do this. The old-ish male replied with 'please yourself, do what you like'. So rude!!. we even asked to put the air con on in the room as so hot for the cake, but he refused bluntly and said was to expensive to put it on. we advised due to heat the cake may melt, but he replied with not his PROBLEM. The price they charge for weddings this shouldn't be an issue. After speaking to someone in the carpark who was about to go in and view a room for a venue he was telling me the staff were rude and after i told him about the rude receptionist (one in particular) he changed his mind about viewing.

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Tracy Lissemore . 2024-06-24

MORE AT Google

First time visit to this lovely venue. Appreciated the attentiveness of staff and development day with colleagues was insightful.

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ANDREA WELTER . 2024-06-18

MORE AT Google

Afternoon tea was lovely. We enjoyed the traditional setting, lovely crisp white tablecloths and service with a smile

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Anita Russell . 2024-06-15

MORE AT Google

Lovely setting for this charming hotel with “old-fashioned” comfort. Soft mattresses, mold on the joints in the bathroom. The insulation between floors is poor, I was woken up at 6:30 a.m. by the creaking noises caused by the footsteps of the occupant above. Breakfast is provided but the “English breakfast” is not of quality: canned mushrooms and scrambled eggs made a strange face.

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Kevin Mht . 2024-06-14

MORE AT Google

Lovely breakfast. Fruit, yoghurt, cereal, juice, pastries. And cooked options.

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Andrew Gee . 2024-04-27

MORE AT Google

This venue is exceptional. The Grade 1 listed building and the grounds/gardens are amazing. I had my sons wedding on 21.04.24 at the Lost Marquee at Castle Bromwich Hall Hotel. From start to finish both Aftab and Adil (from elegantmoments) were a pleasure to work with. On the day both Aftab, Adil and the young lady were all professional, polite, and nothing was too much to ask. They made the whole process seamless and smooth for us on the day taking away my stress. Aftab treated my family as if he was a relative. From the venue to the decor everything was outstanding and perfect, I couldn’t have asked for a better place to host my this special occasion. Really amazing venue for weddings, lots of great facilities, open spaces for children to run around, prayer room .So many compliments were recieved from family and guests about every aspect of the wedding, the venue and the finer details. Thank you to Aftab, Aadil and all the staff for everything from me and the family and we look forward to using your services again. Wish you all the success with your business. I reccomend 'THE LOST MARQUEE' at Castle Bromwich hotel for any one who wants a stress free event.

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Javid Khan . 2024-04-27

MORE AT Google

Good place for a venue good decor and friendly staff

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HUSSAIN . 2024-04-26

MORE AT Google

I have just returned from my second stay and CBHH. I just wanted to write again to make a special mention about Peter, who remembered me from my last stay a couple of months ago. Without me asking Peter set a beautifully laid table in the bar area for me for breakfast, which I had asked for last time so I could bring my dogs with me ( they are not allowed in the dining area ). Peters hospitality on my initial stay encouraged me to come back to this hotel. This kind of service is quite rare these days, unless you are spending a great deal of money. An absolute credit to the hotel. Many thanks.

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Joanne Adams . 2024-04-22

MORE AT Google

Loved this hotel. Our room was spotlessly clean. Just be mindful it's a listed building and you can tell they've tried so hard to keep original features. Our room was a bit cold but we didn't mind because having the original windows was so worth it. Breakfast was lovely. Cooked to order and help yourself to cereals, pastries, yogurts etc. Would definitely return. Would be a stunning wedding location.

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Sissy . 2024-04-20

MORE AT Google

Attended a wedding here, was very impressed with everything really.

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Mark . 2024-04-14

MORE AT Google

Great all round hotel. Friendly staff and an amazing Burger!!

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Tony Jurd . 2024-04-13

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An ok hotel, certainly not 4 star for me. Whilst the staff were all lovely, the shower cubicle in my room had quite a lot of black mould in the corners and in the grout (honestly, just spray some bleach on them once a week) and the full English breakfast was a bit on the dry, tasteless side. The mattress was stupidly soft to the point of being useless. I’m pretty sure it sagged enough for me to be sleeping on the springs. Being nearish the airport meant a few guests were coming and going in the early hours so being woken at 3/4am isn’t the best after a long day at work. That being said, the room did have good facilities such as an iron, kettle with selection of teas and coffees and a Samsung Smart TV.

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Sergio Mallardo . 2024-04-12

MORE AT Google

Beautiful stunning venue with amazing grounds. Easy to get to and plenty of parking. Very friendly staff who were very helpful on arrival giving us clear directions to the room we needed. Throughout the evening the bar staff were great very friendly with the kids and very helpful. Toilets had a lovely selection of essentials you could use which was a great touch like deodorant etc.

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Ej Kirkland . 2024-04-10

MORE AT Google

Superb location. Beautifully decorated dining area and extremely pleasant staff. Most importantly food was amazingly good.

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Ken Vokes . 2024-04-05

MORE AT Google

First time here and originally put in a room next to wedding disco. Quick chat to staff and was very happily moved to new room and they could not be more accommodating. In fact from Dan on the bar, to the front desk staff and the lovely gentleman on breakfast, all members of the team were helpful, very friendly and just made the stay fantastic. The rooms were very clear and well looked after and above all, comfortable. Just a lovely hotel overall and would definitely come back here again. Thank you for making our stay so relaxing.

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Andy Clark . 2024-03-30

MORE AT Google

What a lovely hotel. Very posh and a great price.

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Sharon Caraher . 2024-03-29

MORE AT Google

Amazing place. Looked very impressive and good service.

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John Findlay . 2024-03-22

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When staying at this hotel they take a holding deposit, for the total cost then charge the same again to your card for the stay. We are now waiting for a refund which can take up to five days. They also overcharged and took this from our card. We are now waiting for a refund of £330.

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John Bigsby . 2024-03-14

MORE AT Google

Went for afternoon tea and it was so yummy.

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Sue Machin . 2024-03-09

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We love it here! The afternoon tea experience is very nice and the atmosphere is amazing, also the surroundings and the garden is wonderful in the spring and summer.

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Signija Stabulniece . 2024-03-08

MORE AT Google

We were there for a wedding reception. Food was nice. Marquee was lovely. Lots of parking.

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Kat P . 2024-03-03

MORE AT Google

We stayed her with our dog for Crufts 2023 at the NEC. We had a lovely stay; the location is beautiful with a nice park next to it to go for a walk, the room was comfortable and clean even though it's an old building with single glass windows (one of them even having a crack in it, I hope they fixed it but it didn't stop the heater from keeping it warm enough), the people working there were all very nice and friendly, the breakfast was fantastic (so many options including warm dishes!) and the dinnertime dishes where very good too. If we would ever visit Birmingham for a 2nd time, we would love to stay here again.

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DessTesss . 2024-02-28

MORE AT Google

This is a castle built long ago. Remind yourself of that when staying. Everything was comfortable and easy for me to adapt my expectations. I enjoyed my Black and Blue Burger and on another night my Fish and Chips were more than enough. My favorite part of the hotel was the breakfast. There is a continental breakfast which is good, but a menu to add a hot breakfast to that makes a great start to the day. I thought the Eggs Benedict would be my favorite until I had the Avacado Smash and Tomatoes…fresh flavor, you can see it in one of the photos with a poached egg and a side of bacon. If you have the opportunity to get to know PETER, he was there every morning of my stay and was very kind and encouraging to get to see the hotel and the grounds. A kind man worth meeting!!! Thankful that this was recommended to me as the place to stay. I am recommending this to you also, just remember… it is NOT new… you are staying in history.

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Michael Ouzts . 2024-02-25

MORE AT Google

Went today as a Birthday treat for my friend and I We had the afternoon tea My friend required a special diet and the staff were superb in accomadating this

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Avfc army UTV . 2024-02-24

MORE AT Google

The hotel lacks a clear identity, leading to inconsistencies in service and pricing. I was charged more than advertised on the menu for a drink (£7 for a pint of Stella? £3.80 for tap lemonade?) with no offer of refund, and the bar menu was very limited. The portions were huge- but it was soggy, undercooked fish with the fish and limp chips, with a layer of slime under the batter. I suggest cooking the food more. Breakfast involved cheap supermarket bread stored on the floor, as in the photo. The full English was questionable quality, and the coffee from a pot - so no latte or cappuccino is possible! While the gardens and rooms are pleasant, the overall experience does not justify premium dining prices. Disappointing.

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Paul Crompton . 2024-02-18

MORE AT Google

Great beautiful location. They need to hide the carpark, behind more vegetation. Good friendly people and service.

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Inaara Chowdhury . 2024-02-14

MORE AT Google

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