Caradogs Restaurant in Rhondda Cynon Taf

When I arrived my family were already sat at the table. It was a warm day so I picked up a glass from the table to have water. It was so dusty it looked opaque, my cutely was all dirty. My starter came (mushroom) the pasty was soggy and under cooked. The children had pizza ( limited basic child’s menu) it was the quality of a basic unbranded super market value pizza. Cheese just melted no colour. I definitely think it needs a new hygiene assessment, When I spoke to the staff (all young, no senior member) I was told to ring or email. I’ve done both since and to date no reply. It could be such a wonderful place. It just looked said and run down.

Went for Sunday carvery first off never been to such a strange carvery no one informed us of how to proceed very long wait for food. I will never return food terrible meat you could not cut afters all very dry we were all disappointed

Food was a massive let down. All courses excluding dessert were very oily / greasy and gave us a queasy feeling for both myself and partner. The only positive of the restaurant was the service provided. The only reason the score isn’t lower is due to a good breakfast and good service from Tricia.

The menu is ok, you can kind of cater for all tastes. My partner made a good choice with curry of the day. The portion size was good and the pieces of chicken were huge and he said tasty. Only flaw was accompaniments - rice, naan AND chips!!! 3 carbs! You don’t need chips (or they could have been a choice instead of rice) so what about a vegetable side to go with it? My choice was poor - half a rack of ribs (smaller than my hand!) I’m not a big eater but even I was surprised at how small they were. Came with chips, coleslaw and garlic bread. Again you didn’t need the bread with chips and coleslaw was 2 mouthfuls so sides could have been better (bigger coleslaw, beans, corn on the cob etc) Desserts were good. Staff are lovely. I just think the menu needs a tweak.

The reality is so far from their description that I’m surprised they haven’t been questioned by trading standards for lying. The waitress / bar person (not her fault - needs training) had no clue about anything. Took 15 minutes to get a cocktail because she kept running out the back to get information. I asked what the soup of the day was and she didn’t know so had to go and check. Then asked what the curry of the day was and she said “I think it’s chicken”, I replied “chicken what” and she said “chicken curry” 😂😂😂. You couldn’t make it up. I then asked if the lamb shank was fresh and local and she said “yes I think so” so that’s what I ordered. The lamb arrived 10 minutes later and was awful. Tough as cow skin and had clearly been frozen and / or microwaved. The mash was like school dinner mash and the veg had also been frozen. The following morning we went for breakfast and it was the cheapest nastiness ingredients I’ve tasted. The sausages we wet and were clearly about 10% pork and the bread that had been put next to the toaster was still frozen in the middle. I would rather starve than ever set foot in this place again.

Excellent Cymru local food. Quality food and service s outsdanding . We has the lunch and the quality of all meals was Great

Not an extensive menu, typical pub food but suited our taste. I had lamb shank with very smooth mash and an extra jug of gravy, shame the veg were frozen. Hubby had scampi and chips which he really enjoyed. We shared a cheeseboard, not very exciting but tasty. Service was very good, staff were lovely just not very experienced but they did their best.

Well, where to begin. Don't normally write reviews but this was quite an experience. Reading other negative reviews I would have to agree, food was very basic and clearly not fresh but probably frozen, reheated etc... This is below cheap major chain standards which the website did not give the impression of and certainly didn't charge in line with quality. Burger was sopping wet, not sure how they managed that. Staff also totally untrained and had no idea how to conduct themselves in a restaurant environment or knew much about what they were serving, they were all pleasant enough and feel for them as clearly didn't have any support or supervision. Basics were totally absent such as checking food ok, knowing gins available, knowing where the card machine was, all ingredients actually being on the plate without being subsequently asked for... Don't be fooled and expect anything but very basic food, drinks and service. Nothing fancy or high brow about this place. Was quite entertaining though

Food was ok but the service was very poor. Very slow, ordered a drink which didn't arrive. The staff were friendly but unprofessional and the dessert menu was just read out to us instead of being left for us to look at and consider! Disorganised and quite a blase approach.

Staff are very friendly and attentive. We were a large group of 20 and after starters, my 7 month old became fussy and my main was left until I returned with her so it didn't go cold. Very accomodating! Especially with such a large party. We've also enjoyed the Sunday Roast a few times and have thoroughly enjoyed it every time! Nothing but good things to say about the restaurant, staff and food!

Nice tasting food, but very small portions, so very expensive for what it is. Also no vegan dessert, so it was quite embarrassing to sit there with no food when family all ate around me. In this day and age it’s really not hard to provide something, so this was extremely disappointing. (I had emailed two weeks prior to ask them about dessert, but received no reply) For these reasons, I wouldn’t return and wouldn’t recommend to others.

Booked Christmas lunch with 3 friends and paid £79 per head. To say that it was apalling would be an understatement. Soup was cold, tasteless and barely covered the bottom of the bowl . A dry, cardboard like, fishcake followed , which was inedible. Main course was two meagre slices of meat and a pathetic amount of veg..ie, I counted 3 sprouts a few potatoes and 2 small Yorkshires. Desert was the only saving grace. Service, by a group of kids barely out of school and with no, or were poorly trained, so not entirely their fault for being clueless. It was a total embarrassment for both me and my guests. Whoever organised and oversaw this debarcle should be ashamed. The whole meal was probly worth less than a tenner. Shocking. Never again.

Lovely place to stay. Very warm welcome and staff so helpful. The restaurant was very nice. Had a beautiful meal and afternoon tea. Well presented. Not sure why there are such harsh reviews. Maybe people would be more suited to a travel lodge. What do you expect from a rural county hotel. Beautiful. I would recommend this place and would stay again.

If you read the BS on the hotel website, you'd think you were in for a culinary treat: "We work with our local farmers, growers and purveyors to source outstanding quality products and incorporate these seasonal produce into our menus. Using ingredients at their peak and preparing them with respect allows us to capture the essence of the season and bring it straight to your table". However, check out the menu and it's scampi and chips (who are the local purveyors of scampi in Hirwaun?); burger, curry, hunters chicken - i.e. basic pub grub. Nothing wrong with pub grub but just be honest with customers about this! I had the burger - £13.95. I was very basic - poor value.

Well worth a visit after lockdown. Hotel and grounds are lovely, it was such a nice evening we were lucky enough to have drinks outside before our meal. All Covid rules followed. Staff friendly and helpful. My salmon with prawn, lemon and butter sauce was to die for. Desserts were lush. Will definitely be returning.

Possibly the worst eating out experience I’ve had. Booked online on Wednesday for Fathers Day breakfast today at 9am. Arrived at 9.04 with hubby and two small children. Waited for table, no greeting from staff. When someone finally came to us they ticked us off...

This was not a great experience. The food is just plain not good. Out of five dishes ordered, only one, meat lasagna, was acceptable. Don’t go here until they improve.

I had a 2-night stay with breakfast and dinner, they were room service and were very fast and the food was hot and fresh, the lasagne was amazing, the burger was delicious! home-made coleslaw is insanely good, salad was way more than just lettuce which...

A lovely afternoon with family (at last), my 70 birthday lunch, good to see tables separate to coincide with the COVID rules, it was outside in the marquee but more than comfortable, the service was first class as was the food, Mark the manager came...

Visited today with two friends for a Christmas Lunch. I was very disappointed. Not everything was their fault and I am trying to be fair. Track and trace on arrival and sanitizer. Sat in the lounge and had a pot of tea first. Lovely pot...

Great staff and service ... BUT So we came for a 1 night autumn deal partly to spend time together and partly to support local business. The staff in the restaurant did all they could to keep things covid safe but the social mixing from...

We had a 2 course evening meal here as part of our overnight stay. Food was excellent, large portions, home made and well presented.

Microwaved and fried food from the cash and carry at best, Expected a lot better, Covid 19 cleanliness was NOT taken seriously.

Was here on Wednesday first for dinner ,pub food at best ,but very disappointed that the staff does not even wear gloves when serving food ,Breakfast here was like a comedy no brown bread ,no pastry’s no Fruit platter , no use of gloves not...

Very basic pub grub type menu. The tables and chairs in the gazebo were scruffy, some of the tables hadn’t been cleaned and it generally looked a bit uncared for. There was a staff member walking around dressed in what appeared to be a suit...

Very limited menu basic even though very nice pub style food the scampi was nice and french fries style chips were cooked well small side salad to accompany the meal both were small meals

Great service and wonderful food Kirsty and Conner were amazing and really looked after us all night. Will be back again again great place

This restaurant was OK at best. The biggest worry for me is that it had no dairy free options at breakfast and NO real coffee machine...

So the menu wasn't brilliant but it was end of January. However, staff were very accommodating and revised one of the dishes to suit what I wanted and did it without complaint - really helpful. Food was hot, well presented and nothing was too much...

We had dinner on the two night that we stayed at Ty Newydd and the food was very good, the only negative thing I would say was the service was a little slow but they were busy apart from that it was lovely

The worst customer service experience I have ever had! After booking a meal on the 5th of September for christmas eve with a santa experience for 2 children the hotel has rang and cancelled the booking four days before we are ment to go with...

We have dined here several times and the food and service is always good. This time the food was excellent. Our table of 7 enjoyed the carvery meat and fish and all the vegetables were perfect. A good choice of delicious desserts finished the meal....

Went for afternoon tea with the girls, we had a table set up in the lounge it was very cosy. The vintage cups and saucers were a lovely touch! We had unlimited tea and coffee and when the food came out wow!! The sandwiches were...

Well our evening was absolutely spoiled by the way we were treated in this restaurant. I ordered the sirloin steak which was awful... it stated on the menu it was chargrilled but my gosh the charcoal was so strong, it tasted like they had never...

Stayed for a wedding and ate in the restaurant as well as the wedding venue next door, in the adjoining hotel. The food for all times, was of a high standard and good quality, although a little on the pricey side we thought. Good menu...

Very disappointing. We ordered a bottle of champagne (PJ) and they were going to serve us the warm one, out of the shelf. I got up and intervened, so we changed to Moet instead. We both ordered steaks and they were an even bigger disappointment....

This restaurant is attached to the lovely Ty Newydd country hotel excellent surroundings splendid views over surrounding countryside,. the standard of food is 1st class and portions are plentiful, The staff make your visit very pleasant,as they do their utmost to satisfy your every need....

We enjoy our food a lot! We dine out regularly and this restaurant's food was superb during our stay, and very reasonably priced. Staff also made the experience extra special.

Stayed at the hotel for one night on a deal. Wasn’t expecting too much but was pleasantly surprised. The restaurant is very clean and quite modern, there were a real mix of age groups dining so catered for everyone. Staff and service were good, they...

just to reiterate breakfast, service was good as only one young lady working breakfast, but negative were the toaster took 4 goes to toast brown bread, the orange juice was, poor and bitter ,the cooked welsh breakfast, had tinned tomatoes,the bacon wasn't over nice, sausage...

Super price, super people, very dignified. A wonderful send off. The food was excellent, and the "doggy bags" plentiful, we even had a slide show!!! Nice modern room with sumptuous carpets. People came from miles around and loved it.

Went for lunch with family members on Friday 12th April. No problem with parking. This is a lovely hotel and restaurant, staff are excellent, very helpful. The menu is sensibly limited to ensure a high standard of meals. The meals were excellent. I would recommend...

We enjoyed one lunch and two dinners with the Caradog Restaurant. Service was good. Coffee a bit weak.

We had a wonderful evening meal in the restaurant. The staff could not do enough to make sure we had everything we wanted. They made recommendations and suggestions on what to have. The food itself was filling and delicious. We also tasted the amazing desserts-...

beautiful food , friendly staff ,loverly setting spotless clean , would highly recommend all round excellent

Used Caradogs during my daughters wedding in December, The food was very good and the staff were Excellent.Thanks

We have come to Caradogs on several occasions usually for a Sunday carvery. The Food has always been very good with excellent service.

I had the best time at this beautiful venue last night for our Christmas works do. They put on a fantastic bond tribute night and the function room was beautifully dressed. Food tasted amazing and there was no waiting around between courses. couldn't praise the...

Carvery not a carvery cold food cannot go to servery to pick meat so cannot see what you have chosen.

Dined here whilst staying at Ty Newydd Country Hotel and what a treat! Very tasty and good sized portions - our family enjoyed the burgers, lamb chops and salmon. Everything cooked to perfection and reasonable prices. Little more attention by waiting staff needed (not clearing...

Had Sunday lunch here with family a table of 16. We had two courses beautiful meal everyone enjoyed x service was spot on x

I have just arrived home from the restaurant having had a lunchtime meal with friends. We asked for pump Diet Pepsi which came and tasted wrong, our drinks were changed to bottled coke as we were told the pump wasn’t functioning properly. My fish arrived...

The French onion soup was very nice and the veg curry not bad but I was really disappointed with the lamb chops which really looked like mutton chops. They were large, tough, overcooked and strong tasting, just not of lamb unfortunately. The waitress did offer...

Lovely food and very reasonably priced drinks. The puddings are also lovely and the location is stunning.

Took guests to caradogs for Sunday lunch as a treat having been there several times but unfortunately it was disappointing the carvery left a lot to be desired. Either the knives were blunt or the beef was tough I couldn't t eat it the Yorkshire...

My wife and I had food here whilst staying at the hotel. We had a sharing platter as we did not want a lot of food. The staff were great and allowed us to change one of the items as my wife does not eat...

No complaints here, food was good, not sure I would call it fine dining , but it’s a nice setting and the service was good.

Ohhh dear, certainly forget the specials set menu as I assure you....you will be overcharged and if you dont want something changing your mind...you will still need to pay for it, once ordered, if you dont like the wine even at £30 plus as they...

Having visited the Penderyn Distillery and surprised to find they didn’t have a cafe we were directed to this hotel. The ride through the ropey looking lay-by didn’t put us off. We were welcomed by the waitress, drinks and food was quickly supplied. The food...

As this is part of Ty Newydd Country Hotel, where I was staying overnight, it was very convenient for evening meal. Fair menu choice at realistic prices. Good service with a smile. Food arrived within a reasonable time and was very tasty. Would recommend

Being my first visit to this Hotel and not knowing what to expect I was totally impressed. The venue was stunning superb for weddings or any celebration. Ours being Afternoon Tea arranged by Rita for our group of Ladies. What an excellent choice she made....

The restaurant was very over-priced (£18 for 2 courses) for meals that resembled school dinners. The menu was the same all week, which is rubbish for vegetarians! In had pasta with red peppers. It was literally a bowl of overcooked penne pasta with some mini...

The service is excellent. Limited menu but good quality local produce. Would be excellent wedding venue

Had not been to this place for about three years and thought we would pop in as we passed. The place has greatly changed, the new decor is lovely. The staff helpfull and willing to find out answers if a question was asked. the food...

Didn't bother eating as it looked horrible. Decided to get a sandwich from the garage down the road (beside their "scores on the doors" food rating is only 3 and I didn't fancy a dose of the Earthas before Christmas

Good value, friendly staff.very knowledgable of the menu. we had 3 courses and enjoyed every course. booked again

The waitress Leah was spot on; service with a smile, food severed promptly, knowledge of the area and things to do and had great friendly and witty banter. The chef has a clear passion for his job and excelled with producing excellent food. Not only...

Had an evening meal here whilst staying at the Ty Newedd. There seemed to be a shortage of menu's and we were eventually give one between the 3 of us. Starters of Artisan Bread, along with king prawn salads were served hot and delicious. We...

Went along to this restaurant this afternoon and I must say the meal was delicious. Service was quick, the staff very friendly and there was a lovely atmosphere there. One slight issue though, it was uncomfortably warm in there. There is air conditioning there but...

We dined at Caradog's during an overnight stay at the Ty Newedd. The food was outstanding. I had halloumi to start and it was the nicest halloumi I have ever tasted. Photo included is minus 2 slices as id already eaten some before remembering to...

We had afternoon tea here for our wedding anniversary. Restaurant was laid put beautifully; we were then shoved in a back conservatory which had smashed crockery under the dresser and 3 tables not even with table clothes. Service was rubbish. 1 pot of tea- not...

Used this venue quite a few times, and always had a lovely meal. Nice selection on the menu also. Polite and helpful staff and Kirsty is very helpful. The rooms are very nice a spacious and nice and warm. The bar is lovely and drinks...

Visited the Ty Newydd for Sunday lunch with my mother and we both were very pleased with the quality of food and the service. The staff were superb especially the young blonde waitress who was very friendly and pleasant towards my family and I. Very...

Initial visit fwas excellent. Subsequent visit was served frozen chips. It's not cheap there but to be served frozen chips is dreadful. I complained to the waitress who more or less called me a liar and couldn't tell a frozen chip to a fresh chip....

Arrived without a booking but greeted by a lovely young man who seated us immediately and given menus. It took a while to be offered drinks but not too long. Mushrooms to start we delicious, partners patè was good but not great. Carvery was super....

Well we recently booked for a Sunday lunch for a friends 65th Birthday. Our table was pre booked, so they new we were coming, which I presume would be the case in most instances so that the kitchen will know how many meals to prepare....

This is the first time I write a review for a place where I haven't had a chance to actually taste the food. But I am so disappointed by the circumstances that I had to submit some comments. The place advertises food all day and...

Cant fault food or decor though some things on the menu werent available, staff friendly and food was great.

The food was really nice, if a little expensive and not many choices. But the quality was superb. The breakfast was really nice. Although lacking yogurt. A malt Easter bunny was a lovely touch.

We visited the Penderyn Distillery and asked if there was anywhere for lunch nearby. We were directed to the Ty Newydd Hotel which has this restaurant in it . The food was very good indeed and the bill was less than I expected.

food was piping hot, good choices and alternatives like boiled potatoes were not a problem, pleasant decor too

We were staying at Ty Newydd Country Hotel and this was the hotel's restaurant. Very clean and modern. Staff were excellent both at breakfast and dinner. Good range of food and wines well priced.

I have visited this restaurant 3 times during the past year, and on each occasion it has left me feeling rather dissatisfied on a number of levels:- the menu is not competitively priced, elements from a shared starter were missing and the seasoning of the...

Went here as it was the restaurant at the hotel, food was great local produce and they tried to ensure that they managed table bookings to allow maximum service. They succeeded would go again which is always the best recommendation.

Had both our evening meals here. Service excellent, and food likewise. We enjoyed our meal so much on 1st night that we had exactly the same choice the following evening. The chicken and hake from the set menu were delicious.

Delicious Sunday Lunch at Ty Newydd Country Hotel Aberdare , highly recommend a visit! After a hike up Pen Y Fan this was the perfect way to finish it off. Gorgeous venue with friendly staff. Would definitely go back.

Certain sides on the menu were not served. When asked we were told they had run out. Small portions and potatoes/chips extra. Food well cooked. Expensive.

Very nice restaurant, set menu three courses at £22.50. Good choice, very tasty and well presented, just the right quantity. Pleasant staff.

Lovely smart resteraunt, great service and absolutely delicious food served quickly. Worth every penny!

Had breakfast, lunch and dinner here. Food of a good standard, typical British cuisine. Nice staff. However it won't blow your socks off.

My wife and I decided to visit Caradogs Restaurant to celebrate our 4th wedding anniversary as we had held our wedding day reception at the hotel. We arrived and my wife instantly noticed the food hygiene rating displayed in the window which showed a rating...

Went here for Sunday lunch for very special 80th birthday. Even though we booked well in advance (9 months) we were told that we could not be accommodated until 14:15, we were then seated in the cold conservatory where there was no atmosphere. Asked what...

We stayed overnight at the Ty Newydd hotel and had booked a table in their Caradogs Restaurant. The restaurant is modern, clean and comfortable. The young waitress was very nice and helpful, and the three course meal we had was beautifully presented and delicious. Their...

Just a quick review of recent dealings with this restaurant.Intended to book a party of 20 family members for a birth day.Management requested a deposit(fair enough) but menu was not available and deposit would have to be paid anyway & menu would follow.Paid deposit(big mistake)&...

Lovely delicious food. Service could have been a bit better but the staff were polite and friendly. Would definitely visit again.

We went as part of a group celebrating a family birthday. A couple of weeks before we went I was presented with the minimal menu which we had to select from as we were a party of 10+ All I can say is 'Hello, this...

Went here for a special anniversary occasion. The food was nice although they'd run out of lamb. We ate at a reasonable speed but when we asked for the dessert menu the miserable staff said "about time too" and they were being serious. Shame.

We ate here after hearing it was decent but it was good nothing more than that and we felt the price was a bit steep for what we received. Service was ok and the drinks choice was decent.

The service was very good, the food was good but for the price it was not fantastic, a well presented clean restaurant but if your looking to save money this is not the restaurant for you.

Lovely selection of local produce to choose from . The three course meal we enjoyed was delicious and well presented. Caradogs is a modern restaurant within an old country hotel.