Based on 296 opinions finded in 1 websites
Based on 296 opinions finded in 1 websites
Nº 969 in 2408 in Camden
Opinions
The barista here was extra nice and the place was very clean
Ylenia Zanghi . 2024-10-05
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The baristas at this branch are amazing! They’re so fast and efficient! I never have to wait long for my coffee even when there’s a big queue. Fantastic service
Beth Harvey . 2024-09-11
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Chilling out and enjoying a flat white at my favourite Caffe Nero
Roberto Zappone . 2024-08-28
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The coffee and smoothies were horrible, being a cafe I expected an espresso of a certain quality. The bathroom extremely dirty.
José Martí . 2024-08-26
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Lovely place, the closest italian the possible.
luk luk . 2024-07-10
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Great servers with a sense of humour!! Very rare!!
Adam Hall . 2024-06-06
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It was nice. The lady at the till seemed very bemused about having to serve people but she was nice enough.
K S . 2024-05-07
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Nice place, drinks were fresh and environment was clean
Sema Topgul . 2024-03-24
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Hostile staff despite coming here at least once a week for the next past few months. They never get my order right which is annoying having to repeat myself. I order to go but would rather visit the branch in Exmouth Market. They know me by name and make me feel welcome.
Barr Toks . 2024-02-23
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You can't beat a Nero unless you don't know about coffee!!
Herve Pierre . 2024-02-20
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Cozy and comfortable, nice music and friendly service.
Oksana Hladun . 2024-02-12
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First time here but really enjoyed the coffee
Sandie Gibbons . 2024-02-04
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Bit shabby but still very comfortable. My wife and I ordered exactly the same.drink but both tasted very different, which was odd, but it was nicer than most big franchise coffee shops
Anthony Lawrie . 2024-01-23
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It is a relaxed coffee shop... Busy but not hectic, and a good mix of business people, tourists, and people like me who just want a quiet space to catch my breath and have a good cup of coffee.
Judith Blackburn . 2024-01-20
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Always good coffee. And lovely staff here today.
Gordon Craig . 2024-01-04
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Italian coffee? No such thing here!
Alexander . 2023-08-07
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Great coffee great service.... update June 23, poor service, not even a smile. It's like the staff resent working here. In the many years I visited it can never maintain the consistency of staffing and every few weeks another trainee is learning to serve. This is not a place of pleasure if an essential part of your coffee experience is service. Costa is over the road if only the coffee matched Nero's. Jamie 🍍
Jamie Gidlow-Jackson . 2023-06-15
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With the change in weather, got myself the mango and passionfruit booster.
Ademuyiwa Shajuyigbe . 2023-06-07
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One of the few coffee shops in the area that’s open 7 days a week Close by to Hult International Business School where people take classes on weekends So it’s an essential part of the studying
Haashiem Tayob . 2023-06-04
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Perfect apricot croissant and gorgeous piping hot mocha with whipped cream, just what the doctor ordered, can't fault the service is not too, nice and quick and polite and friendly, would definitely return.
Amanda Smith . 2023-06-01
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Gewoon voor de koffie een goed adres
Peter van Klaveren . 2023-05-27
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I come here becouse this coffee calls Nero like my best friend but surprise me! Pistachio iced latte 10/10 💚
madafakin 8 . 2023-03-29
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It's good place to sit and have coffee and you can also enjoy outside too 😜
Orange Tech . 2023-03-10
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Nice and warm friendly staff good coffee.
Nigel Gainford . 2023-01-20
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Decent place Nero coffees are the best
Relaxing Music . 2023-01-09
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Desperately understaffed when I went in. One member of staff on duty with a broken dishwasher. She was run off her feet.
Shaun Maloney . 2022-12-28
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Excellent staff. a large selection of coffee. low prices.
Mark Simon . 2022-12-16
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Works well with my 25% discount
Muji Al-okaidi . 2022-08-26
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Fabulous !!! Amazing staff , specially the manager she is Spanish and she’s so friendly and kind with every customer who come in. Makes the coffee worth every penny .
Cinthia Bernardo . 2022-06-18
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Nice caffe Nero with friendly staff
S . 2022-05-28
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Bacon bap and skinny chai latte was great. Enjoyed both in the spacious sitting area. Service was great as well
Augustina Sarpong . 2022-04-05
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Always nice staff and no long waiting times
Zara B . 2022-01-29
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Efficient service by a well trained staff. Has a good shelf-full of reusable mugs and cups you can look at.
Oo L . 2022-01-03
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Always friendly staff and lovely coffee!
Ursula B . 2021-12-28
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Nice coffee. Friendly staff. Sandwich mediocre.
Julie M . 2021-12-05
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A hidden gem attached to a library..the only drawback is they close early
Naser Al Soudan . 2021-11-03
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The staff were so busy trying to fulfill multi orders all at the same time instead of dealing with one at a time. Ended up with two people behind me receiving their orders before me. Not impressed
nes jloch . 2021-11-03
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Chain cafe all over the uk. Serving usual stuff coffee, tea, snacks, sandwiches etc. it was quiet n nice even at busy road. Had good coffee n time.
win task . 2021-10-25
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There’s a woman who works in there who I’ve seen both times I’ve been there and she’s super good, super speedy and helpful
Dean joseph . 2021-10-12
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One of the nicer coffee chain places. Quiet at the weekend. Clean. Good staff.
Andy Higson . 2021-08-14
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Wouldn't usually rate somewhere like Cafe Nero but I had to because despite a fairly long queue, the barista was fantastic. She seemed to know her regulars and was very fast at making even the big orders.
Charlotte Jamnadass . 2021-07-23
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Awesome place great atmosphere good price's and the young lady who served me was amazing, couldn't ask for anything more "brilliant " 👍
David Barnard . 2021-07-13
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Thanks for existing Nero. Handy to have around. Excellent muffins and croissants. !:) Nice food and music too. A place you can relax , do some work and process.
S. P.T. . 2021-06-22
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Good cakes and excellent coffee
Kevin Edward . 2021-01-22
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- good coffee - cafe almost empty
anne mills . 2020-03-16
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Nice friendly place not super busy but can be full at times
Simon Dunant . 2020-02-28
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They seem to have a succession of nice young Italian baristas. The coffee is very good. Like a lot of people I meet people "for a coffee" here for work, and I put in on expenses. Otherwise I would moan about the high prices more. Waiting times at the counter can be long, but that's hardly the staff's fault. Comfy armchairs available in the far corner if you are lucky. Nicer than Pret but dearer.
James Hogg . 2020-01-29
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Utile per quando si è a Londra e si vuole bere un buon caffe. Quello che più mi piace e che puoi stare seduto per ore a chiacchierare e ascoltare la loro buona musica
Franca “Franca” Russo . 2020-01-17
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Walked in, both staff separately turned around and - without saying a word - carried on doing what ever they were doing in a cafe with two other people in it !
Per Bogstad . 2020-01-09
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I told the Barista my taste buds, and he recommended me the perfect coffee.
Nawab Ghazanfar Ahmed . 2020-01-07
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Only one Barista, so long wait.
Stephen Moysey . 2020-01-02
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Always excellent very good coffee
Josephine Mccarron . 2019-09-09
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Café de qualité, clim un peu froide
Marie-Astrid Boutet . 2019-07-21
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Good old Caffe Nero. Loyalty card goodness for not too much money.
Jonathan Baker-Bates . 2019-06-20
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People were a bit cold and slow
Sibusiso Bilankulu . 2019-04-25
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As always great coffee and staff friendly
Colin Blount . 2019-04-09
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Loved the outside seats and great coffee.
Erkut Eronat . 2019-03-31
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Dobra kawa i jedzenie droga tylko troszke
POLSKI BOCHEN . 2019-03-19
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Guy behind counter more interested in his phone, bad service
S Heighway . 2019-01-21
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Chaleureux et confortable. Accueil souriant et sympathique ! Meilleurs café de ce côté-ci de Milan ! ☕
Romain Guiho . 2019-01-21
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Friendly staff, good coffee at a reasonable price, nice relaxing ambience.
Alan Mayo . 2018-12-24
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Lovely staff, decent coffee. Better than the other coffee places nearby.
Unni Catharina Forseth Mason . 2018-12-16
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Nice coffee shop up to the usual Cafe Nero standards with great coffee and lots of tempting cakes! This particular coffee shop is situated close to my office so have quite a few meetings and catch-ups in here when there are no meeting rooms left to book.
Pete W . 2018-11-11
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Good coffee and friendly worker. Recommendable.
JiHyeong Lee . 2018-09-15
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Very hot branch but coffee very good!
Linda Silverman . 2018-08-30
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Santo Rosario e Santa Messa in Italiano
Autoscuola Abele . 2018-08-04
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Ugly interior, no AC Friendly staff
Filip Pelivanović . 2018-07-27
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Very average coffee, but did what it should
Darren Lee . 2018-05-19
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A little bit faded around the edges in décor but staff are friendly and efficient. Coffee was prepared quickly. Toilets okay and spacious.
Angus M . 2018-03-14
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This café played Wildflowers by Tom Petty and so it’s alright in my book!
Louis . 2018-03-04
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This is a chain of coffee shops. Reasonable quality coffee but overpriced. Standard fare across all Neros. Food is usually fresh but again overpriced. You know what to expect if you have been to one before.
Deborah Hiller . 2017-11-30
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A stop for a cup of peppermint drink
Daniel Amoah . 2017-10-22
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Just like any other on this chain. Decent coffee
James Batey . 2017-04-11
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Clean and pleasant coffee shop. Coffee good as are the muffins
Terry Field . 2017-04-01
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Nice friendly staff and comfortable seating
Clodagh Molloy . 2017-03-09
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got my coffee fix there this morning. staff were so nice (shout out to the red head barista) and speedy! keep up the good work
J L . 2016-12-15
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its what you expect from a coffee chain
David Goodman . 2016-11-27
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Good coffee. Quiet branch with caring staff
Tomer Menachem Yaacoby . 2016-10-09
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Staffs can ne very rude and unpleasant
M L . 2016-10-05
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Plenty of option, spacious, friendly staff, not a lot of healthy snacks
Inês Paler . 2016-09-20
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Very friendly staff, hence the four stars.
Jordan Constable . 2016-09-20
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Definitively not an Italian coffee, but it's better than other competitors
Mirco Meazzo . 2016-08-19
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Typical Cafe Nero with seating inside and outside
Richard Wiley . 2016-07-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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887 Opinions
Best coffee shop ever! The staff are soooooo nice and the cofffee is soooooo good!
202 Opinions
We had a really bad experience at the Hansom restaurant today. We went to celebrate my mum's 70th birthday and had booked afternoon tea. We were 4 adults and 2 small children so made a reservation for 6. My husband is diabetic so can't have cakes. When we arrived we were told by the front of house lady that we HAD to order 4 afternoon teas because the reservation was made for 4 adults and the tea was preordered the day before. It felt very condesending and we felt talked down to. If that indeed is the policy, it was not made clear in the reservation and I was made to believe I was in the wrong and trying to weasel out of an agreement. Now we've been to afternoon tea at plenty of different hotels including the Ritz and Dorchester and have never been told that. It felt really embarrassing and not at all pleasant. This staff member handled this situation extremely poorly. I wanted to leave at that point and was thorougly embarrased for my mum who we wanted to have a good time for her birthday. The front of house person was rude and very aggressive when she told us that and stormed off to talk to her manager only to come back to tell us that they were OK to let us order 2 afternoon teas and 2 courses of their normal menu for the other party which we agreed to but it did really dampen the mood and from then on it was just a sh@tshow. It took them probably 45 minutes from arriving to take our order. We finally received 2 plates of sandwiches and food for the children. We had ordered chicken and ice cream. They brought the chicken and left the ice cream sitting out until the kids were finished with their main course so the ice cream was liquid. The main courses arrived,but no cakes. The steak was also over peppered unfortunately. We spilled water but no one cleaned it up or offered a new napkin. Plates weren't cleared, we had to call waiters over to ask for small plates to eat the sandwiches from. 2 hours in there still wasn't any sight of any scones or cakes. By that point my kids were super tired and fed up and frankly we just wanted to go home. I complained to the same lady (front of house) and got told it was standard practice to leave a decent amount of time between courses. I don't think 2 hours is reasonable to wait for scones and cakes! This certainly did not happen the last time I went here for afternoon tea. I told her that we actually just wanted to go home and nobody was in the mood for cakes anymore, that we really weren't happy and frankly super disappointed with the service. She was snide, unapologetic and just kept saying let me check. Finally her manager came over and offered us a reduction in the bill and packaged up the cakes to go. It was a thoroughly underwhelming experience where no proper afternoon tea was had. I had let them know in the reservation that it was for a big birthday, but nothing was done for my mum to make it special. It also didn't feel particularly child friendly and welcoming to a family with 2 young children. The only saving grace was that we were all together, but the day was throughly ruined by the experience. Very very shoddy! Cannot recommend. Overpriced and awful service!