Canaletto Restaurant in Cheshire West and Chester

Called a order for ..Cheeseburger & chips & 9 inch Meat Feast Pizza..Delivery came no cheeseburger/ cheesy chips instead..Pizza was stone cold..my partner foned to complain & asked what's happened to be told you can pay for a cheeseburger to be delivered..What a joke ..will never use them again ..Attitude was horrendous when my partner complained..Bye Bye Munchies

brilliant food, amazing customer service, always happy and kind, have never gotten an order wrong

My 8 year old son had stomach cramps and diarrhoea on the train home, my daughter had diarrhea the following morning. Myself and my wife both suffered with a dodgy stomach the following day. Stay well away.

Visited on a Sunday. On canvas it looks nice etc. Once seated it took nearly half hr to take drinks order after waving someone over awkwar. We all ordered Sunday beef lunch. When it came out was shocked how it was served.. Potatoes all slung in one bowel and same with the vegetables making it difficult to get to them. Potatoes undercooked. Vegetable again under cooked to point of raw and no where al dente and gravy watery the beef however was nice. When trying to order more drinks we had to try and wave someone over even though it's a small restaurant and wasn't busy. Before we said we had finished the waitress whipped away the food left on table. When I went to toilet i saw through the hatch in kitchen eating tthe leftovers!!!Found the staff to be unwelcoming and far from attentive. When we left we through the deli part, suprised to find out none of the items are locally sourced. All in all very underwhelmed and there are far better establishment locally for a better service and the food and less dear but far better!!!.

Lovely venue, food and service. 5 stars