Based on 971 opinions finded in 1 websites
Based on 971 opinions finded in 1 websites
Nº 390 in 809 in Calderdale
Opinions
Amazing!! I organised a 16th birthday meal this evening for around 40 people and given that I only booked this 2 weeks ago, the customer service was outstanding. To sending over the menus and guiding me through the food order process, they were always on hand to help me. When we arrived the table was set exactly as we had hoped and the staff couldn’t have been more helpful. To say it was such a large number of guests, the food arrived quickly and exactly what was ordered no mistakes at all and was outstanding. Thank you so much for a wonderful evening to all staff involved and of course the amazing chef. I would recommend to anyone from a couples to a large family/friend get together. Amazing food and amazing staff and venue.
Katie . 2024-11-26
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Myself and my partner travelled an hour round trip to come for food as we had seen so many good reviews. We did not make a reservation for the restaurant which is our mistake. When we arrived we spoke to the owner who told us it was a 40 minute wait for a table, we were happy to wait as it had already taken us 30 minutes to get there. Fortunately, the manager of the restaurant managed to squeeze us in within 5 minutes of us being told there would be a wait. I ordered a carbonara which was nice. My partner ordered the pan seared lamb which the waitress then took to the kitchen and came back to tell us there was no Hake, which is a completely different meal, my partner then confirmed that he had ordered lamb and the waitress then said oh sorry the lamb. We then waited 25 minutes for our order. My order was correct however they brought my partner pan seared Hake which he is not what he ordered. The waitress apologised and said that it was her fault and she would take this back and ask the kitchen to make Lamb. She then must’ve spoken to the kitchen and the restaurant manager as he came over and tried to make out that my partner has ordered the Hake, which he then again explained what had happened with the waitress and that he does not like fish and would prefer to have them make the lamb. The manager changed his tune and said it will take too long to make the lamb you can have a pizza instead and brought the menu back over. My partner did not want to have a pizza and felt pressured to have this meal as we were told the kitchen would be closing soon. However, I don’t understand that if we were to have waited the 40 minutes for the table and we had ordered the lamb and carbonara then the kitchen would’ve been open as this whole interaction happened within 40 minutes of us being seated…so he blatantly lied to our faces. I was extremely disappointed with the service and would not recommend coming here for a date night. This experience completely ruined our night and I was extremely annoyed for the rest of the date night. My partner still kindly paid the £50 bill. If I was him I would’ve refused to pay for the poor standard of service. He paid for the pizza he was practically forced to order as he was so hungry he ate it anyway. I am appalled at the blatant lies and trying to spin this issue on the customer. I will not go back to this eatery again.
Kaitlyn Adele . 2024-11-18
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Had lunch. The , quality, preparation, presentation and service were all excellent. Very generous portions. All in a lovely setting overlooking the lake. Will definitely be back .
Marylin Wright . 2024-11-14
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Great location,great overnight stay,very clean,try it out for yourself.not far from brighouse town centre
Antony Cook . 2024-10-21
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Very nice first time visiting but will return the staff and management we're very nice and friendly.
Anna Ascough . 2024-10-20
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What a wonderful experience 10th October greeted by Mia and Ella, went out of their way to make us happy and they did , way and beyond, just loved there charisma so good at what they do at work thank you both ,and massive thanks for upgrading us to a lovely room imad the manager was fantastic, this place has everything wonderful experience and I'm definitely coming back 5 star all day long JJ
John James . 2024-10-10
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Payback never felt so sweet. Criminals! Just spotted you have opened your booking.com account to take money off vulnerable individuals when you’re not even operating and you have been shut down. You are crooks! Taking £59 for a room…really desperate. Reporting you to booking.com! You will not get away with it!
Maggie H . 2024-10-08
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had a lovely meal last night, the ambience is nice, very clean and modern,very attentive, will definitely be back again
Trish Gledhill . 2024-10-06
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Absolutely delicious lunch today, exceptional quality ingredients & great value for money the staff were professional & friendly & the setting & views are amazing we will be back thank you x
Kate Young . 2024-10-03
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Been a blot on the landscape for years. Doesn't need new owners, needs bulldozing. Let the nearby residents have some well deserved peace after years of trouble and turmoil.
Jim Taylor . 2024-09-04
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seriously what has happened to this place it's just over the years become really bad. Food has gone downhill the owners are always in trouble it needs to be sold and taken over and revamped by new investors
Haj . 2024-08-19
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Closed down due to grow on site, had a birthday meal booked and didn’t think to inform us they had closed. Hope they don’t open again.
Callum Stoddart . 2024-08-17
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Once again had a great meal here with my kids. Excellent food and service
David Bythell . 2024-08-07
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Excellent food including breakfast & the staff were really helpful BUT management need to be more aware of what staff are past over information wise or staff need to take more notice as 2 different members of staff knew nothing about the wedding going on & that some guests would be ordering food & drink pre paid for, I was also told what the bill was when all I had asked for were my drinks? Not that I'd come to settle the bill, very confusing & also stressful as I'd then been working for quite some time & simply wanted to go to bed. I was there for the wedding but as I was also working I had phoned the previous day to confirm I'd be there from 10.45am & would the room be ready, I was assured yes & due to circumstances I impressed on it or I could have travelled a little later. The room wasn't ready so my job was already made very difficult, around 1/2 an hour later I was asked if I wanted another room to be made up, I confirmed it was big enough to take a travel cot, I was assured yes but it wasn't, at least not for myself & my guest to be able to move easily between the tiny en suite & the bedroom & us also having a case & rucksacks & being able to easily open & close the window. There was also a portable heater as well as a fixed wall heater in the room so assumably the fixed heater needed a plumber? I couldn't move the portable as the travel cot was up & in use, very annoying. The tap was also fixed back to front so H was actually cold & C was hot, I was also sober just in case anyone reading was wondering. This was room 2, the mattress needs urgently replacing & a mirror needs fitting in the bathroom.
Jane Knighton . 2024-08-06
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Lovely place visited Sunday for the 1st time and it was excellent
Chris Sutcliffe . 2024-08-01
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Called in for lunch at this superb location overlooking Cromwell Lake. Just a few minutes from the centre of Brighouse towards Elland, but seems a world away with the view over the water. Service was good and the food excellent. Not the first time we've been here and won't be the last.
Peter Zunda . 2024-07-31
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Food was excellent. Three of us ate there, was given a fantastic table in the window, We all had starters and we had the Classic Steak on the Rock, its a real dining experience rather than just a meal. James and Josh run the restaurant like clockwork and don't rush you to finish your meals either. Go, Eat, Enjoy 😉
Dominic Robinson . 2024-07-23
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We had our wedding reception here, all staff were magnificent 👌🏻 couldn't fault them. The scenes of the lake really made it. Everyone thoroughly enjoyed themselves. Thank you
Eve Lees . 2024-07-19
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Absolutely beautiful place with great staff
David Hodgson . 2024-06-11
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Had a great day / night there for Love2be, great venue 👍 👌 😀
Stephen Rogers . 2024-06-10
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Burgers were ok. Cocktails were OK. View was spectacular and service was amazing.
Zara Crowther . 2024-05-25
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Amazing locale, great views and awesome menu
Robin Shaw . 2024-05-16
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Service was bad. Told we had to leave our seats with no notice after ordering food with a 1month old baby. Horrible place not worth the time
Joanna Halstead . 2024-05-11
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Fantastic place with great staff. Food excellent.
Micah Archer . 2024-05-05
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Fantastic food! Great special offers! Beautiful views, decor and location with ample parking! Welcoming and friendly staff. Highly recommended and will definitely be going back.
Debbs Ducky . 2024-04-23
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So happy we stumbled on this gem! Lovely staff, delicious Italian food and beautiful views. Would definitely return if ever in the area again 😊
Vicki Mathews . 2024-04-21
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Absolutely 1st class service and food. I had my sons 18th birthday meal here, 27 of us . Food was delicious with not a single mistake of the large order , came quick and hot. All staff couldn’t do enough for us. Had the best evening in a long time
claire brodzinska . 2024-04-20
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A strange location at side of a busy road but once you enter you understand why - amazing lake views. Staff always friendly, food always spot on Italian & you have a piece of heaven right there.
Emma Wilson . 2024-04-15
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A very pleasant and friendly atmosphere with excellent food and service
George Balaam . 2024-04-01
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Great venue in a beautifull location, well worth a visit.
Julian Bland . 2024-03-18
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Best Calzones Ever!!! Very friendly staff and very reasonable prices. This is our new favourite place to come and eat. Looking forward to coming back soon!
stephen brooks . 2024-03-13
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Very expensive, but it is lovely in the summer with the view over the lake
Dave Harker . 2024-03-11
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Absolute brilliant experience of cooking your own fillet steak on blackrock (you can also choose for them to cook it to your liking). It's not the cheapest of meals, but I'm a firm believer that you pay for what you get and you get a 5* service. I will most certainly be going again, for those that want to try it out from further a field they also have rooms that you can stay in.
Darren Teasdale . 2024-03-09
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Great service and atmosphere. Definitely worth booking for a party and anytime visit.
Nicki H . 2024-02-12
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In a beautiful spot. Great pizzas!
Gillian L Cohen . 2024-02-09
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First time going to Casa Brighouse, easily one of the best meals out I’ve ever had
Zachary Wood . 2024-01-31
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Came for food beautiful place had high hopes for the food but wasn't great the started didn't taste of anything and the bread was burnt (had garlic mushrooms) main was bland and expected a bit more than what we got. The room was so smokey we had to open a door as we couldn't stop coughing and the staff agreed it was bad! Staff friendly
Kayla . 2024-01-21
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Very good reception polite and knowledgeable friendly staff glorious food especially the home freshly made pizza 🍕 xx
bran hatzer . 2024-01-05
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Always amazing service and food. Really feel looked after.
Linda Smith . 2024-01-03
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Amazing food ! Good value for money. Great service, fantastic atmosphere.
Rafeeq Chaudhry . 2023-11-28
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What a strange hotel. Initial bookings were stressful - some of us paid up front, some of us weren’t even asked for an initial deposit but assured we had a room. Many of us were told we had booked room 15. I’ve still no idea if breakfast was included or not - there was no menu and we were just asked if we wanted ”the breakfast” or not. Some of us were asked to pay for it upfront, some of us didn’t pay for it at all. I mean, the hosts were more than friendly - one of the men told us all that he worked there but was having a day/night off, which left us confused as to why he’d want to hang out at his place of work, but there we go. On arrival they told us our friend’s room didn’t have hot water. Although the hallway had ceiling panels that looked like they were about to cave in and a carpet that needed a good bulldoze, the rooms themselves were nicely clean. Well, my one was - my friend showed me a photo of her bed which had a mixture of thick dust and confetti all down the side. It was like the rooms hadn’t really been thought through, like, a kettle, but no plug socket near by. No cupboard/hang rail to put any clothes. No hairdryer. Certainly no space to open a suitcase. We randomly found out that the keys to each room work on every room, which of course is a huge safety breach. This needs to be rectified immediately. Nice view of the river and trees outside!
K R . 2023-11-20
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Great service great place great people
James . 2023-11-09
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Absolutely stunning MaashAllah beautiful place clean friendly atmosphere inviting place is perfect for any occasion.would recommend
Sana Khan . 2023-10-27
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Some staff nice and helpful, others not so much. I was here for a wedding and felt that more could have been done. The outside area is amazing though and beautiful views across the lake.
Linzi Wagstaff . 2023-10-06
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1st time there it was a brilliant experience food was amazing service was just as good
yvonne ward . 2023-09-19
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everything is beautiful to spend a different Sunday!
Mau87 . 2023-09-13
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We Visited Relatives in The Area on Sunday , Visited Casa Again and Had Sunday Lunch Option Sirloin Steak, Tomahawk Pork Chop With All The Trimmings Excellent Quality Food, Great Value, Superb Location Cannot Fault Anything
Peter Finch . 2023-09-12
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Been here a couple of times. Once for a meal and again for a wedding. The food is very nice and well made. Also the staff put on a great event for the wedding and had an amazing night. The room was very nice and clean. A little on the small side but well furnished and had a very nice bathroom/shower. Great views from the terrace overlooking the lake too.
Danny Liddle . 2023-09-03
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Nice food in here and a good spot for a few drinks - especially when weather is decent and you are overlooking the river
Samuel Liversidge . 2023-08-17
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Only ate location is epic , like something abroad almost classy. Steak on stone is impressive. Onion rings freezer bag... Pizza is hit n miss bar is good. Service wasn't 5 star nor food but would go again .
Craig Edwick . 2023-08-12
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My son visiting me from Leeds insisted I took him for lunch. I'd never been and he had heard it was nice etc but OMG never again. They had one poor guy on his own trying to serve everybody. We stood 15mins waiting etc. The clientele almost drove me away to be honest. They let in all the local knuckle draggers and what looked clearly like drug dealers. Will never go back. Shame because sat outside in the sun with nice views etc They could have a super place. Had their casa burger which was nice a 7 out of 10 for food.
mark howard . 2023-08-12
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Poor service,downstairs bar closed on a Friday evening. Up and down the stairs to the bar, no waiter service. Then when you order your food to eat outside. They bring it to your table and tell you to get your own cutlery & sauces..never known that before. They're are cutting corners on service to save on staff wages..won't be going again.
Stuart Wood . 2023-08-11
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We had a lovely meal. The seafood spaghetti was amazing. Service was excellent.
Debbie S . 2023-08-10
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Strange place really. Tries to be quite smart, but has a mud car park and broken entrance step. Expensive drinks and food served by staff with no desire to communicate. Could be better, but not a place for me.
Nicholas Johnston . 2023-07-31
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Just went for food and as usual friendly people service very good and delicious food 😋
Dorothy Fearn . 2023-07-27
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Excellent staff went out of way to assist. Food was finger buffet and very good. Would go again and though this time I didn't stay would stay over next time variety of rooms and all well appointed
John Smith . 2023-07-25
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Food was fab and service was fab no complaints 👌
George Knowles . 2023-07-18
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Attended a friends wedding here it was lovely Brilliant 👏
Gail Taylor . 2023-07-16
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Fantastic location, especially on a sunny day
Jude Robinson . 2023-07-09
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Called for a coffee and to admire the views. Between lunch and dinner service. Looked at menu. Definitely on list for a meal
Helen Armitage . 2023-07-02
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Food was simply beautiful with excellent service. Weather not its best but can imagine sitting outside in the sunshine with the picturesque view. Definitely will be back. Get yourself down there you won't be disappointed.
John Crowther . 2023-07-01
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Shocking staff. Shocking owner. The fact the owner allowed wastes to flow in to the lake is one thing. The fact that he allows his staff to not care about customers is another. We won’t be back
Kyle Higgins . 2023-06-24
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Great place to hang out with friends, delicious food
Clifton May . 2023-06-22
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Excellent staff and food, amazing Views to top it off
Richard Parkinson . 2023-06-13
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Popular venue for food drink & accommodation not used accommodation outside area very good scenery overlooking River enjoyed the visit here
Stephen Hunter . 2023-05-31
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Called in for a quick drink while out on a walk the beer was cool and the views exceptional.
blaize booth . 2023-05-30
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Was great experience but bit expensive
Michelle Louise Pritchard . 2023-05-29
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Such a nice place & lovely location. Food is very nice & outside the seating area & view is stunning!
Kieran Broughan . 2023-05-04
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Sadly not a good experience the food wasn't up to any Italian food I've tasted. Bedroom not very clean and tiny.
Jacqueline Jarvis . 2023-04-24
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Lovely location. Fantastic veranda with views over lake. Perfect in summer time. Food good. Service good. Nice bar area.
Michelle Wright . 2023-04-21
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Great food, great service and a great view, what more could you want!
Nadia Arezina . 2023-04-20
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Beautiful surroundings. Outdoors and in. Great atmosphere .
Linda Senior . 2023-04-14
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Lovely evening, great food, and attentive staff.
Sue Ward . 2023-03-19
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Near to town. Nice atmosphere. Good vees across water.
Emma . 2023-03-19
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Food and service are great. Drinks are very expensive though, £3.50 for half of Peroni. Also, it felt cold inside the eating area.
Jojo . 2023-01-25
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First time there had a lovely time will go back again food was fantastic
Gloria Simpson . 2023-01-22
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Fantastic dinner. Best steak I've had in a long time. Food and service first class.
Martin Horrocks . 2022-12-31
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This a great place, a little on the expensive side but you get what you pay for. Nice polite staff and a lovely clean place. Nice and modern all about the place and it overlooks a nice lake on the back. I've had the luxury of staying here in the past and the rooms are nice, bright and clean. The breakfast was also lovely in the morning.
Grant Raynor . 2022-12-01
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Always good food and professional staff..
Hayley Boughen . 2022-12-01
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Excellent food and great service with helpful and friendly staff.
Martin Parker . 2022-11-22
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Casa Brighouse is a good place to visit and dine out it also has a good view of a large lake
Alan Alan Bassinder . 2022-11-12
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Excellent service and excellent quality food
paul naylor . 2022-10-29
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We went on Sunday with my wife son daughter in law and grandchildren. We all had Sunday roast. Beef lamb chicken . This really has got to be the absolute best Sunday carvery I/ we have ever had. Cooked to perfection.. taste out of this world and quality meat and veg.. real homemade gravy. If you get a chance to try this it's a winner every time. The management and staff are fabulous!! 5 *
Zahid Siddiqui . 2022-10-09
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Excellent customer service and food Spot on
lee warhurst . 2022-09-23
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Had a lovely family Meal, all ages, and everyone enjoyed it, staff were lovely and helpful, and the setting is beautiful.
Alex Klein . 2022-09-19
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Ok food staff attentive, fudge cake foe celebrations was dry
Ben Benj . 2022-09-19
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Good food, great service and that view. Very reasonable prices too. Definitely worth a visit
melanie stevens . 2022-09-17
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That was absolutely first class 👌🏻The best steak I’ve had in years
Jonathan gurney . 2022-09-16
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One of the best experiences we had for my cousins wedding the view on the balcony is excellent
Imran Amin . 2022-09-14
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Heard the food was nice from my family but the veggie options were bland and not many to choose from ,but what I was most concerned about was the boss as soon as I walked in within 5 minutes I see him talking to an employee like dirt, he even came up to our table and called them lazy! Waitresses were lovely despite him treating them horrible, kept a count on about 10 instances where he was horrible in my 2 hours there, twice right in front of my table, I’ve worked in this kind of environment and can tell it’s not just a little snap when he’s annoyed as it happened numerous times. Hire staff with experience and pay properly if you want perfect waitresses ,It’s a high pressure environment and their on stupidly low wages, and they’re probably burned out,your business isn’t their be all and end all, they were doing a great job! Give them a break.
Tamsin North . 2022-09-04
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Came with the family last night as my niece had booked for her birthday, food was OK but expected exceptional at the price they charge, restaurant manager was very attentive to us but noticed he was very rude to the waiting staff, don't understand why as they did a great job, they were very polite and helpful, amazing views but won't return in a hurry.
Pamela Adamson . 2022-09-04
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Granddaughter wedding brilliant venue
Michael Mcnulty . 2022-09-04
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Drink prices where way out there
Paul Parkinson . 2022-09-04
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1st time here. Didn't dissappoint. Fantastic view. Brilliant food.
Jean North . 2022-09-04
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Beautiful surroundings. Delicious food 😋 😍 Great entertainment if you can book a ticket in advance.
Chrystal .C . 2022-08-31
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Enjoyable and tasty lunch with lovely views
Chris Baldock . 2022-08-26
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I went to attend my friends wedding. Awesome venue, nice terrace overlooking a lake/river. Really clean looking and it was great service.
James Cathcart . 2022-08-25
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The food was delicious and the service was second to non. Very polite, friendly staff. Beautiful view.
Caroline Seabourne . 2022-08-25
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Really nice place, good food, gin and lovely outside terrace. Mens toilet window looks across the water, nice view while doing your business!
Neil Gordon . 2022-08-23
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Great outside space over looking the lake. Comfortable seats, nice place to chill out
Cassandra Mayes . 2022-08-17
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103 Opinions
Bought 3 cornflakes tarts, went home, all 3 were soggy and tasted off, called the shop, spoke to the person who served me, she was very rude, did not offer me any alternatives, waste of money, all 3 gone into the bin. Never going there again.