Caffe Nero in York

Best toilet paper in all of York, thank you

We stopped shopping for refreshments. Well the gingerbread cake was amazing! My partner had the pistachio cake which was quite bland. Lattes where tasty and the service was quick really recommend a visit 😋

The place is so amazing! The people there really work, unlike other Neros cafes I've been to! Unfortunately, what's very common and horrible is that people who aren't customers come in just to use the toilets, and end up leaving other people like me, who am a customer, in a long queue of people waiting. People could stop being lazy, that would be really good. Aside from the lazy people, I recommend the cafe, it's really very pleasant.

Clean, organized place, people work hard. The coffees are delicious and the staff is very welcoming. I would go back every day.

What a delicious coffee! In the midst of the chaos that is happening in the city due to Christmas, we had the pleasure of having a delicious drink with a very tasty cake. There was a long line but it moved so quickly, the service was very pleasant, the lady who clearly wasn't English made every effort to help us find the best drink for us, gave us tips and was very patient. This feedback deserves to be here. I found the place very clean and organized too, even though it was very busy, and the bathroom was ok. I'm still surprised that such a busy place can keep things as well organized as we saw yesterday. Yes, wonderful place, very nice people working and an incredible drink. Thank you :)

Came here (Spurriergate) on evening 15/11 with my husband. As the Q at the ordering counter is long, we decided to have our seats first. My husband then went to the washroom, and when he came back, we were deciding on what to order when a rude lady staff member came to us. She told us to place our order, she said that she's giving us 2 minutes to do so (as if she's threatening us). We were taken aback by her approach, and we decided not to order. Before we left, my husband went to approach her to tell her that she was so rude, She brushed him off by telling him to go. What a rude person!!! Caffè Nero management, please do look into this matter seriously! This staff need to be warned on her bad attitude service. We are just tourists to York City, which has left us with a bad impression. I wonder if this staff is just being so racist given that we are Asian.

Excellent for meeting up with friends and family ,very kiddy friendly

Absolutely diabolical rude service. Toilets disgusting had faeces on the toilet roll. I left my drink and walked out £8.50 later for nothing will not be returning!

Delightfully expensive. We had a quick snackie and dash in a rush and the staff were lovely and calm.

I'm a life long fan of Nero's,I always have been,but since when has it cost £4.15 for a small vanilla latte!!?? Absolutely robbery now,I only was here a few days ago and it was not that price!! It's taking the piss!?? Honestly I think I'll find somewhere else, there are cheaper places even in york that do decent coffee!

Just had drinks so can't comment on food. Service quick. As with most cafe Nero would benefit from an update.

Busy but pleasant place to stop and rest my legs, and charge my phone. All was as you would expect.

My favourite cafe in UK, the only coffee I really like. The food also delicious

Friendly service, good cheesecake, delicious Chai Latte and according to my wife the coffee was also great, better and better priced than Starbucks.

One of my favourite Caffe Nero beside the H&M. Great atmosphere I would say as before I used to go to Costa in the parliament street but not anymore. Customer service is great, atmosphere is fantastic & coffee's are awesome. I like that they remember my choice always so before I put order they always guessed what I want.. I would give their Batista’s 5/5 for their service. In busy days like weekends it remains very busy in the queue but on weekdays you may get seat in & enjoy their inside view. Appreciate the designer as well. I mostly love their Pistachio cake along with my favourite Cappuccino with Caramel.

Caffe nero in york ..really comfortable seating has a large bookshelf with a good selection of books to read too ..lovely cappuccino

I recently visited Caffe Nero in York and had an absolutely delightful experience. From the moment I walked in, I was greeted with a warm and friendly atmosphere. The café has a cozy and inviting ambiance, perfect for relaxing with a good book or catching up with friends. Caffe Nero in York is a fantastic spot for coffee lovers and anyone looking for a comfortable place to unwind. I’ll definitely be returning and highly recommend it to anyone in the area!

Usual Cafe Nero shop. Friendly, helpful staff, great coffee & nice things to eat!

Lovely and relaxed place for a coffee at the end of the day.

Lovely service and great coffee as always, the team and especially the manager are always so hardworking and friendly

Great friendly staff, fast very clean store, one our favourite Nero store.

NOT DOG FRIENDLY! Very rude manager who told us we weren’t welcome because we had a tiny puppy sleeping on our lap rather than on the floor. Any other ‘dog friendly’ cafe is fine with this, even a staff member agreeing it’s fine but the manager wouldn’t allow it due to ‘health and safety’ rules and told us to leave (after we’d just purchased drinks) and take it up with head office. Avoid if you want to go somewhere your pets are welcome

We loved the location and book corner

Nero is my absolute favourite coffee place, the brand itself is great and it has easily the best coffee of the big chains, its actually strong unlike Costa etc with weird watered down rubbish. However, after waiting a oddly long time for our coffee, the server realised she had made them with the wrong milk, and tried to give them to us anyway... so another immemse wait for finally the right coffee... place wasn't busy. Not the usual standard from Nero.

Peaceful place to relax with tea or coffee, with a cake or biscuit.....perhaps pick up one of the books upon the shelves....

Service was reasonably quick, there were seats free and a nice atmosphere for a main street coffee house

Space enough. Good Coffee,friendly enough! Service can be slow at times, due to staff shortage!

Decent cuppa..love the big book shelf.

Very cosy and inviting place to have a coffee and almond croissant.

This café has a nice cosy atmosphere, and I like the use of the library room divider filled with books. It was good to leave the rain and flooding river outside and enjoy good coffee. My only criticism of Nero is the very limited food choice for coeliacs. However, we enjoyed sharing a chocolate brownie with our latte and flat white

Me and my wife went early 8am to grab a coffee and enjoy a morning walk around york before the rest of the tourists filled the city walls

Obviously very popular. Not many spare seats.

Staff are always super friendly and helpful. It's usually busy but they work fast and efficiently. Coffee is nice and strong too 👌🏻

it's a really great place to study and relax. The ambience is fantastic and it really spruced up the street .

Food and hot chocolate not nice

Best coffee, and cheaper than Starbucks and Costa

Looks good from the outside, inviting. I tend to patronise more individual places rather than chains, but Café Nero is one of the better ones and they do sell fantastic almond croissants. As well as the apricot ones, I see that they now offer raspberry croissants too. Very popular and busy due to their reputation and their central location. Queue wasn't too onerous, but it was slow moving, but staff were efficient, professional and friendly. I tried their coffee and pistachio mousse cake and it was really rather yum, light and fluffy. Large plate glass windows overlooking busy Spurriergate, so ideal if you like people watching. Clean loos. Think on balance I prefer their smaller branches, but their bakes selection was good in here. Albeit of course, it is always too tempting to have the wonderful Drift Inn just opposite.....!!

Super service, quick and to the point.

Very cosy place☺️Stafs are very friendly and welcoming. And the manager of this place doing a good job👍

Nice new addition to the Nero family in York. The space has been used wisely and there’s plenty of seating. No food eating because I only had coffee.

Had a microwaved bacon bap, which was awful

To get served it took me 8 songs of Taylor Swift 1985 (taylor's version). Please support your trainee staff by having more established staff on during a half term weekend.

Super friendly staff - really great coffee

Staff are lovely and super enthusiastic

What a great place to sit, read and drink good coffee. Nothing was too much trouble for the wonderful staff. Just what I needed to chill and relax.

Friendly team and great service.

The new space is lovely and purposefully designed with plug sockets and USB ports at every seat. Food and drink were up to the usual Nero standard. Staff training still clearly underway as it’s early days, so it was a little slow and things got a bit confused, but it was all done with a smile & everyone was obviously trying their best. I’ll definitely return to this location again.