Cassio Lounge in Watford

We are at Cassio Lounge today,we had the best time. The food is amazing and there is plenty of choice for gluten free options here. I ate two Tapas dishes which were the GF hummus with GF bread and the GF patatas bravas. The patatas bravas were incredible,they tasted delicious,came to the table piping hot and were a great portion size for a Tapas dish. The hummus was nice and so was the bread. The cold brownie was delicious,so flavourful and a massive portion size for just under 4 pounds. A handy tip,if you want to order the brownie,if you just want the Brownie you need to clarify when ordering that it is the cold brownie on its own. However,if you want it warm with the ice cream and chocolate sauce you need to request it with that when ordering. My Sherbert lemonade was amazing but there was far too much ice in the glass. The atmosphere is lovely and the decor is lovely. There is a lovely area within the restaurant which has comfier chairs just tucked away by the bar and ordering counter. It is idea for if you want to really relax in the sunshine and have a more private space. The Toilets were clean. Cassio Lounge is a great addition to Atria Watford,it would be nice if Cassio Lounge expands into the former Côte space to offer more tables. The staff were friendly,the service was quick and my gluten allergy was handled well. I would highly recommend Cassio Lounge.

Great place to eat...Charlie our server was great and even organised a free of charge cake for my daughters birthday

Brilliant vegan/veggie selection, with staff that go the extra mile. There atmosphere is great and the location is great.

Great decor, good coffee, fair wait for service.

lovely food.helpful staff. bonus point for having a glutten free menu . will definitely go back

I really wanted to love this place as a coeliac. I was in the area visiting a friend and my Gluten Free App said this place had an extensive GF menu, sweet!! I sat down and was told to order at the bar or via the QR code. I picked up a Gluten Free menu and went to the bar. I asked for the gluten free burger and was asked which cheese. All good. Burger came out quickly and looked great. After 2 mouthfuls I became suspicious about the taste and went to bar to double check I’d been given a gluten free burger. It was clear from the awkward look on the girls face I hadn’t. The guy who served me came over and immediately told me I could have a refund… that was the least of my worries. I ran to the toilet to take evasive action, horrible, and I headed back to my table to drink some water. I wasn’t asked if I had any allergies and the music was too loud at the till and as a result I was given food that could’ve caused something serious. I have, thank god, only had a mild adverse reaction. What made everything worse was when who I can only assume was the GM came over while the duty manager was taking my details and said “why didn’t you tell them you had an allergy”… like it was all my fault!! If a customer gets what they ask for they shouldn’t need to elaborate on their condition! It’s been over a week and nobody has checked in on me or offered any apology. I hope my experience helps other coeliacs.

Very nice discovery! It was the original and very warm decor that made us come in. We were made very welcome by two very friendly young people. We had a blast! And the icing on the cake, it was Monday so desserts were offered. My boys and I 100% recommend this kids friendly restaurant!

We went to Cassio Lounge after Boom Battle Bar today. We had a fabulous experience. They accommodated us well and served us quickly. I like having the Water dispenser so that you can help yourself to as much Water as you wish. We were served really quickly and the food was delicious. I had the Gluten free Twisted Chicken Club Sandwich which was absolutely delicious. The Bacon and the Chicken were delicious,flavourful and it went well together. The Guacamole was really nice too so was the Bread. I liked having the Tortilla Chips as an accompaniment to the Sandwich. It is also very good value too. The Gluten free BBQ Chicken Wings were delicious and the Chips were tasty. The Gluten Free menu is amazing here,there is so much choice on the menu. It is a nice atmosphere and the decor is lovely. There is a huge amazing Shopping Centre and loads of entertainment nearby.

I been to this place couple of time. I love vibe of the place. Idea for friends and family gathering to enjoy drinks and food. The entire lounge always stay clean and presentable. Staff members are welcoming to guest. Always happy to help customers.

A very good place to go for a nice lunch or a very lovely dinner. I've been there a couple of times . Some of their milkshakes had some of their alcoholic drinks and also the best bit their tea. The food is lovely the customer service can be improved but beyond that the kitchen staff they make brilliant food.

We ordered two all day brunch’s and they were served cold we were offered a replacement and to our surprise it was also cold! The young waitress apologised and gave us a refund that has not yet been received to my bank account. This was our first visit to the restaurant and we said to the waitress we were not in the habit of complaining about our food but in this situation to get cold food twice was ridiculous. She replied that she recognised us from previous visits we found that a very remark. Needless to say we will not be visiting the restaurant again.

Love Cassio Lounge; the decor, ambience, food and service. My favourite place in Watford.

Very nice restaurant, very good food very good service very good staff

The place is beautiful, well decorated however the service is terrible. It took 40 minutes for an English breakfast and there were little to no waiters around. Moreover, seating is a pain and took another 15 minutes for our table to be cleaned as we sat. The prices are pretty average however the food is very mediocre and honestly not worth it. Our food came cold and had to be reheated which took half the time. Not worth it don’t waste your time here.

Great place to spend on a date. Really nicely decorated and theme bar. Good ambience and service too.

Lovely vibe, good staff, great menu, nice decor but food was very salty.

Overall good experience, Starters bit small, bit pricey for drinks. If you want a pub with an ambience go here, if you want value for money go to Wetherspoons down the road.

Been to several of these restaurants and always have great service with great food

Had a lovely time here! Been 2 times now and this place doesn’t miss!! Me and the mrs love it as she is celiac and can’t find many GF options however this place has an extremely large availability for her which always works for us! Thank you so much for the great food!! Will 100% be returning!

My favourite place to go! Great staff, super friendly, the BEST Gluten Free menu 👌 great food and fab atmosphere ❤️ after being diagnosed with coeliac disease 6 years ago, this is my most favourite place to dine.

Such a nice place. Staff so friendly and chilled. Came in with my friend and 6 year old. Easy meal easy vibes.

Friendly staff. You can either order at the bar or use the barcode to scan on your phone and order. Food wasn’t great to be honest. But overall an average experience. Won’t be making plans to return here but if I’m around the area and need a quick bite to eat - I’d pop in.

Always a friendly welcome from the staff here. The atmosphere is usually very buzzy and busy, but always relaxed. Sometimes just pop in for a drink. Easy system of ordering at the table or at the bar. The food is lovely and there's something for everyone. Definitely a favourite of ours to visit.

Very special place with very special staff who go far beyond to accommodate person with serious allergy as they did with me. I was not at any point worried about having food that I'm able to eat. Staff is happy doing their job with smile and kind word. Thank you and hope you all have lovely Christmas with your families and friends and happy and prosperous new year 🎄🎉🍾🥂🎆 Dubi volunteer for Reach out charity

Been Cassio lounge a few times. Never had a bad experience here and the food has always been good quality. The inside of the lounge is always clean and presentable and the staff are always polite and on hand to help with any question. Latest visit I tried the chicken bacon & Avacado burger and it was fantastic. The tapas plates are also very good and worth the price.

I'm a celiac and they where absolutely fantastic with it, sanitised there hands and was just lovely people, kind and welcoming

Don't know Watford at all - and on a rainy morning this was the first place we came across. Quirky looking place - and service was friendly. Decent enough breakfast - but really odd for a sit down restaurant you had to go and order at the bar if you didn't want to use the QR code.

Nice place! Have a lovely cappuccino and Steak Frites 8oz 28-day-aged rump steak with garlic butter, veggie parmesan & rocket salad and fries. And also Chipotle Beef Brisket Burrito with Soft flour tortilla wrap with pulled brisket, spicy rice, mature cheddar, tomato & red pepper salsa, guacamole, pickled red cabbage and chipotle soured cream. Love it so much.

Nice lounge. Pets welcomed. Water bowls, blankets and toys available for dogs.

Great food. It was my third time on the triple tapas and wine to wash it down. Delicious food and refreshingly good customer service ( compares to poor or mediocre in many places)

Food and service were excellent. They had a live singer and she was just a bit too loud so any conversation was more difficult. Have used the 'Lounge' chain before and never had a bad meal and great value for money.

Casio Lounge in Watford is the perfect spot for those seeking a modern, stylish, and relaxing dining experience. From the moment you enter, the sleek interior and vibrant ambiance create a welcoming atmosphere. The menu offers a fantastic variety of dishes, from hearty breakfasts to flavorful mains and tempting desserts. The tapas selection is a highlight—bursting with taste and perfect for sharing. Their cocktails are expertly crafted, offering both classic and creative options that perfectly complement the meal. The staff at Casio Lounge truly stand out. Friendly, attentive, and knowledgeable, they ensure every guest feels valued. Whether it’s a casual coffee, a family meal, or an evening with friends, the service is seamless and adds to the overall experience. A brilliant addition to Watford’s dining scene—Casio Lounge is a place you’ll want to visit again and again. Highly recommended for its vibrant energy, exceptional food, and fantastic service!

Was really impressed with our lunch experience. The food was top notch, the service was friendly and efficient. The kids loved their meals and the relaxed atmosphere complemented everything. I highly recommend.

An ideal location with a decent atmosphere, completely thrown out the window by the poor service and disrespectful staff. Waited 20 minutes for two drinks and when approached to clarify what was going on, the pale-faced vampire-looking lad behind the bar decided to completely disregard his mistake by tossing the blame at myself (instead of apologising) for “not waiting around for the drinks” despite saying he would bring them over to the table. All while having a smug look on his face and no realisation of his actions. To make things worse the manager entirely condemned his behaviour and when called out for this her solution to the matter was to roll her eyes and tell us to leave. Thanks again Cassio Lounge! You do have great foot rests though I have to say.

Would have been 5 (for a lunch time visit) but the chicken soup in a mug was far too salty. Not healthy!

The food is nice but no kids menu to be seen so lady at till had to basically read all the options out to me. I don’t know if there had been food burnt or dirty oil or something in kitchen but it was quite smelly inside and my hair and clothes stank after i left. Like cooking. But burnt oil cooking if that makes sense ?

Food is decent but service is very poor. The staff is very rude.

Friendly staff, perfect food, beautiful atmosphere 😍😍

Cassio Lounge(I believe named after Cassiobury park or the calculator brand)was excellent today. It’s ideal if you want to come here after the cinema/puttshack/boom battle bar for a meal. We just had desserts today. The GF chocolate salted caramel sundae was delicious. Also very generous with the brownie peices which were delicious and beautifully decorated and presented. The watermelon ice tea was alright. Fairly reasonable pace for food to come out,friendly staff and lovely atmosphere. Spooktacular Halloween decorations,I think it goes so well with the lounge vibe and decor that it should be kept up all year round. Love the lounge chain,I hope to visit back.

Food is lovely. Staff very nice

I was only here for a drink. I didn't want food. QR code orders, stupid you have to register for it to work. Make up imaginary data.

Lovely place, really friendly staff, clued up on allergies, full gluten free menu. Most importantly, food is delicious. Highly recommend!

Attractive family friendly good food 🥐🥑 Polite and calm population.

It was something like hummus, and it was delicious! Sweet potato fries are delicious in Korea, but they are better than gamfries!

The staff are casual and friendly. Nothing was too much trouble for them. My daughter and I ordered the 'full English' but before we received our breakfast we were asked if we wanted to sample one of their main courses - chicken with chorizo. Absolutely delicious and they parcelled up what we didn't eat as a takeaway 😊 I remained in Cassio while my daughter went shopping and the staff couldn't be more helpful, no rushing me out and left me in peace with another pot of tea. Will be back and highly recommend 👌

Ordered a philly cheese ciabata Out of stock, Ordered 2 teas no tea spoons. Place is a quarter full. Asked for soup of the day sorry we haven't got soup 😔

Service was slow but being a Saturday that is partly expected but 45 minutes after ordering was a bit excessive. Food was good once it arrived. Fresh and hot.

Gr8 find in Watford. The decor and atmosphere is excellent, staff are very friendly and prompt and food quality was amazing!!!

Food was OK but seriously a wait of 42 minutes for 2 burgers, a sandwich, 3 tapas and a salad. It wasn’t even that busy just a slow Tuesday lunchtime No apology for the long wait

Good breakfast but they had no tea

Good place to sit. Nice large tables

Really good menu and for all. Really nice atmosphere.

Cracking little spot for brunch. It's great for vegans, veggies and those that love bacon and pancakes! The drink selection is also pretty top notch

Lovely service from Jana an absolutely star , good food as well , everything is perfect

Great food great location great atmosphere

You know what you're getting with this chain and it never disappoints.

I love Cassio lounge. Very good quality food and drinks. A great atmosphere and vibe. I love the decor it’s so interesting. Service has definitely improved since my last review which is why I’m updating my review. I now choose to eat here whenever in town as it’s got a good menu with tasty healthier food. I’m actually quite surprised it’s not busier during the day.

Food is ok nothing amazing. Staff are friendly and you can take your dog

I had such an amazing time at Cassio Lounge this weekend. Amazing food and drinks. The team were great, we can’t wait to come back!!

Absolutely amazing we arrived at 9 am this morning for my Nephew’s 30th there was about 30 people. Service was excellent, food was great and it was dog friendly, they had dog treats, dog toys and little blankets for the dogs. Would recommend to everyone

Always a winner for us...ambience is superb 👏 service is TAP THE APP or if you find it difficult they will manually take your order. Brekkie is superb and a big choice, lunch menu is plentiful and loads of choices...sweet/savoury...they don't rush you out...dogs welcome so plenty ramblers...our go to place

I love this place, great atmosphere and friendly staff. ⭐⭐⭐⭐⭐

10000000000000000000000/5 stars all the way.such yummy food.100% recomend coming here kid friendly dog friendly,adult friendly.verry clean no dirt spotted at all

When we walked in we got seated at a table realy quickly and the serice of the staff was great. The food was quick to come even when there is alot of people. The food was well cooked and tested great. The atmosphere is amazing there is music going on I'm the back ground and the whole place is really clean

Very good glorified cafe to go to really good atmosphere and really good definitely a five star review

Somehow we did mistake when ordering food burgers and beer plus green tea but smiling Ms.Arijana sorted out everything even offered us complementary drinks.She was really very good with highest standard and very professional. Mr Omar who was serving food was excellent too and deserves to get highest marks very professional too.I and husband Alex are pleased with service and are coming back .

On a recent trip to Watford with my fiancé, we decided to try out Cassio Lounge. I was a little disappointed at the ordering system but it wasn't going to ruin my experience. What did ruin my experience was biting into my Chicken, Bacon and Avocado burger to find that the chicken wasn't cooked through. I took my burger to the front desk where I showed it to the lady whom I believe to be the manager (she never identified herself), said she'd deal with it. She came to the table and offered to take it off the bill and give me anything off of the menu that I wanted. My stomach was already turning at the thought of eating raw chicken, so declined any more food and opted for a drink to calm my stomach. I was then told that due to the way food is ordered (you pay by app or at the desk in advance) that I would have to wait for the head office to contact me to receive my refund. Disappointed, I left my contact details. This was a week ago and no one has contacted me or given me my money back. To make matters worse I did experience an "upset stomach" that evening and had to cut down time with my family before I left to go home. I would not recommend this place.

Fine place to have breakfast, the food was okay, the ambiance good, although the volume of the ’background' music could be one notch down. It’s a plus that next to ordering by phone/app, you can also order at the bar more humanly 😉

The food is absolutely delicious, especially their shakshouka and patatas bravas! We came here multiple times, however, the service is extremely bad! Tables are always full of old plates and dirty, nobody comes to clean them when they sit you, the staff look very unhappy, they don’t even bother to put a smile on when they bring your food or drinks and service is very slow. I would definitely recommend the food but the service does put you off coming here again.

Shocking is all I can say. My husband and I popped in for some lunch. The guy that greated us was very helpful, we asked for a gluten free menu (nice menu) were told to find a table and order at the bar. The waiter just dumped the food on the table (1 plate at a time). My gluten free bread roll was rock solid, the brisket was barely warm and my garlic & parmasen fries were cold. My husband's food was just slightly warmer than mine. I asked the waiter if I could get my food hot. On his return he just put the plate in front of me and walked off. The brisket was a little warmer (minus the garlic mayo) but the fries were still cold. I personally took them back and said sorry they are still not hot. When the fries came back they were inedible. How hard is it to say 'sorry about that' Over all it was one of my worst dinning experience ever.

Eaten here quite a few times and it is always absolutely spot on. Good value, quick service and the food is excellent every time. Highly recommend this place for a brunch or light lunch.

Staff seemed very preoccupied, despite ordering at the table via QR code and inputting the table number for your order I found it very unprofessional of some serving staff to walk around asking tables was it their order, they didn't appear to know the table numbers. Our table was filthy, but couldn't ask staff for additional napkins to clean it ourselves as they would literally drop off drinks/cutlery/food and run. Never checked in mid meal, never spoke to us. Felt like an inconvenience.

Great brunch spot with excellent cooked breakfast and decent coffee! You can order from your table or from the bar. Great service!

We chose this restaurant based on the online gluten free menu and was not disappointed. We both had burgers, I had the regular cowboy smash & miley had the gluten free cheese & bacon burger and we shared the gluten free halloumi fries with chilli jam both upgraded to GF sweet potato fries and it was all lovely and at a good price for the quality, taste and size. For desert I had the churros and miley had the gluten free brownie, again both very nice (chocolate sauce with the churros wasn’t brilliant but still fine) Should we find ourselves in Watford again we would 100% come back

Fab menu, excellent service, knowledgeable staff, prompt service and delicious dinner ... What more could you ask for!

I never usually bother with bad reviews but our experience at Cassio Lounge Watford was so terrible that I can't not bother. Our waitress was quite frosty with us on arrival and, considering how quiet the cafe was, it seemed a bit unnecessary and rude. The food, however, is what's encouraged me to leave such an awful review. Upon eating the Faux BLT from the vegan menu, I was left with the worst experience of food poisoning I have ever known in my entire life. Without going into extreme detail, I was physically and uncontrollably sick (all over myself, all over my clothes, all over the airport terminal and in front of the entire departure lounge) four time in Stansted Airport - and a further twice more on my flight - having eaten ONLY the Faux BLT that morning. I've since sent an email to Cassio Lounge to express genuine concern in the interest of it not ever being an experience someone else should have to go through again, and received zero communication in response. Incredibly disappointed, I should've paid a fortune and just eaten at the airport.

A lovely, relaxed atmosphere and great beers

No table service queuing up at counter..not good

Perfect and beautiful business! The interior captivated us. Friendly staff. Drinks excellent. Food very good.

Really impressed every time I come here. Lovely food, staff are really friendly and there’s generally nice vibe to the place. Would highly recommend

The feeling of a cosy pub but much nicer, food is really good, especially the full English, not oily or overcooked

Obsessed with their food. The music is a bit loud, but I could eat here every week for the rest of my life!!

Came with a friend for lunch and we both decided on burgers. Delicious - even the gluten free bun. Great coffee too. My friend commented that the latte with oat milk was the best she's tasted. Praise indeed

Lovely atmosphere and food, reasonable prices.

Great place for a breakfast. Nice interior, not too busy if you come a bit earlier. Great coffee, would recommend!

Lovely dinner with a special surprise birthday dessert. :)

It was such a lovely experience , the service was amazing especially from this waiter called Dennis he was so positive and helpful.

Update: I appreciate the response I received from owner. Will try Cassio Lounge again and update my review based on that experience when I do. - - - - - - - - Entered Cassio lounge last night at 9:40pm. Was approached by one of workers and told to sit anywhere, to order food via QR code and collect drinks at bar. When trying to order food by QR code, it kept hanging. I ended up approaching bar at 9:48pm to say our orders for food and drink aren't going through to then be casually told by same worker, yes the kitchen closes at 10pm so you cannot order food now. Why didn't she tell us that as we entered? The website states it closes at 12am, if the kitchen closes earlier it should be stated on the website and workers should also advise customers on entry. When I asked if that was new, another worker then proceeded to tell me that is their policy. I just asked if the 10 pm kitchen closing was a new thing, I don't need to hear it's your policy and it's also not a good thing to tell customers after offering bad service. It just aggravates them. All in all a terrible experience here last night.

Popped in for a lounge breakfast this morning as just needed to escape the world for a bit. I think this place has everything to put one at ease. An assortment of nicely spaced tables and low volume relaxing background music. Add to this a freshly cooked breakfast which is always so beautifully cooked and presented you cannot go wrong. Staff are very friendly here.

Lovely place, clean and the staff was polite. Family and pet friendly with a mini station for dog treats and toys, which we found cute. Food was good and freshly made. There's lots of choice on the menu so worth a try. We'll be going back!

We had lunch today with some drinks like chicken burgers and sides.We enjoyed and it was very good. Atmosphere was very nice typical for Friday.Service was excellent.Specially the waiter Ashley whose service exceeded expectation contributed this.The company has to be proud of having him.We have also to mention waitresses Jana & Emma who were excellent.Definitely we will be back. Alex Mileusnic

First time at Cassio Lounge and it didn’t disappoint. Service was quick, it had a really nice vibe and the food was delicious. Tapas plates could have been slightly bigger but that’s me being picky! Definitely worth a visit

It's one of the few reasons I venture into town. Food is great and the service is just as good.

Food was delicious. The staff were lovely and really helpful and polite. We didn't have to wait for our food and drinks for long at all. There is lots of choice, so there are lots of choices for whatever you fancy. Thank you.

Our group of friends to go place for a nice relaxing drink and a catch up. They have some sofas as well as tables for dining. Order at the bar or through QR code/website. No app needed. Unique and interesting decor.

All i can say is.... I love it there.. Totally my vibe, hippy, retro, artie all rolled in 1..and all staff r just beautiful people and always soo happy and happy to help... Its mine and my daughters/sons go to everytime we go Watford always got av a coffee /breakfast...and if u av dogs they r allowed in to and get slightly spoiled wiv treats too..

Arrived and told to go and find our own table. No menus. Had to find our own. Ordered using the app. Food took 25 minutes to arrive and was cold. Waiter arranged for the meal to be re-done, but his response was at best indifferent. Never again.

Love this place the decor is so different, just feels cosy and relaxed

Where to start, came with my mum, sister and nephew. We all got our food but I ordered tapas and only 2 out of my 3 dishes arrived. After 10 mins I asked about my 3rd dish. I was told they would bring it when it was ready. So I waited another 10 mins, now the dishes that I did have were stone cold. I asked again and was told the kitchen forgot to do it. So now I’m waiting another 15 mins for all 3 dishes to come out to me. I was so over hungry at this point that I couldn’t eat it. However they did refund me In the end. Super disappointed as I heard this place was a lovely place to eat.

Visited for a quick snack and a drink after a busy week at work. Staff were really friendly and the food came out really quickly. The three tapas selection offers a good mix at a decent price.