Based on 1.842 opinions finded in 2 websites
Based on 1.842 opinions finded in 2 websites
Nº 88 in 199 in Wellingborough
Nº 18 of 33 British in Wellingborough
Opinions
Lenka and the rest of the staff provided such wonderful service. Thank you soo much!
Amelle Ismail . 2024-10-14
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Poor atmosphere, food was diabolical for the price. Dirty cups had to send them back. Server had a dirty tray which she was serving with. Did not finish the food because it was not appetising. Ended up going somewhere else.
Emma Buckland . 2024-10-08
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I should like to give a BIG thank you to the team at The Castello Lounge in Wellingborough. Business Buzz runs a monthly no fuss business networking event in this Lounge, where we are always made to feel super welcome. The Castello team are brilliant in supporting Buzz to bring local businesses together for a morning of conversation on 2nd Tuesday of the month. We love the cool vibe. The Castello Lounge is great, bright & airy & the food (along with the coffee) is always enjoyable. Buzz loves partnering with the Castello Lounge.
Northamptonshire Business Buzz . 2024-10-08
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Had a lovely midweek lunch date with my husband here; fantastic food was only topped by Beck's incredible personable customer service.
Chelle Knight . 2024-10-07
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Steak with fries not bad but nothing exceptional. The service is poor. 3-4 waitresses wandering around the place and not looking at what they serve. Our steaks were ready and they didn't bring them, I had to inform them that they had been ready on the kitchen counter for 5 minutes, they were almost cold.
Marco Vergani . 2024-10-03
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First time in. I was very hungry ordered the beef brisket chili. The spycy rice came with a dry cover, clearly microwaved. The chili con carne came dried food on the edges. Microwaved? The taste was not of what I know as chili con carne and maybe I am unfairly comparing to true Tex-Mex chili con carne as tasted in the US. They need to rethink the ingredients. Easy to order and pay via the qr code. Other restaurants should follow suit. Ambience is nice, large indoors and spaces to move around tables.
Ted M . 2024-10-02
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We went for a friend's birthday. The staff were lovely, very accommodating and when we ordered at the bar they brought everything to the table. We were upstairs so this was good! You can also order online so options. The food was excellent, everyone was commenting about how lovely it was. The girl who served us was chatty and helpful. Oh, and there are toilets upstairs and downstairs! The birthday girl was able to bring her own cake too. Music was good but not too loud as I often can't hear what everyone is saying so big tick there. Just loved all the fringed lampshades. Very relaxing atmosphere. I feel the place would and should have been busier but that is Wellingborough's fault - there's nowhere to park and this needs to be changed as I would love to go there again. Highly recommended, so Wellingborough pull your finger out and get people into town by offering parking.
Nicki Stanley . 2024-09-22
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The lounge eggs with bacon on a muffin were delicious! Staff very pleasant and helpful. Really enjoyed it all.
Maggie Stokell . 2024-09-07
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Lovely food, peaceful ambiance and very polite staff
Aidan Ducker . 2024-09-02
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Nice to have a dog friendly place in town. Breakfast muffin really tasty!
Keifs B . 2024-08-27
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I organised a meal and reserved a table for 18-19 people at castello lounge. The staff were accommodating and pleasant throughout although they don’t respond to their emails and this made arranging this a bit difficult. When we were there the food was nice and it all came out together nice and hot. As we pre ordered, they had the names of who had ordered what, so they called out names when they brought the food out and this made it a lot easier. The drink service was also at a good pace. I am used to paying on the app before getting my food, then walking out when I’m finished here. This usually works out well. Unfortunately I did forget that we hadn’t done that, and we all left without paying!! I then received a call from them asking where we had gone and I realised what I’d done. Thankfully they were understanding and took payment over the phone! Thanks for the great service- although the communication could’ve been a little better and the portions could’ve been a little bigger.
Ellis Samson . 2024-08-27
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The atmosphere is quite pleasant, especially on a hot day like today. However, what was not entirely pleasant was the fact that my friend was served coffee in a mug with visible intense traces of lipstick :-) August 1, 2024 around 12:30 p.m Greetings to the nice waitress . My saucer wasn't perfect either.
Paulina Jurkowska . 2024-08-01
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I think washing dishes is not their strongest point. My coffee was served in a dirty sticky saucer. Sad.
aluette1 . 2024-08-01
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Tasty food delivered in a timely manner. I loved that the young children had colouring and puzzles provided, also some houmous and veg sticks to help them wait quietly.
Marion Darnell . 2024-07-29
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Service was excellent, food and drinks came as orderd which was very nice.
derek ray . 2024-07-23
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Lovely decor. We arrived quite early so pretty quiet. We ordered the beef briskit chilli which sadly was cold. However, Danny came to the rescue and replaced food with two piping hot plates. Delicious!! All done with good humour and graciousness. I've visited a couple of times and always felt relaxed. Will definitely return.
Del R . 2024-07-11
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Amazing evening, Kian was extremely attentive and made sure everyone’s experience spot on! Defo returning.
Simon . 2024-06-27
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Great place in Wellingborough town centre to meet friends, get a good, well made coffee and nice food.
Paul Knighton . 2024-06-10
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Great location good service and nice food
Adrian Walters . 2024-06-05
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I came in with my family for lunch. Service was fast and efficient as usual. I had the chicken shawamma flat bread which was absolutely fantastic! As a light bite a very decent portion. No dirty tables left, clean and tidy.
Susan Geeves . 2024-05-20
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Lovely friendly atmosphere staff were very polite and couldn’t do enough for us, food was delicious. Celebrating a 60th birthday and they went out of there way to ensure we had a good evening
Tracy S . 2024-05-11
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I go to Castello Lounge regularly and I always receive good service here, all staff are always nearby in case you need something and the food is always lovely! They have a lot of variety on the menu and everything I've tried on there, I've really enjoyed and the staff are lovely! It's also pet friendly and has a great atmosphere
Alexandra Prentice . 2024-05-04
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Good food, good range of drinks (excellent cocktails and low alcohol beers), superbly friendly and helpful staff, lots of visiting dogs to fuss, can't fault it
Nic Brough . 2024-04-29
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I visited #WellingboroughBuzz Business Buzz Networking, upstairs at Castello Lounge. This is a great space for a networking event and I met some new business owners and made some great new connections. The networking was from 10-12; by the time I left it was really busy downstairs with people finishing their breakfasts and enjoying their lunches. The place has a nice, friendly atmosphere. I didn't eat myself but have eaten at other Loungers plc Cafes and the food has always been spot on!
Adrian Croft . 2024-04-19
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One surly and rude waitress ruined my visit today - after I’ve been telling people how nice, unusual and what great meals the Lounge at Wellingborough was. We waited at the bar to order and there seemed to be only one person serving. I get that. I was happy to wait. Then another lady came along to a ‘till’ just 4 feet away from us. I started to ask for something and was stopped by her. She raised her hand in a stopping motion and said, ‘ come here in front of my till’ I looked at my son , just arrived from Los Angeles for a family funeral, and we couldn’t understand why she was asking that. Dutifully we took two steps in front of her. Then she said ‘don’t shout over the bar and I won’t either. Then it will work out better for the both of us.’ The waitress didn’t smile. The next sentence ‘What do you want?’ In a flat and dismissive tone. Having just arrived, we’d not seen the menu. Anyway … let’s just say this ‘bad apple’ of a waitress let the side down. Visiting the town, I’ve been to the Lounge a few times and had nice coffees, brilliant breakfast and nice lunches. The other staff are more than helpful. This just shows how one person can ruin the reputation of a very good place to go. PS I had a word with the manager and others. This unsatisfactory experience should not come as news.
DavidTitmuss . 2024-04-15
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Great lounge as always, although they forgot my chips untill reminded
Aaron Cocker . 2024-04-07
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Been here 3 times in about a month and it's been consistently good. Staff seem happy and provide good service. Food decent.
Brad Tipler . 2024-03-19
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I don't understand why companies offer a food service if they can't afford to provide it. Anyone who has travelled to other countries will know that the UK in general will not be remembered for its food. But the overpriced, tiny portions that are offered in this place beggars belief. (Congratulations on the smallest portion of chips I have ever seen!) I try not to eat out in the UK because home-cooked-food is almost always superior, but we were doing a Sunday walk around Wellingborough and we were tired and hungry and decided to treat the kids. Yet again I have to report that we were left disappointed with the food offered in another unimpressive English eatery.
John P . 2024-03-14
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Great staff.. kian- samir-mitch-lola..
Nathan . 2024-03-11
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The entire restaurant had a strong smell of old burnt oil; I had to put my clothes in the washing machine and take a shower after returning home because everything reeked. The chicken fried in deep oil was burnt. The cheesecake resembled something from Aldi or similar, with just a bit of marmalade and cream on top. I used to really enjoy going to Castello in the past, but for some reason, they stopped offering what they used to
niezgi . 2024-03-09
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Honestly, I had low expectations. I don't know the area, and we found this place between a vape shop and a run of charity shops. But it was excellent. Clean and bright inside. Staff were really friendly. We ordered from our table via the QR system which worked faultlessly. We had 6 small plates of tapas dishes and they were all excellent. There were good beers on tap and non-alcoholics on the menu. If I'm ever in the area again, we will definitely go back here.
Mike Gibbens . 2024-03-08
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Food was very good and staff were very good. Just a tad pricey hence 4 not 5 stars. Recommended though
Tim Kelly . 2024-03-04
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Food was absolutely lovely 10 out of 10 thanks to the staff for doing a great job
Trystan Tall . 2024-02-29
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Another one of the "lounges" chain in a handy town centre location.
Graham McElroy . 2024-02-17
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It was very good, would recommended.
Melvyn Douglas . 2024-02-15
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We came on Valentines day as we had met here, got engaged and even married here and our night didnt start very well as was having issues with a gift card that we had. However, Sophie the manager had sorted it all out and even gave us free drinks! We had such a lovely amazing night, food was AMAZING as always and the service was PHENOMENAL. Sophie and staff, thank you all so much youve made it the best valentines ever🥰 we will be coming back as always!
Hollie Round . 2024-02-14
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Been to a few of these lounges 2 in Bristol and one in plymouth. Thay are all very good but paignton one seems to stand above them. The atmosphere and friendly staff make this place that bit better. Myself partner and dog had a lovely lunch here food was good and so was the service. The day we were there thay did a photo shoot of cocktails and lucky for us the manager chose us to drink them. Thank you. We own a hotel in paignton so will definitely be recommending.
Marc Lee . 2024-01-31
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Lovely food and service but music is way too loud
Hannah Meech . 2024-01-30
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Warm welcome on entry. Directed to seating upstairs. Quirky interior. Lovely ambience. Usual menu. Order from table. Lounge eggs delicious. Perfectly cooked. The service is prompt and polite. Cappuccino could be a tad warmer but still tasty. Quality food overall and has always been a splendid experience. Would happily return.
Bertie1224 . 2024-01-28
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I met a friend for coffee and the atmosphere was relaxed. The tables were laid out well and there was enough room for a toddler and a pram. The area was clean and tidy and the staff were friendly. Our only gripe was that there wasn't a great selection of small sides or pastries for breakfast/lunch - at least not on the menu we saw.
Little RED . 2024-01-23
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Castello lounge is comfortable and homely. "Central Perk" but with better service. 🙂
Kevin Johnstone . 2024-01-22
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Castello is our go to place when we would like to treat ourselves. Very polite staff, free water (same for dogs,) fast service, artistic atmosphere. Everything is an absolute 5 stars. Thanks Castello :)
Lora Genova . 2024-01-22
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Excellent service, nice ambience but food quality not very good. Had a large lounge breakfast. Beans in a cup were cold, portion size on the mushrooms extremely small, bacon was rubberized, sausages cold. But service ladies were lovely but didn't ever ask if the food was ok.
Chris Hernandez . 2024-01-16
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Polecam-smaczne jedzenie, przemiła obsługa, przyjemne wnętrze
Asia N . 2024-01-12
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We had been in the Lounge in Prestatyn before and saw rthis one. Yes from the same mould. On a Sunday mellow environment great food, great service, reasonable prices, Recommended
Andrew-the-Herkes . 2024-01-10
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Nice and relaxing, didn't eat but did look over menu...Think we will try it out at some point 😊
Debra Bennett . 2024-01-05
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Nice food and atmosphere, but tables are always so sticky, someone could clean them 😞
AnnA KemnitZ (ana92pl) . 2023-12-24
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Sausages were pink. Top of eggs slimy. Waiter wore shirt with offensive wording on it. Won't be recommending this place
snowmantoronto Crunchbucket . 2023-12-22
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Väga maitsev toit ja super atmosfäär
Tatjana Kaart . 2023-12-16
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Staff always nice and friendly. Good value nice setting
h p . 2023-12-14
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Been going here for some time now, love the food and the service is really good. I also really like being able to order and pay on my phone. This is my go to place if i decide to eat out local
Paul . 2023-12-10
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I love ❤ there lounge 😍 burger 🍔
Ms Code™ . 2023-12-08
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We visit here whenever we are in the uk. Love the atmosphere plus the food is excellent.
James Careless . 2023-11-28
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My first and last visit. I visit many cafes in and around Wellingborough and Northants. Very disappointed by the food and the coffee. Firstly clean table and friendly staff. I ordered a black coffee and a bacon sandwich. Coffee tasted awful, the quality is the worst I have tasted. The bacon sandwich was again the worst I have ever had anywhere(see photos before and after). I was given a bacon fat sandwich with half a slice of bacon in one half. The young service guy came over and I told him no way was I eating that and he took it away. The second sandwich arrived., and again half a slice of bacon just bacon well done and again not best quality. Drank a third of the coffee and half a sandwich. Overpriced poor quality food. Only popped in to try today because the best cafe in town was packed and I was starving. The Rice Krispies hit the spot when I got home. So, just doing an update - as you can see had a reply from Costello`s with regard to my poor experience, and they asked me questions, which i took the time to reply out of courtesy and was wiling to go back and re-review, but after taking the time to reply, i have had nothing from them, so the management team is as poor as the food they serve. Do not waste your time and money here folks, overcharged for very poor quality food - look at the state of my bacon sandwich !!
Arthur Morgan . 2023-11-28
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Great place for lunch, good food, good service nice atmosphere and loads of Vegan options too.
Mark Kelly . 2023-11-25
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Great food, great service, the order via the web is so handy, no queueing, just sit back and enjoy.
jon coop . 2023-11-23
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Aged 73 & 67 we were treated like young lovers, it was quite nice actually. My lunch tasted lovely but not what I expected. Empty plates all round. Will go again.
Derek MUNDY . 2023-11-22
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I visited with with a friend recently, we didn’t book as it was a Thursday night. The decor is cosy and intimate and it fits with the ‘lounge chain’ brand. The menu is extensive with brunch options (served all day), sandwich and burgers. We ordered off the app, as we both feeling pretty lazy after a day at work. The drinks and food both came out very quickly and were brought over to us by a friendly server. The food was served piping hot. It was decent sized portions, for the price you pay, and above all - it tasted good! The toilets are upstairs and they were clean and tidy but there’s also a baby changing and disabled toilet on the ground floor. Overall, a lovely meal, enjoyed by both with friendly and efficient service, would definitely come again.
Ben927 . 2023-11-13
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The place is very cute. The English breakfast and the tea is delicious ;)
Miklós Pósán . 2023-11-11
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Such a refreshing change to find somewhere with so many gluten free options. Great menu, friendly staff and delicious food
Lisa Swift . 2023-10-29
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Excellent service and delicious food. Beetroot and feta flatbread and Lebanese falafel flatbread both lovely. Side of fries was too salty though. I’d ask for no salt next time. Varied drinks including low and zero alcohols. Service was really polite and friendly and we were checked in on. Been several times and always splendid. Glad it has stayed so. Would happily recommend. App works a treat. Drinks arrived in minutes. Food not long after. Lovely ambience.
Bertie1224 . 2023-10-28
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Lovely burger and a great atmosphere
rylee manning . 2023-10-18
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good menu choices , friendly staff, easy car park near by.
Margaret Rothe . 2023-10-11
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Staff nice and helpful, food is excellent
Rebecca Kerrigan . 2023-10-09
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Lovely lounge, staff were all very welcoming and friendly. Food came in good time and was very tasty. Highly recommend!!
dabzzy123 . 2023-09-27
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The food was good and I was able to think and have a good conversation with my husband. The atmosphere was really cool.
Charanjib Bhatti . 2023-09-25
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Nice and cosy atmosphere. The staff were very kind and the food was tasty 😋😋
Maria Kovacs . 2023-09-24
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Wicked environment, tasty food, nice selection of drinks and most importantly dog friendly as well! Best place in town
Jordan Sinclair . 2023-09-24
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Went for brunch, my partner got the big full English which is very big and good value for money and I got the tapas which was lovely. Very good food. Really attentive and lovely staff. Overall really good experience and would highly recommend!
Jessica B . 2023-09-23
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Great burgers! Pleasant staff. This is a fantastic place to grab a bite to eat while in town shopping or out of an evening. A lot of time, money and thought has gone into the decor and theming of Capello Lounge. I like it.
Matt Ayre . 2023-09-23
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Order at the table using the QR Code and website. Drinks come out quickly and the food itself is tasty and the staff is friendly. The place itself has a homey feel to it so it is quite a relaxing atmosphere to enjoy while eating the food.
Gavin Jenkins . 2023-09-15
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Overall enjoyed breakfast here but would be nice if they toasted both sides of the bread (which we did tell a staff member at the time) 😜
Nicki Williamson . 2023-09-14
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I was very disappointed I ordered the Mexican Superbowl. However when it arrived it was not as I imagined. The rice and beans were clearly microwaved and just bad quality. The salsa tasted awful like it was made from some tomatoes they found in the back of the fridge that they forgot to use last week. And then there was a tiny pot of guacamole in the middle. Deffo came out of pot from Tesco or something. Considering that everything was microwaved I’m also very confused as to why it took over 25 minutes to come out. I paid £10 for this meal and it was defiantly not value for money. Don’t buy this meal it is not worth it.
abbieANA . 2023-09-03
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Regular and on a Monday main meal includes a glass of wine
Tony Arnold . 2023-08-24
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Always very polite helpful staff,feel comfortable if I visit alone.
Carole Appleby . 2023-08-19
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1st visit, nice food, stairs quite steep, my watermelon iced tea was delicious 😋
Mandy Carter-Fielding . 2023-08-18
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In a town largely devoid of funky, tasty places to eat this is an utter gem. We often return here as it offers up such tasty treats in a welcoming environment. Service can sometimes be a little slow, but they are always battling staff shortages it seems, but always polite and friendly. I hope it stays here for a long time!
Robin Rimbaud-Scanner . 2023-08-18
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Decent little place to go for food and they have quite a good range of drinks. Good service and very friendly staff.
matthew hay . 2023-08-15
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Decent food at reasonable prices. Our food was served by a very personable and helpful young lady called Lola. Big up to Lola
Terry medlin . 2023-08-11
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Great meeting place when out on a Friday
Matt Usher . 2023-07-27
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Very efficient & food was lovely.
Maureen Martin . 2023-07-24
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The WiFi is terrible, ordering through the app takes forever and our orders did not go through. We ordered drinks during happy hour that never arrived despite us being charged. We inquired with management who were rude and ultimately told us to order again without expectation of a refund and at extra cost as it was outside the happy hour period. Terrible service.
Melissa. T Mordi . 2023-07-16
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Friendly service in a nice airy bar.
Alexander Warren . 2023-06-29
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Foul house red wine , when queried it staff were bolshy , food was not what I expected , greasy , best thing about it was the halloumi fries all 2 of them £5 won’t come back should of just gone to the Hungary horse
Peter M . 2023-06-09
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Went with work colleagues, it's easy to get to, food is pretty lush, and the staff and very friendly 😊
Sue S . 2023-06-08
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Brilliant service, very speedy! We had tapas and it was delicious and great value for money. This was our first visit but will definitely come again.
Nicola Mander . 2023-06-08
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thank you all looked after nothing to much ,we will be back 🍺👍
Vinnieo56 O56 . 2023-06-04
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Food was lovely staff was brilliant ,such a lovely place . Thank you 🥘🙂
Savage . 2023-06-04
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Had a fab night at Castello Lounge. Amazing food, great drinks, really good atmosphere. Staff were friendly and professional.
Shazrocks . 2023-06-01
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What happens when Michelin star chefs cross paths with Victoria secret models? You get Costello Lounge. Or what we like to call… BESTello lounge. As the adventurers, Sam, Harry, and Sophie, descended from the peaks of the majestic Peak District, their weary bodies yearned for food. Whispers of dining excellence drifted through the cobblestone streets, heralding the legendary Costello Lounge as the epitome of culinary mastery. Little did they know, these street murmurs were a gross understatement, for what awaited them within those hallowed walls would surpass their wildest gastronomic dreams.
Sam Tooker . 2023-05-18
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Great location with friendly staff and tasty food. Food and drinks are quite pricey considering we are in Wellingborough.
LucAbroad . 2023-05-08
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I like the place. Ordered a teacake and a pot of tea. Huge teacake. Tea took ages. Menfolk arrived and ordered coffee. That took time to arrive. Not heaving busy. Teacake had fruit peel in One server wearing a crop top. Saving grace was the server who noticed my bank card on the table.
Fran Baldock . 2023-04-23
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Ordered a takeaway from here this evening for our family of five for the first time and was extremely happy! Was nice to see a decent gluten free menu, which I ordered the pulled brisket chilli from. The staff were friendly and welcoming, our order was ready on time (took 20 mins, which is very reasonable for the quality of food), the food was hot, well presented and delicious, will definitely be returning! Many Thanks
David Coles . 2023-04-19
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This location is wonderful for a quiet sunday lunch! A great range of cocktails and a perfect place to relax on a sunny sunday
Michelle Charles . 2023-04-16
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Lovely place. Quite a limited menu for fussy eaters. Good range of drinks, though some favourites removed from the new menu. Easy to order from the app and it is brought to your table. Nice range of cocktails. Tapas is good here.
Rebecca Jayne Hawker . 2023-04-09
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Visited here several times during March 2023 as our son had recently moved to Wellingborough. Great location, good food and certainly consistent in quality and portions. Well stocked bar and great staff... When in town, Castello Lounge will be our number one go to venue. Keep up the good work everyone.
Steve V . 2023-04-08
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Great place with lots of seating options and a superb menu with an excellent ability to cater for gluten free requirements.
Adam Bradbery . 2023-04-08
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Nice visit for cocktails with the girls, good range of drinks, not cheap but nice atmosphere. Easy to order from the table.
Linzi Binder . 2023-04-07
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Nice place for a breakfast. Though its looking bit shabby these days and could do with a refit. Its still good food and service.
Andrew Henshaw-Wood . 2023-04-02
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Good and varied menu, especially for breakfast. Not just the run of the mill bacon and eggs, although they are available to. Staff attentive. Always busy so usually a good buzz around the place. Very clean washrooms upstairs are a bonus.
Barry Phillips . 2023-03-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Dinner very nice and good value not had bad food all time I gon there breakfast is exlent
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Went today and as usual delightful and helpful staff. Went for the Christmas Market and it was bigger and better than last year. Had to drag the wife away. We'll be going back.
74 Opinions
Bar staff brilliant apart from one. Young woman who apparently thinks she is a manager is extremely rude and talks to customers like they are dirt.