Based on 2.791 opinions finded in 2 websites
Based on 2.791 opinions finded in 2 websites
Nº 1259 in 1574 in Tower Hamlets
Nº 21 of 27 Pizza & Pasta in Tower Hamlets
Opinions
jacket potatoes were alright if there was more filling it would have been much tastier.
Mohammed . 2024-09-12
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please deliver it to homerton hospital bevan ward mental health E9 6sr
Wilson . 2024-09-09
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I haven’t received my order how do I give you review
Md . 2024-07-14
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Deliveryman is good but unfortunately we found out the pizza wasn't the same as we ordered. We ordered a 10 inches Deep Pan Ham & Pineapple Pizza added Tomato Sauce and Pepperoni but ended it up it's the same size pizza but totally different ingredients, that pizza has chicken meat plus other ingredients came with garlic sauce. Although the wrong pizza was also quite tasty but we love our own order. So please be careful and check the pizza before sending out to customers next time. Thanks!
Carol . 2024-06-30
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Food came hot, tasty and perfectly thin. Thank you!
Adnan . 2024-05-16
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Order from here very often disappointed today it was very thin I ordered deep pan but ok. It was also burnt (8 slices I’ve got pictures) and overall tasted like second day heated up pizza.
Tamanna . 2024-05-15
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delicious pizza. hot and tasty. thank you!
Niyaz . 2024-05-04
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Pizzas were nice especially the thin crust tandoori option. Everything arrived nice and hot and on time. Thank you.
Umm . 2024-04-20
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Pizzas have arrived folded up like an omelette, looks like they were not transported flat as they have rolled to one side and toppings have come off. I have guests and cannot serve this. Usually good service from Caroline's but this time isn't the best.
Mohammed . 2024-04-08
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Food was cold will never order again
Tony . 2024-03-25
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I regret to report that the pizza I received was not up to the usual standard. It was soggy and lacked the barbecue sauce that I had requested. Additionally, there were cubes of luncheon meat or pork that I did not choose as a topping, despite paying extra for toppings. The overall taste of the pizza was stale. As a long-standing customer, I was disappointed with the quality of service provided on this occasion. #dobetter
Marilyn . 2024-03-17
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the delivery man rang the doorbell as when instructed not to do so on my note. and the pizza was all squashed to one side
Hadul . 2024-03-17
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The restaurant contacted me to apologise about the lateness due to the app having problems. Keeping me updated was much appreciated.
James . 2024-03-15
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Food was cold, dips were missing, pizza boxes were held upright so the pizza was squashed. First time ordering from here. Don’t think we’ll order from here again.
Husna . 2024-03-05
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The pizzas were A LOT more thin than usual (I get pizza from here all the time), paper thin. Also, the diet coke was a 1.25L bottle, not a 1.5L bottle.
Oliver . 2024-02-15
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The food tastes amazing!! Can’t go wrong with Caroline’s pizza 😍😍
Mahdeyah . 2024-02-01
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hardly any cheese or vegetables on the pizza.
bobo . 2024-01-28
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I did’nt receive an order, where is my order?
Dipin . 2024-01-23
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Food arrived late and stone cold.
Adam . 2024-01-22
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Pizza came cold and tough. Not sure how they messed up chips but even my toddler spat it out. BBQ wings were decent.
Asim . 2024-01-01
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I'm always happy ordering from Caroline's! Best 🍕
Raki . 2023-12-27
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I have ordered pizza from this place previously several times but today’s pizza wasn’t as tasty as previous ones. Did not enjoy my pizza at all.I can barely see toppings on the pizza . Disappointed!!! But got my delivery on time .
Nabia . 2023-12-15
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Food didn’t arrive. Poor communication with the restaurant literally impossible to get thru to them as I’ve tried calling them multiple times.
sherwan . 2023-12-11
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I have ordered from this place loads of times ,but i just don’t know why they messed up so bad the pizza was loaded with a sweet ingredient just one bite and had to throw away absolutely disgusting.
Patricia . 2023-12-03
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Caroline’s forgot to give me beans
Hadul . 2023-11-26
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My driver was 10 minutes early which the app did not show. I’d ordered on the way home from work in good time - when I arrived he said “I was just about to leave and let the shop deal with you”. I said he was 10 mins early and he replied “Yeah, it happens!” And walked off.
Robert . 2023-11-24
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It's many years since I had a pizza from Caroline's and I used to love the stuffed crust variety full of gooey cheese so I was looking forward to this but what a disappointment to find there was barely any cheese in the crust with just a tiny amount in some parts and none at all in the rest of the crust - it certainly wasn't STUFFED! I took a picture of an empty section as evidence but there doesn't appear to be any way to upload it.....
Alvin . 2023-11-20
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Nice pizza, arrived on time thank you
Umm . 2023-11-17
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The whole sauce has leaked everywhere and the pizza is cold
Masuma . 2023-11-12
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Pizza was nice and arrived nice, hot and within the designated time. Thank you.
Umm . 2023-11-12
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Very nice 15 inch pepperoni pizza. Arrived nice and hot. Thank you.
Umm . 2023-10-28
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The pepperoni pizza was like the old cartoons, the cheese was 10/10. Very tasty
Courtney . 2023-10-26
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This was a great food experience!
Abdul . 2023-10-25
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Good Pizza and enjoyed Jalapeño and cream cheese
Stephen . 2023-10-21
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My last meal before I say good bye to this world thank you for the years of good food
Khoyrul . 2023-10-12
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The food was late and there was no updates
Hari . 2023-10-11
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Delivery guy went to the wrong address and I had to look for him. He disputed that he was at the correct address when clearly he was not as per my presence away from my property and the details on the receipt. The quality of the pizza is not good and not cut properly. It has an unusually sweet taste not meant for a pizza and lacks the tomato base sauce. The garlic bread had barely any flavour and was soggy. The wings are like refried with breadcrumbs on them:( I was given a bottle of Pepsi instead of Coca Cola without any explanation.
Shajahan . 2023-10-09
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Poor quality ingredients, cheap and unwholesome
Stamos . 2023-10-08
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paid extra £2 for deep pan. yes you have to pay extra for deep pan and thin base! not quite sure how that works! i also paid £2 extra for a stuffed crust. it was a hallow crust that should have been stuffed but obvioulsy wasnt. they obvioulsy went to start it and forgot it! ridiculous! tiny portion of fries. i wont be ordering again
ian . 2023-09-20
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Asked for 2, Cans of COKE ZERO, instead I got 2, CANS OF DIET COKE, not what I asked for Won't be Ordering Again
Bill . 2023-09-19
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I ordered the the family feast did not get any chips, food was a bit cold wasn’t exactly piping hot and fresh. Also the coleslaw was very watery/runny and my coke bottle was covered with coleslaw sauce. Really disappointed with Caroline’s today.
Ruzina . 2023-09-17
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Pizza was so nice may be but more toppings and chips was very small portions but for first time ordering I will try again
sheryl . 2023-09-02
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I ordered two Cod & Chips which arrived for some reason in two tiny pizza boxes that were a terrible mess inside. However, this was the least of my worries because Caroline's Pizza is falsely presenting on their menu??!. As I received two simply plain 'French fries with burnt greasy fish filet (no Cod) meals. So, for anyone if you going to order be prepared to be misled and disappointed. Took pics in case if Just Eat bothers reading this review and investigating the matter.
fareast . 2023-08-19
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Pizza was great, delivery time was great
Alexander . 2023-08-17
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I've not even eaten anything yet but I've never had less than a 5* experience with this place food quality wise. So I'm gonna assume today is no different.
Alexander . 2023-08-08
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Good food, arrived nice, hot and on time. Thank you
Umm . 2023-07-29
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Wrong pizza delivered, the guy on the phone was rude and disrespectful, refused to help. Avoid!!!
Martynas . 2023-07-26
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I always have a great experience service with you and your price is fair 👌
Alan . 2023-07-10
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Great timing and communication from delivery driver. The food was brilliant.
Melissa . 2023-07-08
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Food tasted terrible. Won’t be ordering again
Ruby . 2023-07-06
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I actually liked the pizza. It had good amount of cheese and toppings I selected. However, I ordered 6pcs wings next to it. It was awful and one piece was actually just breadcrumbs and no chicken in it. So I actually got 5 pcs wings. May order from here again but only the pizza.
Muhammed . 2023-06-04
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My Food Was Stone Cold And The Chicken On The Pizza Was Undercooked. Certainly Nog Satisfied And Will NOT Be Ordering From Here Again.
Lauren . 2023-05-28
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I will order this again, in the near future.
Alan . 2023-05-11
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I love the food and the delivery come early hot and testy
alikhan . 2023-05-06
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Caroline's always delivers the best pizza with the best service!
Raki . 2023-04-28
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Ordered by phoneand told 10 mins for collection, got there and order not even processed. Asked by employee to wait - offered no compensation. Staff said nothing they can do.
sushir p . 2023-04-28
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This pizza was honestly was the worst pizza I've ever eaten it was really overcooked and had no taste also it was worst then a cheap frozen pizza I'd never eat from there again and wouldn't advise anyone to order a pizza from there as it was really terrible also the wait was longer than they said it would be thanku
Lee . 2023-04-25
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I did not receive my full order I called twice very rude and refused to deliver or refund me on my missing items and the food I did receive was cold and was a late delivery
Natalie . 2023-04-15
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Wasn't as nice as it usually it was over cooked it went in the bin
Sharon . 2023-04-06
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It used to be better now a bit disappointed with the double pepperoni and double cheese hardly had any of both on it.
michael . 2023-04-02
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I didn’t order this. My phone was taken. Can I have a refund?
Libby . 2023-04-02
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Garlic bread and bottle of Coke missing from order Popeye Pizza under cooked
Terry . 2023-04-01
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I ordered for puzza and xod n chips.They called me to inform about the code I ordered wasn't available I told them to give me some other fish he then said they are out of chips and will substitute potatoe wedges . I received just potatoe wedges fries and pizza. No substitute for cod n chips not even a coke to make up for the price I paid. Please don't order from here
Malvin . 2023-03-28
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Very delicious pizza, my kids loved it
lucky . 2023-03-27
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Regular customer however today's pizza was not good at all. Covered in oil. Cold. No flavour. Dissapointing as it is usually very good
Monica . 2023-03-21
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Two bbq pizzas missing wings and garlic bread. 20min on phone to lost driver for cold thick base discussing pizza with 4 bits of pepperoni
Charles . 2023-03-18
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The pizza was loop warm near enough cold disappointment
Jayde . 2023-03-15
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They gave the wrong pizzas both of them were completely wrong the wrong side and wrong drink they forgot the chips and coleslaw that I ordered and they wouldn't correct their mistake
Ewura . 2023-02-25
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Not enough toppings on a 18” pizza got 1 or if lucky 2 small pieces of doner meat on each slice. Not even 1 pieces of jalapeños on each slice disappointing.
khalid . 2023-02-20
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I ordered chips but received garlic bread
Harry . 2023-02-16
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Food was cold and I did not receive my garlic bread, even after I called the restaurant. Food came pass the expected delivery time. No one enjoyed the food
Syeda . 2023-02-14
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Onion rings and cheese jalapeño were burnt
Dina . 2023-02-07
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Pizza wasn’t even sliced properly
Tofael . 2023-02-05
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Timing was excellent, the food was nice and warm.
Arfina . 2023-01-31
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Delivery driver is very polite. Pizza nice as always
Marilyn . 2023-01-28
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Terrible burnt food and missing items and late. I will never order food from here again.
John . 2023-01-25
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Pizza, was fine. Unfortunately, it didn't taste like there was a peice of ground mince in the bolognaise. It was exceptionally salty too. Didn't taste nice at all. Extremely disappointed.
Marilyn . 2023-01-14
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First time I ordered from them on the 3rd Jan... Absolutely delicious! Everyone at home loved it, I will definitely be ordering again and hopefully they become my "go to place" for pizza!
Mohammed . 2023-01-14
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My pizza didn't contain any pizza sauce. Very unhappy with my order
Mizanur . 2023-01-08
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Really appreciated the complimentary drink. Thank you
Saad . 2023-01-05
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Love the pizza from here. Always top quality. We order here at least 4 times a month.
Annie . 2022-12-28
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Missing 3 items plus didnot meet dietary requirements. Very bad 👎
Nisha . 2022-12-25
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I’m so disappointed about the portion size I THOUGJT it would be bigger
Alesa . 2022-12-24
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Pizza was amazing but the wings and garlic bread were burnt and was hard to eat.
Abdul . 2022-12-11
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Food was almost cold, had to warm it up before eating.
Alina . 2022-12-10
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Didn’t receive any drink with the meal
Nishat . 2022-12-04
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Food came in very good time, kebab meat wasn't great but the pizza was lovely overall.
Reuben . 2022-11-24
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I am usually a regular customer and I love to order from them, however today was an absolute disappointment as I ordered 18 inch pizza which was big but with minimum tomato sauce base and hardly any cheese and no flavour whatsoever.
Bable . 2022-11-16
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Pizza was missing the correct toppings Counted only 11 pieces of chicken on a nassive 18inch pizza. Terrible
Julia . 2022-11-14
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Paid 20£ for 18” pizza and waited an hour and a half but no pizza was delivered to me… refund please
Dvir . 2022-11-10
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Wonderful pizza and cheese bread as always! Order here once or twice a month. Thank you!
Annie . 2022-11-07
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My pizza was all folded and messed up when it got to me
Shafi . 2022-11-01
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Had to call twice and was told “a couple of minutes” both times. It was still late
Rakeem . 2022-10-30
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Food was cold and the garlic sauce and chilli sauce exploded all over the pizzas. Poor
Sarah . 2022-10-24
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Its rhe 2 time i buy stuffed cheese and onion for 2£ and there is no cheese... Really disappointed
Denis . 2022-10-20
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Great delivery but jacked potato was wrong
Ian . 2022-10-17
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There was a missing item! Cheese salad was missing.
Pavel . 2022-10-16
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Wedges were over cooked, spaghetti bolognaise not as tasty as before and a little dry, doesn’t look like actual mince meat was used. Pizza was yum
Rasheeda . 2022-10-10
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I love to order from Caroline’s. Fresh and tasty all the time
Bable . 2022-09-30
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I’m sorry to say but how this place has high ratings is beyond belief,the pizza was very low quality in dough,the toppings was not fresh,garlic bread was rock solid with no flavour,bbq wings was burnt with ash smell and to top it up the 2 cans of drink had mouse droppings on top,I’d never order again from here for sure.
Mohib . 2022-09-19
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18 Opinions
I placed an order on Friday 01:35AM a 12-inch pepperoni deluxe with 6 BBQ wings. The pizza arrived stone cold not only that I was disgusted how could they deliver burnt BBQ wings? The burnt smell took over my pizza couldn’t manage to eat it, I only had two slices. I wrote to JUST EAT explaining the issue, the response I get back was I've checked the order details to see what I can do for you. Since you paid for the order in cash, and the payment was made directly to the [restaurant/store], it's not possible for me to process a refund. In this situation, the best thing to do is contact the restaurant to ask for a refund, as they hold the funds. I hope this helps. I then contacted the restaurant explaining what I’ve been told by JUST EAT spoke to the manager/Jay absolutely rude not even an apology for selling me a burnt bbq wings and a missing item from my order, no manners whatsoever zero professionalism. Refused to give me a refund or another order free of charge….
582 Opinions
When I called to replace order they hung up on me and took the phone off the hook. Horrific customer service. Do not eat there!!!! From reading other reviews it seems like they are in the habit of using out of date ingredients.
332 Opinions
Food took over an hour to arrive! Pizza was obviously stone cold. Called the place, and the guy who picked up the phone just hung up after 15 seconds. I had also left a note asking the driver to call me when he gets here, but he decided to knock on the door instead. What's the point of having that option there if you're not even gonna read it? Shite branch, avoid if you can.
358 Opinions
Food was prompt and delicious. We had snack of a dim sum sampler for mid day snacks. Seating was comfortable and the young fellow that served us was patient, helpful and friendly. 2:45 pm 16-10-2024