Based on 2.643 opinions finded in 3 websites
Based on 2.643 opinions finded in 3 websites
Nº 235 in 365 in Newcastle-under-Lyme
Opinions
Went today fatty meat cold veg and hard parsnips and beef dripping potatoes,never again,waited 20 minutes for my drink to come
craig ribbans . 2024-12-17
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They have just had a refurbishment which is very nice. Need to book table. Food is very nice. Good price
Sue Smith . 2024-12-16
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Nothing at all, the worst dining out our family has ever had, ruined our famiky Christmas celebration.
Ian Yates . 2024-12-15
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Bang average breakfast that has gone up in price somethings we're not avarable and this should reflect in the price not really worth the money
Marin Grocott . 2024-12-14
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Been going for years with no problems but sadly last visit has left a bad taste £4.15 for a coke is ridiculous and staff was unhelpful and didn't even know new price of the Carvery which is the reason you go there sadly since the redo is gone down hill will wonder if will go back we ended up going somewhere else for food which was far better
David Perry . 2024-12-12
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It was a great meeting place for a family get-together and family meal
Ted Butler . 2024-12-11
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£15 for a carvery and a coke is a rip off. What used to be decent value is now far from it.
Daniel Yates . 2024-12-09
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Absolutely gorgeous was everything I’m craving after such a terrible Sunday lunch yesterday would order again food was pipping hot and would recommend the onion tart it’s lovely beautiful pasty
linda . 2024-12-09
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Roast potatoes were cold, hardly any meat for the price.
Donna . 2024-12-08
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Breakfast is great value. Environment is pretty dated, but perfectly serviceable. *On the way out, I noticed you need to book your car in to avoid parking charges*. It would be easy not to notice, and finish up getting a fine.8
Joe McGonagle . 2024-12-08
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Great food , loverly decor since the recent refurb , make sure you enter your car reg when you go in to avoid a fine
Nigel Bailey . 2024-12-07
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Went just after the reopening the place is really nice to be honest I think it is better for the food than before
Nigel Yates . 2024-12-06
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When entering we were told 'theres no pork' but it turned out they said there was only pork and we heard wrong. This was at 19:45. The pork itself was pretty much all fat. And there was only a tiny selection of veg and the sauce bowls were empty. Honestly for over £10 a plate it was really disappointing honestly. I don't know if this is how they normally are at this time of night but I wouldn't come back
CJ Skittles . 2024-12-02
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Excellent value friend staff good atmosphere
Suzie sue Nixon . 2024-11-30
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Can't fault the food. Well cooked carvery. Although quite full there was plenty of room in the car park (just enter your reg on the way in)
David McGowan . 2024-11-30
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You can't go wrong,£7 for a buffet breakfast
Annabelle Delena Seisun . 2024-11-28
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Very average breakfast, bacon like plastic. Eggs all with hard yokes. Poor value for money.
Tim Cartlidge . 2024-11-28
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Good service and good quality food
John Heath . 2024-11-28
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Friendly staff and piece of mind and well prepared food
jag hedge . 2024-11-26
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Great food - love the choice and quality of the food. Lady serving me was very friendly and helpful. Easy parking and despite putting in my wrong car registration plate plate the team there resolved it for me. Always makes me happy coming to Toby Carvery. Thank you everyone
Alex Johnston . 2024-11-26
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There's been a very good upgrade to the premises, but more importantly the food is still served by friendly staff, and is still delicious. Glad it's back open again.
Richard Greaterix . 2024-11-24
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I went for a breakfast date with my sister, we went at 9:30, it was lovely and quiet, a couple other families there. But it was so relaxing and very welcoming. The staff came over the check everything was ok. They provide fried eggs at the self help bar, but you can ask for scrambled eggs to be made to order.
Fyona Clews . 2024-11-23
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Awful. Myself and my husband went for our dinner about 7:30pm. We were shown to our table by a young girl and asked what we wanted to drink. She didn’t seem to know anything about the menu? We went to the carvery and waited for a chef to come to us after about 5 mins he appeared looking like he had been dragged through a hedge backwards and not very happy. ALL the food was dry and shrivelled up. It wasn’t until we sat back down we realised our food was stone cold! We were only then given our drinks and the young girl asked if our food was ok. No it wasn’t. She didn’t seem that bothered and said she would get someone to check the temperature. They didn’t.We didn’t have to pay for our food not that we ate it, and we left. And we won’t be returning.
Sharon Hughes . 2024-11-19
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Food was great and place is very nice since the renovations.
james sheldon . 2024-11-17
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We come every week for breakfast. Food is always fab, if we get here late they advise we go and check what’s left before we pay which doesn’t happen in other places. The carveries are always lovely too, plenty of choice for all meals. The staff are all really friendly, especially Caeris (don’t know if that’s spelled right!) they make the time to chat and all know our little boy’s name and come over to say hello to him. The place looks lovely after the recent refurb, definitely one of our favourite places to eat 😊
Becky Swift . 2024-11-16
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Good place for breakfast had a lovely time only thing is I've never had Yorkshire pudding and grave on a breakfast.
Sandra Colclough . 2024-11-15
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Nice place good food warm welcome cheap 😀 what more could you want 😀
Cc williams . 2024-11-15
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food was cold, had to reheat it in the microwave. no beef that I ordered and the turkey was full of fat and grisle hardly any was enable. I asked for vegetarian gravy and got normal thick cold gravy that was inedible. On the whole it wasn't a good Sunday lunch 😒 Very poor!
Donna . 2024-11-10
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Ordered a carvery takeaway for 17:00 but didn't arrive until 17:43. Food cold, had to microwave to heat it through. Order plated incorrectly- missing a meat that was ordered to child's meal, stuffing added to childrens meals instead of adults, poor portion of meat all round, very small scoop of mashed potatoes, yorkie puddings dry like a frisby. Overall, very disappointed and will not be repeating
Vicky . 2024-11-10
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Looks great after refurbishment had nice Sunday lunch. I do wish the carvery team would give you proper slices of meat though. I don't think thin bits look good on a plate. Don't get me wrong we enjoyed it but the meat needs to be cut better.
D B . 2024-11-10
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late cold and not very enjoyable. something seems to have changed. won't be ordering again.
Lisle . 2024-11-10
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BEWARE! Served with a £100 parking fine... Apparently there is an iPad at the front where you have to register your car! Would have been nice if someone from Toby Carvery had told us this, very poor and won't be going back.
david vaughan . 2024-11-07
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Really Nice Staff😊 Vegan Friendly🥦 10/10 would recommend! -Extremely accommodating, especially when explaining the Vegan Options. -Picks up around 5ish (weekdays), for those looking to avoid /join the crowd.
Joshua . 2024-11-06
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They have cut down on the amount of meat they give you, food counter is nearly always got food over it, staff that serve you never happy, table are never properly cleaned or floor around tables, and know they have the cheek fining you when you legitimately park in a disabled bay, because they have a new check-in screen for your vehicle, euro carparks who know watch the carparks via cameras made 15.6 million last tax year, Toby carvery you are on your way out So you ask to try it again which we did yesterday 02/11/2024, all I can say is would never go again and would not recommend anyone to go there, we arrived at 3.50pm waited at the front desk after waiting about 3 or 4 minutes for a member of staff to greet us we were shown to our seats by a very miserable young guy who did not even wait until we say down before he asked if we would like drinks, we were sat next to a till point, by the time the guy turned around to put our drinks order in he had forgotten what we had ordered, all the staff looked miserable, we were not given any information by any staff member what to door what we were eating, carvery or menu, we went to the carvery counter and my 80 mother in law went before myself and my wife where she asked a very miserable young guy for her meat and asked if she could not have it to thick, he sliced 3 small pieces which were that thin you could see through them so she asked for some more and a bit thicker, he batted his eye and cut 2 more slices without even speaking to her, he then askedy wife whateat she would like, she asked if there was more lamb as all that was on the counter was a bone and a few scraps, he replied no there is no more left, then a female cook said it's in the oven cooking and won't be ready until 5pm so you will have to have something else. Myself and my wife had only gone in for the weekend lamb so decided not to eat at all which none of the kitchen staff seemed bothered about, I went back to our table while my wife helped her mum. I asked if there was a manager available to speak to I was told yes it's Charly, She came over and had already been informed why I wanted to speak to her as straight away she told me there was no more lamb until 5pm, she said it was because the lamb had been put in the oven late, I told her this was poor management and planning she replied, " that is your opinion", we had a bit more of a conversation but the whole time she just did not seem interested. We were given my mother in laws meal was given to her free which was only just warm as all the trays were stacked high and well above the heating point. Just to add the pub was very quiet aswell and staff just standing behind the bar, my mother in law has just moved to the old peoples bungalows across the road and when talking to some of her friends this morning she was told that 3 of them left there meals because of problems with the staff and food the first week it reopened. I have never seen this pub so quite on a Saturday evening and the food as poor. The refurbishment is very nice but I think the staff and management need a lot more training. Very very poor
Vernon Barber . 2024-11-05
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Food was cold hard and just didn't taste nice
Lesley . 2024-11-04
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60 Dirty plates covered in yesterday's mushy peas (they expect you to eat off) and the worst breakfast I've ever seen, I can't say ate because it was so bad a few bites were enough to know this place isn't for me. The hash browns would've made for good construction material though, they had the hardness of a house brick. Edit: Thanks for responding but I'm complaining about the quality of your food, even if it was cooked properly it'd still be garbage quality wise. Are you able to change your suppliers and staff just to satisfy me? No your not, so it's pointless me contacting you.
anon anon . 2024-11-04
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Beautiful interior, everything nice and clean, plenty of space. Very kind staff. Well done guys x
Sylvia L . 2024-11-03
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Fantastic service from Louise and the rest of the team.
Abbie Brown . 2024-11-02
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Good food and generous portions friendly staff
PABailey . 2024-11-02
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The restaurant had not long re opened after being closed for a long time. It should have stayed closed! No ice cream, no decaff coffee and here's the best part....a table of 6 paid for our bill, a table of four!! How on earth the wait staff messed that up is beyond us. The manager was rude, obnoxious and expected us to pay a bill that wasn't broken down so we knew what we were being charged for. She stood and argued, yes argued with us for over 5 minutes before finally sorting the issue. Absolutely abysmal service, should not be allowed to stay open. Toby please feel free to contact us and we can go into further details and name and shame the manager!
jayson rhodes . 2024-11-01
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Lovely food especially the carvery. Friendly staff , Natalie was very helpful and friendly
Lynne Faulkner . 2024-10-30
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Lovely trip out for a close friend's birthday! Abbie was very jovial and friendly - employee of the month material
Emma Stubbs . 2024-10-27
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To hot needs to turn the heating down, staff are rude and a bit indoctrinated, trying to charge me for an adult meal even tho I have had a kids meal. Also have told people that we cant have kids meals because we are over 11 years old. Food was sloppy but yorkies were nice!
Katy C . 2024-10-27
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Always a pleasant visit at Talke with delicious fresh food and now that the refurbishment has taken place it felt great to enjoy yet another meal in a lovely, fresh and welcoming environment. Looking forward to next time already!
Lisa Mellor . 2024-10-24
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Lovely food by Charlie . Great service as usual, from Abbie. Hannah & Abbie sang Happy Birthday when they brought the dessert out. Nice touch , thank you.
Jayne Wilson . 2024-10-23
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Our company has been decorating the pub during a refurbishment.
Ant Holmes . 2024-10-20
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How come the opening hrs says temporary closed
Jack Jokes . 2024-10-13
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A good carvery. Friendly & welcoming
douglas mills . 2024-10-08
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Although it's closing for a refurb it should still have everything on the menu but it doesn't which is disappointing. Got charged twice for the carvery as well so had to faff about getting a refund.
Mark Oliver . 2024-09-28
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Only have a 1 star because I couldn’t give 0. Absolutely terrible. Advertise that you do Yorkshire pudding for breakfast but bring 6 out in the hour that we were there
freya Docksey . 2024-09-22
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Up for refurbishment this month. Can't wait to see the new look.
Paul Horton . 2024-09-20
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Food wasnt wasnt hot , dried up no Gammon just beef worst carvery we have had from there , very disappointed
Louise . 2024-09-17
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This order was 2 hours late and the food is not good as the restraunt told me it was ready for the time i ordered it but no one turned up to delivery it
Joanne . 2024-09-15
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The food was terrable they sent 2 dinners no gravy it had to go in to the bin no gravy stone cold it was very expensive I was very disapointed
Tracey . 2024-09-15
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Turned up at 11.10am to be told they weren't serving food untill well after 12pm, no where does it state you dont serve food between 11am-12pm. We wasn't standing around for an hour so went elsewhere. You may also want to train your staff on how to talk to your customers because we were spoken to like they had stepped in something. Won't be returning. Ended up taking our business elsewhere that was serving food.
Mark Stanley . 2024-09-13
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Nice carvery. Good selection of veggies and potatoes
Rachael . 2024-09-13
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Really good food, roast potatoes are always rock hard though, apart from that good, & still warm
Michelle . 2024-09-05
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Great Toby Inn, food is great and lots of it, staff very welcoming and friendly, service is great, we use this branch all the time now for the breakfasts. We'll worth a visit.
Adam Steele . 2024-09-05
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I’ve ordered beef before and wasn’t happy thought try one more time it was stringy and fatty not eatable sorry everthing else was good
janice . 2024-09-03
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Love it her nice and chilled food lovely and staff very nice
Teresa Laidlaw . 2024-09-02
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Went for dinner today , absolutely horrible , food cold , uncooked vegetables, sent drink back cos it tasted funny, no atmosphere, if you after a Sunday dinner with meat seemingly it's a carvery u better find some where else as you don't get much meat at ALL, u would be more fulled up with a maccy d's.. over all 1 out of 10 as it was open
Lizan Holdcroft . 2024-09-01
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Very busy but still got table, food was excellent, all round very good indeed
Derek Smith . 2024-08-30
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Really nice food…good value by today’s prices!
Andrew . 2024-08-30
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Went for dinner with a mate, told by the manager over 30/35 minutes wait. So I had a drink at the bar, watched other walk-ins getting seated. Waited nearly 40mins when spoke to the manager his reply was "well you didn't make a reservation!" After a few words about being seated he was just rude! Very poor attitude towards myself. I could see they were short staffed but don't take it out on your customers. Be a while before I go again. Endon is much friendlier and helpful!!
David Houghton . 2024-08-29
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This place is rubbish. Only two meat choices and we were told the beef was too fatty although it looked fine, seemed to only want to give you gammon. Got the tiniest amount of meat. Basically paying for a plate of veg. Avoid.
Anthony Oakes . 2024-08-28
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Just been for a King size carvery. Great food. Was going to knock a star off coz I'm way too full and sweating like a pig but that's probably my fault.
Richard Hartnoll . 2024-08-26
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I left a few pigs in blankets and abit of Yorkshire pudding and devoured everything else plus the cider and coke zero were great.
C.W.G . 2024-08-25
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Best driver there is, a pleasure to deal with, always so polite
Nick . 2024-08-20
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Requested no veg due to allergies and received more veg than other food. Food was also cold
Lauren . 2024-08-20
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Nice food and was seated straight away at 12:30 on a Sunday which was great, and unexpected without booking. Food was nice, the usual for a Toby Carvery. Staff seemed under a lot of pressure to turn over tables and it showed in the service towards the end. Otherwise good experience.
Lauren . 2024-08-19
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Very good place not busy at the time we went on Thursday after 1.00pm great service. had the roast the roast potatoes need work on not crispy and the yorkshire pudding need work on as well apart from that the meal was good .
John Armitage . 2024-08-18
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Fabulous first outing to the Toby carvery and we loved it ,staff very friendly and welcoming and the food was delicious. My grandchildren can't wait to go again it was lovely and very reasonably priced. Thank you Toby carvery at talke.see you soon.
Jacqueline Fletcher . 2024-08-17
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Lively food at a reasonable price exceptional service by Charl
IAN SMITH . 2024-08-15
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Delicious carvery Great kids deal eat for a £1 thought out the summer
Shell Thomson . 2024-08-13
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The delivery time was changed 6 times, I had to wait nearly 2 hours for this to be delivered
William . 2024-08-12
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Tried the wrap for the first time and it was well filling worth every penny
Keith . 2024-08-07
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Friendly staff, the food wasn't great tbf the mash was amazing.
Andrew Martin . 2024-08-06
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Didn’t even get a chance to try the food as we had a phone call to cancel our reservation that we booked at 7pm for 8:10pm due to the fact there was no meat left at 7:30 an hour and half before closing , not the best impression. Luckily we went to a different Toby carvery that had good amount of everything left .
jules trahearn . 2024-08-05
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Complete disregard of the meat choice that was ordered, I understand if it's not available but I was not contacted about anything and just given pork that I didn't order.
Aiden . 2024-08-04
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Staff can be incredibly slow including cavers and waiting staff but they are predominantly pleasant. Average food and can be hit and miss depending on the quality of the cooked food and who cooked it.
Me, myself and I . 2024-08-03
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Standard dry food but it's a carvery so you don't expect much
Skot Frost . 2024-08-02
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I took daughter childran for lunch stright way asked for id for a bervrage goes get food for baby asked for bowl give bowel took of me the gave a hot plate the staff just stand round the bar chatting had to get the bill my self there manners an commucation abouloutly appoling more intrested chatting amounst them self no help uncomfatable exsperiance wont be going back
Louise Millington . 2024-08-01
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I found the staff to be polite and understanding they made us feel welcome.The carvery was excellent food hot and a clean environment we think that this venue is one of the best in stoke-on-trent for a carvery.
paul bostock . 2024-08-01
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Girl serving drinks was nice and enthusiastic , everyone else didn’t seem to be that switched on. Got told there was no yorkshires left for the carvery but then magically appeared after we finished our meal. Not asking much for a toby experience but the basics weren’t even there.
Kane Bailey . 2024-07-31
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amazing customer service from caitlyn on the ball helping wherever needed and really quick service will definitely be visiting again!
Sam Hesketh . 2024-07-29
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Great place just to hot inside when it's a hot day as no Aircon
staffordshire look out . 2024-07-28
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My review is about the breakfast deliveries. Food is good, especially considering the price. Usually packaged well for delivery. My one complaint would be that I'd prefer if the beans and tomatoes were consistently packaged separately- there's no option to not have tomatoes, and the hash brown often gets drenched in tomato juice/beans. Other than that the food and service are great.
chris s . 2024-07-22
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Come with friend for carvery and service/ food was great
A F . 2024-07-15
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Wholesome food and great service and well kept beer. . .will be a regular haunt when I visit my daughter in Talke (Leicester Man )
Peter Anthony . 2024-07-11
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Met friends here... not my kind of place or food. They enjoyed the carvery
Lucy G . 2024-07-09
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everything was as expected from Toby Carveries. No disappointments at all. Could not improve, everything was excellent.
Kathleen Mrs.K.Thomas . 2024-07-08
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Love this restaurant. Never disappointed.
Deborah Bruce . 2024-07-01
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The food was delicious, plenty of room and we were seated straight away. No wait for the buffet. The menus, salt and pepper on the tables were all marked with food/sauce and needed a wipe over but this did not impact our visit and would go again.
Hayley Webster . 2024-06-29
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Food was delish as always, highly recommended! Lost a star though as part of the order was missing ( the bread with the cheesy mushrooms )
Nick . 2024-06-29
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Another lovely carvery at Toby, Talke. Food excellent and hot, staff very cheery and friendly which is probably why it's always popular.
Ros Coulborn . 2024-06-27
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a nice place with good food at company and you are golden
Mike Vernall . 2024-06-26
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NEARLY 3 HOURS LATE,CARROTS NOT COOKED NOR CAULI, LAST TIME I ORDER FROM HERE
Miss . 2024-06-23
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First time used, won't be the last, thanks
John . 2024-06-23
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The usual Toby breakfast experience, always have to wait for something to come out which ruins the flow of any meal. Sausages anaemic as always.
Timbo . 2024-06-17
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Says there open at 8 online and you turn up to be told not open till 9
c Faulkner-Statham . 2024-06-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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835 Opinions
We meet regularly in The Sneyd Arms & decided to dine there in December. We were a group of 8 & were extremely well looked after by Stacey. We had ordered from both the Christmas & the ordinary menu and we were all pleased with our meals. Some pets will also have enjoyed their meal as there was plenty of turkey & some of it made its way into doggie bags. The atmosphere was pleasant, it wasn't too crowded & as we were a large group we created our own party spirit!