The Pottery in Pontypridd in Rhondda Cynon Taf

Good value and service excellent

The steak today was absolutely fabulous cooked exactly how I liked it. Rhys was the chef that was cooking the steaks, 5***** Lovely relaxed atmosphere the waiters,bar staff are friendly + go out of their way to help. I would recommend trying The Pottery. The best place in the area for food + drinks

Beautiful pub with amazing above and beyond service. Best food in the cardiff area and eat EVERYWHERE. Steak, perfect. service spot on I'm told the chefs were Dave, Harrison and Harley. Thank you all!!!

Booked a table with a group of friends, turned up to be told we didn’t have a booking. Was rectified once the manager was showed booking confirmation. Our table had about 2 forks, and 5 knives for a group of 9 and a few napkins, of which one was already used and placed back with the clean ones. We arrived 10 minutes after the rest of our group, to be told that they’d been rushed to order even though the kitchen didn’t close for a further 45 minutes? I placed out promptly to avoid receiving our meals after our friends, including a starter of mozzarella sticks which they had forgotten to bring out, so ended up having these after our main meals had been served. It says online that they close at 10pm, so we were shocked that they began dimming the lights on us before 9pm! Definitely not in a rush to be going back and risking feeling rushed throughout our whole visit again. The food was good, and serving team were alright.

Requested table near a window and it was good value for money food staff really busy but more than happy to help overall great dining experience well worth a return visit I think

The menus is more realistic. The food was good and well presented. Service behind the bar was better you had two people instead of 1 previously which caused queues. You’ve stopped the exit door of the kitchen banging. You had it for months. It was so annoying. Toilets are now better. Music is kept at low level-good.

Can not fault the service or the food. As soon as we walked in (not booked) the staff were smiling and welcoming. I had a tandoori skewer and I've not had better at an Indian restaurant. A taste explosion. Partner had a surf and turf, steak was bang on. Full up, couple of well served beers. Very satisfying

Lovely pub to have a quick bite or a main meal. Good range of food, good prices as well. Note to remember to sign your car reg in whilst staying at this place. Nice decor, staff friendly and its not overcrowded with tables. On a weekend I would book. No problem in returning to this place.

Beautiful food staff very friendly & helpful. Tom got us a table as soon as we arrived as we didn't book. We will definitely be back outstanding value for the money we paid. Thank you Tom

Hidden gem in Treforest Estate. Excellent prices and big portion sizes. Food is always hot and tasty. Service is friendly too! Great spot for some classic pub grub and grill food.

Lovely,huge portions, reasonably priced food

Friendly staff very good service the food fantastic the hole family enjoyed thir food very good quality food

The background music was way too loud , couldn't hear each other speaking

Lovely food and pint, staff seemed over worked or not enough staff, lovely and friendly but a bit of a wait at times! I always go back

The lovely young man who served us was rushed off his feet ,he was booking people in ,taking them to their tables, working the bar an even cleaning tables and brought our food to us and he was still really polite and friendly great service from him. An the lovely young lady working was also rushed off her feet need more staff but everything was lovely for us and food great too

We arrived and was greeted and seated very professionally. We ordered our drinks and food through the online app, and the drinks came very promptly. With regards to the food order, we were waiting for up to an hour for our food to come. There were other customers who had arrived after us, who had ordered starters with their order and were having starter’s served to them, before we had, had any part of our meal. Surely, if you have ordered up to an hour before other customers have arrived, you should at least expect to be served first. Then we ordered desserts, and we waited and waited, until we asked a member of staff, if there was a problem, they went to ask a member of the kitchen staff, they came back and said, they had lost our order. They eventually came with our desserts, half an hour later. It wasn’t the best service, we’ve had better.

Food and drink were great and good value, quality was very good, only downside was the queues building up and only 2 on the bar area.

The Gingerish guy behind the bar great every time I come here staff always very friendly and the food and service always great

Amazing food thank you to the chefs dave kyle Emma will definitely be back again

Superb and the little fellow behind the bar winner

I would recommend to anyone come here for food amazing, staff are wonderful quick service.

The food woz excellent and the staff were lovely and went above and beyond thanks

Lovely meal, fab value for money and great service by Tom

I ordered food. but they didn’t give me everything . Its disappointing

Busey food took ages to arruve had to say how long you wpuld be on table??? Said hour and half....food took hour to arrive not worth the wait staff old and abrupt.

Great food, great atmosphere, highly recommend to everyone !

Excellent food great service by Olivia

Nicely refurbished pleasant afternoon atmosphere

Amazing food service was amazing Amazing quiz

Friendly staff and good value food.

Very nice food,polite staff definitely be returning

Nice pub but i can't understand why you can't just pop in for food on the way home or what ever. you need to book a table in advance its madness and were empty tables everywhere

Lovely food, well priced and quick service. Would definitely come again but atmosphere wasn’t the best

All the staff were attentive and the food was fab and arrived in good time

Very friendly staff. Olivia was our server and she was excellent. Great food at decent prices. Still some issues with the app and discount codes not working. Once they nail that issue then the place will be at its best.

Served by Olivia today , excellent service

Great quiz, and it's free. They have discount too on the sizzler app. Friendly bar/waiter staff 🙂

Really enjoyed time here and good food. Will be coming back

Love coming to the Pottery for quiz night! Great food and the staff are fab!

Amazing pub quiz night on a Thursday with the fabulous Pint Sized Trivia. Tom and the bar staff are always welcoming and friendly!

Coming here weekly for food and the pub quiz is one of the best parts of my week! Lovely staff, fab food and a nice and relaxed atmosphere. :)

Food was lovely, fast service as always and I'm currently waiting on my dessert (apple pie). Waiting for the quiz to start but already got 14/15 on the picture round 😉

Fab service, friendly staff, the best quiz ever!

Amazing service , super tasty food , absolutely amazing quiz on Thursday !!! 😍😍😍😍

Food was banging, quiz was class

Food nice, but three times in a row we have been sent away because we get there 20:15<20:20 and say the kitchen is closed. They are supposed to be open till 9pm yet never got in after 8pm. Due to our schedule we just can't eat there because of it.

Fab time here for dinner for my 30th birthday! Our server Tom was absolutely lush and made the night very special. Food was yum, can't fault it.

Went to here tonight for a family birthday meal, was served by Tom lovely service and lovely food

Fantastic service from Tom, food was stunning and quick, 100% coming back

Food was excellent and great service, highly recommend. Many thanks to the staff and Dave the chef!

Appeared to be short staffed initially. Upon arrival the beer garden was empty with plates/cutlery still on tables and the same when leaving! No issues with food or service. Staff were very customer centric and the kitchen served food in a timely manner. I wish this review promotes a good eatery establishment and the need to help front line staff with additional support.

This was the 4th time since July coming for a family meal as we have had great experiences and food previously, but I have to say that today's food wasn't great! Steak was gristly and fatty, mixed grill chicken dry steak again terrible! Garlic bread soggy and so were the onion rings, son couldn't eat his Greek burger he said had a weired taste. Almost £76 spent on food that was left on plates! Had to ask for our table to be cleared before deserts arrived and wasn't asked by staff if there was a problem or if everything was OK with our meal considering the amounts left per plate. (Obvious something was not right) won't be retuning again in a hurry which is a shame as it's local to us and have had good meals in the past with great service

Meals great, beautiful environment.

Courtney although very busy with many customers made ours and other people's experience flow from the first drink to the last coffee! Thankyou Courtney your customer service was exceptional. The meal and dessert were fab too

The table was available straight away. Food arrived very quickly. Service was brilliant.

Excellent service and very friendly staff would visit again. Tom very good at his job

Food was good as usual. Not all the drinks were available again. And not all of our cutlery was very clean

I believe a successful establishment is founded upon the staff and management, The Manager a young chap by the name of Tom was hospitable, enthusiastic, engaging a natural communicator and I certainly will return to The Pottery due to the service I have received from Tom and his staff.

Great food and really cheap, gotta be winner with families.

Great experience!! Food was piping hot and delicious

Me and my friends have been here lots of times , the food is always stunning and hot , our waitress Courtney was so friendly and couldn't do enough for us . All the staff and the food are amazing and that is why we keep coming back 😁

Very pleasant and helpfull nice and friendly Courtney

Staff very welcoming and friendly

Very nice atmosphere here and staff very helpful and friendly. Management was very friendly and helpful also Would return

Very aggressive manager. Told me to get out because he overheard me say to my wife I don’t like the Euro carparks private parking company that they use. 😂😂 went somewhere much nicer!

My husband and I booked a table for 5pm on a Sunday. We were able to park in a disabled space next to the entrance. Our waitress for the evening was Chloe, she was so lovely, attentive and helpful (as we're all the staff) It was only our 2nd visit but we were made to feel more like friends. We both had the steak and chicken combo...it was delicious. Everything was cooked to perfection, so much so that we asked Chloe to pass our compliments to the chef. His name, we found out is Harrison, I have to say it was the best grill-cooked steak and chicken we've had for a long time.

Recent visit here mod week for lunch, good was decent and as expected for type of venue even though a restricted menu but service was dreadfully slow, queue was 7 deep at prer point and only one person serving, colleague was flustered and struggling. Furniture outside was generally broken/badly worn/damaged. Whole venue feels unloved and a bit run dowb

Fantastic food and really good value for the money

Nice food friendly staff especially the man not sure his name felt very welcomed

Lovely food outstanding service 100% recommend definitely going back

Amazing food, good value for money and fabulous service. The staff couldn't do enough and our food was stunning

Excellent food really good service would recommend this place for food or just drinks with ample parking spaces

First time at venue, good atmosphere

Walked in and as we were about to put our car reg in the woman behind the bar shouted ‘Do you have a table??’ When we said no she said ‘Nothing available at the moment’ the place was deserted. There must have been about 3 tables with people on. When we asked if we could just have a drink she said ‘At least half hour’ So apparently you can’t even walk into a pub to have a drink now 🤣 Also to add I am heavily pregnant and my friend was carrying her newborn. Not accommodating, not helpful and rude.

Great food and great service. No long wait times. Will be back again

Very helpful staff and very friendly

Big thanks to shannay for todays service..Amazing

Food was lovey, and tye staff very polite n pleasant 😊

I chose a healthier choice dish from their menu. The grilled chicken with vegetables and basmati rice. It was delicious. I left the rice as I'm on a low carb diet, but it looked good too. I will definitely return.

Madison, is polite, informative and very hardworking

Great food ,Great prices, Great atmosphere 👌

Thankyou Tom and nia for lovely food and brilliant service we have always loved coming to the pottery for over 25 years...delicious food

We came across The Pottery on our way home from a day out at a local quad bike adventure park. The Pottery ticked all the boxes for a Sunday lunch. Four adults and three young children seated straight away by lovely Lisa, followed up by all orders taken and drinks served. The food was piping hot and well presented, from the sizzling steaks to the generous burgers - desserts of ice cream, with a fresh strawberry mousse fit for a 5* London table... Shanny, was attentive and friendly, other staff members ensured we were happy with our food and service. Diolch/Thank you all @The Pottery, a lovely Sunday treat. But we will be back for a midweek feast in the near future for sure...😊👏

The food was great, steak made exactly as requested and honestly one of the only places to do steak so we'll and don't even get me started about deserts absolutely delicious and stuff so friendly and accommodating

Shannay was a server without parallel, she took great care of us. Everyone at the pub was lovely, great food too.

Beautiful steak, lovely service enjoyed my visit thank you

Overall im basing this rating as a 3 due to the lack of food , the customer service and response you get from the staff . other than that the quality of the food is nice . but the quantity is very very poor . Just asked if i had the right plate as it seemed to be missing a lot of food . considering it was an ultimate plate its a portion size for a 16 year old .

The service was good it's friendly plenty of seating

Veey good food and big selection, very busy atmosphere with loud music but that's expected on a Saturday afternoon. Not great service and quite rude, do not except £50 notes

Excellent food, excellent service, empty plates and for me being a fussy eater… that never happens! Most food I’ve eaten anywhere!

Been coming here for years. Decent food at decent prices. Nice place to go. Plenty of parking. Clean and tidy. Staff very friendly and helpful. Usually have a mixed grill but had the tandoori chicken today not tried it before. The menu is great, something for everyone, big and small plate options. Was very nice fairplay.

Sadly the food was burnt they did replace but wasn't the best. Kids did enjoy their food and the staff were very polite just work needed with the food. Gravy watery and cheap in taste, chips not best and pie burnt 2nd attempt pie still wasn't best. Nachos was cold but nice. Lovely place just possibly a bad day in the kitchen.

Amazing service! Lauren was great! Very friendly and helpful! Will be back!

Olivia, Rhys & Harrison served us today , great service , food and service is always spot on , will definitely be returning , excellent

I always booked a table on there website which is very easy to use as it can be busy here. I came with my friend for a meal and catch up and as always the food and service did not disappoint. Our order was taken by the very helpful Courtney We both ordered the 2 meals for £12.75 well worth the price lots to choose from and we will be back again soon had a fantastic visit.

Lovely food very busy service was good

I booked a table via there easy to use web site for lunch with a friend as it our favourite place to go to. The Staff are always friendly and helpful We Both of had the gammon and chips which was amazing plus a delicious dessert So a lovely meal was hard and we out will be back again.

Much better than it was if you haven't been back since the new guy is there, you should

Will not be visiting this place again. Second time to book a table only to get there and be told there is an hour wait til we get service. To travel for 40 minutes to be told this when we get there is not acceptable. Food is amazing no complaints there but the service they provide is ridiculous.

Food was OK.Not too happy as they had ran out of chicken nuggets for kids meals .great service .