Canton chinese in Norwich

Food was cold and made my whole family have food poision

Everything was perfect. Will definitely use again!

Order was marked delivered within the allocated time. However, food didn’t turn up until over an hour later, and having to call the restaurant two times to chase it up. Very disappointing 😕

Really great food. Have tried a variety of starters and dishes, always impressed with the quality and flavour.

I have been using Canton for about 15 years now, always lovely, hot and delivered promptly.

Food quality was bad. The chips were so soft and oily. Definitely not gonna order again

Food hasn’t arrived but has been shown on system as to have arrived completely awful customer service and delivery quality, food has not arrived at all and I have been scammed

Have ordered from the Canton many times. Have always got great food and the delivery has been on time or early. 👍👍

by the time I got my order I had already reported missing on just eat the food was cold I had one bite and threw in bin

Once again Canton has delivered a fantastic meal. We'll done Canton , we will be back for more.

your pork fried rice was really tasty light and fluffy great taste, the king praw amd vegetables was so good maybe a couple more prawns would make it perfect, hubby loved the chicken satay, vegetables still crunchy too really good 👍 thank you, also price wise very good compared to some and possibly the best in Norwich

Love this Chinese absolutely delicious

One of many orders from Canton and the level never drops. Quality food, quality taste!

your food is always spot on and the portions are great. your me and the wifes no1

Missed off the pancake rolls which were my partners main dish curries were nice but onions were cut really big

Hot and sour soup was amazing , the Thai red and green curry mains we ordered were delicious, gorgeous salt and pepper chicken and wonderful rice :) will order again ! Thank you x

Once again, we'll done Canton. A fantastic couple of meals, flavours were exceptional and our meals were heat hot. Keep up the good work, we will be ordering again.

always a speedy delivery and great quality.

food was early chow mein was nice however 4ish for chips curry sauce looks like kids portion not impressed for price. they also forgot my fortune cookies what I paid for. I'm in fence if will order again or not.

Delivered accurately and speedily. Will definitely order again another time.

your our favourite restaurant your food is always spot on 10/10

the food from here is lovely HOWEVER you need to start giving customers realistic delivery times , every time i order my food is at least over 30-45 mins late , i wouldn’t mind it being later if i was told a realistic and truthful time but judging from other reviews this is the main cause of a lower star rating

Food was lovely aside from teriyaki chicken. very thinly sliced, dry and overcooked.

Lovely food and delivered on time

First time using Canton. absolutely delicious

So good as always! Even found us on a new estate! Top quality, food was hot, never a bad delivery with Canton! Best in the city easily

generous portion sizes great food

Perfect order , listened to my request

Bang on time, food hot and tasty. We enjoyed everything.

ordered about 5 meant to be delivered by 6:20 arrived neater 7 was cold and chips fell over floor as had hole in bag will not go here again....

Really nice quality, not too sweet. Lots of meat in the pork chow mein.

The order was wrong. We got somebody else's food. The receipt isn't staggered to the carrier bag, so you can't check that it's your order when delivered.

the wife and I really enjoyed our meal we'll be back for more

called the actual Chinese and they said it was on way, 30 mins later it arrived, warm but edible with microwave heat

food was cold some food was under cooked not happy to spend so much money for food to be wasted

The Thai curry and tofu dish was soooo watery it could not be eaten. Shame.

After waiting 45 minutes past the delivery slot allocated which I paid £7 for, the food turned out to be soggy and greasy. Will not be ordering again.

Lovely food, arrived earlier than expected!

Ordered Sweet & Sour Chicken Balls and Chicken with Cashew Nuts and was underwhelmed with the quality of both. The chicken balls were small and the batter was soggy rather than crispy. The sauce for the Cashew Nut Chicken was fairly tasteless and it was chock-full of peas and cubed carrot. It was a delivery order only 5 minutes down the road, so hadn't had far to travel, it all got eaten rather than go to waste but I wouldn't order from there again.

meat was ok but curry was way to wateree needs to be thicker

Food was delivered hot and on time despite us being in a rural location, several miles from the restaurant.

Ordered food at 7pm it eventually arrived at a neighbouring house my husband had to go after delivery man and argue it was ours this was at 9.20 ! Food was very nice but Luke warm at best we have used this shop before many times and never had this happen before disappointed

UPDATE! . This standard text says that they are very sorry and that they are looking into it, but nothing happened. SCAMMERS, don't order from them. I want my money back! And the person who picked up the phone the first time quickly put it down as if he didn't hear it, then picked it up the second time and told me that I didn't have an order, when I said the order number, he said in a jerky voice that they would bring it then and hung up the phone, they have been bringing it ever since. didn't receive the order, and when I called them they said I didn't have an order, even though I had an order number. Rude customer service. I do not recommend them to anyone.

The curry was watery and beef tasted horrible very disappointing

Delivered the wrong meal 😕 they did replace it but were grumpy 😠

Excellent food and arrived hot.

firstime I ever ordered from this company and will definitely order again fantastic food

I’ve ordered a few times. But tonight certain dishes just weren’t upto the usual. The special fried rice certainly wasn’t special. Absolutely no taste was just bland rice with tiny amounts or rice and tiny pieces of possibly ham. No chicken, no prawns. It’s was horrible and ruined the whole meal

ordered 2 of the 1 person meals and only got 1 and the spring rolls and sweet balls weren't that nice and the curry was not nice at all disappointed

I appreciate they were very busy but maybe taking pre orders and having food stacking up before delivery was available wasn’t a good start to service! Give your customers a realistic delivery time so they have a choice whether to order or not. Pre ordered abt 5.15pm food arrived 7.15pm. Contacted restaurant twice food was “hot” on arrival. Have worked in this environment and can understand the pressures

The good was lovely but far far too much salt... I love salt but couldn't tolerate this. Nice apart from that.

ordered at about 5.40, given delivery time of 19.00-19.20. Had not arrived by 19.45. Contacted restaurant using app to get update but no response. Phoned at 19.50 to be told there was a mix up and my food had not been cooked. Food eventually arrived at 20.50. Not very hot. Won't be ordering from them again.

Waited almost 3 hours for food. Had to call several times. It was 50 mins late last delivery time. We never got an update but kept getting told our address was far away but we order from there all the time and there's never been a issue. The past 3 times we have ordered the food had been delivered very late. Last time we will use the restaurant in.

Busy night ( new year's Day) so it was late but driver found or place even though it's quite difficult to find and the food was excellent.

Never even turned up so had to request refund

Web page updated to "Enjoy your meal" just after 18:00. Food wasn;t delivered until just after 18:15. Wouldn't have minded the delay in delivery if the information from the website had been accurate.

It was 2 hours 10 mins from when I ordered it. When it eventually arrived it was cold. One container was supposed to be chicken and cashew nuts but there were no cashew nuts and lots of Onion. Having spent over £50 and been charged £7 for delivery I will never order from them again. Really disappointing as it was our first time ordering . Wouldn’t recommend to anyone and very expensive.

Ordered English dish chicken chips and gravy chips were cold and tasted burnt

The food was very good but our chips were missing.

Food was ordered at 5:30pm didn’t arrive until nearly 8:00pm all mains were cold, also they got got the the chicken balls, after calling the restaurant explaining the order wasn’t in full they said I could have a discount next time not only was meal in correct and not in full they didn’t want to even help I won’t be using there services again.

Really tasty, delivered hot and will buy again :)

The phone number was not working so miscommunication was consucted

I can’t say what the food was like because it never turned up and when I phoned up they just made excuses after excuses

1st take away From here. The chicken was slimey and curry sauce a funny texture so had a bit and rest was not eatable. The crispy duck was not crispy at all and had a funny taste so expensive meal for the dog. Spring roll burnt. The s&s suace was nice. Won't be back waste of £37

I can’t say what the food is like because it never showed up when I phoned they just kept saying it was on the way

This place was good. Now they can’t deliver food

Stone cold and very tasteless hard and dry, not edible this time round unfortunately was not worth paying for was like it had been sat for an hour

Absolutely terrible. Took nearly 2 hours to arrive on a week day and was stone cold and shrivelled when it did finally turn up. Avoid!!!

When paying £7 delivery, you can’t then be showing up 45mins late. Should refund at least half the delivery for that, otherwise what exactly am I paying for???

Food was good but over half an hour late. This wouldn't have been so bad if the order hadn't been marked as on its way well before it actually was. Disappointing service from what is usually a really good Chinese.

Chicken was like rock nearly broke my teeth

Food was early. But missing the rice. Chicken curry was nearly cold. Ordered 5 chicken balls. Got 4 and 1 was pure batter.

Arrived 40 minutes late and cold. Had to be reheated!!!

Can of Dr pepper missing. Chips cold and over cooked. No gravy and chips with the chicken

1hr 15 min late. Quite rude and abrupt delivery driver!

Good food as usual. Delivery let it down this time, must have been extremely busy

First time ordering from them:chips was disgusting refried more than 4 times king prawn chow mein was ok , special rice tasted very weird the and chicken fried rice was average . Not going to order again (lots of improvement needed)

Absolutely awful service waited over 2hrs for the food to be delivered when phoned the restaurant to complain gave us a strip club number to call as was according to them the managers number. Not happy at all Awful service don't order or go here if you want food on time and hot

Ordered at 5.40. The food arrived at 7.55. Half of the food was cold.

Food was overall decent quality but the rice was a real let down

Salt and pepper chicken and chips extremely dry. Also ordered egg fried rice and just got plain boiled rice

Ordered at 17:34 delivered at just before 20:00, by a very grumpy delivery man who practically threw it into my hands. Chicken was tough and chewy, and chips were refried, not worth the £52.

Great food and delivery as usual, I had salt and pepper prawns, spring rolls and special fried rice, all nicely cooked and hot. Very good.

Arrived 10 minutes late and the fact I paid a high delivery fee i expected it to at least be on time, when it did arrive it wasn’t very hot either so I am assuming my order was part of multiple deliveries and mine was probably last to be delivered, not happy

Lovely food, quick and friendly delivery

Wonderful custermer service polite and friendly delivery lady fodd was fan dabby dobby amazing food well hot

Great food and service, will order again.

Meal was excellent for my husbands 65th birthday tonight it was excellent

Missed out a key ingredient from the order then did not answer the phone when I tried to contact them.

Delivery was on time. Food was… ok. Flavours were just ok, the temperature of the food was barely acceptable.

Best Chinese I’ve had in Norwich! Delicious and speedy service, will definitely order again.

Ordered a takeaway from this restaurant recently again after a positive first experience. The order came very quickly; the food tastes good and provides good portion sizes. Prices are up quite a bit since last time, but that's the case across all restaurants on delivery apps it seems. Much appreciated the fortune cookie on top! Overall, another good experience!

I’m literally less than ten minutes up the road but the est of delivery was 50 mins to 1 hour and 20 mins!! And after 3 calls to the restaurant it finally arrived after 2 hours and 5 mins and cold. The only part of the expensive order that was even partially warm were the chips and they were soggy like they’d been sweating in a bag for a good half hour. Basically, I threw most of it in the bin and went for a Maccies instead after over 2 hours of waiting and 50 quid bill. Good job I’m not on the

Food delivered on time, very tasty, ordered too much but we still finished it all. First time using this restaurant and not the last!

Food was great, piping hot, delivery on time, always use Canton, best Chinese in the city!

Always enjoy our food from Canton, and staff are friendly on collection.

Quick delivery and tasty . A polite delivery chap

Your food is always lovley delivered spot on time 100%

Arrived early and hot but missing some of the order.

Ordered 2 curries which were very salty which spoiled the taste. This was a shame as in the past they have been very good.