Caffe Nero - Preston, Fishergate in Preston

Coffee was ok and nice to sit outside however I found the disabled toilet dirty could do with a deep clean and staff seemed over worked.

Enjoyed our food from this Caffè Nero. Nice choice of vegetarian options. The mushroom & mascarpone and mozzarella & tomato toasties were delicious! Tasty croissants as well. Staff were okay but could have been friendlier. Hot food took a little longer than anticipated - think they could only heat one item at a time.

Love Neros coffee but price seems to rise to regularly. Staff seem to stand talking instead of clearing and cleaning tables. Surroundings a bit grubby. Today no cups! Had to have paper cups, not good enough, won't come here again, enough is enough.

Love Neros coffee but price seems to rise to regularly. Staff seem to stand talking instead of clearing and cleaning tables. Surroundings a bit grubby.

Brilliant place to come while killing time at the Sration. Short walk, great cheerful service. Made my morning.

Standard Cafe Nero layout , with standard fare. Rather cramped , but staff helpful and friendly. The bathroom facilities are pretty grim. Handy place for a coffee when shopping or killing time.

What an awful place. Front door wide open, totally freezing. Devoid of any form of welcome/atmosphere DO NOT USE - I WILL NEVER GO IN AGAIN

Always a fan of Neros coffee, but visited Fishergate branch, dirty tables, no brown sugar yet again and to add insult to injury another price rise. Will not visit again.

I visited this Caffè Nero for the first time and was really impressed with the exceptional customer service. Tracy, the barista serving us was warm, friendly and helpful. The latte was gorgeous and I will definitely be coming back here again. Love the Christmas take away cups too.

I won’t go here again as I always seem to get served by the big woman with black hair, she’s miserable every single time and rude too, the other staff are nice and the one in Fishergate Preston is nice, I will go there from now on so I don’t get the rude one.

Have been coming here many years and I have to say its gradually got worse. The place is dirty. I'm in early on a Saturday for an appointment, the floor ( as usual) hasn't been swept. There are chairs that you would find in a squat and I dare not even venture into the toilets which are usually grim. There is nothing good to say unfortunately, my pastry was under cooked, the staff just plain rude. Could bare speak to me never mind smile. Forget the fact I've just paid nearly £5 for a coffee and bite to eat. Finally what really gets me mad is , if the place is advertised to open at 7.30, why is the outside seating still all stacked at the front door rendering the comfortable window seats useless. The costa just over a mile away opens earlier and is ready for business. I dont review many place but felt compelled to on this occasion. A truly dreadful experience for a quick coffee shop visit.

After finishing early at a local estate agents round the corner we nipped in here for 20 mins just to assess the viewing and discussions and to plan ahead. Had a quick Chai Latte and Coffee with a quick croissant which hit the spot perfectly. Well presented and very good service.

Always reliable for a good tasty coffee. For me, better than the nearby competition and the food is more varied.

Drinks OK, difficult to mess up green tea or Americano. However, beware the panettone. Apparently “head office” dictate that it should be heated in the toaster, so it comes out looking as though it’s been run over by a lorry, and is just as appetising. Very reluctantly, and with a distinct “face”, the barista heated one up in their microwave as per the packaging, and it was rather nice. Poor experience though.

I regularly stop off at Cafe Nero for a soya latte. At home I drink my freshly brewed coffee black, but here, I always go for the soya latte as it is so dreamy. Staff are pleasant, and the premises are clean.

Good location as always - but the usual poor customer experience. I ended up coming out without being served as their was only one person serving and I now refuse to queue like I am in the 1930s Soviet Union. At least they are consistent - consistently poor

Caffe Nero is a reliable coffee chain that has a number of useful features - it serves drinks for consumption on the premises in proper cups not paper ones; its scone jam & cream is decent (though not as good as a home made one); and it alweays has decaf coffee available. So on a recent journey when I had an hour to kill waiting for a train connection at Preston, I was able to leave the station and turn right - it's about 5 minutes walk up Fishergate to Caffe Nero. The branch was quiet (it was late afternoon) but seemed typical - there's outside seating for smokers, and seats inside on two floors. The barista was friendly.

Visit for coffee on a Sunday. Dirty tables dirty floors and toilets. Avoid at all costs. Lord knows how these places continue to make money

Usually nip in for a quiet coffee in the morning after finishing a night shift. Good service and always with a smile!

It was a very cold day, so I popped in here for a hot chocolate (take out). The customer service was not great. It was not busy, but it felt like they was rushing to get rid of you. My experience was not great, and would not recommend.

Of all the coffee shops in Preston Caffe Nero has by far the best atmosphere, service with a smile and great coffee.

The cappuccino here was not as good as expected based on other Caffe Nero locations. The brownie was very nice. The seating was comfortable and the free wifi was good. The toilets were not the best. There was no paper in the men’s restroom and later it was blocked up. The seat in the ladies restroom was disgusting.

I usually go to the other Caffe Nero in Preston. Thinking it would be the same i went into this café and was really disappointed with the way staff treat you. They lack manners and dont treat all customers the same. The hot chocolate and other hot drinks don't taste as nice at the other Caffe Neros i have been to. Avoid and just go Costa Coffee instead. This is my own experience... You may have your own opinions which you are entitled too. Thanks for reading

long queues but service prompt. I always love their coffee so it was good to find them. Staff friendly & efficient. If you haven'y had the pleasure already go for it!

Walked in as usual at a weekend. Staff too preoccupied amongst themselves laughing and joking to notice any customers. Only acknowledged when I walked out. Luckily encouraged me to try another chain.... which proved to be better ... Lesson learnt try other venues

Nice, pleasant atmosphere. Staff were really chatty and kind. We went for tea for two and some delicious pastries.

La ventaja es que este se abre en 6. 40 de la mañana y cerca de la estación. Servicio mucho más rápido que la última visita donde tomó 10 minutos para conseguir una sandwichera para el desayuno. Café bueno. Pero esta vez las máquinas de tarjeta. . Por suerte tenía en efectivo.

Me pase Café Costa cada día para ir a un café de Nero, pero no más que el precio de un americano antes de Navidad desde £2. 15 a £2. 20 me fui a la calle. Helens tienda hoy y su desaparecido hasta £2. 30 que diez toda pence en una taza de café que se visite Costa en £2 en el futuro

Nipped in for quick HOT drink Cold hot chocolate and cold cappuccino 😩👎🏻 Staff friendly. Busy as it was raining. I find a lot of these coffee houses serve cold or luke warm drinks. Shame

Come here on a fairly regular basis ... standard cafe Nero. Customer Service seems to be getting worse...having to correct, asking for basics etc... Hope this improves... staff seem stressed at times especially when the queues start

Llamé a Caffè Nero hoy para ponerse al día con un amigo. Tuve la salada caramelo chocolate caliente y estaba delicioso. También compartimos un toque de chocolate, que he probado antes. Arriba sábado, que era muy espaciosa, limpia y cómoda. Vimos al personal liquidación utilizado mesas enseguida que es una buena señal de servicio. Puede decir que es popular aquí como estaba ocupado hoy. No es una mala palabra que decir sobre este lugar.

El café estaba bien, como cabe esperar en un café Nero, y el servicio era amable. Realmente fue muy lento y sin embargo al parecer sólo hay dos miembros de personal. Uno era limpiar las mesas, lo que único que tratar con la cola de...

Staff are rude, stressed to the hilt and can not cope with the amount of orders and cleaning. If you do visit then I would recommend sitting upstairs out of the staffs way and their poor service. When I asked for my tea pot to be filled with hot water the counter was a mess...see pictures.

What a lovely start to shopping with a nice cup of hot coffee and a very tasty mince pie, good friendly service. Happy Christmas.

This is a lovely place just to chill, talk to your friends and enjoy coffee. It isn't expensive compared to some of the other coffee chains around Preston. A plus is that the chairs are really comfy.

This is a nice little Caffè Nero....the coffee is good, staff pleasant and helpful. .....but only two others in at 7.25am yet my coffee was cold by the time the toastie arrived over ten minutes later!

I think a member of staff working here must be ex military. Made me and other customers feel intimated by his some-what aggressive and stone cold manner. Kept being rude to customers. Never smiled. Talked very loud close to barking/shouting at customers. Watched as he served a customer a coffee on a dirty saucer. Most of the tables were clear but dirty. Coffee tasted burnt. Will give this place a miss next time.

If you are a coffee lover, this is the place to go. Forget Starthingy and Costla (!) This is far, far, superior coffee. Cakes a bit expensive, but you get want you pay for-quality. Don't forget to collect your stamp card, for after purchasing 10 cups you get one free!

Usually have a Costa when I'm working away, but this Cafe Nero was the only nearby option. A pleasant surprise. Helpful staff, good service and better coffee and toasties than the Costas!Pleasant setting, relaxing first thing in the morning....early breakfast to catch train.

Neither good nor bad. Standard fare. As always pricey. Staff are friendly. Would go again if I need to kill time.

Always good value, for their Italian Coffee is wonderful! snacks are a little on the expensive side, but the coffee is worth it, whatever way you like it made. They give you a card to stamp for each visit, so when it is full, you get a free coffee of your choice.

This branch is comfortable, on two floors, well decorated and the staff pleasant. Recommended. It is not far from the railway station either.

Coffee up to the usual Nero standard, best tasting coffee on the high street. Staff very good and not phased by our large 5 drink order. Well prepared and served.

had the salads they were excellent and of course the coffee all very nice the toilets were upstairs could be a problem but plenty tables

Love cafe Nero,s coffee and that you can sit and relax in comfy chairs, but dont go there late on a saturday after noon as there never seems to be enough staff! To busy cleaning ,so they can get home.Which is fare but after all we are the customers spending money.

went with my nana which is always fun, but it was a pleasant treat, friendly staff, welcoming place, warm and cosy, feels like home. value for money

The pain au raisin was the best I have ever had - I picked up one every morning on my way from the Premier Inn on the way to the railway station.

Very pleasant interior surroundings, shame there are not more window tables, as everybody wants to sit in the front windows, but obviously nothing can be done about that. Pleasant, quick and efficient service, food and drinks of a good quality and value for money. What else do you need?Mike W.