Caffe Paola in Richmond upon Thames

Excellent food, service is absolutely brilliant. Will definitely eat here again on next visit to Richmond. Love the humour, Top Marks!

The place is okay, and one of the waitresses is lovely and kind. However, the older man with glasses is incredibly rude, not only to the customers but also to the staff. They overcharged us, and instead of apologizing, he spoke to us as if we had done something wrong. He became even ruder when we mentioned that he didn't need to talk to customers like that. Everything in this place is overpriced.

Terrible! Poor food, badly cooked and indifferent service! Definitely one to avoid! So sad as was looking forward to dinner here having been recommended

Popped in here for a quick lunch with family. Seating area was lovely and bright and clean and nice Christmas music was playing quietly. Staff were really welcoming and friendly and the food was great. I had a panini and a cake.

This is a regular stop for us after walking in the park or by the river at Richmond. It is always a wonderful oasis of great coffee, cakes and salads / paninis. Their falafel is the best ever in my view. Very welcoming service and also worth checking out the deli shelves for great Italian made pasta and other Italian foods. Highly recommended , unpretentious cafe.

Don’t take this review as a bad criticism but hopefully as a constructive one. I think panini are too expensive for what you get, if you want to keep charging the same please make sure you fill them up properly and make them worth their price. Also good to state the “IN” price a little better because we only noticed the “OUT” price which was at least £3 cheaper. £8.90 for a panini is a lot of money and I can undestand jt if the panini is worth the money, so please maybe rethink the way you serve them. Atmosphere is ok but staff seemed pretty new or shy and weren’t really comfortable. It’s ok for a quick bite on the go I guess.

Wonderful cafe in the heart of Richmond. We had freshly baked pastries straight from the oven. Best croissants in London! Atmosphere is friendly with amazing staff.

The food, coffee and waiting staff were excellent. However the male proprietor seemed to be very unpleasant to the two young waitresses, berating one for doing something wrong while amidst the seated customers ('what's wrong with you?') and being inpatient with them at the till, when they asked him things etc. We though the two female staff were doing a great job in apparently difficult circumstances, and felt sorry for them. Made for an uncomfortable visit - perhaps it was a one off on a bad day. But staff should be treated with respect.

Overall food tasty and good atmosphere. Wrap Shawarma, savoury and sweet crepes were excellent. Tea per person made with one teabag was expensive (£3.60) and medium size florentine was £4.90, which I thought was expensive for what you get. Tuna salad was adequate.

So pleased I've found this special little cafe. There's so much choice and tasty treats on offer! I had the most incredible baguette for lunch and I cant wait to return and try out the whole menu. Also the guys who work there are so welcoming and friendly. A really refreshing and great cafe, highly recommend.

Warm welcoming service from George and his team. Spotlessly clean and hygienic, well prepared for the current situation. Croissant and coffee was lovely. A great local cafe.

During 3 day trip to Richmond we discovered this excellent cafe which we visited every morning for breakfast. George and his team are so welcoming and the food is delicious . Great value and spotlessly clean . If you're in the area give Caffe Paola a try 😊👍

Walked this morning from teddington lock to Richmond. Gasping for a coffee when we arrived but so disappointing to find so many coffee shops closed or their toilets closed. Almost gave up then we stumbled on Caffe Paola. Very welcoming, great latte and pastry. An oasis in the desert that is Richmond town as far as coffee shops concerned. This place is on our hit list for future visits for lunch with it’s good range of baguettes . Forget the rest of Richmond head for here

Unfussy café with welcoming staff, although the décor was a little uninspiring. I had the lasagne and my friend had the shepard’s pei, both of which came with side salads. They were both reasonable and sufficiently filling, but nothing amazing. The cakes/traybakes looked excellent though so I might try one of those if I was passing in the future

The food was clearly freshly prepared in house by an incredibly inviting and talkative Lebanese chef. The products to buy were brilliant, bought sauces and olive oil which have proven to be delicious. Great experience and low calorie.

Caffe Paola is really the best place to have a coffee and a light lunch in Richmond. George is always welcoming and both service and food are just perfect, with fresh ingredients and wide choices for all, vegetarians or not : adults and kids love it.

Kafe sangat nyaman indah dengan makanan segar dan kopi yang enak. Super ramah staf dan pemandangan indah. Sangat rekomend dan cocok buat santai.

Love this place, great coffee and food! The service is astonishing! Definitely recommend this to anyone!

I visited today and had the most wonderful Flat White coffee and pain au chocolat in this delightful cafe. Nothing was too much trouble and I promised I would recommend on TA as I enjoyed it so much! I am a man of my word and I can see others have had similar great experiences. I look forward to visiting again soon!

So happy to stumble into a warm, dry place on a Sunday when it was nonstop sleet, snow and rain in turns. I was going to the Odeon on the bridge for a special event so wanted to eat as close as possible as I was already cold and wet enough.

Having recently moved to Richmond, I was on the prowl for small easy eateries close to my new home. Caffe Paola is a must! A really lovely team, completely delicious home cooked food, uncomplicated and friendly great service, and the BEST shawarma wraps I have ever ever tasted. They also do a delicious line in home made sweet pastries.

Επισκεφτήκαμε το caffe στις 11.30 am πριν από 3 ημέρες. Ήπιαμε ένα διπλό espresso κι ένα cappuccino, που ήταν πολύ αρωματικοί και εύγεστοι. Ο ιδιοκτήτης φιλικός και εξυπηρετικός.

At last a cafe that doesn't sacrifice quality of taste. My bacon roll actually had real butter and a decent quality bit of bacon. Well done! Worth every penny! Coffee to die for.

Been coming here for 17 years whenever in Richmond and always enjoy the friendly service and tasty baguettes. I'm boring and stick with the bacon and avocado baguette but never disappointed.

Este es un café moderno y luminoso en las afueras de centro de la ciudad de Richmond que hace una buena variedad de aperitivos y comidas ligeras. Comí una ensalada falafel y mi padre tenía un precio razonable tanto en unos Panini de £7. Estuvieron bien pero mi ensalada de lechuga iceberg era principalmente de panini y mi padre tenía poco abundante. Té era agradable, pero unas £5 por una cafetera para dos. Podría ser mucho mejor con un poco de presets en los ingredientes y porciones.

The quality and freshness of ingredients, portion sizes and great service have had us coming back to Caffe Paola for nearly 20 years.

El personal era bastante agradable, y el ambiente perfecto para un largo almuerzo con café. Ofrecen wifi y la música no es pesado.

Ambiente fantástico y la comida es excelente. George y su personal siempre atento, así como una gran diversión. Si usted está visitando para el desayuno o el almuerzo, la comida es siempre fresca y de la más alta calidad. Este tiene que ser uno de los lugares más limpios que he visitado, y relación calidad-precio, ha de ser el mejor en Richmond si estás aburrido de los lugares de alto nivel de la comida de la calle. . .

Recomiendo encarecidamente este lugar para es increíble pero también ingredientes frescos porque el propietario es muy agradable! Probé el desayuno libanés! 5 estrellas! !

Visited early Sunday morning - before the masses, lovely fresh and clean place with friendly staff....... made a change from the run of the mill 'Starbucks' type madhouses. Mega-sized bowls of coffee or themed muffins are not the order of the day here - perhaps a more european way of taking your coffee?Smaller portion size - sometimes small is beautiful ;-)

Asked for an iced chai latte with soy. First of all they seemed disdainful that I asked for chai with ice, apparently that is not acceptable in England, but whatever. Second of all, they straight up gave me dairy milk, I drank it; actually though I am allergic to dairy, I went into anaphylactic shock on my walk home and almost died. Luckily I was able to inject myself with an epi-pen and I was okay some 2 hours later. They should be more careful next time.

This cafe is positioned on the lower half of Hill Rise, between Richmond Bridge and Compass Hill before the road becomes Petersham Road. Because of the position near the roundabout to Richmond Bridge, there is a lot of traffic, including double decker buses queuing outside. Now for some people, maybe bus spotters, that's a bonus, for others it's a problem. For me, it's just part of living in the lovely town of Richmond. Once inside the cafe, you are well insulated from the noise and fumes.Depending on the time of day I have a cappuccino or espresso. Coffee is generally excellent, although a couple of times I've had some that isn't up to their normal standard. They have a tempting array of cakes etc, but I've only tried a couple in what must be the 12 or 15 years I've been coming here. That's down to willpower and an unforgiving waistband because their food always looks very tempting.

Cafe Paola looks like a nice place to eat, it's clean, the sandwich fillings look fresh and staff are very friendly! But the coffee is dreadful!, which is surprising seeing the container on the back counter says Illey Coffee!! which is 100% Arabica. My Flat White coffee was weak and bitter.. the coffee to milk ratio was wrong.. it was more like a Latte. Compared to Cafe Nero, who serve excellent coffee, or even Eat,! Cafe Paolo get does not get my vote!

There is a lot to making excellent coffee and Paola is the gold standard. The best in Greater London

Maybe the best coffee in Richmond, lovely strong, smooth coffee and keen staff with lovely pastries!

Nice alternative cafe around Richmond bridge. We had to move around as other cafes were busy. We were lucky to find this cafe to take a rest.They serve really nice Italian coffee.

Wonderful cafe just at the foot of Richmond hill (near the bridge) with a great selection of small meals and snacks - I particularly love their crepes

As a dovotee of good coffee, I was surprised to find Caffe Paola, just by Richmond Bridge in Hill rise. It is excellent.I just went in for an excellent double espresso and a croissant and was delighted. The café feels clean and modern and it has great views from the admittedly small window, of the river and Richmond Bridge. You can even see the statue of Bernado O'Higgins, the founder of modern Chile, who went to school nearbyThe staff were very friendly, and the menu, with a Lebanese theme, looks very attractive.I will certainly return.

On our way to the station we grabbed two freshly made sandwiches on superb freshly baked sour dough bread. Great taste, great service and great ambience.

Para uma comida gostosa e rápida é muito bom. Ambiente limpo, atendimento cordial. Comemos lebanese warp e estava mesmo muito gostoso. O preço é condizente.

We were wandering down Richmond Hill into Richmond before walking along the river to Kew and wanted a drink, so we saw this place, which looked like a nice little independent cafe, and went in. They have table service, but we ordered while looking at the cakes. It wasn't too busy for a Saturday, especially as there was rugby at Twickenham later that day. We tries a few things like a pecan tart, a white and dark chocolate brownie and a chocolate muffin. The cakes were all good, the coffee was too. The price was reasonable and the service was good too.

We had coffee & few eateries! Yum, it's quite place for sit & relax.Good Coffee. We didn't have to wait for too long! Quick stop is fine

Positioned near the bridge, this is a most convenient snack stop in Richmond. Our baguettes were crispy and the fillings were fresh and tasty . The coffee was rich and flavoursome, and the service was chatty and attentive. Prices were very reasonable for the area.

Couple months back I moved to Richmond, and the Caffè is my favourite place any time of the day. It's easy in the morning to grab some drinks a sandwich or panini with some sweets on the side. The soup is delicious, no matter which type they offer for a day!The place is nice and cosy, just as a Caffè should beThe staff is friendly, very easy to talk to.Very nice, I am happy that I discovered the place.

Just dropped into Caffe Paola for a coffee and hot chocolate; the latter especially was absolutely delicious, a cut above the norm.The location is just a few yards up from the bridge and a little away from hurly-burley of the high street, so very welcome in that respect. Plenty of space and decent loosWe'll be going back! Thanks guys.