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2.5

Based on 70 opinions finded in 1 websites

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Nº 473 in 508 in Poole

Nº 26 of 27 Chinese in Poole

CUSTOMERS TALK ABOUT DISHES WITH..chickenprawnriceduckcurrylady
Score
OpinionsNoteTripAdvisor702.5

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I ordered a takeaway of pork and prawn dim sum and Canton Special Noodle dish which should have duck, chicken, pork, prawn and beef. It arrived on time and hot. The dim sum was delicious although the dipping sauce was just a warm oversalted soy and very unpleasant. The Udon noodle dish was hot, full of bean sprouts nand large pieces of onion, and 3 or 4 large slices of very thin and very tough beef . 2 chicken slices tasty off and was of a slimy texture, which I did not eat. Plus one prawn. No duck or pork in the noodles and the sauce was watery soy sauce.. not the usual delicious sauce. I am very disappointed and will not be ordering again. The standard has deteriorated quite a bit.

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B1928DIchristineb . 2024-03-01

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Disgraceful that on two seperate occasions they can't get an order correct. Last time we ended up with chicken chow mein instead of mixed vegetable chow mein - our household don't eat meat!! Todays order we asked for Salt & Pepper King Prawns which I'd paid for and end up with 5 tempura prawns which actually cost less. Safe to say after years of going here somethings gone wrong in the last few months and sadly I'll no longer be returning as the simplest of orders can't be delivered correctly. Such a shame when the food is actually good.

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Sherry K . 2023-12-24

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Food was an hour late so phoned to find out where it was and was told it was just coming out of the kitchen. 20 minutes later we phoned again and were told it was just being cooked. Lady on the phone was rude and unhelpful. Food turned up 2 hours after being ordered and was cold and had dietary requests ignored. AVOID THIS PLACE!!!

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Sunshine S . 2023-12-02

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this is the BEST TAKEWAY in EVER go here! lovely yummy tasty great brill stunner I LOVE THIS FOOD

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miranda s . 2023-05-05

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We're rather mystified by the poor reviews. This is our local Chinese takeaway and the quality, consistency and value have always, always been the same. The best Chow Mein I've ever had. Sweet & Sour impeccable. Friendly and always on time. They also serve food direct to your table in The Barking Cat pub next door; "Canton Chips" go especially well with a pint.

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Mr JaNath . 2022-08-21

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Aweful food. We ordered a Thai Red and green curry with rice. Didn't look anything like or taste like Thai food. We complained and initially they said they would give a refund if we took the food back. We agreed but 5 mins later they called back to say that the manager wouldn't give a refund. He explained that they were a Chinese restaurant not Thai so we couldn't expect the same quality. To top it off there was a hair in the food (which once pulled out turned out quite long) and when we mentioned it they said we had put it there! Please do not buy any food here, worst service and food I have ever experienced! I wish we read the reviews before going here

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Grahamjohn2004 . 2022-04-19

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I order a mean for myself and partner. There was items missing - when trying to contact the restaurant they were closed. I had to wait till the next day to contact them and all they offered was the missing item to be delivered 24 hours later? Not good enough customer service. Won’t be ordering from here again.

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S9603QYemilyr . 2021-08-17

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I have eaten a lot of special chow mein in my life. The one I've just had delivered was the worst I've ever had.

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stepheydudunfyheufjs . 2021-07-20

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Favorite place to order food from. Never had a bad delivery. The food is brilliant and they have so many options for vegetarians. The guy who delivers the food is so friendly and polite.

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Milogoes . 2019-12-11

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Woman on phone rude. The chef stunk of cigarettes and lots of children playing in the kitchen area. Food very low standard. Noodles tasted disgusting the chicken was a strange taste too. Wouldn’t go back again. The Chinese up the road lis is MUCH BETTER!!!!!!!!!

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Northwest197 . 2019-11-28

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Gone here a few times. Never had a bad meal. Always good food when we eat. Would recommend to everyone.

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leojason2126 . 2019-04-10

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We had stopped ordering from Canton some years back but heard some good reports and decided to give them another try, Have had 3 takeaways since then and everyone was top notch. Chow mein not at all greasy and packed with meat. Curry lovely great sauce and just had fillet steak Chinese style which was excellent. I don't know if it has changed hands but certainly well worth a try

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Progboss . 2019-03-21

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Ordered a takeaway online to be delivered at 8.05pm and was notified it would be 8.35pm, which was fine, as our daughter was coming at 8pm. It was delivered at 6.15pm!!!!!! We had ours, which was only just warm, but tasty, and had to reheat our daughters when we she came, which wasn’t ideal. What really annoyed me though is that they say on their website and menu free delivery over £15 and 3 miles, which we were both, but they still charged us for delivery. Spoke to Just Eat and they were useless and awaiting reply from the restaurant. Don’t use for takeaway.

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Cheryl F . 2019-03-01

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One time this was the only Chinese takeaway we'd use, then it went down hill, we stopped going, this was some 30 odd years ago. We decided to give it ago the other night, the beef curry was the same, my favourite, the spring rolls were more like pasty's in filo pastry, not very nice. All in all, the rest of the stuff, nowhere near as good as they used to be. Going give them some time to see if they improve.

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Terence A . 2018-11-16

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It's the best Chinese takeaway Ive ever had in the area. Malaysian Kungpo is a must. Definitely go back

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SummerLiu729 . 2018-10-30

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One of many Chinese takeaways on Ashley Road that delivers average Chinese. They seem to have Thai and Malaysian dishes too. Not tried these. The spring rolls came in a portion of 2 and quite tasty. But it was very greasy. On top it was kept in a cardboard box which dripped condensation and made the spring rolls damp. So not able to eat both of them. Their special rice was ok but rather dry. Not a takeaway that I would use again.

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lipster12 . 2018-09-10

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We've been regular customers since moving back to Parkstone a year ago and their food and delivery service is always excellent. In my opinion the best Chinese takeaway in the area.

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R825FQtomp . 2018-05-22

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My friend ordered a delivery for her hen night as we could not afford to go to a restaurant. Had high hopes as 2 members of our party used Canton as their regular. Unfortunately their food not up to standard. The chow mien greasy and...

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sengalitt . 2018-05-07

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Picked up a meal for myself which took nearly 15 minutes. That’s because of the friendly service and chatty staff. Unfortunately the food was disappointing as I ordered a chow Mein without any veggies but mine was full of it especially bean sprouts, yuk.

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sengalitt . 2018-01-05

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Lovely food, and lovely owners. The gentleman who does the deliveries (owner?) Is unbelievably polite, and very prompt.

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NeilParkstone . 2017-08-09

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CANTON Takeaway is Family run by a charming lady called Frances. Always pleasant and helpful with selection of Menu. The Food is authentic and Delicious.Excellent value for money. The Restaurant has closed down and is now solely a Takeaway. They take One does not have...

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Saleem R . 2017-01-12

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The Canton takeaway is great for its prices, I always get the large meal in a box deal because as much as I love Chinese, it is really filling and this is perfect portion size for me. The set meals are really good as well...

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Loulou29-6 . 2016-11-17

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I am not one to go on here and write things about restaurants but this meal was really awful! We have just moved to parkstone and wanted a local Chinese. I am gutted I wasted £30 here. Freezer burned duck (which I spat out) and...

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Seafoodlover1983 . 2016-09-18

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love the special curry but the special chow main does not suite my palette very dry portions very large in comparison to other take aways in the area

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KJU890 . 2016-03-09

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We decided to try this Chinese for a takeaway, price was midrange when compared to other local takeaways. The food was very good. I would highly recommend trying the lettuce parcel starter: amazing!!! The crispy chilli beef however was limp and not crispy. Customer service...

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review_by_lauren . 2016-02-07

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I ordered a takeaway tonight prawn toast special chow mein and special curry and the prawn toast was not as good as I have had from other takeaways but the curry and chow mein were fantastic

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KJU890 . 2016-02-05

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I have ordered about 4 times now from Canton, and I am extremely impressed with the fantastic level of customer service, excellent food and fair prices. I am so pleased I changed my Chinese as I realised before ordering from Canton I was being so...

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pkrf4n . 2015-12-18

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I visited the place whilst friends were visiting... the restaurant was closed (for the forseeable future), however, the takeaway was open. The food was well cooked and packed. The food has improved and no weird dry-mouth aftertaste like that from a year ago. Each of...

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kukucho . 2015-06-23

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My family and I had a takeaway from The Canton on Saturday and it was by far the best Chinese takeaway I've had in Poole. The original owners are back with their own homemade cuisine and we're so glad. We had chicken satay, house curry,...

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1Cesare . 2015-04-13

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I ordered a takeaway which I waited for an hour and 20 mins! First of all it was a struggle to order as the lady I was talking to did not seem to understand what I was ordering. I ordered a chicken curry and she...

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J280403 . 2015-04-02

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The food was awful, not to mention the service. I ordered sweet & sour chicken balls with chips and egg fried rice, the frozen chip were soggy and tasteless, the chicken balls were not fresh and undercooked (still very pink in middle) actually left me...

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Louie M . 2014-10-30

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Our visit to 'Canton' was like walking into a monty python sketch. if you are looking for an inept and rude service with the slight hint of frost then this is the place. Ambience:0 Sense of care:0 Food: 0. The confrontational style of the bullying...

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A1289AFmarkw . 2014-10-18

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We were put in the window area there were flashing lights of all different colours and speeds which was weird and slightly off putting for a romantic meal. The front of house lady was border-line rude, the whole experience was very strange. The food itself...

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Chloe G . 2014-09-02

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We used to love this place but the last 2 times have been awful. We went back tonight as we thought it might have been a bad night before so thought we would give it another chance. Sadly we nearly walked out before our soup...

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Kit90 . 2014-08-21

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I visited at 5pm on a Saturday night. My order was taken efficiently and I was out of there with my takeaway order within 10 minutes. When I got home the food was piping hot and delicious. The large spring rolls are crispy and tasty...

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dorothyboy82 . 2014-08-09

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The most rude lady serving us. Slamming down plates, glasses, even took the menu off of us when we had ordered our main couse. Would tell us what we would order, & not ask us. When my partner asked for a glass of water she...

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Gabbie9390 . 2014-08-04

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I have not visited this resturaunt for a long time, so I was very disappointed with my recent visit. There is no atmosphere in the virtually empty resturaunt, the food is ok but expensive. I understand they are moving premises soon, if they don't improve...

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Anneandles . 2014-08-03

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Read some varied reviews and so thought lets give it a try, hardly anyone in, we were shown to a table that was so dark I got my phone out to read the menu, then a load of white bulbs came on with no lamp...

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Bbmbj . 2014-07-30

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We had a wonderful meal here a few years ago. This is why we went to Canton last week to celebrate our wedding anniversary. The restaurant was almost empty- after tasting the food we knew why!! The standard of food was really poor and service...

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visitortolocalfamily . 2014-07-08

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Arrived on a Sunday night and its a big place but only 4 people in which should have made us think about going elsewhere. The woman who greeted us was odd and scary and not very welcoming, for a Chinese in a high street location...

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andyw567 . 2014-06-29

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Me and my partner came here last nights, was very quite but understandable for a Monday night..... on arrival we were given the full price menu, but after seeing that another party had a buffet style menu we soon asked about that instead (don't be...

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Polly_xox . 2014-06-03

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disliked everything,liked nothing,rubbish,rubbish,rubbish,rubbish,rubbish,rubbish,rubbish,rubbish,rubbish,rubbish,

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schmokinn69 . 2014-05-27

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i forgot how bad this place has got. ordered a takeaway. sweet and sour chicken balls..delivered breaded chicken fillets cut into strips. king prawn with brocolli and fresh chilli ....no chilli crispy shredded beef....soft and chewy spicy singapore noodles....not spicy at all special chow mein.....not...

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schmokinn69 . 2014-05-27

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went with friends, good value for the buffet (all you can eat) the food was nice, nothing amazing. lots of choice for me (vegetarian). on arrival we were not given a drink menu or any option, but the question "calsburg?" we were happy with that...

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jojack_uk . 2014-05-05

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Firstly, the food. Perfectly OK on the whole if nothing special. Portions a little on the stingy side though and a couple of the dishes were luke warm when they arrived. Service was odd from start to finish. We were the only ones dining until...

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jrprk . 2014-04-05

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Firstly, the food. Perfectly OK on the whole if nothing special. Portions a little on the stingy side though and a couple of the dishes were luke warm when they arrived. Service was odd from start to finish. We were the only ones dining until...

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jrprk . 2014-04-05

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We often call in to the Canton when we are in the Poole area which is one hour away from us. Helen the proprietor always make us feel very welcome, she is really lovely. Our food is always freshly cooked and hot and fantastic value...

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MazzaJo66 . 2014-03-16

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Lovely meal, hot and freshly cooked. Helen the Proprietor really lovely and makes you feel welcome. Would recommend to anyone who loves Chinese food.

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MazzaJo66 . 2014-03-16

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Me and a friend went to canton for a meal, the waitress was having a party with her friends on anther table and was drinking while we waited, she was pushy and was rude wen we wanted More starters from the buffet menu, We found...

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rubalahmed . 2014-03-12

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If you go you have got to have their Buffet Menu. It's fabulous. I'm a veggie and found plenty to eat and really enjoyed the breaded broccoli. I died and went to heaven!

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queenbeesknees . 2014-03-11

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We used to order takeaway from here from time to time, but do not know what has changed as the staff are now rude. We placed an order for delivery but when it arrived it was wrong , so we phoned to tell them there...

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cyrus73 . 2014-03-08

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We placed quite a large takeaway order for our Grandson's birthday. We had a problem with the order. The person on the telephone was very rude. We asked that the containers be labelled as people ordered different items - and none of them were. The...

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Sue M . 2014-03-05

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We used to order takeaway from here all the time, but do not know what has changed the staff are incredibly rude, and they keep delivering the wrong orders then when you call the chinese man says we've ordered the wrong food even though we...

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David I . 2014-02-26

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The 1 staff member was very impolite, once the order was taken she sat behind the bar on her mobile, we were never asked if there was anything in the way of condiments we would like with our meal. The place was so cold I...

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Phil B . 2014-02-15

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Do not waste your time or money. What has happened to this place. The service is rubbish, the lady who welcomes you and takes your drink orders is unbelievable (she's obviously the owner it appears). Just comes across very rude, ignorant, loads of attitude and...

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Phil1899 . 2014-02-01

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Very bad experience with the two staff in assistance of 25/30 people. Found them very rude and abrupt. As for the food we had, all the 3 courses were over salty. This was explained to the lady owner who was also waitressing, which she completely...

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Clare N . 2014-01-26

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I ordered a evening meal for my family and I on New Year's Day, When it arrived some items were missing, also we found several off the dishes over salty, when it arrived it was luke warm, so please be carefull if you order a...

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Claire M . 2014-01-03

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Work Christmas night out. Terrible food, dreadful service. No other diners in restaurant (wonder why!)

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bettybee3 . 2013-12-29

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What an awful place this is.. We booked late on a saturday and was really suprised when they said yes to our table of two at 7 pm. (alarm bells should have beeen ringing) We arrived prompt and we were shown to a table next...

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Iain F . 2013-11-22

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Dropped in for Dinner last week and was very pleased with the service. Staff extremely friendly and attentive to our needs. Its not the top restaurant in the area but they offer great value for money. We would go back again.

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Simon T . 2013-05-01

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Having walked past the Canton for the last 30 years we decided to try it. Looking at the tripadvisor reviews I wasnt expecting much. The decor was nice. The staff were very friendly. We were eating off the buffet menu. The food was very hot...

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Andy_from_Parkstone . 2013-03-30

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Went for Chinese New Year last night. Had set meal for £20 per head which included mixed h'orderves, duck pancakes and a selection of pepper steak, honey chicken, charsui pork, rice and mixed veg plus a complementary drink. Got there for 8pm as instructed, the...

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coolchilli . 2013-02-09

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Visited here on the advise of a friend. A little bit more expensive that your usual run of the meal Chinese restaurant but nice atmosphere in a nicely decorated, if slightly jaded restaurant. Service was excellent and I couldn't fault the staff but have to...

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reefer_34 . 2013-01-30

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We live locally to this place and have tonight decided that we can no longer tolerate their shoddy service, Our advice is to avoid this restaurant altogether. When you get accused of not even ordering what you ordered (even when you had already paid for...

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nikbair70 . 2012-08-27

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Ignore the dated decor. This place does some serious foods! every time we come here we always get a warm welcome and the food is consistently good. Can never understand why the place is not packed! Great buffet selection and happy to accommodate vegetarians and...

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queenbeesknees . 2012-07-24

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I will not go in here another time. the staff are over friendly to the point of being rude. i dont mind if someone is pleasant but too loud and too familiar is horrible like this. the foods were tepid and the atmosphere was like...

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helen x . 2012-07-11

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Went here for an impromptu lunch, living new to the area I had not tried it. We went for set meal E as it also had the duck on. Each course was delicious nothing was greasy at all and all seemed freshly cooked. I would...

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Dorsetscram . 2012-06-09

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Good food, good prices and delivery quick, we are regular customers. :-)

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Ruff01 . 2012-04-30

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Ordered a take away, never used before ordered food at 8.01 pm sounded like a new member of staff on the phone as everyting was being relayed to someone else had a feeling that the order was not taken down correctly thats fine everyone has...

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gordon321 . 2012-03-28

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Persuaded my husband to go here for the evening as as a child I have fond memories of this restaurant. We were shown to a table and given a menu where you can choose what ever you want, and how much you want for a...

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Amy L . 2011-11-30

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Have been here twice.. Once for a party and once with just my partner.. The first time was ok. Nothing special.. But the second time. The food was awful. Greasy and made me sick. The service was just as bad... To make matters worse. A...

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superpink83 . 2011-07-13

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