Based on 2.133 opinions finded in 2 websites
Based on 2.133 opinions finded in 2 websites
Nº 414 in 612 in Rhondda Cynon Taf
Nº 69 of 91 British in Rhondda Cynon Taf
Opinions
12/12/23: Food was good but one member of staff needs a chat about her attitude towards people, when she gets to the table with the food she shouts the order example: HAM EGG, BEEF BURGER, she didn’t say thank you when we said thank you. Honestly I would avoid coming here if you get annoyed with people who are rude. I was served by the same waitress the other day (16/11/24) and she seems more friendly so personally I would stay away
William . 2024-11-20
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most staff are very rude! the managers and the waitress have no people skills at all. I would not recommend this establishment.
Peach Puddin . 2024-11-12
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A lovely vegan jacket potato and bean chilli at the Tumble Inn today, was very busy but service was prompt and friendly.
louise bose . 2024-11-12
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i have had so many great memories at this spoons, i love coming here and i have brought people far and wide to get the true ponty spoons experience (my mate from gibraltar bloody loved it). ecletic on a saturday night when the dj spins the decks and sometimes he'll listen to your requests (cheers for playing 212 xx) love ya tumble inn ill be back soon
Elle Sandell . 2024-11-12
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Love coming to spoons.always enjoy my time there with family.
Lisa Pell . 2024-11-03
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Usually a very nice place however the bar lady didn’t have a clue I asked for the manager said she was she said she didn’t have the drink I asked for yet was holding it in my hand and said it doesn’t exist, a customer behind me then showed her where it was she then charged me for another drink but said they run out and said I could have something back then refused to give me a refund. I said you have to give me a refund and asked for manager on which she said she was I said then you should know you need to give me a refund. Very abrupt, awkward and horrible lady. All other staff were fine.
Jazz H . 2024-11-03
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A standard Spoons with a good vegan menu and great selection of beers.
Frankie Thomspon-Attwell . 2024-11-02
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Sitting at table which has previous customers plates on table taking ages to clear.only 2 serving at bar big Qs.staff incapable if thinking
Kevin Hughes . 2024-10-30
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Probably the best Wetherspoons I've been to. Polite staff, quick service and great location
Susan Phillips . 2024-10-28
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Cheap and cheerful. Although some tables are not listed on the app. Food has always been decent, service tends to be quick, staff are pleasant enough, and there's a mix of people.
Jemma John . 2024-10-21
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Pretty much standard weatherspoons
Kevin Street . 2024-10-20
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You can never get served at the bar it's so cold that your food gets cold before you eat it at the staff do not care about the customers ita a shambles and disgraceful
jeffrey barnes . 2024-10-20
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Over 70s monthly drink. Plenty of room , good service , GREAT PRICES , good atmosphere.
David Jones . 2024-10-19
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Popped in for breakfast at 9am. Great food, good prices. Beer at £1.49 a pint
Andrew Brander . 2024-09-23
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It's ok if you fancy a pint and a meal that doesn't cost the earth
Mark Rees . 2024-09-15
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We all had a chicken korma which was lovely. The staff was kind and helpful. Toilets was clean and well maintained.
jonathan morris . 2024-09-13
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The food and service is great for a spoons. The Tumble needs a makeover, carpet looks tired and tables and chairs look in need of updating. I posted the above 6 years ago. They are spending a fortune on an outside area, hope they are going to change the carpet inside as it looks rank. It looks dirty and run down and I won’t eat there anymore.
Paul Griffiths . 2024-09-05
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Had a few beers which was pleasant, no food consumed.
Matthew Rivers . 2024-09-04
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Excellent value and serviced my drink quickly
Anthony Trowbridge . 2024-08-30
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Stinks of urine to high heaven. Have sent email to Wetherspoons management before. No improvement. Ok if you have a cold and can’t smell fermented urine.
DavidDickenson . 2024-08-16
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Changed my review because had the light bite snacks and they were nice, but overdone but that my personal opinion. Staff were really busy but working to their best abilities. atmosphere was good.
Cath Davies . 2024-08-08
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Popped in and had 1 drink. Although very busy the service was quick
Liz O'Neill . 2024-08-04
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No problems, a nice busy spoons. On match days tv's are not best located for a good view.
Nick B Nick B . 2024-07-31
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I am a regular at The Tumble Inn. 99% of the time the food, beer and service is okay considering the prices you are paying. Recently the only complaint that I, and several other customers, have criticised is the air conditioning. The front door is left open which is supposed to be closed for the air conditioning to work properly. The air conditioning kicks in and is working overtime due to the fact that you have to put your jacket on, if you have one. Asking the bar staff to sort out the air conditioning does not work because they do not know how to turn it down. I was drinking next to a polar bear and he said he could not understand the problem.
John Densley (JohnPonty) . 2024-07-14
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Good food and a nice atmosphere food is very good and good prices
Andrew Dyer . 2024-07-09
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Great local pub with lots of drinks, food and more. Great for everybody. Only problem is that that prices for the food is a bit over the top for what i recieved. Will come again, this time with a bit more money.
Jack Marklew . 2024-07-07
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This is the best weatherspoons I've been in everything was cooking perfectly Complements to the chef service was prompt FOH staff was brilliant all round great place to go
John L . 2024-06-30
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Me & my friend come into Weatherspoons we ordered our food. I went outside & I did talk about making a joint. But I didn't it was just words. I sat down with my friend with iur food & then the manger came over & asked n me to leave which I understand even though I ain't done nothing. She knows me from before & is judging me & my friend on my past I have worked hard to be clean off drugs. I am clean 18 months now. The manger have made me & my friend very uncomfortable it is nice & she shouldn't be that judgemental...she has made us feel like lepars. This is s'pose to be my Birthday meal
Gabrielle P . 2024-06-25
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Nce pub ..friendly staff.. Pint and American cheesburger meal hit the spot.
Paul Healy . 2024-06-21
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Friendly staff and food was lovely
Paul Nash . 2024-06-14
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I went to The Tumble Inn with my sisters & mum where we had a few drinks while trying to book a taxi to take us to the crematorium. Unfortunately we could not find anyone to take us. We inquired of the staff the bus service to take us and Hannah from the kitchen offered to fetch her car & drive us there. We cannot thank Hannah and the rest of the staff enough for allowing us to say goodbye to our Aunty - you went above & beyond helping us out which we will be eternally grateful.
Sian Richards . 2024-06-10
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It's across the road from pontypridd railway Station, outside bus stop. Taxi s across the road. Food and drink. With a pop in.
Brian Bates . 2024-06-06
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Alough it was extremely busy at the time we went really couldn't fault it. Staff friendly food was really lovely hot and very tasty. Great prices to.
Ann Thomas . 2024-06-04
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Cheap and cheerful, staff very friendly, food was good, definitely return
Wayne's World Of Exploration . 2024-06-04
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Fobbed me off with cheap version of fish and chips and took ages to get served - manager unwilling to listen to my complaint - go elsewhere
Phillip Thomas . 2024-06-04
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This place was shocking people sniffing drugs off the table in front of security!! Worst door staff iv ever seen trying to intimidate younger customers. Think everybody knows reading this if they been which security bald head fake tan complete bully. Drinks at the bar, long service but staff were okay
daniel sheppard . 2024-06-02
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The experience was unpleasant as the strictly stop serving food or even take orders after 2300 because the kitchen closes which was totally fair. While the app still allows you to order food but the order was refused by the staff. The most annoying fact is the Door Security was a angry fat lady who was constantly stairing at us or our table for no reason.
Mazlin Dsilva . 2024-05-25
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Typical 'Spoons amazing value for money especially for beers although food quality is declining like most pubs but hey atleast it's a lot cheaper than others chains charge for the same fodder 👍🏻
Simon Amphlett . 2024-05-23
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Absolutely shocking service awful and dirty plates left all over tables allday when asked staff for anything they just left us sitting there and did not return
Coco . 2024-05-14
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Foods ok. You get what you pay for. I always feel like the whole place needs a deep clean. Tables always a bit sticky.... Some staff better than others but that's life.
siwan davies . 2024-05-13
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One of the best beef madras I have had, lovely poppadoms washed down with an ice cold Ledge 👍
Martin Weller . 2024-05-12
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Terrible food, the worst meal I've ever had there. I had ultimate burger & chips bacon, cheese & burger stone cold not even a sign of cheese starting to melt. I took the meal back and it was returned to me slightly heated but burger still only lukewarm. My partner asked for gammon & salad but the gammon came with no salad but served with chips which my partner don't eat. Service was fine that was the only positive thing.
Gaynor Coleman . 2024-05-10
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Evidently the place at the end of the line. Place could do with a massive refurb and staff training. The tables are sticky and staff appear so disheartened. Food is the same across the chain.
Matt_Y2302 . 2024-05-06
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Great food and service. Take note the Gatekeeper in Cardiff. This is how you make a breakfast...
stephen john lloyd . 2024-04-28
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1st time in here and to be honest the staff were very polite and helpful and a good pint. The fish was cooked to perfection with a nice crisp batter. Knocks spots off the ones in Cardiff.
Pete Midge . 2024-04-26
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Dirty toilets and still being forced to read this nonsense from Tim Martin which is all over the place. He got what he wanted with Brexit, he lied all the time on tv, this propaganda really puts you off going. He needs to move on or keep putting off customers
Paul Bobo . 2024-04-23
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Food okay, but toilet and general cleanliness appalling.
david scott . 2024-04-11
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Food is very nice everytime and service is quick and staff are polite
Rhian Roberts . 2024-04-11
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Ordered a curry off the app at my table. As soon as I ordered it it showed I’d clicked the wrong one so straight away I went to the staff to ask them if it’s possible to change to the other curry and they said sorry we can’t. I said but I literally ordered it not 30 seconds ago but they still refused. So ended up eating a curry I didn’t like..
Shaun Reeves . 2024-04-06
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Nice pub, but two of the bar staff were arguing with each other in front of people while the one was collecting glasses.
Lee Price . 2024-04-05
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I need to stop eating in these places. I enjoyed a few pints with some friends but honestly, the range of beer really isn't great and the burger was way overpriced for what I received. The staff apologised for not having the beer I chose on the app and were friendly throughout. I'm done eating in spoons I think.
Lee Bateman . 2024-03-30
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Great food lovely staff and a great atmosphere all round 👍👍👍
Gary Davies . 2024-03-29
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Congratulations, you managed to take a simple meal of steak and chips and completely mess it up, the steak was so undercooked it could have been running around the field, I use the term steak loosely as it was a lump of gristle with a small amount of raw meat.
Steve Grant . 2024-03-27
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My wife and I had a lovelly breakfast there.
paul jenkins . 2024-03-18
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I enjoyed my food and time. Will go there again soon
Jonathan Gooding . 2024-03-11
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Really poor service, no manors, one person, happy to make a nuisance of him self, by coming to our table , asking if I had finished my drink, when plenty of wine still left in the glass. Arrogant attitude, where did they get him from, can't believe they pay him.
michael m . 2024-03-06
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Food was out quickly with efficient staff but the most tasteless fish ever.
sharon doyle . 2024-03-04
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Good pub grub. Good service although they were very shorted staffed the day we were there a food came out to a large party between 30 and 45 mins (not the staffs fault). Dog friendly and a nice beer garden.
David . 2024-03-02
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Novel building, includes a family ares! My usual pint of Leffe was fine.
Mikes s10 . 2024-02-21
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Lovely place great staff made us feel welcome
Philip Evans . 2024-02-15
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Another great Wetherspoons for a family catch up. Good value as always.
Linda Cridland . 2024-02-11
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Had a sirloin🤢 definitely wasn't. Full of gristle cooked awful.
Julie Davies . 2024-02-03
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Enjoyed going there saff was nice .
Martin Griffiths . 2024-01-30
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Loved the Tumble Inn it was very beautiful
Tracy McCurdy . 2024-01-26
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Tables are very sticky and filthy
Al Rez . 2024-01-21
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Great little pub with nice staff, good food and fair prices. I go here often and it's my local ❤ It has a lovely variety of booths and tables and is in an excellent location directly opposite Pontypridd train station and in the town centre for those wanting a quick bite before traveling somewhere. I am a student and their prices are great for what you get. It is also one of the only places I can find that serve good beers like Tyskie and Staropramen. I love The Tumble Inn ❤
Sophie The Wanderer . 2024-01-19
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Had a pizza tonight, think it was a frisbee had to ask for a steak knife to cut through it ! Cold by the time I had even finished ! Never again
Kevin Hoare . 2024-01-19
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It's friendly and serves good food. 👍
Alistair Taylor . 2024-01-17
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Friendly staff, and not too long to wait for food. This place can get very busy at times
Robert Clay . 2024-01-16
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In the family area but lots of men in there talking about their coming out of prison and probation problems very loudly.
William Davies . 2024-01-09
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Typical spoons, usual spoons food and drink, what more can be said about its, its a spoons with sticky floors. Great breakfast and good machine coffee
alex menzi . 2023-12-30
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It's not a bad place cheap food with decent quality. The food waiting times are pretty good staff are willing to help some staff couldn't care less I found a nail either a toe nail or finger nailni showed the manager and they quickly rectified the situation.
Mark Morgan . 2023-12-24
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Great Guinness. Interesting clientele.
clayton gibbons . 2023-12-21
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Great value for your money, good selection of food and drink some staff are nice and helpful, can be a very busy place.
Wayne Harries . 2023-12-17
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Busy pub usual weatherspoons menu and drinks
Lindsey Thomas . 2023-12-15
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Had dinner here with my wife, my peas on sausage and mash were a very dull green after being in that hold too long, onion gravy I spotted 2 tiny bits of onion and half roast chicken is half dry, but we accepted not perfect as we have had worse experiences, but, missing coleslaw, nobody to ask about it till basically finished after asking for takeaway box for some of our food, brought stained takeaway bags, pointed out about the coleslaw to supervisor on shift, "oh, I can get it now", bit late when packaging our last bits up to leave! After a complaint you'd expect first word out of your mouth "sorry", not said once and she couldn't get away quick enough and certainly showed no care! We purposely diverted home to come here as previously had good experience, now we will be more likely to divert in the opposite direction! Not impressed at all!
Kim Haysom-Gamblin . 2023-12-10
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Just a quick stop but enjoyable nevertheless 👍
Stuart . 2023-12-09
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Had the Christmas dinner and it was very good
Kelvin Jones . 2023-11-27
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A really lovely spoons. Very festive
Steve Taylor . 2023-11-20
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Convenient location is plus. That's where the good news end. Staff fall in the helpless category of lowpaid labour. This affects everything they touch or provide. Service is mediocre, filthy carpets and sticky tables. Hard to describe the stuff on the dish as food. Portions are more kids versions. Taste is missing from everything apart from the sakt. Total experience was a laugh but we're desperate for a roof over our drinks. Give it a miss if you value your money.
George Kouloumbis . 2023-11-19
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Nice and warm, large floor space, good food selection...had fish chips and peas. Shame about the peas, plenty of them, though at a guess they probably spent no more than 30 seconds in hot water...very hard.
Snowy & Bluey Thomas . 2023-11-14
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Excellent pub! Good service, clean and the staff are really friendly. We have such a good time here everytime we go! Keep up the good work! A proper pub!
timb075 . 2023-11-03
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The food was great I only gave it 3 stars because the some of the table are wobbly and not safe
Carole and Peter Watkins . 2023-10-31
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Good family pub. Food ok value for money. Nice children's corner.
NANCY Sproul . 2023-10-28
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I haven’t been in here for a while and today’s visit was disappointing. A queue of twelve people waiting at the bar with four staff on the other side. Three are happily chatting while one is doing all the work. Then there is queue- jumping which no staff notice except those in the queue. Normally I like Spoons but this one seriously needs a make-over. If they want us to use the app then the wifi needs to be better. Not an enjoyable visit.
bulletdozer . 2023-10-20
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My wife and I often find a Wetherspoon pub when we are on holiday or go out for the day. Mainly because , like most people these days, we have to be careful with our money. Wetherspoon's may not be high dining, but it is always great value. We have rarely had a meal that wasn't good. We have been in the Tumble Inn a few times over the years. Sometimes, the service hasn't been as good as we have received in other Wetherspoon's pubs. But this time we were impressed by the service we got. The staff were friendly and went out of their way to make sure everything was okay and that we felt welcomed. I actually wondered if they had all recently been on a customer service course! The food was what we are used to and of good quality. A breakfast muffin with egg, bacon, sausage, and cheese plus limitless coffee for about £4.65 each is great value. It's cheaper and better than McDonald's or Burger King plus a much better atmosphere.
Paul Winter . 2023-10-10
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Always plenty of characters here cheap drink and shocking food
paul skupinski . 2023-10-05
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It's a spoons what else can I say it's what you expect and love from the chain
Allan Downing . 2023-10-01
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The food was cold, and I had to wait ages for the drinks. After 20 minutes, I asked where the drinks were that I had ordered by using the app. The waitress gave me a dirty look before saying OK and walking off. I then had to ask someone else after waiting for another 10 minutes. We were made to feel very unwelcome, and the food was terrible! We have been to numerous Wetherspoons, and this is the worst by far!
V L . 2023-09-28
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To busy for me but a nice place
Tony Dunn . 2023-09-23
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Better than the norm... Live band on Friday nights Near train station..
WHIZZER . 2023-09-02
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Nice pub good food and fine real ales.Staff are fairly attentive to customers.
Graham Robertson . 2023-08-26
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Worst steak I've ever had, how they call this gourmet is beyond me unless the cold peppercorn sauce and micro mushroom and tomato are part of it. Server was in full Karen mode and had this air of I'm better than you. Definitely won't be returning.
R E . 2023-08-15
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The food was disgusting had chicken tikka masala the naan bread was black hard crispy the popadoms full of fat curry no sauce all dried up took it back along with beef madras apologised and sent fresh just as bad had no check backs to ask how food was watched the young lad go in disabled toilet to do toilet checks 3 times and he walked in signed paper walked out there was no hand soap or toilet roll in the toilet for hours in the end had to go and ask a member of staff to refill was dirty floor had urine all over it and it’s used a lot will avoid this pub in future
F7346FKtinam . 2023-08-13
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This is lovely pub and the food is good the only problem is people are allowed to vape in here by the looks of it when visiting on a Saturday night and they have a lovely smoking area
Darrencraig76 . 2023-08-12
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Want out for the day and went there for a meal and drink
gilly lewis . 2023-08-03
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This is a very spacious, attractive and comfortable urban pub with great views of the surrounding hills from the back. It is ideally situated on the main road that runs through the town centre and right opposite the train station there as well.
Stephen Pratt . 2023-08-01
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Large Wetherspoons. A very busy one. Nice breakfast.
Jamie Skyrme . 2023-07-24
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Tables were sticky. Staff were nice and helpful though. Food was OK too
Symantha Wellavize . 2023-06-28
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Popular pub in pontypridd normally full on weekends with music and crowds but also tidy enough during the week to have a quiet meal and drinks it's a weatherspoons so cheap drinks and food
Karl Hocking . 2023-06-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I'll never use this when women in there,the one today lunch time fri 4th, does not look up and starts conservation with, what do you want. If you don't want to be there, leave.
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The Pottery is a very nice family pub/restaurant with excellent staff and decent food. I have had reason to seek their help with an unfair parking fine I received from Euro Car Parks (I genuinely didn't realise and didn't see the signs). I am extremely happy with the service I have got from the Pottery Management. Very customer focussed and helpful. Thank you Pottery.