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3.4

Based on 82 opinions finded in 2 websites

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Nº 182 in 263 in Crawley

Nº 38 of 48 British in Crawley

CUSTOMERS TALK ABOUT DISHES WITH..steakmeatcookedpay

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Great overnight stop restaurant. Like all London area restaurants a bit pricey. Hey ho

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Para269 . 2019-08-17

MORE AT OpenTable

Very decent restaurant at an airport hotel. Not expensive as I would imagine. Food was ok.

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AdrianF . 2019-07-06

MORE AT OpenTable

This restaurant should really be called "The Cash Cow at the Airport". Given a fairly constant throughput of captive diners (you're unlikely to go anywhere else to eat if you've decided to stay), the management obviously feels safe in jacking prices through the roof (£4.50 for bread and butter, even if it's chilli butter, is absurd; and £19.50 for a pretty indifferent bacon cheeseburger is off the charts) and not bothering to update the decor, which feels 70s but is probably mid-90s. The OpenTable booking did not actually make it through to the restaurant, but luckily they could accommodate us. Service was pleasant and helpful, to be fair, although only one individual appeared to be allowed to seat people and take payment, which meant long-ish waits to do troublesome things like pay.

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JamesT . 2019-06-28

MORE AT OpenTable

Ridiculously overpriced and food was inedible! Very disappointing experience and would never return. Waste of money and for that price would have expected an awful lot more. Our party left very angry at having to pay so much for something many couldn't even eat!

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Shanna . 2019-06-02

MORE AT OpenTable

We had a very relaxing dinner the night before our flight. Raqu, our Waiter, was thoughtful, attentive and friendly. The food was excellent, and we enjoyed the starter and mains. No room for dessert.

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AnnH . 2019-03-27

MORE AT OpenTable

Service was very good , starters and my salmon I had for my main course was very nice but unfortunately my husband ordered the gammon steak which was more or less inedible mostly fat and so tough he couldn’t cut it with an ordinary knife and struggled with a steak knife! We should have sent it back straight away but he decided to persevere. We were offered a free desert as compensation but still disappointing.

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devonfoodies . 2019-03-17

MORE AT OpenTable

A good all round meal at a reasonable price for an airport hotel. Good online site for booking.

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StephenP . 2018-12-27

MORE AT OpenTable

Food was delicious and reasonably priced would definitely recommend the burger

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MariaE . 2018-05-06

MORE AT OpenTable

Food barely average, prices well above average, airport trade gives a captive audience, unfortunately

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garyr . 2017-09-05

MORE AT OpenTable

Isn't it called "Cow at the Airport" now?? Anyway - we had an excellent meal - our server Rika from Hungary - was very professional - courteous - full of enthusiasm and an absolute pleasure to talk to as well! The meal was of very good quality - presented beautifully and I can only advise everybody to take the opportunity to enjoy a meal at this restaurant - superb experience!

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Gudrun R . 2017-08-28

MORE AT TripAdvisor

Why do you add service charge to the bill without asking?!! Its already too expensive.

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Ptram . 2017-08-25

MORE AT OpenTable

Visitamos bastante tarde y nos sentamos rápidamente con amueblado de menú. Pedimos nuestra comida y no tardan mucho en llegar, 2 tartas ternera a la Bourguignon y una comida, todos nos terminamos y luego un postre. El personal era amable y eficiente, pero debido al tiempo además de alrededor de nosotros. La comida estaba bien, pero para lo que era un poco caro, pero teniendo en cuenta la hora (sobre las 9:45 p. m. ) era una opción más que salir del hotel.

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Spencer V . 2017-06-15

MORE AT TripAdvisor

Grim...awful service, awful over priced food won't be going back

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OpenTable Diner . 2017-05-28

MORE AT OpenTable

Comida horrible y cara junto con un servicio lento hizo una cena muy decepcionante. Sentimos mucho por los camareros que eran educados y no lo mejor posible, pero obviamente estaban cortos de personal. Se piensa dos veces acerca de comer aquí, lo cual es una lástima ya que podría haber sido un gran comienzo para mis vacaciones.

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Eroomis . 2017-05-28

MORE AT TripAdvisor

Disfrutamos de muy buen servicio en este restaurante personal particularmente amable y servicial. La comida era muy buena, fresca y sabrosa. Una crítica fue la elección del vino que me pareció que era pobre y muy caro.

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louxloux . 2017-05-25

MORE AT TripAdvisor

per essere un ristorante di un albergo in aeroporto giudizio positivo. personale gentile, a fronte di un ritardo nel servizio mi è stato offerto un dessert. prezzi in linea con londra.

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dsjewels . 2017-05-06

MORE AT TripAdvisor

Me alojo en el patio un montón y hemos comido aquí en un par de ocasiones. El personal es excelente, pero creo que odio de un restaurant es la falta de coherencia. Algunas veces es buena, a veces mal. Mi última visita fue mal. Siempre tenemos el cohete azul y pera ensalada de queso. pero cada vez es distinto tamaño o falta un ingrediente y en 7 libras no es barato. Tenía la medalla de oro" anunciado mejor hamburguesa en el REINO UNIDO "NO LO ES. Estaba completamente seca, le faltaba sabor y no vale la pena los 16 euros. La próxima vez que comerte al otro lado de la calle a Mcdonald's. Es mejor y mucho más barato.

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joe292 . 2017-04-11

MORE AT TripAdvisor

We always stay at the Courtyard Marriott when flying out from London - and - this time - we really enjoyed the evening meal - again! Service excellent - quality of the food superb - to be recommended!!

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Gudrun R . 2017-03-18

MORE AT TripAdvisor

Nos hemos comido un par de veces. Esta vez fue a nuestro regreso después de un largo vuelo de 12 horas al día. El personal era muy amable y era fácil de modificar nuestras opciones de menú. La comida era super como fue el vino. Prueba el especiales - siempre hacer. Tiempo de servicio es bastante rápido y lo sirven hasta tarde.

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Johndieter . 2017-03-08

MORE AT TripAdvisor

Not crowded, maybe because it was February, nice selection of food at reasonable, airport hotel, prices drink and service.

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SLELWool . 2017-02-10

MORE AT TripAdvisor

Un gran servicio en el bar de Octavia, que trabaja muy duro. Él borra completamente y recuperar las mesas una bolsa con seguridad, y honestamente. La comida es estándar para un hotel de aeropuerto, nada para tirar cohetes, pero tampoco para quejarse. Alojarme en el Marriott estás un poco de un mercado cautivo, pero no nos molesto, y, en general, comer aquí.

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malcsaville . 2017-02-08

MORE AT TripAdvisor

Although there was no gas on the night we arrived and a few options on the menu were not available, what they did provide was great

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Steve F . 2016-12-07

MORE AT TripAdvisor

Went for dinner as I was staying the night at the Marriott. Ordered fish & chips an a glass of wine which costs £26! Very expensive an definitely not worth the money. The atmosphere was peaceful an nice an staff were generally friendly

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Kam K . 2016-11-14

MORE AT TripAdvisor

With friends stopping over before a flight in the morning. It was a good place to catch up and chat, but the food was a little disappointing. Several of the things we ordered weren't available. Our alternative choices were fine, but we had expected better for the price.

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glasshalffull2016 . 2016-11-09

MORE AT TripAdvisor

This is just manufacture for people passing by. Poor and overpriced food with slow service. We couldn't wait 1 hour to get table when we arrived to hotel so decide to have dinner in bar area. My husband went for chicken and egg mayo sandwich which was disgusting and couldn't eat it at all. We were waiting 45 minutes for my burger which was bland with soggy bap and very dry French fries. Overall not good at all. They know that people have not another choice just to eat there and can sell anything! Guys you really need improvement !

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Jana S . 2016-10-17

MORE AT TripAdvisor

Ristorante del Courtyard Marriott Hotel, con cibi di buona fattura ed ottima qualità, con buon servizio e personale attento. Ottima carne! Da consigliare vivamente.

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VRoberti . 2016-10-11

MORE AT TripAdvisor

We had fish & chips and with a drink this was nearly £40 (2 of us) the food was good but feel overpriced.

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544jules . 2016-10-08

MORE AT TripAdvisor

We'd read the reviews saying that this was an expensive place to eat. We thought about going elsewhere, but to be honest felt that by the time we'd found another place to eat & made our way there, it would just be a ball ache & convenience seemed so much more attractive! We booked a table as recommended by the reception staff for around 6.30pm - and it did indeed start filling up quickly. The food was very nice - a good selection. Service was good ... however .... the service charge (tip) was included in the bill. This irks me as I like to choose who I tip & how much!

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MarthaMoonchild . 2016-09-07

MORE AT TripAdvisor

My husband and I have just returned from a very good meal in the restaurant. I read the reviews prior to going down to eat and I was feeling a bit nervous as most of the reviews were very negative. However, both the food and service was very good. The atmosphere in the restaurant was very good .... An excellent start to our holiday!

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Annieblack . 2016-09-03

MORE AT TripAdvisor

We stayed here as a stopover on holiday, prepaid for a meal and wine, then they tried to charge us service charge on the individual items of the meal, what a rip off.The food was average, nothing exciting, service ok.

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A52D . 2016-08-21

MORE AT TripAdvisor

Eat here whilst staying at the Marriott the night before a flight out of Gatwick. We did enjoy the food served, burger was juicy and very tasty as was pasta dish. As they have a captive audience though they really do overcharge. These two meals with two drinks and a garlic bread side came in at just under £50. This was with a 10% service charge which I think is cheeky to say the least when you are already paying these prices. All in all a nice meal but be prepared to pay way over the odds.

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A TripAdvisor Member . 2016-08-12

MORE AT TripAdvisor

Whenever we stay at the Courtyard Marriott Gatwick the night before a flight, we look forward to our evening meal at the Casterbridge Grill almost as much as our upcoming holiday.The food is fresh and cooked to perfection, and the service is outstanding. On our last visit, our server Raqu, was the ideal server: welcoming, personable and so efficient and attentive that it was as if he anticipated our every want or need, yet without ever hovering. Exceptional service and exceptional food meant another exceptional meal and perfect start to our holiday.

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Barbara A . 2016-07-30

MORE AT TripAdvisor

In a Marriott hotel I was hoping to have a nice restaurant to eat in.How hope faded, the staff are friendly enough but I am guessing they do not have an experienced head chef, more possibly somebody that took the job that they could pay low wages to.The food was lack lustre and tastless, some over cooked.I had pork belly for mains, the fat was not rendered down nowhere near enough and if you have pork belly on the menu then ensure you have a little crackling on the plate. Other members of my party, sea bass over cooked, sirloin steak not rested and more than likely cooked from chilled.Kids spaghetti well over cooked, pasta was mushy.Very dissapointed on the whole experience.

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Paul R . 2016-07-05

MORE AT TripAdvisor

Due to our own stupidity we didn't book a table as soon as we arrived at the hotel, resulting in us having to wait till 8.30/8.45 for a table for 4 adults 2 children. Book early. Was it worth the wait? Not in my opinion. I ordered my favourite main pork belly. This was accompanied by scallops and cauliflower purée. I ordered a side of fries as this dish didn't come with any type of potato and I was ravenous at this point. The meat was dry, too much cauliflower purée (love cauliflower) it overpowered everything else. Unfortunately this led to me being disgruntled about the price, I'm happy to pay for good quality food but this was not to my liking. The reason I'm not marking it less is because the rest of the adults in my group seemed happy with their curries and sea bass.

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kelly w . 2016-06-23

MORE AT TripAdvisor

Nothing special at all. If you are looking for bland carbs and mash fresh from the microwave, then this is the place to go. Don't go here if you want to treat yourself. You'll be disappointed

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Guy T . 2016-06-22

MORE AT TripAdvisor

We have stayed at the Marriott Courtyard Gatwick Airport three times in the last couple of years, for overnight stopovers before next day flights from Gatwick airport. Each time we ate at the Casterbridge Grill restaurant. This time it was lovely to again see Milos, one of the waiters. He reminded us about how friendly and professional the staff and service is at the restaurant.The food was good. Pre-dinner drinks in the bar always enjoyable.As I said in previous reviews we wouldn't travel here for a night out if we were not catching a plane the next day. But as far as airport stopovers go, it's great. It's not the cheapest, but it doesn't need to be.Casterbridge Grill has recently become night 1 of our holiday before the plane takes off.

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travellingfrogs2016 . 2016-06-16

MORE AT TripAdvisor

Not cheap as a captive market but the food is good quality and tasty and the staff are very welcoming. The politely ignored my two year-old taking his push-chair for a walk which was good!

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Lolabunnutaylor . 2016-06-12

MORE AT TripAdvisor

our starter came out cold and not even melted, when we complained it was taken back and seemed to be blasted in the microwave, came out melted which was great but the garlic bread that came with it was cold!The burger was dry, the bun was stale and falling apart, the coleslaw on the side was cheap ready made rubbish. This is not what I expect for an award winning burger meal.I have had way better burgers that cost half the price! £15.00 is way too much!

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Gemma T . 2016-06-03

MORE AT TripAdvisor

We were surprised, not your typical menu offering at a Courtyard. We enjoyed a nice dinner, great steak and my wife had fish. They should renovate the old pub next door, that building looks amazing.

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Barrypaul . 2016-05-25

MORE AT TripAdvisor

Convenient to have a nice restaurant downstairs from hotel room. Friendly staff & nice food, a little pricey but expected for location.

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Paul R . 2016-05-21

MORE AT TripAdvisor

Okay it is probably more like a bistro, large, busy, open plan, plenty of choice on the menu and ideal for an airport hotel. Very helpful staff - you can eat light or heavy and enjoy some nice wine ideal.

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Smt_RT . 2016-05-21

MORE AT TripAdvisor

Staying overnight before our flight we pre booked a steak dinner at the hotel Castlebridge Grill.The steak was perfect and we also indulged ourselves with a bottle of wine which was also good quality and not too expensive. The staff were very attentive and the whole experience was a good start to our holiday.

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Terry272 . 2016-04-25

MORE AT TripAdvisor

Those of you who have read some of my other reports will know that I sleep in hotels and eat in restaurants and never the twain shall meet. However, I am willing to accept there can be exceptions and this is one of them. First of all I must mention the staff, from the time we were met and taken to our table to when we left they were all kind, courteous and very helpful.Menu choices were good with even a specials board. Some very interesting menu choices as well.- not at all what I expect in an Hotel.I chose calamari to start with belly pork as a main. Faultless. The calamari was golden brown, beautifully cooked and very very tasty, served with a small dressed salad. The belly pork, again beautifully cooked, golden brown just crispy skin, served with cauliflower puree (very tasty) as an addition we had mixed veg and fries - probably on reflection the fries would have been enough as we couldn't fit in a pud. We did have a bottle of wine though, the ever popular Vila Maria from Marlborough.Bearing in mind where this hotel is, the prices were reasonable.All in all a very pleasant dining experience

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Ian L . 2016-04-22

MORE AT TripAdvisor

Food was brilliant and very tasty. Wasn't too pricy but great food, wholesome and tasty. Good presentation and served on hot plates! Simply perfect

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TheOuchPoucher . 2016-04-20

MORE AT TripAdvisor

the staff always make good recommendations, i had a starter main meal and dessert which the staff member choose for me and it was very nice after a spicy meal

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subenbran . 2016-04-08

MORE AT TripAdvisor

With an early flight on Easter Monday we stayed in the Courtyard and ventured to the restaurant for a meal on the Sun night. The food was quickly served and was well presented and tasty, although a tad expensive. Good choice on offer and nice setting with bar adjacent. Good option for the overnight stay.

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Ray P . 2016-04-04

MORE AT TripAdvisor

We ate here as we were staying in the hotel and had arrived too late and tired to bother going further afield. The menu looks promising and the staff were lovely, but the food can be described as below average at best. One of the worst meals I've paid for in a long time. And it's overpriced for what you get. It was on a par with eating in a little chef if my memory serves, though twice the price.Maybe we went on a bad night, as I see lots of good reviews, but I personally won't be eating there again next time I stay at the hotel.

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yummiebunny . 2016-04-01

MORE AT TripAdvisor

Not a restaurant I would choose to travel to, but if you are staying overnight with a flight to get, more than adequate, with a good range of food, with good quality and reasonable value for money.

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Lasouris . 2016-03-20

MORE AT TripAdvisor

Steak and ale pie amazing! Raqu excellent service thank u! Definitely recommend and will return........thank you x

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katie55Uk . 2016-02-10

MORE AT TripAdvisor

When we've stayed at the Marriott previously, we've walked over to the airport terminals to eat. But since the redevelopment, the choice of land-side eateries isn't great, so we decided to eat at the hotel. The restaurant is modern & comfortable with a wide choice of dishes on the menu, including quite a few 'specials'. The prices are similar to 'posh pub' prices, so not cheap, but certainly not too extortionate. We shared a baked camembert starter which was very tasty & followed that with the pie specials (steak & ale, venison & red wine). Both were very nice, served with mash & nicely grilled veggies. The service was excellent & we drank a very acceptable bottle of Malbec for just over £20. No pudding as we were stuffed!

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Fifty-not-out . 2016-02-02

MORE AT TripAdvisor

I was trying to eat healthily before a long flight the next day but could not resist the calamari which was delicious - then i had the salmon which was cooked perfectly. I would eat here again.

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Smt_RT . 2016-01-25

MORE AT TripAdvisor

Nice hotel, nice ambiance, good service. But then the food arrived! I had to send back my calimari as it was fried dark brown with burnt edges. Couldn't believe a chef would go ahead and serve that, but it tells you all you need to know about this restautrant! Then I had pig cheeks that were delightfully tender but lacking in any taste. The gravy/sauce was similarly tasteless. The mash did taste good, but it was so heavy. Then the Pavlova, I should have cut my losses really, but I am a Pavlova fan. Or at least I was until this, The meringue was just like one of those dry meringue nests that I avoid buying in the stores. The ice cream seemed to be composed of nice ingredients, yet it too was bland. The fruit compote was very nice and they didn't mess up the cream. But fruit and cream does not a Pavlova make. I would stay at the hotel again but would not venture into this disappointing and pricey restaurant. Partly my fault for not checking reviews, but I was hungry having just stepped off a plane and the place looked nice. Don't make the same mistake!

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Steven H . 2016-01-05

MORE AT TripAdvisor

Everything was lovely, the food was lovely but very over priced I thought, but you are on holiday so why not forget and just enjoy yourself.

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Gemma T . 2015-12-30

MORE AT TripAdvisor

There is a reasonable choice of foods, actually more than you think if you look at the specials board. My fusili was quick to arrive, was very tasty and a good portion size.My comment would be that they are trying to give 'Fine Dining' and this is not appropriate to its clientele of transit passengers - people who are only here to use the airport.I would like a self-service restaurant at airport hotels

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redsimon . 2015-12-22

MORE AT TripAdvisor

This was my first visit to the Casterbridge Grill, as indeed it was to the Courtyard by Marriott. I found the service to be excellent, with nothing too much trouble. My meal was really good and great value. My main course "Chef's Special" of pigs cheeks, couscous and roasted vegetables, was plentiful, cooked to perfection and well presented. I would gladly eat here again.

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wottraveller . 2015-12-20

MORE AT TripAdvisor

I recognise this is a tourist hotel serving the airport, but as a regular traveller, Marriott user, and this time staying here on business, it makes no difference, the menu and quality of food is terrible. I don't normally waste time writing poor reports, but last night the food was the most unappetising I have ever seen and completely bland, so returned it. I ordered the Goan curry which was clinically served with zero taste. The meat appeared boiled with a "sauce" poured over the top, it certainly was not cooked in the sauce which would have been better used drowning chips. This was difficult after scanning the 5 choices of burger on the set and special menus whilst very hungry. It was topped by the £4.75 for a bottle of still water. This is the second time I have tried to eat here. The first time being 6 months ago where I had a very average steak, due to the lack of imagination on the menu. The is catering by numbers!

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David B . 2015-12-15

MORE AT TripAdvisor

We had the steak meal deal. The service was good friendly and quick. The steak tasted lovely. And the wine was good value too. Recommend the deal.

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Blonndemadwife . 2015-11-17

MORE AT TripAdvisor

Had a great meal and enjoyed enough choice for a family. Waiting Staff was attentive and very polite.

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HarleyBoy169 . 2015-11-03

MORE AT TripAdvisor

We made a reservation on our arrival. The staff were friendly and efficient. The menu is not vast but should cater for most people. The restaurant is light and airy and fairly comfortable. It is obviously very convenient and situated next to the bar, which has it's own menu if you prefer. A pleasant place to have a meal before your travels.

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phil52_10 . 2015-10-02

MORE AT TripAdvisor

I mentioned this restaurant in my review of the Courtyard by Marriott at Gatwick. We decided to eat in the hotel restaurant due to the convenience, and from past experience (we used the restaurant when we stayed at the hotel for an airport stopover in 2014). I wouldn't go out for the night to the Casterbridge Grill if I wasn't on an airport stopover, but for a hotel restaurant at the airport I think it's pretty good. I am writing this review in light of this being somewhere decent to eat at the airport, not necessarily somewhere you would go for a special dinner. I noticed previous negative reviews about the staff wearing jeans. I don't see this was a problem - it's a better look and better suited to the restaurant than waiters in bow ties and suits. Plenty of very good restaurants have a relaxed dress code for staff - it appeared to be the uniform, rather than the odd member of staff turning up for work in their jeans.The food was good, although relatively pricey for what it was. But in line with what you would expect for the hotel and location. For starters we had tempura king prawns, and chicken skewers. Main course - a steak, and beef and chorizo burger. Decent bottle of Malbec. The food was very enjoyable, although the ribeye steak probably wasn't worth £29.95!The seating arrangements enable a sense of privacy, and it has a relaxed atmosphere that makes it feel almost like you are not in a large chain hotel, at an airport.The staff were very nice and service was good and unhurried (but the staff were available if you needed them).I like this restaurant, and would return next time we are staying at Gatwick airport.

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TravellingFrogs . 2015-09-21

MORE AT TripAdvisor

This restaurant is comfortable, unrushed, food is good and reasonably priced. Lory, our waitress, she see that we had all we need and had a lovely smile throughout. Recommend.

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Majorcadream . 2015-09-17

MORE AT TripAdvisor

Restaurant is modern, with a decent menu and a specialty in beef. I had the burger there one evening, which was really excellent. Service was good, and prices were fair (not cheap of course, since it is an airport hotel -- but about what I'd expect to pay in this type of a setting).

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MosEisley2015 . 2015-09-09

MORE AT TripAdvisor

Warm water!! Venison and Sea bass excellent. Although lemon sole special finished at 6.45 pm. This happened last time with the special. Puddings uninspiring so did not order. No Coffee!!! Apparently coffee machine broken. Very busy restaurant. Part of Marriott. Cannot someone go and buy a machine to keep them going!! Pathetic. Next time we will eat elsewhere. Such a pity.

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D1DBH . 2015-09-06

MORE AT TripAdvisor

Excellent food , great staff , had lovely meals there .Very clean and everything served was so hot and tasty .

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louise d . 2015-07-18

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Caster ridge grill courtyard Marriott slightly overpriced but this is our fourth stay at this hotel we enjoy the hospitality and the convenience right on top of the south terminal just a short walk or even a bus service to both terminals One nights stay including 14 nights car parking I find this cheaper than paying for just a car park or transport all rested before you fly what more could you ask for

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douglas w . 2015-07-16

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In our opinion the evening meal that we had was grossly overpriced. The service was quick and polite.

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Phillip H . 2015-07-13

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We (my husband, myself & our son & daughter) stayed at the hotel overnight before our holiday flight the next day. We arrived around 4pm & were asked if we would like to reserve a table for dinner as it was going to be busy that evening so we said yes. We were met by a very tall man wearing jeans who showed us to our table. Some of the prices were a bit high so we went for the more reasonably priced dishes on the menu/come place mat. My son & husband wanted something slightly different from the bar so my son went to buy their drinks to make it easier. The man who had shown us to our table came to take our order. We weren't 100% sure what our son had opted for so asked for a couple of minutes until he came back from the bar. He came back a few minutes later & we ordered our food (we opted for main courses with the intention of having a dessert aswell). My daughter & I also ordered our drinks. The food was slow in coming & when it did (brought by someone else) the side order was missing & our drinks hadn't arrived. We eventually got the attention of the man who took the order & told him, he apologised & said he would arrange them. We finished our meals which were very nice. We were asked if we wanted to see the dessert board to which we said yes, however there was nothing which took our fancy & the prices were again on the high side so we opted to get icecream from the machine in the foyer & take it to our room. We apologised & said we'd changed our mind & could we have the bill instead. This came with a 10% service charge included (about £7-8). We didn't feel that the overall service & experience warranted that & my husband noticed on the menu that the service charge was optional. He queried this with the man when he came to take the payment. He attitude immediately changed from being polite to "so you don't want to pay it then??!!" My husband said we didn't want to pay as much as that, to which in his hissy fit the man missed & the full service charge was taken off. After taking the payment we watched him walk straight over to another man, the manager?? & was openly slagging us off! Not the way to treat customers! Needless to say if we stay at the hotel we will not be using the restaurant, we will ensure we eat before arriving!

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TenerifeAddict . 2015-07-11

MORE AT TripAdvisor

Food is fairly priced for such a hotel. Chose the roast chicken and was unpleasantly surprised that I received a whole chicken.. But still it tasted good! Would definitely eat here again.

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foohke . 2015-06-18

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£27 for a watery sirloin steak and salad - absolute joke! Service was fine. Seemed that a lot of guests were leaving food on their plates as I didn't see a clean plate returned to the kitchen.

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CustardCream . 2015-04-13

MORE AT TripAdvisor

Other reviewers have this place banged to rights. It has average food at silly prices: do not believe their own publicity spread around the hotel. The warning signs were there when greeted by the host wearing jeans. The meat was dry and the promised accompaniment of "mushrooms" turned out to be half a mushroom: come on guys, mushrooms are not expensive! The hotel offers a great value stay and park deal and is well placed for the airport, but it is taking advantage of guests who cannot easily go out to dine.

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DrStudman . 2015-03-27

MORE AT TripAdvisor

We were greeted promptly when we arrived for our 7pm booking. The service was very good even though the restaurant was busy. The wines were very reasonably priced and there was a good choice. The Prosecco was on offer at £4+ for a glass. I had whole sea bass. My parents had beef stroganoff and my husband had tempura prawns with jacket potato. The batter on the prawns was not as light as it should have been, but all in all everyone enjoyed their food. It was served HOT and presented well. I would recommend this hotel restaurant.

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JenniJohn-MrCarib . 2015-03-11

MORE AT TripAdvisor

Having dined at nice Hôtel resturants this was a let down. Very overpriced steak! And no peppery peppercorn sauce. Weird colour scheme for dinning. Not impressed

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OpenTable Diner . 2015-03-04

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we stayed at the courtyard by Marriott before our outbound flight and again on our review. We took advantage of the steak and wine offer and were salivating when we arrived after we were bombarded with the huge billboards scattered around the hotel describing how they have prepared our steaks. We were told the offer was for a small steak. My wife went for this and I decided to go for something larger. When my wife's 8 oz delight arrived it must have been on a diet as it would not of been 2oz. It was inedible at best. Mine faired a little better but I would describe it as a poor second to a £5.99 super saver.We ate there on our return and my wife went for a lasagne as unprocessed meat is a bit beyond their capabilities and turned out to be the best option as I went for the Gammon which had been on the same diet, fried egg that was harder than the runway and peas that they forgot to cook.The hotel room was perfect but the food let the hotel down so badly. Stay there only if you want a great room but you plan to eat elsewhere

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richard r . 2015-03-03

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Really enjoyed our evening meal there and can recommend this restaurant!! The food is nicely presented and the quality outstanding - will be back!

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Gudrun R . 2014-12-31

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We have visited the restaurant purely for the reason we are staying in the hotel. And after paying over £50 for 2 main meals & 2 drinks we are highly dissatisfied. The meal was average at best & we be grudges paying the price we did for it. Had we not been staying in the hotel we would have walked out. Wouldn't recommend.

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Emily P . 2014-12-24

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They know that you have no other choice of restaurant near the hotel so they make you pay and serve you poor food. My wife ordered the fried calamari - it looked and tasted like it just dropped out of the frozen food bag into the oil. I ordered the pricey (15 pound) burger and it was bad - very dry and tasteless. When I politely complained that it looked dry, on receiving my order I was told that its not about the looks but the taste. Sadly the taste never followed, only a hefty bill and grumpiness the staff.

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Glen P . 2014-12-16

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Obviously the food would be overpriced as it's an airport hotel but the service and quality was terrible! Even the children said their food didn't taste of anything. Husband had the set menu with gammon as the main. The gammon was the size of a piece of bacon and tasted of nothing. I had the mushy vegetarian burger. Very cheeky that they have a service charge included in the bill and then ignore you all evening.We would have been better off walking down the road to McDonald's.

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Andi1982 . 2014-08-29

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We stayed at Marriott Courtyard for 1 night to catch our early morning flight. The lobby bar and casual dining area was packed with patrons so we decided to eat at their Casterbridge Grill. It’s not that we had much of a choice as the only other option is to take a taxi elsewhere and restaurants in the area are few and far between unless you’re going to another hotel’s restaurant. Casterbridge really does not have the feel of a fine-dining restaurant as it is just a cordoned-off area that is an extension of the hotel’s lobby. Reservations were required so we booked at reception and were greeted pleasantly by a host when we went down for dinner. We were seated and introduced to our server, but getting his attention during our meal proved challenging. One two occasions we had to ask another server for assistance as ours was just missing-in-action. There were many steak and seafood options available on the menu as well as specials noted on a chalk board. In addition, there were a number of starters and some main course options for those who preferred something besides steak or seafood.My husband ordered their Goan Curry from the menu and I decided to try a steak (expecting it to be of superb quality being a steakhouse) so I ordered their Surf & Turf Special off the board. The restaurant is very expensive. A basic Fish & Chips is a whopping £14.95! We cringed at the £16.95 price for the Goan curry which turned out to be basically meat in bland curry sauce with some pilaf rice in the center. The rice seemed like just regular parboiled rice with some green herbs sprinkled on top. Certainly there was nothing special about this dish to warrant the price. My Surf & Turf comprised a 5oz. Sirloin steak with 3 grilled prawns for £24.95! I ordered my meat medium-well and it was still very pink inside when it arrived and the prawns were dry and bland. The main part of the meal was tasteless but the sides of Jenga chips and a large Portobello mushroom, were actually much better than the steak and prawns! We did not order any starters or dessert. Our bill for our 2 mains, 2 pints of beer and 1 juice came to £63.14! We’ve got not a bad word to say about Marriott Courtyard but our meal at Casterbridge was the huge disappointment of our stay and we feel that Casterbridge is bringing the hotel’s reputation down, rather than enhancing the guest’s experience. We will continue to stay at this Marriott but we will not be patronising Casterbridge again on any future visit.

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The_Concierge_8 . 2014-07-29

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While it was clear from the outset that the menu is priced based on the location and the convenience for hotel guests not to have to travel elsewhere, we couldn't help but feel that the meal that we had was very poor value for money.We skipped the ridiculously overpriced starters, and settled for the 'Gourmet' burger. We have had much better and tastier burgers for half the price. The patty itself was okay, but was running with juices, which proceeded to soak into the brioche bun and make the whole thing a soggy mess. My partner also had a small piece of bone in his burger to contend with.The meal was served with 'Jenga Chips', which were 6 thick cut chips arranged in a stack... Style over substance here. They were luke-warm, and didn't taste very pleasant. The dish was rounded off with a thimble-full of coleslaw.Needless to say, we didn't bother to see if we could be ripped off further, with more mediocre and overpriced food and drink.In fairness, however, we did complain to the manager, and we're offered complimentary drinks. Nothing wrong with the service, but the management of this restaurant are clearly trying to take people for a ride by charging the prices that they do.

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Squidfluff . 2014-04-25

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We stayed at the Courtyard Marriott overnight before a flight to Geneva. We arrived quite late in the evening and were very hungry. We found a varied menu with all sorts of interesting specials on the board but we opted for good old fish and chips and were not disappointed.At first, we thought the portions were quite meagre however, this was deceptive because the meal filled us up and did not leave us feeling too full at bedtime. The chips came as 'Jenga' chips stacked up in thick chunks. They were really tasty.The ambience of the huge restaurant area was surprisingly pleasant for such a big room. There were candles on the tables and the atmosphere was very relaxing. Service was very good and we went off to bed feeling very chilled. A good way to start a holiday.

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Gilly M . 2014-04-07

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Pros: Good location within the hotel, nice setting, nice staff, varied menu, good wineCons: Pricey, low quality foodConclusion: We ate here for convenience and were disappointed with the quality of the food, particularly for the price.

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MB83_12 . 2013-11-17

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Three of us were staying at the Marriott overnight in readiness for an early flight the next day. Stupidly we opted to eat in the Casterbridge Grill restaurant in the hotel.As with all airport hotels, the drinks were overpriced. In general, the service was OK - friendly and courteous - but the food was a let down.Two of us had a steak (OK but nothing special) and the third opted for the Roast Poussin a la Francaise, described on the menu as "Marinated Roasted Baby Chicken, Bacon Lardons, Savoy Cabbage and Baby Onions in a Creamy Sauce". It was awful - a pale chicken, cooked but barely warm, the sauce was non-existent, though it provided an opportunity to play Hunt the Lardons and Baby Onions! It went back more quickly than it arrived.The most memorable aspect of deserts was when we asked for some extra biscuits to have with the cheese. It was only when we saw the bill that we found out that five cheese biscuits cost £3.In fairness, we weren't charged for the chicken - but the net result was that after deducting the drinks, a meal for two was nearly £80. I've had better value meals in a supermarket restaurant.

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JohnG39 . 2013-11-12

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