Based on 159 opinions finded in 2 websites
Based on 159 opinions finded in 2 websites
Nº 415 in 612 in Rhondda Cynon Taf
Nº 70 of 91 British in Rhondda Cynon Taf
Opinions
I'll never use this when women in there,the one today lunch time fri 4th, does not look up and starts conservation with, what do you want. If you don't want to be there, leave.
William Davies . 2024-10-04
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Stunning food! Food was fresh, the girls were lovely. Fish was the best I’ve had in a long time. Portions were fab too which is always a bonus! Will 100% be returning.
Pippa Langley . 2024-09-15
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Cracking little chippy, my portion could of easily done me and the mrs! Fish was the best ive had in ages. Will be returning when in the area.
Tom Gadd . 2024-09-15
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After purchasing a large portion of fish and chips, I was left indignant, not to mention, famished. As it happens, what was labelled as 'large' bore closer resemblance to a pittance, hardly a morsel - a 'fish bite', if you will. Staff, when questioned about this discrepancy, shockingly retorted with ‘it is cut that way’ followed by the rather impertinent ‘what's your problem’. The level of rudeness was not only eyebrow-raising but downright uncivil whilst escalating into a baffling spectacle as staff began to berate me in front of other patrons. Upon my hesitant refund resolution which excluded the chips from the transaction, the dissent didn’t cease. The same staff member, henceforth, raised her voice and proceeded to publicly exhibit and ridicule the fish in question, a display of hubris truly something to behold. This establishment is seen in a less flattering light not only because of the abysmal customer service, but also the overpriced, under portioned meals. Henceforth, I strongly advise unsuspecting clientele away from this eatery.
J B . 2024-09-13
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Lovely food, always service with a smile. Portion sizes are always good, brilliant quality produce used. Highly recommend
Gabs Tara . 2024-08-28
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Ask yourself is this an acceptable amount of chips, it’s laughable! Never again. Miserable and rude staff, stale chips and quite frankly a chip shop I used to use weekly that I will never use again. Pathetic.
Adam Self . 2024-07-11
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Totally agree with "Welsh warrior", Luke warm chips at noon today and the most miserable service from the lady behind the counter that I've ever had. The guy in charge really needs to look at this issue, it must be costing him return customers, because we won't be coming back.
Claire . 2024-07-05
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Looks like another fish shop gone to the dogs. I went in for large chips Irish curry and sausage and batter. Got home to 20 chips fruit curry and tasted that bad the dog didn't even want it. What a shame it was really nice a few months ago. I have noticed when the gentleman is working it's top notch and when the women are there it's not exeptable. Poor food and attitude
welsh warrior . 2024-06-26
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Had to ask the lady behind the counter if that was really all the chips for £2. Shocking. Was literally enough for 1 slice of bread folded. First and last time buying from here.
Dan Stevens . 2024-04-03
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Charged £8.60 for 2 small chips and 2 curry sauces when the price is £2.20 per small chips and £1.70 per curry sauce The chips were all dried up and curry full of salt Used to love the chips from here but will never go back the girls who work there have got no flipping manners NO Please ,Thank you Not even a smile my cat has got more blinking manners than the staff in here
Roseanne Mardon . 2024-03-21
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Was served by a young girl who was really rude with no maners, she couldn't be bothered with please or thank you. I held my hand out for my change, and she slapped it on the counter. Then I ask for a fork she said 5p, and held it in her hand like I was going to run off with it. Will no be going back here again.
Cherie Jones . 2024-01-28
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Wouldn't do a few fish @ 1940hrs
Ian Evans . 2024-01-27
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Very poor customer service from both members of staff. Fish batter undercooked and inedible. Fish was cooked to order although staff couldn't wait to go outside to smoke, so clearly didn't cook the fish for long enough. Curry sauce over salty, also couldn't eat. The poor food quality is bad enough but the customer service is appalling. The way staff were with me and the customer they served before me, I wish I had walked out without ordering now. Seeing the staff walk straight out after I left to smoke is not a good look. Also overly strong smell of chip fat left on my clothes after only being inside for a few minutes.
C Roberts . 2023-11-25
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Very poor customer service from both members of staff. Fish batter undercooked and inedible. Fish was cooked to order although staff couldn't wait to go outside to smoke, so clearly didn't cook the fish for long enough. Curry sauce over salty, also couldn't eat. The poor food quality is bad enough but the customer service is appalling. The way staff were with me and the customer they served before me, I wish I had walked out without ordering now. Seeing the staff walk straight out after I left to smoke is not a good look. Also overly strong smell of chip fat left on my clothes after only being inside for a few minutes.
Croberts1987 . 2023-11-25
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I had a rissole, chips and a curry sauce. I was charged £6.30. Chips were a child size portion. Chips were barely warm and so dried out. I felt i had what was left of what had been cooked from a particular batch. Rissole was warmer as it had been microwaved by them. It was disappointing given the cost.
Louise Owen . 2023-09-24
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Just bought fish and chips from here and the girl behind the counter put salt on my food And just poured it everywhere. Too much salt came home to eat it had to throw it in the bin,it was like if it was dipped in salt. They need salt and vinegar training.
michael philpott . 2023-09-23
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Always friendly, freshly cooked fish and a superb range of curry sauces. Always a delight
Stephen Denning . 2023-09-12
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Most ignorant and rude staff member who looked like she couldn’t be arsed to be in work let alone communicate with customers. Shame they can’t get decent staff. Left without buying anything along with another customer.
Jayne thomas . 2023-09-09
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Miserable staff n food deer not the best.cilfnydd chippy best.
Robert Edwards . 2023-08-31
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If it was possible to give no stars l would. My husband just went to this chippy for the first time. Never again!!! He ordered pie, chips and curry sauce twice but when he came home he had only been given 1 x small bag of chips instead of 2 but he had been charged for 2. He had to wait for the chips and they were greasy and slightly undercooked, the curry sauce was greasy and lukewarm and the pie was lukewarm, we only live a stones throw away so no excuse. AVOID AVOID AVOID!!!!!!
Janet Davies . 2023-08-29
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Only rated 1 star because I had to! Service was absolutely shocking, woman was so rude, wouldn't hurt to crack a smile. Food look undercooked, chips were green and tasted like grease.
Lara Bilson . 2023-08-01
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Nice food clean and tidy place little bit more than some price wise but good food
Karl Hocking . 2023-06-15
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Nice chips clean place, good service
Ponty Davies . 2023-04-24
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When entered was told to wait with a hand gesture as she was on phone to her kids then had to wait 15mins for over cooked buger and under cooked chips the fish cake was like playdough and the member of staff there customer service skills left more than enough to be desired will now avoid this place at all cost worst experience I have ever had at a fish shop with definitely the worst food ever absolutely shocking !!!!! Would leave minus stars if I could
Gavin Shepherd . 2023-04-01
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Lovely service. Food was really tasty. I recommend
Natalie Davies . 2023-01-31
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Very nice chippy. A mate also looks forward to coming over so he can eat from there too.
Cai Williams . 2023-01-07
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Chips were ok curry sauce was lush
Thetruthisouthere eli . 2022-12-15
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Amazing food and friendly staff
B LW . 2022-11-06
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2 people walk in together to buy food one woman waiting they serve my worker then start serving the lady waiting now here things cooked ! 20 minuets later my worker has finished his food I still haven't been served gave up went with out food as lunch break now over ! Thanks for the diet ! If people are together surely wait to serve both after the big order or serve both then onto big order ! No problem with waiting but to be ignored totally not even a "won't be long " or "sorry just waiting on more chips !" Etc etc is soo rude ! I suppose when you get away with insurance fraud you get all high and mighty !!
Karl Stuart . 2022-08-15
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Large chips barley had enough for 2 toddlers... compared to the local where a large is enough for 2 kids and enough for a chip butty for 2 adults...
Darren Higgins . 2022-06-24
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If you’re into cold food then this is the place for you but make sure you take a loan out first as the bill will hit you harder than Mike Tyson. And the portions are smaller than a gnats nipple.
Scott Williams . 2022-06-08
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Chips were undercooked, expensive £2.95 just for a pie ! Wouldn't go there again.
Ade Champion . 2022-05-22
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Staff always friendly and efficient
Louise Bradbury . 2022-05-13
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Excellent fish and chips, excellent service. 100% recommend
Lucy C . 2021-12-20
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It's fish and chips and it tasted good, what more could you ask for, staff were friendly.
Vinnys Taxi . 2021-12-07
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Chips greasy , undercoocked and mushy will go elsewhere for fish and chips
John Smith . 2021-11-26
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Really lovely food and friendly staff
wendy whatmore . 2021-09-25
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Only three stars sorry guys. The lady who served me was polite and friendly, but the owners daughter was disrespectful and rude. The food is always nice, but I won't go there when the daughter is there she is appalling
Julie Brown . 2021-09-18
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Clean shop, polite and friendly staff. Had to order, but that means your food is fresh which is much better. Enjoyed the chicken bites & chips with curry sauce.
kevin mccarthy . 2021-08-18
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Great staff, even in the most busiest times they stay happy and cheerful, lovely chips.
Dan Williams . 2021-08-02
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My mother ordered a small bag of chips with 2 sausage in batters just salt on them! The young lady then proceeded to put vinegar on the chips. When my mum questioned this the young lady said “you asked for it” and my mum reply “no I didn’t my daughter hates vinegar I definitely wouldn’t of asked for it”! The young lady showed a lot of attitude from then on. Once my mum got home this is the amount of chips the young lady had given us!! I think this is disgusting behaviour! I work in customer service/hospitality and understand that things can be irritating but I think responding like this is childish you’ve definitely lost my custom!
Karysdawn . 2021-07-16
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Absolutely fabulous 10 out of 10
james johns . 2021-03-25
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Cracking little Chippy, best Fish and Chips around If you phone beforehand to order your fish there's no waiting around when you get there as its all freshly cooked Friendly staff, decently priced, recommended
Eric Pratt . 2021-02-19
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First impressions ✔️ The staff very friendly ✔️ There was lots to choose from (for my carnivorous) ✔️ The gravy and curry are suitable for vegetarians ✅ Chips were lovely ✔️ Paper over polystyrene ✅✅ Been looking for a chippy which can cater to the various needs of my awkward family and I think we might have found it. The paper thing kinda nailed it for me
siwan davies . 2021-02-10
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I like this place. You have to order fish when you first arrive, even if somebody is in front of you so it has time to cook or you will have a long wait. Only 2 customers allowed inside at any one time. Friendly staff, very reasonable prices. It is open 12noon til about 8pm. Mon to Sat.
Mark Webb . 2021-02-05
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Best fish and chips I've tasted in good while and reasonably priced
Keri Jones . 2021-01-20
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Fantastic food here, only found it by accident, proper chips proper batter proper food. Will return ASAP 👌
Andrew Jenkins . 2020-10-26
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Great service, great food,. Staff are very friendly.
Matt Maguire . 2020-10-14
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way too much curry put on chips. not edible
clare barrett . 2020-09-19
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Covid or not, waiting 25/30 mins for a large portion of chips is abysmal.
Thomas Severn . 2020-08-20
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Well cooked Cod,enjoyed once again
Norma Mary Smith . 2020-08-15
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Lovely fish and chips. Ordered ahead so as not to have to wait too long. Generous portions and fish comes with tartare sauce and lemon. Friendly staff and beautiful food! Highly recommended.
Gavin Hailes . 2020-07-31
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Great fish and chip, really tasty. Great price and reasonable. Staff were friendly. Portion size was great.
williamskdn . 2020-05-30
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Great fish and chips here. They were very tasty. Prices were reasonable. Staff were friendly. Fish is cooked fresh too.
williamskdn . 2020-01-19
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Great fish and chips here. They were very tasty. Prices were reasonable. Staff were friendly.
Nathan Williams . 2020-01-19
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great fish & chips & friendly service with great childrens offers
Spencer Rice . 2020-01-17
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Best fish and chips in the Pontypridd area
steven williams . 2020-01-02
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Excellent food fresh clean shop
Andrea Williams . 2019-10-22
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Only popped in here to pick up some fish and chips for my partner. And what a find I have popped back a few times since as thay do a good fish and chips.
Stephen G . 2019-09-28
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Not a fan of chips so chanced my claw here. Orders chips and steak/kidney pie. Pie wasn't the best was very soggy but the inside made the chips more manageable. Very salty also
Clive Dog . 2019-09-14
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Very nice, tasty food. Will be back soon.
Peter Garland . 2019-08-19
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Great food and good service, best to call ahead to avoid a wait as fish is prepared as and when, really good quality
Ethan Carey Seaton . 2019-07-28
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Great chips very good value for money.We are veggy vegans so it would be great to see vegan pies.
Larry Stubbs . 2019-07-28
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Always pleasant staff. Always fresh and warm never greasy. Price reasonable and generous portions. Been there a regular customer for six years now
Lisa P . 2019-05-29
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IIt's my favourite place to have takeaway the staff can't do enough for you I travel 4miles
Lynne Thomas . 2019-05-09
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If there’s a man serving ( avoid) he gives tiny portions and food tastes totally different ( not nice) he’s the miserable one, smallest bag of chips I’ve ever seen Been here’s loads before when girls are there food is high in quality, I avoid the fish bar if he’s there not unless I want a child’s portion
478est . 2019-05-08
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Food good service friendly, Monday and Tuesday best days
Paul Mould . 2019-04-06
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Absolutely amazing service and the food is out of this world!! 10/10 and i would definitely recommend to friends!
Sian Smith . 2019-03-28
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I was visiting a friend, and I decided to have something to eat, as the Central Fish Bar was around the corner I popped in there, straight away it was warm and welcoming, very clean, the two girls behind the counter were happy, polite, helpful and chatty, without letting anything keep them from they're work. The food was excellent, the service, second to none, and my day a little brighter for it. I would recommend this eatery to anyone, and the girls working there are a credit to it, and the town. Nice food, nice people, no more to be said.
Steviez67 . 2019-03-28
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lovely food and always clean and tidy in the shop. best time to go is when the two young girls work together as food is always good. The one girl is there every night of the week bare a friday so best time to go when shes there. x
chelsey baker . 2019-03-19
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My husband and myself visit the central fish bar quite a bit for the best food in ponty and sarah and Lesley are always there for the best customer service and the clean shop the only down side is the when the others girls are on you have to wait for food and then it can be undercooked and greasy
lynnetM8604MS . 2019-03-18
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Hi I’ve been coming to this chip shop for about 7 yrs and I’ve noticed there are 2 lady’s work together on a Monday and Tuesday evening , I try to avoid these nights as the cooking for the chips are white under cooked , to a point you can’t eat them the jumbo sausages are really greasy I wipe them with tissue ,the cans aren’t filled up and it’s not as clean out the shop front as I’ve seen it when the Mother and Daughter work together it’s always clean, food always cooked properly no greasy sausages nice full fridge of drinks and nothing is never a bother for those 2 lady’s I’m not sure what days the mother and daughter work but I really do prefer to go there when they are there as I know I’m paying for nice cooked food , NOT rushed under cooked.
leah davies . 2019-03-16
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Lovely staff always welcoming happy and friendly and excellent quality food... and it's on our doorstep
Matt Cousins . 2019-03-01
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LOVELY BIG FISH and a generous portion of chips at this fish bar sit in or take away .great for when one does not want to cook ...
Veronica B . 2019-01-25
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Went here today, with my family to get chips and curry sauce. My wife is pregnant. She asked if she can put her own salt and vinegar on so that there is not too much. The lady with tattooes on her arm said yes and then put it on anyway. Resulting in the food being very salty and my wife unable to eat it. £15 food down the drain as we then had to go elsewhere so that we could eat together. Women in helpful when I said about it in the shop almost trying to make us look silly for wanting to put our own salt and vinegar on. If you like even a basic level of customer service then avoid this place like the Plauge!
Alexdalley . 2018-12-24
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Absolutely amazing fish and chips. Incredible value.Best I have tasted - and served with a smile.
Gavin Davidson . 2018-12-20
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Staff and food are great highly recommended x
Rebecca Clatworthy . 2018-12-14
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Lovely staff but ... I wish they don't count the chips whilst serving. A large portion is a "small" if you compare with others. Try Tynant for quality and quantity.
George Kouloumbis . 2018-12-13
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I normally visit here frequently but will not be returning. This evening I paid for the most disgusting chips that had obviously been sat there for hours. It’s a disgrace that I was charged!! And they didn’t offer salt or vinegar and said that they only have large bags!! This place has gone seriously downhill and I will not be returning!!
MissT50 . 2018-11-17
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Beautiful fish cooked to order. Absolutely gorgeous - I ordered a medium-sized piece and OMG it was huge. Freshly cooked with tasty crisp batter hmmmm scrumptious.
Glen2006 . 2018-11-06
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Nice friendly staff and good food.
Dean Oldershaw . 2018-10-31
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The staff are always happy and polite
Paul Wyatt . 2018-10-20
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Used a few times, always good food Everytime I've been.
Stuart Balchan . 2018-09-21
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Excellent service and staff and food i go there most nights
colin wynne . 2018-09-18
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only place i know in pontypridd that does a savaloy!!!!!
Andrew Judd . 2018-08-16
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Are opening times are 12:30am till 9:30pm Monday to Friday and 12:30 till 8:00pm on Saturday, closed on Sundays, Never have I worked their in the last 6years have we ever opened till 11:30pm.
Sarah Jane Jones . 2018-03-05
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My local fish and chip shop open most nights till 9
Andrew Knowles . 2018-02-13
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The large fish was massive indeed and tasty. Polite and quick staff.
lapos599 . 2018-01-05
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Very un-helpful. Total disregard for their customers and extremely over priced. I wouldn't recommend them to anybody.
Aiden Richards . 2017-12-08
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All cooked fresh Awesome Thanks for a lush tea Steak pie chips. gravy chips.fishcake chips jumbo sausage chips and a jumbo sausage in batter
Tonytazman . 2017-09-06
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Best chips in a long while well cooked and give great portions very happy customer!
Kharis Hayne . 2017-07-19
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Went down as the kids wanted fish and chips, I think there was actually more grease than chips or fish!!!!
658richardr658 . 2017-06-01
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States it's open on Monday until 11:30pm 10:30pm and it's closed!!!!
Jojo Rees . 2017-05-15
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Better than last time but still not the best place in the area to get chips from. Always seem like they are left too long. Customer service is good though
Matt_Y2302 . 2016-11-02
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Chips & fruity curry sauce not bad chips okfor this time of year and curry sauce not to hot nice taste
jason1ml . 2016-08-13
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This is now the best chip shop in Pontypridd. Always quick polite service. The food is always fresh and we'll cooked.
DONNAWOOD . 2016-08-02
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Had a bad experience with very poor food there a while back but this visit pretty good. Great chips & fish cake but my son said the, albeit freshly prepared/cooked fish bite was, his words, a bit stale tasting?
huw j . 2016-05-26
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This is a great chippy. The food is really delicious. The staff are friendly and helpful. I would recommend this to anyone passing.
williamskdn . 2016-01-13
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que puedan tener un extenso menú y sus patatas fritas son geniales, pero, que a menudo han tenido sirve pescado y maltratada hamburguesas que eran casi incomible debido a que en la exposición de las edades. El personal parece bastante agradable pero no estoy seguro de la comida fresca
happy2holiday . 2015-12-26
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Not very often do I have a chippy but what a pleasant experience it was! The Scottish girl who served us, was chatty and polite. The shop was spotless and the food was delicious. Would definitely recommend to anyone in the area.
mrsthomas75 . 2015-06-16
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2133 Opinions
12/12/23: Food was good but one member of staff needs a chat about her attitude towards people, when she gets to the table with the food she shouts the order example: HAM EGG, BEEF BURGER, she didn’t say thank you when we said thank you. Honestly I would avoid coming here if you get annoyed with people who are rude. I was served by the same waitress the other day (16/11/24) and she seems more friendly so personally I would stay away
2688 Opinions
The Pottery is a very nice family pub/restaurant with excellent staff and decent food. I have had reason to seek their help with an unfair parking fine I received from Euro Car Parks (I genuinely didn't realise and didn't see the signs). I am extremely happy with the service I have got from the Pottery Management. Very customer focussed and helpful. Thank you Pottery.