Based on 2.102 opinions finded in 2 websites
Based on 2.102 opinions finded in 2 websites
Nº 52 in 398 in Monmouthshire
Nº 2 of 11 Italian in Monmouthshire
Opinions
Great food, lovely attentive service that was just right, cosy atmosphere that made the evening feel special.
Bethan Williams . 2024-12-16
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7pm booking and they weren't ready, sat down at 7.20pm. Majority of food was ok, one non fish meal had capers in it which they took back and wasn't charged for and the roasted veg were soggy & swimming in oil. Service from staff was good & atmosphere was good.
Meta Watkins . 2024-12-14
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Food and service was very good, I had the salmon ravioli which was lush!
Madeline Rose Smith . 2024-12-12
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On arrival we were met at the door by a very rude young person. Instead of welcoming us, she just said "yeah". Told her we had a table booked. After finding it on her piece of paper, she just said follow me. We followed to the second floor and she just pointed to a table. That was it from her. The next person to deal with us was a young lad. He waited on us well but unfortunately it wasn't enough to bring it back from how we were spoken to at the start. Most of the staff didn't smile and looked as though they wished to be somewhere else. If you are going to work in the public eye then you should smile and not make someone feel as though the restaurant to to high end for them to be there.
Louie Winfield . 2024-12-05
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One if the best Italian restaurants we've been to - service is friendly and efficient, food is amazingly good. If you're in Abergavenny definitely eat here!
Lorraine King . 2024-11-26
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Very cramped, food, although looked lovely was cold and it was not warm inside, maybe that's why food was cold... had it been warmer inside and food hot i would have scored it higher.... don't think I would return.... expensive for what we had
Theresa Elkins . 2024-11-20
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We walked in, never expecting such a fantastic meal, everything was lovely, the staff, the ambience, we will diffinately go again when we visit Abergavenny.
vanessa hart . 2024-11-17
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Had a wonderful meal at Casa Bianca in Abergavenny excellent service too
Karen Jones . 2024-11-05
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Truly stunning Italian restaurant. I couldn't count how many Italian restaurants we have been to but this was top draw.
Silver Smiff . 2024-11-05
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Excellent experience. The food was scrumptious and although it was busy on a Wednesday evening, we could still have a conversation without shouting. Casa Bianca is one of Abergavenny's best kept secrets.
Gail . 2024-11-04
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Without doubt the best Italian restaurant we have eaten in. So good we travel to Abergavenny just to eat here. Fabulous food and excellent service. You've got to try it!
Clive Granville . 2024-11-01
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Delicious food and a great place to eat
Lewis Evans . 2024-10-30
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Good choice on menu. The team were very quick with serving us. Even though it was really busy we didn't have to wait and the food was lovely. Would recommend.
Joanne Wiggan . 2024-10-27
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Quality food, nice decor, polite service. The room is super warm, for me a plus but others might find stifling. It can be rather noisy when at capacity and it’s a bit disappointing they don’t have draft beer. All said and done, the duck main was exceptional.
Will . 2024-10-25
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These guys wait for ages to cancel on you at the last minute. Placed an order and they let it go on for ages and then I can't get anyone else.
D B . 2024-10-23
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Great Italian food that has dairy free options. Service us great too
Mandy Huckbody . 2024-10-20
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Food excellent Friendly and professional
Vereena Mann . 2024-10-15
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Bang average, calzone was lukewarm, service was well below par, sadly the younger staff members didn't seem to be concentrating on their work. ⭐⭐⭐ is being generous.
Gary Stoessel . 2024-10-08
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We went last night (05th October 2024) for my wife’s birthday and it was incredible.Food was amazing and the service was the quickest that I have ever experienced in a restaurant in my life.We had all three course in an hour.They even surprised my wife with a birthday drink,which was a strawberry Prosecco.Highly recommended!
Simon Jones . 2024-10-06
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A lovely place to eat with exceptional food and service, we will be returning in the next few weeks with our family.
Nicola Baker . 2024-10-06
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Food was amazing. Risotto was delicious. Service friendly and efficient.
Lloyd Greenway . 2024-10-06
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Lovely friendly, helpful staff and very nice Italian food. Thank you all at the Casa Bianca .
Paul Jones . 2024-09-30
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Excellent in every respect Daughters 18th birthday She was made to feel special, birthday balloon free cocktail Staff are very good very polite Price good for the quality of food and service
Michelle Jones . 2024-09-26
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The food is really average, nothing special. Sirloin steak was thin and grey, ricotta cannelloni was dry. Pizza looked the best. Error made on the order so one main was 15 minutes later than the rest of the meal, but no acknowledgment or apology. We won’t be back.
Welshgirl . 2024-09-22
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This seems to have gone down hill lately. The service is always excellent and there are some beautiful Italian dishes on the menu. There is always a lovely atmosphere, although the seating in very close and people with mobility issues might struggle and so I would recommend they mention this upon booking. My food was clearly slapped in the bowl with little care and when we asked for butter, we were served margarine. Portions are getting smaller too... even children's portions are very small. There just seems to be less Care and attention to food quality like there used to be.
rtippo . 2024-09-22
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Do not eat here if you have allergies, sensitivities, or dietary requirements. Ordered two vegan pizzas through ubereats and one was vegan and one wasn’t. Unfortunately my lactose intolerant boyfriend had a slice before we noticed they were different. Instead of apologizing the woman was arguing the whole time that it wasn’t their fault that the pizza wasn’t vegan. As you can see in the photo we clearly ordered two vegan. The woman could have at least apologized but she was standoffish the whole time. Casa Bianca is lucky I’m not the one who had the not vegan because my body lacks the enzyme to process dairy so I could have been hospitalized. Be nicer and better. Edited to add: ALSO it’s INSANE to make us BRING THE PIZZA BACK TO GET A REFUND. We literally ordered it online for delivery. Just refund it over the phone
Freya Zank . 2024-09-18
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My daughter has just been diagnosed as coeliac and has been missing pizza. Lots of GF options on the menu which is impressive for an Italian restaurant. Pizzas were great, price was very reasonable and staff were pleasant. Removed one star as toilet needs a deep clean. Filthy rim and dirty door.
Claire S . 2024-09-14
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Felt rushed throughout even though the venue was half empty. Sat so close to other customers that conversation was essentially shared. Service was below average (which is saying something) and the food although okay has gone downhill. Certain dishes tasted the same whereas previously had their own distinct taste. Won’t be going again unfortunately
Arron Welch . 2024-09-14
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Honestly the best pasta I've ever eaten and the pizzas were excellent too. They definitely earned their awards!
Iona minton . 2024-09-14
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Very poor service, had to ask for everything needed and no sign of waiter/ waitress once the food was badly serverd at the table. Portion sizes not great for the price being paid, we will not be returning.
Explorer65712042583 . 2024-09-13
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Really good food , great service, good place for a meal with friends
Gareth Tidmarsh . 2024-09-13
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Came to the Abergavenny branch to celebrate a birthday. The food was absolutely amazing and the waiting staff were attentive. We will be returning.
Emma Plumley . 2024-09-07
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Lovely meal here to celebrate my birthday. Couldn't fault a thing, and the courtesy cocktail was a really nice touch!
Lindsey Millington . 2024-09-06
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Was a nice restaurant, clearly gets busy. I had the calamari to start, the portion size was tiny for the price. I had risotto for my main and was very nice. Dessert was banoffee pie. Overall nice meal, a bit pricey, friendly staff and good atmosphere.
Amy Jarman . 2024-09-01
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Impromptu lunch .. we were in Abergavenny and called in for lunch. Sat outside in comfortable surroundings. Bit suprised to see other comments about frosty welcome, as this wasn't our experience. We both ordered a pasta dish and we both enjoyed what we had. One mushroom and tarragon ravioli, and a penne arabattia. Really good accompanied with a decent sized garlic bread between us. The only eyebrow raiser (from me) was the portion size could have been bigger! With drinks, £45. Not cheap, but that seems to the be way these days. Went inside to use the facilities... the inside decor seemed really nice too. We'd revisit next time we're in town without hesitation.
CV . 2024-08-30
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We booked our meal to celebrate our wedding with friends and family as we've visited lots of times and knew that we would be well looked after. On the day Phoebe was fabulous and swiftly sorted out a few slight issues with our orders. We really appreciated the restaurant getting a vegan gluten free cake especially for us so that we could all enjoy a dessert together. The gluten free pizza base is the best I've had! The restaurant is fabulous for vegans and those who need gluten free options.
Eleanor Gladwyn . 2024-08-29
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Good and service is always flawless here. Massive menu and draught beer
mike oboyle . 2024-08-26
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Friendly and helpful staff 👌 foods pretty good and reasonable price. Worth a visit.
Cei . 2024-08-25
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Well I looks like I am going against the grain after reading some of the other reviews, we were a family of 7 and had a very average meal and service, we were shown to our table promptly and that’s when it ended as service was very slow for drinks and food, I think there was a shift change during our Saturday evening meal and we felt we were forgotten after that. Food was average, most of our group had calzone again not too many compliments and I had the Hake, I had to search for the fish under vegetables as it was tiny and overcooked and not particularly nice. It took an age to clear the plates and we had to ask for the desert menu twice, eventually ordered but after 30 mins plus chased it twice and eventually gave up and asked for the bill. Ps I am told the calamari was fab!
Brian Bass . 2024-08-23
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Delicious food 😋, lovely atmosphere and the staff were excellent 👌
Carol Oulton . 2024-08-23
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Yummy food and staff were very friendly.
Ellie Chipps . 2024-08-21
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A must visit when in Abergavenny. The service and food here is exceptional and so well priced. It is no wonder they were fully booked. We really enjoyed our visit and were looked after very well by the whole team. Will definitely be back here when visiting Abergavenny.
Wayne Johnson . 2024-08-18
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Delicious food that can also be made vegan, extremely kind staff and lovely Italian like atmosphere. Highly recommend!
Miltos . 2024-08-16
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Front of house was extremely busy, so we had a wait for drinks. However the staff were fantastic, the food was excellent and we would highly recommend.
Celia Hopkins . 2024-08-14
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What a gem! I can't believe that we live only 9 miles away and didn't know how good this place is. We sat next to a couple who had diverted to Casa Bianca due to its reviews and we very glad they had done so.
Mark Ewins . 2024-08-14
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Great food, generous portions maybe just a touch expensive for the area that it is in. Staff were lovely and checked on us regularly as well as allowing us to move seats to be next to the window. Pizza was really amazing as well as the tiramisu.
Emily Jenkins . 2024-08-12
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Great food, really friendly and attentive staff. Great range of food choices
judy wooding . 2024-08-12
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What a little gem Casa Bianca in Abergavenny is. We had the most delicious meal served by some very polite and professional staff. Atmosphere was great and the cheesecake was just Devine
Scott W . 2024-08-12
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Beautiful food and fantastic staff, will definitely return for a third time
Rebecca Conway . 2024-08-11
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Excellent as always, great food lovely service
Keith Bland . 2024-08-10
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Absolutely fabulous food and drinks Very friendly staff who made us feel very comfortable we had a lovely evening and will definitely be going back 10 out of 10 from us
ariston currie . 2024-08-08
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The food and service was perfection
Martin Honeyman . 2024-08-04
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Really nice food and well presented. Service was good and not rushed. Would certainly return.
CROSBYcc “Rob” . 2024-07-31
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My family and I thoroughly enjoyed our meal at Casa Bianca last evening. The food was delicious, and the atmosphere was delightful. The service was excellent overall, with one notable exception. The waitress who took our order neglected to write down my husband's request, resulting in his food arriving well after the rest of us had finished our meals. While the other waitresses were attentive and apologetic for the mistake, we did not receive an apology or acknowledgment from her. Despite this, we will definitely return, but we'll ensure we have a different waitress next time.
Patricia Jenkins . 2024-07-30
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Excellent service , excellent food , extremely friendly staff Will definitely be returning 😌
Ricky Santos . 2024-07-29
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Had a lovely evening at Casa Bianca. Food was delicious and service was great and very friendly. Really enjoyed it thank you.
Christine Harris . 2024-07-29
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Really friendly staff, delicious food, great for families
Eleanor Lewis . 2024-07-28
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Great little restaurant with a solid choice of Italian dishes.
Neil G . 2024-07-27
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Had a really great meal.Sat outside on a lovely day.Food was amazing quick service.Will definitely be back.
Paul Challenor . 2024-07-27
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The food is well prepared and tasty. Excellent service and overall just a brilliant place!
Joe . 2024-07-22
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Girls was absolutely lovely, food delicious, the best tiramisu I had. Restaurant is beautiful! 10⭐️
Monika Perera . 2024-07-22
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First all thank you so much for arranging a lift back to our campsite with Amy as we were unable to get a taxi. The Service and the food was second to none thank you so much Peter and Wendy Wray xx
Pete Wray . 2024-07-22
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Italian Food At its peak 😋😋 prices are reasonably great,and you always leave the restaurant with a full stomach.. However the pizzas are slightly overpriced for what they are everything else like Pollo suprema and other carnes are great,the steak was the 👌
jron ## . 2024-07-21
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Fantastic service and food at lunch even though we were a very large party
gareth jordan . 2024-07-20
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Excellent food and service, can't really assess the atmosphere as we sat outside, but the food was so good, if you shut your eyes could imagine you were on the Amalfi coast!
Caroline Maitland . 2024-07-20
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Excellent Menu choices. Very Tasty and well presented food. Friendly and helpful staff.
Richard Bradley . 2024-07-17
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Food excellent.... however I ordered a calzone and it took a while....(In excess of 25 mins...while people ordering after us got served before us.. claimed that calzone takes more time to cook... Staff very apologetic... Likely eat there again providing food comes in a reasonable timescale....
Paul Turner . 2024-07-17
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Great service, wonderful atmosphere, fantastic food
Stevo 59 . 2024-07-15
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Excellent efficient service by friendly staff and delicious food. Highly recommended 👍
Jayne Rist . 2024-07-15
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Great food great staff I will be back
Olly Oliver . 2024-07-15
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Enjoyed a lovely Birthday experience with friends well worth the visit.
Carole Pratley-Jones . 2024-07-13
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An amazing birthday dinner, faultless experience. We will be returning soon with a larger party
D E . 2024-07-12
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I ordered a calzone specifically for the sausage. I paid extra for chicken. There was NO sausage in my calzone when it was supposed to be in it. The waitress came over apologised and said they will take the added cost of the 2 toppings off the bill. She then comes over 5 minutes later to say the sausage is in the calzone. It 100% was no sausage in the calzone that was presented to me! Didn’t get offered a free drink which would’ve been something! Proceeded to get the bill and nothing had been taken off. Won’t be returning! 1* (for the drink I had) Love a calzone and that wasn’t great.
Rhys K . 2024-07-11
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Pizza lovely and hot when brought to the table but as it was on a metal placed placed a cold marble table, the pizza went cold very quickly! Also my cannelloni was very nice but who thought of popping leaves of fresh mint on top for decoration! Never had this before
Sue Pearce . 2024-07-11
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Great value for money Italian in lovely surroundings in the heart of Abergavenny. Service was excellent and they looked after out group of 10 really well.
Maggie Edwards . 2024-07-07
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Very nice fresh hot meal,not cheap for the portion size. Clean and atmospheric helpful staff .
Barbara Hocking . 2024-07-01
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Need to book, we called in on a Sunday, they were full inside we chose to sit outside (wasn't too warm), food and service was excellent though, definitely going back.
Nick French . 2024-06-30
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Would 100% recommend Casa Bianca for a beautiful meal out. The service was perfect, the setting was authentic and stunning and the food was gorgeous. Our bill was very reasonable considering all that we had and the cost of everything these days. We aren't from the area but next time we are visiting the very lovely Abergavenny, we will definitely visit here again. Thank you for a wonderful meal
hypnotherapy cannock . 2024-06-30
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Amazing gluten free garlic pizza bread, like none I've had before! Really great options for coeliac and vegan too. Brushcetta, pizzas, pastas all made GF. Lovely wine and atmosphere. Like you're on holiday, the perfect date night
Megan Baldwin . 2024-06-27
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Lovely place to eat, service and food excellent
Carolyn Thomas . 2024-06-25
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Visited here with my Girlfriend’s family and was superb! Really impressed on the quality of the food and the service. Would highly recommend.
Toby Lewis . 2024-06-23
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Great Italian restaurant. The roasted paprika with mozzarella was delicious for a starter. The pizza was truly Italian. Very nice service. The restaurant is dog friendly in the outside area.
Wojciech Delong . 2024-06-21
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Yesterday I had a Ribeye Steak with Diane sauce, and I must say it was right up there in my top three streaks I’ve ever had. I had the Linguine with King Prawns which was absolutely beautiful. Would definitely recommend Yesterday I had the Spaghetti with sea food and a side of Garlic Bread. Delicious
Anthony Flynn . 2024-06-18
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A fantastic place to eat,the food is delicious and the staff very friendly. Would highly recommend.
Amy Abbott . 2024-06-16
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Fabulous restaurant. Food and service was amazing.
Judy Large . 2024-06-13
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Excellent food and great service! It was very busy but everything was perfect! Lovely décor too, felt like we were in Italy!
Sue Lane . 2024-06-11
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Stunning food and great service at Abergavenny. Definitely returning soon.
John Clegg . 2024-06-09
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Lovely food but very rushed. We were in an out in less than an hour. Even took our wine with us! Food tasted superb however, having asked for our entire meal to be gluten free, we suffered with symptoms of being glutened afterwards.
Daisy Rose . 2024-06-08
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Excellent food with excellent service from staff.
Margaret Bant . 2024-05-30
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First visit, everything was lovely, would highly recommend this restaurant. One grandchild had the adult pizza, no child menu, but they do scaled down pasta and pizza dishes. The other grandchild had the child's one and there was hardly any difference in the size, great value and very tasty. The others had spag bol, which was great and a chicken dish and a pork dish, these came with very tasty Mediterranean styled potatoes. We will be back for another meal when we are in Abergavenny, good excuse to visit the town.
Lyndsey Williams . 2024-05-30
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We booked a table and came in lunchtime today the food was amazing thank you very much we will be back
Deborah Davies . 2024-05-30
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Omg. How are the staff not fat? The food is the best I've had in MONTHS. Even my wife finished her plate (she usually leaves a lot). Both dishes and starters were GREAT. Food came out quickly and hot. Staff were nice, prices are reasonable, music was good but not in your face. We were sat outside, because at 7pm on a Thursday the place was fully booked... I can see why. Deffo coming here again if I get the chance. No photos of food, it didnt last long enough, just empty plates.
privacy first . 2024-05-30
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We sat outside watching the people walk through town
Dorothea Cohen . 2024-05-29
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Overall an Excellent Experience - Food, Service and Value for Money. The squid and lamb shank are highly recommended. Perfectly cooked.
Krishan Lalla . 2024-05-25
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Very disappointed. We were made to feel like an afterthought even though we booked a week in advance. No table ready so plonked were they could squeeze us in. Never received a response from feedback, not even an apology. I can only compare our experience to paying a lot of money to eat in a ‘spoons’!! Food may have been good but couldn’t enjoy it. Won’t be returning and could not recommend - my first negative review.
Mark Bradley . 2024-05-23
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Really nice lunch, easy to get too and good tasty food
Mike Duggan . 2024-05-19
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Absolutely awful. We wanted to try this restaurant for a while so did lunch this week. Waitor service abysmal and bearing in mind price of food to have frozen food served was most disappointing. The tacky music added to the poor experience and is a place I would urge caution before going.
Dave Hopkins . 2024-05-18
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Not informed hake not available on arrival. Swordfish was obviously frozen. Pork tomahawk very fatty, very little meat. Mediocre service. Avoid. Far better quality food available.
sian hopkins . 2024-05-17
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Didn't ask if I wanted ice in my drink
elaine davies . 2024-05-16
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We came here after a great hike across Brecon Beacons so we were pretty famished. I had the lasagne and garlic fries, they both came reasonably quickly and the lasagne was piping hot. The garlic fries were quite delicious and had a distinctly crispy texture that differentiated it from the common kind of frozen fries you'd get. They were well seasoned. I might have liked the option for a dipping sauce though the lasagne sauce served that purpose. The lasagne was super delicious and I'm not just saying that because I was very hungry. I'm a bit of a lasagne connoisseur so I can tell a good lasagne from a bad or average one! I thought it looked small initially but it was ultimately a good and filling size that left me satisfied. The cheese was noticeably stretchy and the sauce was of a great standard. The serving staff were prompt. I paid about £22.
Asher . 2024-05-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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The venue itself is lovely, offering outstanding views of the river and a warm, welcoming atmosphere upon entry. The staff are friendly and attentive, with plenty of smiles, which adds to the overall experience. Unfortunately, the food falls short of expectations and feels overpriced for the quality provided. While I’m happy to pay more for good food, I expect it to deliver on flavor and value. The seafood pizza, which I’ve tried twice (hoping for improvement), was bland and rubbery, far from the standard I’ve enjoyed in other Italian restaurants or in Italy itself. My wife’s lamb shank was similarly underwhelming, lacking flavor. Desserts were another letdown—particularly the tiramisu, which was heavy on cream and light on the coffee-soaked biscuits, making it a far cry from the authentic Italian version. While the meatballs were enjoyable, the sauce was again bland, and the portion was unbalanced, with too much dry pasta and too few meatballs. Overall, while the venue is charming, the food lacks the freshness and vibrancy you’d expect from Italian cuisine. It’s a disappointing contrast to the beautiful setting.
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