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3.9

Based on 321 opinions finded in 2 websites

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Nº 309 in 477 in West Berkshire

Nº 3 of 11 Pizza & Pasta in West Berkshire

CUSTOMERS TALK ABOUT DISHES WITH..pizza

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Best pizza in newbury, absolutely delicious, definitely recommend

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Gul Qaisar . 2024-11-16

MORE AT Google

Very good place,nice people too

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Frank Mezo-balint . 2024-08-03

MORE AT Google

Friendly staff welcome on a hot summers evening

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Awaken Your Highest Self . 2024-08-02

MORE AT Google

I have ordered vegetarian pizza multiple times from here and its very tasty. Tuesday 1 with1 offer also the best.

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deepak sharma . 2024-07-23

MORE AT Google

amazing place i recommend going

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R2Trappy917 . 2024-07-17

MORE AT Google

Great pizza. Better than dominos

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Hary Lumsden . 2024-07-16

MORE AT Google

Better than dominos. Good deals. Nice staff. Go here every week.

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the Sandwich . 2024-07-16

MORE AT Google

Really helpful guys when we didn't know how to get a particular deal

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Craig Kirkman . 2024-07-14

MORE AT Google

Highly recommend! Faisal was very friendly and helpful with choosing the pizzas. Will be back again!

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Lukasz L . 2024-07-10

MORE AT Google

Very fast service. Good pizza. Nice smelling staff

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prashant kumar . 2024-07-04

MORE AT Google

Great service and good was delicious!

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India Duly . 2024-07-03

MORE AT Google

They serve very tasty pizzas and they have good service too. We usually eat pizzas from this shop and they the best chocolate brownies my kids love it

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Amit Dwivedi . 2024-07-02

MORE AT Google

Sani very good worker excellent

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Mada Haji . 2024-06-28

MORE AT Google

Very good customer service and friendly atmosphere. I will be back soon :)

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Honey Honey . 2024-06-28

MORE AT Google

Freindly service Good price Help order

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Ryan Rudge . 2024-06-28

MORE AT Google

Always our first choice for pizza or side platter! Delivery is always very quick so we get hot and delicious pizza.

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Natalia Marcu . 2024-06-24

MORE AT Google

Very kind staff. Amazing service and food is delicious!! Worth it

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Brooke Dury . 2024-06-24

MORE AT Google

Staff are very nice and are very cautious about any allergies you may have. Food is amazing

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Tyler's Pool Journey . 2024-06-24

MORE AT Google

Such a pleasant experience with very good pizza. They are such friendly staff and have a wide range of variety

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Huzaifa Yousaf . 2024-06-23

MORE AT Google

Food was really good, service was outstanding and it was a good wait time👍

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Ali . 2024-06-19

MORE AT Google

What I’m say I don’t know here all pizzas are amusing I just love here pizzas

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Sanjida Khatun . 2024-06-10

MORE AT Google

Great experience, would recommend

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Jonny Moss . 2024-06-09

MORE AT Google

Good Halal takeaway joint. The Pizza’s are not oily as well which is a rare sight for Asian pizza joints.

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Owais Siddiqui . 2024-06-07

MORE AT Google

Excellent service .... very professional. specially Sunny 👍👍 he is very good. I have tried many pizza places in the area but none compare to the quality and taste of this pizza centre. The pizza was cooked to perfection and the toppings were fresh and flavorful. Highly recommend!

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lal saurabh singh . 2024-06-07

MORE AT Google

superb pepole top quality pizza highly recommended;)

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Piotr Gapski . 2024-06-02

MORE AT Google

Delicious pizaa🤤🤤 Frank and helpful staff .. especially the guy named Sunny🤭🤭

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Junelii . 2024-06-02

MORE AT Google

The pizzas are amazing here. I love the pizzas here. The taste is really good and authentic. Love it

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Sahil Monga . 2024-06-01

MORE AT Google

Excellent pizza and pocket friendly too

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Sudipta Sarkar . 2024-06-01

MORE AT Google

Love a caprinos, goof price, friendly staff,

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sarah diggens . 2024-05-30

MORE AT Google

We had a good farewell party with good hospitality from Mr.Sunny !! All Thanks to him .

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Subhashree Sahoo . 2024-05-30

MORE AT Google

Good place. Good pizza. Excellent staff.

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Amit Udasi . 2024-05-27

MORE AT Google

Sunny was great in helping me choose a pizza , service is exceptional and wait time is less

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pankaj kohli . 2024-05-26

MORE AT Google

Our go to pizza place. Tasty, worthy food. Be it dine in, take out or delivery.. they r good. our first and last visit to pizza place in newbury

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Krithika Srinivasan . 2024-05-25

MORE AT Google

Delicious pizza! 🍕 The staff is also very good and kind. Love it

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Rimad Ahmed Chowdhury . 2024-05-24

MORE AT Google

One of the best pizza 🍕 I had in Newbury tasty and good service

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Snehal Sancolcar . 2024-05-24

MORE AT Google

Staff is always nice , i meet with a lady there she was very helpful and she have really good knowledge about all items they have in the store! she is Very experienced i must say!food is fresh, dough is fresh and cooked perfectly. An excellent place to get your favorite pizza or try one of their delicious speciality pizzas.this is my favourite local pizza shop. Highly Recommended!

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Zara Haque . 2024-05-24

MORE AT Google

Always been brilliant! Order it atleast once a week. Had a couple of mistakes but as I’ve called up they do everything they can to rectify it! Couldn’t ask for more!

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Frankii Slade . 2024-05-23

MORE AT Google

Delivery came very quickly. Friendly driver, told us the shop is under new management - better service standards. Food was perfect and still hot.

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Charlotte Phillips . 2024-05-18

MORE AT Google

I ordered Caprinos Special pizza but they gave me wrong pizza 😌When i called them they did misbehave with me .I never try again 😌I really disappointed for this behaviour.

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Abir Chowdhury . 2024-05-14

MORE AT Google

I came to caprinos just few moments earlier and ordered one caprinos special 12" pizza with 4 canes of fanta but the guy gave me wrong pizza and when i come back home and call him about the wrong pizza he totally diny and misbehaved with me. It was totally unprofessional. Thanks by the way

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Zakaria Al Hasan . 2024-05-14

MORE AT Google

They gave us wrong pizza and did misbehave with me .I never come again.

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Ashraful Haque . 2024-05-14

MORE AT Google

Amazing food quality and quick delivery impressed definitely going to order again

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Snehal Sancolcar . 2024-05-04

MORE AT Google

I have tried ordering from them twice. Everytime it’s the same story, their driver calls and he cannot find the address. No matter what landmark you tell him, he doesn’t see anything and then he goes back without delivering the order

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Aresh Srivastava . 2024-03-28

MORE AT Google

Never again, Worst pizza I ever tried, old ingredients, it tastes like the ingredients used have been in their counter for a week at least, I would not recomment this place.

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Dawid Socha . 2024-03-27

MORE AT Google

I placed a order over the phone when I went to collect it was all wrong so I refused to pay for it asked them to re do it and they said said no so I left it on the side and walked out they were so rude it's is un really , so I ordered some where else and will never go back here

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Ann Campbell . 2024-03-23

MORE AT Google

Always our go to pizza night! Never had a bad pizza or sides from here and great quality and value!

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Abbie Trussler . 2023-12-15

MORE AT Google

Had the meal deal not a bad price pizza was fresh and very nice Chips however dry as hell. Half were burnt and there was zero salt on them. How can you eat chips without salt? 🤦🏼‍♂️ i even requested in notes

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K19 Singh . 2023-12-07

MORE AT Google

Delivery never turned up. Had to get a refund through Head Office and the website rather than the shop. Utter scam.

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David Gale . 2023-12-01

MORE AT Google

Had 2 pizzas and they were lovely and tasty thank you

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valerie barber . 2023-10-23

MORE AT Google

Avoid this place completely! Ordered online for delivery to our postcode entered via the web user interface. After submitting the order a staff member phoned within 5 minutes to inform me that my order couldn't be delivered to our address. That would be fine but when I asked for a refund the staff member became rude and obnoxious and suggested I use the website or provide my bank details so he could "whats app" them to his boss! When I aired some caution about sharing my data this way, he became very defensive and rude (customer is always right concept seemingly missed this guy!). I have not received a callback after nearly a week, and have submitted multiple complaints via the website requesting a refund. Still no refund! Awful service and staff Note: I went to the thatcham store and although they couldn't give the refund, they were very sympathetic, so this is specific to the Newbury store.

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Steve F . 2023-10-19

MORE AT TripAdvisor

One of the best pizza places to eat in Newbury. Have been a regular customer since very long time. Never disappointed, keep up the work👍

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iFasoolii . 2023-08-13

MORE AT Google

Friendly staff, just got few sides on weekday night. Decent!

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Ammar Niazi . 2023-07-15

MORE AT Google

Excellent customer service, massive shout out to Manager Faisal for always providing flawless service to me and my family Highly recommended 10/10

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Max London Vlogs . 2023-07-09

MORE AT Google

Served fresh and on time. One of best in Newbury for a reason

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Abhishek Arora . 2023-06-27

MORE AT Google

caprinos always been in my favourite list, delicious food and amazing service always make me feel i made a good choice.

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nadia akhi . 2023-06-20

MORE AT Google

They Evan doesn’t worth for 1 star I wish I could put in negative. Was there regular customer and always they do the same fraud always they cut down the amount of the toppings and charge full price.Doesn’t recommend👎.

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W Khan . 2023-06-20

MORE AT Google

i have just ordered 2x cookies, wedges and cheese balls. caprino could not even refund me my money for this after calling. this is the second time it has happened.

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Jack Mooney . 2023-05-18

MORE AT Google

One of the best pizza that i ever had I love the taste

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Arman Fazli . 2023-04-29

MORE AT Google

Pizza is the best. always when I'm on this area I come and eat always is same nice and delicious

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SEBASTIAN KARCZEWSKI . 2023-04-26

MORE AT Google

Missing items and they don’t care. Ring twice and they blame the driver

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Emma Lowers . 2023-04-07

MORE AT Google

Shocking customer service: slow & rude. Decent pizza -we love the seafood- but simply not worth the stress.

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K1192UUnicoler . 2023-03-28

MORE AT TripAdvisor

We came here for lunch and really enjoyed the pizza. The service was really amazing, Taibah’s customer dealing was really good and helpful. We will definitely be coming back soon.

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Mashal Siddiqi . 2023-02-15

MORE AT Google

Went for lunch pizza, and it was worse than frozen one. Usually, we like Caprinos from other branches, but this one definitely needs proper training.

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Hemant Yadav . 2023-02-03

MORE AT Google

All you need to know is the mega £8 extra special 9" pizza will stuff your morals to the max? I will be coming back very soon for another thanks 👍

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Red Tape . 2023-01-27

MORE AT Google

Dear Sir/ Madam I would like to make a complaint regarding the poor service I have received in the last 2 times I've ordered pizza from Caprinos Newbury. I have place an order for delivery and its fair to say I was happy to wait 42 min for the delivery. Because of the bad experience I've had the previous time I've called after 25 min to check if the delivery will be on time and was assured that will be with me in 15 min. When the delivery was not with me after 15 min I have waited 15 more min and called the shop. I have explained that it's been an hour since my order and it's not the first time when I have to wait more than 1 hour to get my order, the gentleman that has answered the phone , did not like the fact that I complained about this and ended the call. The food has arrived a few min later but was not hot anymore and just warm . I am really upset with the way Caprinos handles " complaints " and will definitely be the last time I've ordered from Caprinos and would for sure never recommend you to anyone because of the bad service

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Anamaria Williams . 2023-01-17

MORE AT Google

Dear Sir/ Madam I would like to make a complaint regarding the poor service I have received in the last 2 times I've ordered pizza from Caprinos Newbury. I have place an order for delivery and its fair to say I was happy to wait 42 min for the delivery. Because of the bad experience I've had the previous time I've called after 25 min to check if the delivery will be on time and was assured that will be with me in 15 min. When the delivery was not with me after 15 min I have waited 15 more min and called the shop. I have explained that it's been an hour since my order and it's not the first time when I have to wait more than 1 hour to get my order, the gentleman that has answered the phone , did not like the fact that I complained about this and ended the call. The food has arrived a few min later but was not hot anymore and just warm . I am really upset with the way Caprinos handles " complaints " and will definitely be the last time I've ordered from Caprinos and would for sure never recommend you to anyone because of the bad service

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anamariaw2017 . 2023-01-17

MORE AT TripAdvisor

This place has always been incredible! The staff are kind and humourous. The food is brilliant and they've never messed up an order. Personally I find this place far superior to the big brands and at a cheaper price. Thank you all!

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Mat . 2023-01-10

MORE AT Google

Poor customer service - happy to leave you standing at the till with no interaction. Super poor phone service (asked what I wanted multiple times and still got it wrong) They also didn't update on total amount or even how long the order will be and just hung the phone up.

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Adam Jones . 2023-01-01

MORE AT Google

I ordered caprinos with my friends, mohsin took my order and was very friendly. My order came quickly and it very hot, perfect. Staff were very nice especially mohsin a delivery driver, and the food was very nice and was very quick! Will definitely order again!

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bIqnkmind . 2022-12-19

MORE AT Google

Got food poisoning from this place! Avoid

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Atif . 2022-11-10

MORE AT Google

Late, stone cold, soggy, rude complaining driver.

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Nicole Wharton . 2022-11-09

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Great pizza but not very consistent. They always miss an item or two during door delivery. Happened every single time.

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Sukanya Sivanandan . 2022-11-02

MORE AT Google

Nice pizza, really friendly staff

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Carolyn Wilson . 2022-10-19

MORE AT Google

T served us tonight with some glorious pizza, amazing service with a smile throughout - fast service and fresh food, will come again (: x

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Mister Mezz . 2022-08-25

MORE AT Google

Quick delivery lovely hot Thin crust Pizza , cheese is lovely and toppings always fresh , really rate these guys , good price point and good sizing from small to huge .

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Martinwestfields26 . 2022-08-12

MORE AT TripAdvisor

Ordered online. The man on the phone was very hostile and said they had shut and couldn’t deliver our order anymore even though he claimed the pizza was ready. Either a complete waste of 5 large pizzas or a complete lie. Don’t order from them not worth the hassle and the hostility from staff.

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Charlotte Grayson . 2022-08-07

MORE AT Google

Ordered online. The man on the phone was very hostile and said they had shut and couldn’t deliver our order anymore even though he claimed the pizza was ready. Either a complete waste of 5 large pizzas or a complete lie. Don’t order from them not worth the hassle and the hostility from staff.

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charlottegB2120CC . 2022-08-06

MORE AT TripAdvisor

Three orders now and won’t use anyone else. The delivery gentleman in little white car is fantastic. The food is the best takeaway we’ve had.

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Kelly Louise . 2022-08-04

MORE AT Google

Fantastic pizza, forgot my coke last night but put them selves out to deliver 2 cans today. Best pizza and excellent service.

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Christopher Heaver . 2022-07-31

MORE AT Google

Great pizza. Fast delivery however for some reason you can by the largest one only online wich is was slightly frustrating as I was driving when wanted to order 2 largest ones over the phone Please change it .

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xmodulox . 2022-07-30

MORE AT Google

That didn't even bother to cut my pizza. Just one single, round slice of massive pizza. Also forget to bring the dips I ordered...AGAIN!!

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Karl Simon . 2022-07-01

MORE AT Google

Their food is super delicious. They are pretty fast at delivering their food. The staff are super polite and nice they make the customer welcome. Keep up the hard work.👏🏾👍🏾

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halima diallo . 2022-06-30

MORE AT Google

Amazing pizza but it’s never ready or on time for collection. Sometimes the pizza isn’t even made by the time I get there to collect. Last time I came they forgot to give my stuff crust. Again amazing pizza but they need to sort out their management and time managing. Hope they can sort this issue out…

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Ish Edoo . 2022-04-01

MORE AT Google

Not really a pizza lover in general But Definitely the best pizza place around the reason why I give it 3 is because generally I am not a lover of pizza but its the best around efficiency is great and the food was great ( not trying to spread hate) Definitely worth every bite for the right price

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Shaun “Day Day” Dissanayake . 2022-03-14

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The pizza was half cooked and the manager was showing the rude behaviour rather accepting the mistake. He offered the refund finally but felt like I didn't pay for this additional topping of rude attitude over the pizza ,hence refused to take it to keep my dignity.

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Bhartendu Gupta . 2022-01-19

MORE AT Google

Amazing Pizza! The whole team at the Kennet Vaccination Centre really enjoyed them. Definitely the best pizza in Newbury!

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Zohib Sheikh . 2022-01-02

MORE AT Google

The pizza was disgusting had to throw it out infact it nearly walked itself to the dust bin never again will I order from them again

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lisadavies2864 . 2021-12-27

MORE AT TripAdvisor

I'm fallen love with caprinos chiken pizza.Soo yummy and It's nicely made really.

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Jannatul Ruba . 2021-12-01

MORE AT Google

AWFUL EXPERIENCE! Order food around 10:45, only to wait and it gets to 11:50pm and I still hadn’t received it even though they said that it would be delivered. Phoned at 11:50 for them to tell me that they are closed even though they’re supposed to close at 12am and they guy was extremely rude and just said that I’m not getting my pizza and hung up! Really isn’t good enough at all. Disgusting how the staff speak to customers. And thanks to them my daughter nearly went with out food. Selfish people. It is your job and you can’t even do it to basic standards! Will not be ordering from here anytime soon.

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Georgia Tomlinson . 2021-11-29

MORE AT Google

Waited 2 HOURS! For my pizza to be delivered which it still didn’t even get delivered! I phoned to question my order and the guy just hung up on me! Twice! All it was, was a bloody pepperoni pizza but that pepperoni pizza could have fed my family including my one year old daughter you awful people. Also it says you Shut at 12am, I phoned at 11:50am and they said they were already closed even though I ordered 2hrs earlier. No excuses. Absolutely disgusting!

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161georgiat . 2021-11-28

MORE AT TripAdvisor

Called in after a long day the staff we're spot on and most importantly the food was even better 👌

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Kennedy Wright . 2021-11-08

MORE AT Google

Pot of sauce manky and opened. Then a hair on the pizza. Clearly no care going into it Had to be thrown away and wasnt worth trying to get a refund.

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Trevor Sheldon . 2021-11-02

MORE AT Google

Worst pizza shop i ever experienced. Order two pizzas and after two and half hours has been delivered but all cold. When i refuse to take it and ask for refund i been told by delivery man to go to the shop and talk to his boss. When i get to the shop they ask me to wait 15 min for their boss. After 15 min what a surprise. Guy who delivered my pizza walk in to the shop and introduced him self as a boss of the shop. He promised me to refund next day but as you can guess nothing happend and this is on-going over two weeks. NEVER AGAIN

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Ladislav siekela . 2021-10-05

MORE AT Google

Really good pizza and quick delivery. Very friendly and helpful team. Very friendly delivery team as well !

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FellowTraveler773691 . 2021-09-25

MORE AT TripAdvisor

The food was good and delivered on time but they didn't give me the stuffed mushrooms I ordered, when I called them they said they will send it with the next delivery driver going out its been an hour and no stuff mushrooms. Disappointed as I am in the area for work and found a decent place for dinner and it was halal.

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Ali Hussain . 2021-09-20

MORE AT Google

Newbury location gone down hill lately. Cold every time and now raw chicken. I’ll pass from now on.

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Nick Jones . 2021-09-03

MORE AT Google

We are a regular customer and sadly the last couple of times we have ordered has been not too great. We have waited an hour for delivery tonight to call up and be fobbed off . Don’t think we will be coming back to here anytime soon

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Paddy B . 2021-09-03

MORE AT TripAdvisor

Ordered pizza and two sides, but sadly one side did not turn up. Contacted the store who said it Would be with me in 15 minutes. 45 minutes later called them back and they said it would be with me in 20 minutes. I asked for a refund instead and was called a liar over the phone and accused of pullinga scam (over £4?? Seriously?). Eventually one of their drivers brought me the £4. But speaking to me like that phone!) is too much. Never, ever again!

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OliverJMay . 2021-08-31

MORE AT TripAdvisor

Ordered pizza and two sides, but sadly one side did not turn up. Contacted the store who said it would be with me in 15 minutes. 45 minutes later I called them back and they said it would be with me in 20 minutes. I asked for a refund instead and was called a liar over the phone and accused of pulling a scam (over £4?? Seriously?). Eventually one of their drivers brought me the £4. But speaking to me like that (and shouting at me down the phone!) is too much. Never, ever again!

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Oliver May . 2021-08-31

MORE AT Google

Adoro as pizzas, são as minhas favoritas

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Sandra Carvalho de Jesus . 2021-08-25

MORE AT Google

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