Caffi Siop Fawr in Gwynedd

Visited Caffi Siop Fawr just last week, looking forward to their bacon roll with fabulous bacon jam. But, sadly, no longer on the menu, so we ordered two breakfasts instead. Wow! What a treat! This was top notch restaurant-quality food, and so well presented. The little pea shoots were so tasty, and the garlic jam finished it all off with finesse. Staff, as ever, were so attentive and efficient - always good to chat with them. Diolch yn fawr iawn i chi i gyd, yn arbennig am sicrhau staff Cymraeg drwy'r siop a'r caffi. Mor braf gallu siarad ein hiaith ein hunain yn ein gwlad ein hunain heb orfod troi at ein hail iaith er mwyn gallu byw bywyd bob dydd.

Excellent food – a really imaginative, and relatively inexpensive menu. Their pot of tea is a treat – leaf tea in a pot with a proper strainer.

Sublime, delicious flavours, attractive looking plates an excellent example of how to serve your food. Absolutely delightful smiley service. Coffee a bit of a let down as it’s (Lavazza over roasted ) and bitter ,in my opinion. Use a little known way of removing some bitterness is by adding a pinch of salt. Shame they don’t use our local Poblado coffee roaster!

Fresh food, very delicious, we all loved it. I wish I knew it sooner, we would have love to eat there everyday during our stay in Wales. Plus, it’s a whole shop, so you can buy home items too.

The chef is very good, twice I have been here asked for my eggs to be different on two occasions and he didn’t disappoint. The service is superb, atmosphere is relaxed and the lay out is Lovley. Definitely the best breakfast in the town.

Absolutely delicious lunch here. Well worth a visit.

Always a special service here and the staff are friendly and welcoming. A good selection of gluten free food and cakes. The staff are aware of the allergy and can give advice to the individual about the content of the foods. Excellent service with pleasant and welcoming staff. Good selection of gluten free food and cakes. Staff are aware of allergies and able to inform the individual of the dish contents.

Enjoyed a delicious slice of cookies and cream cake with a latte. The staff were very friendly and attentive. A lovely clean environment. Most enjoyable.

Having stayed in a lot of 4 and 5 star hotels and restaurants the breakfast we had here was exceptional, we had Eggs Royale and the brecwast fawr not only did they look stunning they tasted amazing well worth a visit

Arrived sign to say wait to be shown a table was given menus and shown to table quickly. Looked at menu very expensive wanted light lunch but nothing suitable so decided to just have coffee not even any decent cake. Waited over 10 minutes for staff to take our order but too busy chatting so gave up and went somewhere else

Having frequented this shop and café numerous times when it was owned by Kerfoots, I was looking forward to seeing this lovely old building again. The purpose of this visit was solely for breakfast, but it was great to see that the new owners have retained its character. The cafe was clean and tidy and well Covid signposted although the arrows on the floor were a little confusing. The staff who greeted me were friendly, courteous and welcoming and gave me a menu together with a track and trace form saying that if I sat at a table, a waitress would come over to take my order. Despite the on line menu showing they serve bacon sandwiches, I was surprised to note that the café menu didn’t contain that choice, which the waitress confirmed. Not being very fond of muffins, I then asked whether they could replace the muffin with toasted bread on the poached eggs menu, to which she responded with an emphatic “No”, so I chose the poached eggs as shown on the menu. I must admit that it came as a surprise that it wasn’t possible to swap the muffin for toast, as the menu dictated they should have bread in the kitchen because the soup of the day was being served with bread and butter. The eggs were very tasty, once I’d moved the excess rich sauce to the side of the plate and the Cappuccino coffee was good although the cup was small despite the revised price of £3, an increase of 20%. Taking into account the lack of flexibility regarding the bread, the variance between the on line and actual café menu choices combined with the substantial price increases of the food as well as the coffee, I regret to say that it was overall a slightly disappointing experience. In saying that, it should not detract from the welcome received from the serving staff, who appeared not to be in a position to deviate at all from the menu choices in response to customer requests. It is my belief that we should never look for the negatives in life, always remembering that it so easy to criticise, hence the vast majority of my Tripadvisor reviews have been positive and complimentary, but a review should be an honest one based on our experience for the benefit of future customers and the success and growth of the business.

Excellent service throughout. Lovely menu with food beautifully presented. Quick and freshly prepared. Spotlessly clean.

Well the lift wasn't working and the signage was therefore a little confusing, but we decided to run the gauntlet and walk up the stairs (contrary to the arrows directing the one-way route). Our efforts paid off as there was lots of spacious seating upstairs in the caffi. The whole place felt very professional, from the elegantly printed track and trace cards to the designer crockery. Staff were friendly and helpful, quickly providing the tea and cake we'd ordered. All delicious 😋 as well as lovely clean toilet facilities on the top floor and easy Covid-safe contactless payment. Your only problem will be trying to resist spending a fortune on the beautiful merchandise in the shop!

After a morning in Portmeirion, we decided to go Porthmadog for lunch and came here. Me and the girlfriend had the Welsh rarebit for the first time and loved it. I had fish and chips with peas which was nice and my girlfriend had a Chicken Milanese which she enjoyed. The staff were friendly especially with one of the children was awkward with her choice but after she saw her sisters Chicken chunks with chips, she decided to have the same and she liked it. We were glad to found this place and I liked to thank the staff for their patience

We live locally, and just hoping to get a sandwich and a drink. We were told that we had to select from their £20 menu (£10 off government incentive). This meant having two courses. They had small selection of children's meals with no set menu for them , however as adults were having two courses,felt that we had to purchase starters for them also or they would be sitting there watching us eat. Childrens meals had a lot of herbs and salads on the side, and I asked for no parmesan on pasta, which arrived with it all over. Price for meal for our family £80+ , and this was with £10 off government incentive, they refused to discount the children's meals with government incentive, as they were not on the set meal (disgrace). As a local family, felt this was a total ripoff, taking advantage of tourists to the area, as well as using the government incentive to con people. Will never return.

After a long drive up to North Wales, a meal in this restaurant was a real treat. It is on the first floor of the Portmeirion Shop just on the roundabout in the High Street (there are two others in Porthmadog) and is a quiet relaxing space. There are a range of snacks - we had the Welsh rarebit - and some amazing cakes if you are looking for a snack. A few days later we met friends there for an afternoon meal and can recommend the fish, the chowder, the steak - all cooked fresh on the premises. The Eton Mess was amazing too! The staff are friendly, welcoming and helpful, especially if there are specific dietary needs. This is a regular place to eat for us whenever visiting Porthmadog.

Love this cafe on the 2nd floor of the Portmeirion Shop which used to be Kerfoots department store. Beautifully refurbished by the Portmeirion company. Spacious with plenty of seating including booths which are my favourite. Welsh Rarebit with Bacon is yummy but my absolute favourite is their Ceasar Salad either classic or with chicken. Superb! Staff are lovely and service is swift. Delicious coffee and wonderful homemade cakes. Highly recommended.

My husband and I (both pensioners) visited here in early December. To reach the restaurant you pass through the lovely, well laid out and bright shop selling kitchen alia, crockery and fancy goods. The restaurant is on the first floor, (there is a lift if needed). The restaurant is very light and airy, nice furniture and decor. We ordered a Welsh rarebit with bacon, goats cheese and salsa on bruschetta. Both were delicious and nicely presented. The waitress was friendly and efficient. The coffees we also ordered were good too. The floor above has furnishings for sale. Toilets are available. Would recommend this place.

I've eaten in the previous cafe here which was lovely and was keen to experience the new Siop Fawr Caffi after hearing mixed reviews. Firstly the refurbishment has been done to a very high standard, it is bright, comfortable and welcoming. Being able to see the kitchen is a nice touch. I liked the menu and it's individuality, you can get a boring sandwich and jacket potato anywhere, why not be a little bit different. The service and staff was efficient and friendly. The food was very good, we had welsh rabit and open ham sandwich - no complaint here it was delicious. We overheard others complimenting the lobsgows, I did have food envy. I thought it was reasonably priced. We will definitely be returning. Thank you /Diolch.

My husband, myself and our sister in law from N Ireland were on a mystery trip in Porthmadog yesterday and were looking for somewhere to have lunch. We were on our way to the Sportsman Hotel when we called in Sio Fawr and noticed there was a cafe upstairs. Had an excellent lunch of sausage and mash, Welsh rarebit and fresh salmon sandwich. Absolutely first class and the staff were so pleasant and helpful. Would definitely call in again and thoroughly recommend to family and friends. The atmosphere are great and plenty of room between the tables. Cleanliness was spot on and the coking area looked spotless. Well done and hope you do extremely well in the future. P Davies - Holywell

My first ever visit to Portmadog so I cannot compare this place with its predecessor or even anywhere else in the town. The shop is fabulous with lots of interesting items you wouldn't see in many places. Check out the variety of brushes! I bought my first Christmas present. I can only think that notice has been taken of previous reviewers here because, after we had ogled the cakes and taken notice of the notice telling us waitress service, we were served almost as soon as we sat down. Excellent coffee and lemon drizzle cake and scone. The café is light and airy and the staircases are wonderful. Loos upstairs where there is furniture and lighting etc for sale. We thought it was lovely.

Seating arranged so that privacy was given to each table. Service was efficient without being overbearing. Food was excellent - had the steak salad and caramel waffle. Good portion size. Great tasting coffee. Will definitely return. Ambience Ideal for quiet lunches

Was looking forward to visiting the new cafe, the staff were rude and unhelpful, too interested in standing around talking and giggling. Ordered Welsh rarebit, burnt toast and horrible topping. I always use the cafe opposite Tesco’s and this has always been very good both food and service, will be returning. Such a shame as area is very nice, such a shame about staff and food, will not be returning.

Wonderful coffee, great service and friendly staff. It's just a shame they don't serve tea cakes or crumpets for a midmorning snack.

After reading some of the rather negative views we decided to visit the shop. The shop is well laid out and stocked with many different types of items. We decided to go to the cafe upstairs. Well we were glad we did the staff were so helpful and polite.Six of us had afternoon tea which you can only describe as fantastic. All the items we’re delicious and we all enjoyed every item on the afternoon tea menu.We can strongly recommended this to any traveller.

Loved Kerfoots that used to be here and knew the staff so looking forward to trying the cafe. Shop looked lovely, male assistant helpful as I wanted to buy a posh kettle went upstairs to the cafe with my son and stood by the food counter ( as you used to in Kerfoots) Was told rudely by waitress to ‘find a table and wait until WE have time’. We left.

I have been to try this restaurant on a number of occasions but only eaten there twice. On the other occasions we waited in vain for 10-15 minutes for one of the staff to actually acknowledge us and take our order. They were not busy but just chatting at the counter. We eventually gave up and have stayed away since. Very disappointing restaurant.

We visited twice in about 3-4 weeks, both for Sunday lunch.On both visits the food has been excellent and the service timely and friendly (we were recognised as having returned). Being a group of mixed ages and tastes we were all catered for from trad Sunday lunch through to veggie offering. 2nd time was busier than the 1st, but the serviced didn't feel any slower. We had cake, coffees and all up to scratch. To clarify a couple of the comments - Portmeirion didn't take over Kerfoots The shop had closed and this building could have been left to decay. However the star of the show has to be the original wooden spiral staircase and the stained glass Coppola.Yes it is new, and I'm sure there are refinements to be made, but we found all the local staff to be welcoming, effective and courteous. Worth a visit.

Before mentioning the restaurant I have to say that shop is brilliant and has some really unusual items.We have now been in the restaurant several times and unlike many others have had no problem with the service. The food may be a little more expensive but you are in a class restaurant and is expected. My only problem is that it does not feel classy, it is so noisy, with the feel of a works canteen, which is not helped by viewing people working in the kitchen. Obviously this may suit the younger people but to an oldy I find that it does not have the special feel that the old Kerfoots had.I wish the management well because they have put a lot of effort into place

The shop looks very inviting from the outside. There is a wide range of stock featuring the portmeirion brand of goods, above average prices! Upstairs there is a delightful cafe. We approached the counter but a notice at the counter informing us it was waiter service. We sat at a table and tried to attract the attention of a waiter. 3 assistants standing at the counter and one waiter clearing and taking orders. They looked our way several times. We waved! They just couldn’t be bothered. After 10 mins we walked out. Such a shame!

I had seen mixed reviews about this new cafe. But, to be honest I was pleasently surprised at what a nice meal we had in such a beautiful building with such pleasent staff. I had a curry and my wife had fish and chips. The prices were reasonable and the food was hot and tasty. More of our family arrived and they were happy with what they ordered. Shout out to our waitress Mia, she was a star.

Stopped here when mooching around Porthmadog for tea and cafe. Tea room was immaculately clean and staff were very friendly and helpful. Enjoyed being able to watch the chefs! Very reasonably priced food and delicious fresh cakes (we tried the lemon slice). The waitress even noticed when we had run out of milk and was on hand immediately. Would definitely recommend this peaceful spot!

Restaurant is now an echo chamber, very little personality. Staff slow to welcome us despite it being relatively quiet. Escalope of chicken with mixed salad turns out to be a rather dry escalope with a few green leaves - NOT a mixed salad by any means. Poor value. Too much chat between staff rather than concentrating on customer service. I have been interested to see that for poor reviews a stock reply seems to be given, not a good sign.

We popped in while we were on holiday in the area and it was so delicious that we came back again to eat the exact same things a few days later. No idea why anyone would give it a poor review - as far as I am concerned it's a hidden gem.

About 5 young waitresses standing behind the counter and only 2 tables occupied in the cafe ( it was early / soon after opening) . Took a VERY long time for anyone to come to the table ( I wasn’t sure if I was meant to go to the till or if it was table service).The children were getting a bit agitated as well as myself due to the long wait. Very expensive and not much atmosphere. The other portmeirion cafe does not seem to provide anything different to this one so not sure why there are 2 opposite each other??

This was our first visit since Kerfoots closed its doors. We were pleasantly surprised with the decor and cleanliness. There was much to choose from on the menu and we thoroughly enjoyed a Chicken Caesar salad, Calamari & Welsh Rarebit. The prices for food are average for the area, although can’t say same the rest of the shop ! The prices for homewares are extortionate, even higher than Kerfoots was and as a shop called Portmeirion, why on earth on do we need 3 in Porthmadog? Food wise though it is spot on.

Popped in for a coffee and the place is so much better that it used to be, a lot more inviting and a relaxing place to sit and enjoy a latte thanks to the nice and clean colour scheme. Nice selection of cakes, food looked amazing even though I didn’t have anything but next time I certainly will. The prices seemed very reasonable and even quite cheap compared to other places. The staff were efficient and service was prompt. Will certainly be back!

Very expensive. Not much atmosphere. More staff than customers. It would be better if they closed the other portmeirion cafe opposite which I think has the charm of a brick and concentrated their efforts on doing one good cafe. There is a lot of potential for this cafe / shop as it’s a lovely, old building and most of the staff are nice.

Nice clean surroundings , main course of salmon fish cakes , tartar sauce ,served with a miniscule amount of salad was very good. Coffee was very poor and watery and the lemon sponge cake was stale .Will not be going again. As Kerfoots has been taken over by The Portmeirion Shop we though we would give it a try , but never again.

We have been looking forward to coming here for lunch. We decided to wait until it had been open for a few weeks before coming. We were very disappointed. Upon arrival it was not clear whether it was waitress service or if you had to order at the till. None of the staff seemed interested in welcoming us or directing us. We found a table and managed to find a staff member who told us it was waitress service. We then had to hunt down a menu. We chose a light lunch with a glass of wine. We had to wait approximately 30 minutes before our order was taken - it was fairly busy but the staff were definitely not rushed off their feet. We then had another 20 minute wait for our food - even though it was asparagus with poached eggs which obviously doesn't take much cooking. We didn't even get our drinks. No one came to check if everything was okay. If they had we could have asked where our drinks were. So in the middle of eating we had to try to flag down a waitress to ask for our drinks. By the time our wine arrived, we had finished eating! So we then had to sit drinking our wine afterwards instead of with our food. Not impressed at all. As for the food, for the price we paid, we did expect more than 4 sticks of asparagus with the eggs, and there was barely any truffle oil on the dish. Not planning to return any time soon.

We have just visited the cafe for lunch. The service was slow but the food was nice upon arrival. I ordered my toddler a single sausage as she has a small appetite. When we went to pay I was absolutely disgusted to find I had been charged £3 for a small single sausage!!! I asked to speak to a manager who was so rude, unhelpful and confrontational. She actually tried to justify the cost in several quite frankly ridiculous ways. Firstly she said we were charged that as my daughter had had 50% of a childs meal so instead of £6.50 it was £3, I explained that a small sausage is not 50% of a childs meal. She then went on to say 'I should have negotiated a price when ordering' I couldn't believe the audacity of her. When I explained I didnt think I'd need to negotiate a price for a sausage she finally said that I wasn't just paying for a sausage but for a professional team to cook it???!! This is disgusting customer service and an absolute RIP off and unaccaptable! Needless to say we will not be returning. I'd advise staying clear - there are much nicer and more friendly places to eat. AVOID!!

We were not made aware of the wait for food, in the end we had to leave without anything as our lunch break was nearly over, when we went to the counter to enquire about the food we were abruptly told that there was a backlog and our food had not yet been started - we then cancelled our order and eventually paid for our drinks after struggling to get any attention from the staff as they were busy talking among themselves.An email was sent to Portmeirion on the day but sadly I am still awaiting a reply a week later.

We had breakfast here on Sunday morning. We had eggs florentine but there were veggie options. Coffee was great so we had 2 cups; I had almond milk option. There were plenty of other dishes for lunch and other times in the day, including cream tea!The address is 136-140 High Street, for those who don't speak Welsh.

Called in for a light lunch on the opening day. It was chaos. It is a really nice place to eat but we waited over 30 mins to even order then another long wait for the food. I had the eggs florentine which was nice but my husband & daugher had the salmon fish cake with side salad which was disappointing. The fish cakes were overlooked & the side salad was one lettuce leaf. I ordered a coffee after our food which took another 15 mins to arrive. Then when I paid the bill they were struggling with the till. Very pleasant staff but not at all organised. I would go again to see if the service has improved but my husband won't.

Very nicely refurbished second floor cafe with views over the High Street. Good selection of light lunches and afternoon teas. Caffi Siop Fawr Is a great addition to Porthmadog. Llongyfarchiadau ar yr agoriad. Congrats on the opening.

Portmeirion has done a brilliant conversion of Kerfoot's. The new caffi is excellent. There are food offerings to suit the time of day, the quality is first class, the prices very reasonable and the service is good even on the very busy first days of opening. Highly recommended. Its on the first floor, has easy access via a lift, and changes to the front step will help the less able.

Me and Hubby had a browse around here this morning (Tuesday). These large corner premises by the roundabout used to belong to Kerfoots but it has now been revamped by Portmeirion. I am pleased that they have retained the elegant wooden spiral staircase (there is also a lift access) and the colourful stained glass ceiling dome. On the main ground floor they were selling quality kitchen ware/utensils etc. To the left of the entrance they were selling gardening ornaments. The cafe/restaurant was on the middle floor. I looked at the bi-lingual menu but it seemed a bit pricey for my purse (although the food was locally sourced). The top floor displayed home accessories. There was also a toilet which was clean to use. In fact everywhere was spick and span (I could even smell the recently applied paintwork). The staff were smartly dressed and smiling.

What a beautiful shop & cafe, idyllic for morning coffee, "lunch" with friends or "afternoon tea" treat, great choice if you want to buy that special present for someone, how wonderful to see staff so courtiois & helpfull, Portmeirion shops have definitely surpassed my expectations can't wait to visit again