Caffè Nero in Uttlesford

Lovely coffee, better than other known coffee shop chains!

Costa coffee with waiting area. Plenty seats and ATM machine inside

The staff couldn't even be bothered to separate the toasty...see picture. I asked for brown sugar for my cappuccino, your one looked like I'd asked her for something highly important, she huffed then went and got some from the drive through window, proceeded to walk past me at the til area put the sugar in the area and then pointed me to it. Absolutely diabolical, customer service skills = nil Time for management to check the camera and confirm would have been just after 8am 24-11-24.

Are u kidding me? I ordered ice americano but staff gave me hot americano so I told him that I ordered ice americano and he gave me hot americano with some ice hahahahaha Wow. So I complained it again. However, he just filled an empty cup with ice and poured the Americano into the ice cup. Don't you think that it would taste bland? If you don’t want to work, don’t do it.

Busy and vibrant atmosphere, but don't expect to find a seat here.

Great service from Phillip. Quick, polite and high quality.

Extra star for a friendly staff! ⭐️

Charlotte was amazing.. gives super service and leads with a smile!

Very very slow service and the coffee was very bad basicaly was just warm milk and a bit a coffee and the guy who made it was so arrogant 😤

Been served by this young gentleman but no manners. Constantly calling me mate. Are we? No please or thank you. Management needs to work on training their staff.

I got a flat white, which I surely enjoyed.It was made as it should.Guys were very thorough with the temperatures and the whole procedure

Slowest and worst service I ever had in a cafe nero

happiest barista I’ve seen in a while, especially for 3:30am

The staff was super nice and very helpful.

Good espresso coffee, slightly more expensive than the rest of London. However, an espresso here is always a steal

2.25£ for a 500ml plastic bottle of water. Enough said.

@04/06/24 I've received excellent service from a trainee barista at the Stansted bus terminal station branch. Salted caramel&pistachio Frappe Crème (with oat milk, espresso shot and whipped cream) made to perfection💛 Nice texture and very flavourful refreshing drink, I'm very impressed! Lovely staff all the time here👍 I can recommend this branch, it is my favourite spot where I chill and relax before I dive into the airport madness.

Nice and quiet place that remains open at night when the airport is closed. Primarily serves hot and soft drinks and baked snacks. Both indoors and outdoors seating.

Good coffee and friendly staff. 😎👍 The only thing, asked for an Americano with less water - but they do as usually! 🤭

Nice coffee at 4:00 o'clock morning on my way to Ponta Delgada. Perfect service there and no doubt a trainee barista seems to be a real asset for that place. Well done Mohib.

M. D hassan. Is an amazing human being . Was smiley early morning and gave me my fresh panini tuna melt with my croissant and Pepsi max. True gem and amazing human being. Deserves alot more for the courteous and caring person that he is. He is the south Asian man from Bangladesh. Please praise him in his team meeting . Thank you Mr hassan .

More than just coffee, there is always welcome smile from the team. Clean and inviting shop, excellent and consistent service all the time. Ella is super friendly and polite. My favourite store so far.

I can understand that for a quick operation they don't offer regular cups but only take away cups. However when I asked to leave it with out the plastic lid, I have been told that it was a company policy to serve it with. Keep wasting

Nice place to wait for buses and sipping coffee.

Amazing atmosphere. I was served by Kyla ( sorry if i spell it wrong) Despite long queue and being alone at the till , she served everyone really quickly keeping a positive and a genuine bright smile on her face. Great experience. Ga

The girl who helped me was very unkind, they should be friendlier since one is passing through there🙄

Se encuentra en el Aeropuerto Stansted, muy cerca al aparcamiento de los Buses que van a diferentes lugares del Reino Unido.Lugar obligado para saborear un café muy caliente y esperar la salida de los Buses desde el Restaurante.

They do not have cups for the coffee , only paper glasses, even not plates for an expensive sandwich, only a lot of waste everywhere, paper and plastic. They have some pictures about how their "good" coffee grows up etc...very hypocritical

24h open, a wonderful sandwich with melting cheese, warmed on the grill, and good coffee! Really love the place

The lady Barista in training with the red t-shirt it's been amazing! She was lovely and kind on the service, please make her an effective team member right now! She makes for me a perfect soya latte, (and I'm usual very demanding about the quantity of foam or milk, but she simple done it perfectly) in addition she proposed me a new limited coffee blend that I really liked. Good job girl 💪🏼 Always a pleasure caffè nero!

Coffee was good, cookie was fine...the only thing is that people comment on this store as if it was the one in the main building so I expected sofas and nice place but it turned out that this was only express with limited seating area (one table with normal chairs and few barstools)

I had amazing experience in coffee Nero Stansted airside. One of the best coffees made by lovely Monica, I think the best cappuccino I ever had. I can see the shop is very busy but the guys were able cope under the pressure. Best place to have coffee at Stansted airport and I only can recommend for anyone travelling from there.

Lugar para tomar un café mientras esperas un vuelo. Hay diferentes tipos de café para poder tomar, además de una variedad de dulces y bocadillos y eso si quieres para comer allí o llevar. En si estaba bien, y no tardaron en servirnos me

Watch out for the scam “do you want strong or mild blend” “just normal please” 30p added without showing the cost on screen hoping that a tap will just be unnoticed - blatant & bordering on a scam

Vvvv slow service at 10pm. Need more staff.

They need to clean bit more there. Other things ok

Very poor communication neglected to inform on no cream for the luxury drinks and still charged full price absolute joke

Arrive after a long flight, got to wait 30 minutes for bus and the only member of staff is on break for 30 mins with a handmade sign. Taking the Mick, 24hours, not when he is on break it isn't. Losing money, customers and my patience. Thanks

The staff, Qaasim ghafoor, was a nice chap. I ask him for a free re-fill as my water bottle was empty and he kindly agreed. He had a jolly demeanour which was quite warming to me. Shout out to him.👍

Rubbish literally everywhere. Look like a rubish dump inside. People sitting with their feet on the tables. Seats are dirty. Took the two men working over 7 mins to make 2 coffees. Single shot cappuccino runs through a double shot sieve so one shot runs outside’s the cup. Amateur coffee place with not exactly amateur prices.

Nice coffee with oat milk available . Big seating area . Sockets with usb, nice music playing . Seating area messy and dirty , no staff attendance or care. Service was quick plenty of till options , wasn’t offered loyalty card or asked for one, server was average , more interested in chewing his coffee stirrer . Opening hours late , cake selection average late evening Sandwich display and grab and go full

Got coffee here at 5am. Was cold tasted horrible. A trainee Barista left on their own. Other stores I've visited are so much better, disappointed.

Decent coffee, decent food, absolutely disgraceful service! I was standing at the counter waiting to order a coffee, instead of the employee taking my order, he just stood there looking out the window. I asked him if he could take my order, he fully ignored me and turned away. There was another employee there too, just watching a 2min timer on the toaster. Four customers including myself ended up walking out.

Beautiful store inside Stansted airport. The dining room for customers is really beautiful, full of books arranged side by side to form a large semicircle wall. The store is well cared for in every detail, very clean, the girl often came by to collect the cups, with great respect. The staff very kind and helpful. The manager is a very good person, ready to respond to customer needs with a smile and kindness. I was on July 7, 2023, in the morning, and it was a wonderful experience. Whenever I fly from Stansted I will always stop at this Caffè Nero as it is well worth it. It relaxes you a lot.

Very good coffee! I ordered an americano at 2am, and it was amazing! Pleasant surprise 🥳🥳 Also nice athmosphere, charging places and nice staff 🫶🏻🔌

Nice place to kill the time waiting for your bus. You can see your bay from the window. Coffee good and strong. Very small selection of snacks at 8 p.m.

Absolutely disgusted with how they handle customers here, 1. Playing explicit music! While serving customers 2. Very blunt and rude and not welcoming in anyway Not happy and will not be revisiting! :(

I know it's 330am, but quite honestly the most miserable trainee barista I've ever met

The lady who served me was very pleasant. The seating area was quite cramped though!

Cafetería muy acogedora y decorada muy bonita para esperar en el aeropuerto Es muy agradable tomar algo o leer un libro tranquilamente sin el ajetreo del aeropuerto

Oh wow this place is dirty. The inside of the ice machine door, as the blender, counter and service area were absolutely filthy. Avoid avoid!

Usual cafe Nero but very busy. Wish there were more seats as in my view there is space. I still recommend it 😉 Below scores are out of 10 😉 Customer Service   9 🙂 Food Quality   9 🙂 Atmosphere   9 🙂 Presentation   9 🙂 Products   9 ✅ Wifi   Yes 🙂 Location   10 Overall   9 ⭐️

Buono il caffè e cortese lo staff. Il caffè qui è probabilmente il migliore in tutto l'aeroporto di Stansted e anche nel prezzo.

I had a really good barista experience and believe their team should be recognised for all the hard work they do. Oli in particular was excellent. They should give him a raise.

Unfortunately, latte was too hot, latte is a latte and should be made properly and temperature checked, couldn't even hold the cup :(

Incredibly incompetent workers, especially the chubby girl. She really needs to be trained properly. 0 knowledge of what coffees they have. Wish I get a refund

I have just had a coffee and a brownie here and I absolutely loved the customer service. Daniele is so kind, patient and helpful :))) Thank you for a lovely experience. You made my day! im a regular customer and i ♥️ caffe Nero

The worst serviced cafe nero i have ever been to. Don’t waste your time

4 members of stuff just standing around chatting when people were in the queue. When attended I’ve asked for warm late I got super hot instead and my crossiant after made was left in open toaster which certainly doesn’t make it warm after all, but pleasant experience

I'm giving the five stars for the decoration, all good books and atmosphere. That's a real chance to have a nice place whilst you have to wait at the airport. I always drink my coffee, eat some sandwiches, and charge my phone, and every time. I feel so good to sit long hours without any question around these books and drinking my coffee.

Always a great tasting coffee at Cafe Nero! Love the interiors.

In sorry to leave this review, But someone has to say it! The worse Chai latte ever!..it’s basically water,I even tried to ask for a strong one!..luckily I did!I guess that otherwise would it be a very clear water!..it doesn’t taste chai at all..and cinnamon on top?!why even ask if I wanted if it’s not there at all!!

While we were eating band drinking the service started to dust the lamps above us causing all the dust and dirt falling into our plates and cups. The manager was standing next to her and was pointing finger where to dust... unbelievable!!

Posto accogliente e tranquillo nonostante l’affollamento dell’aeroporto! Cappuccino ottimo nonostante abbia dovuto prenderlo con latte d’avena perché non hanno latte senza lattosio ( ma non c’è un solo bar in tutto l’aeroporto che ce l’ha) . Buonissimo muffin al limone

I recently visited Caffe Nero near Stansted Airport for breakfast while waiting for my bus. The cafe was a great spot to begin my day with a delicious meal and the added bonus of being able to see my bus arrive. The breakfast menu had a variety of options for both sweet and savory tastes and the staff were welcoming and quick to assist. If you're at Stansted and looking for a bite to eat or a refreshing drink, be sure to stop by Caffe Nero. You won't be disappointed! #CaffeNero #AirportEats #FriendlyService

Bom Cafe, Boa torta, muito melhor que Starbucks e com preço justo. Muito comodo dentro de um aeroporto

I just had a double espresso and a blueberry muffin, the muffin was definitely not fresh as it was too dry. The coffee was alright although I had to tones of sugar in it so I can drink it. I strongly suggest that when travelling it’s better to have snacks from home and not waste your money for bad quality of food and drinks.

Just landed at the airport, the airport was incredibly busy, however this Caffe Nero by the coach stops closes at 4pm!

Good place to sit while waiting for the bus. Clean and modern.

The queue was ridiculously long.

I have just had a nightmare journey delays and on the go for 7 hours A young lad by the name of Olly has made my day He put a smile on my face with his happy friendly personality (extra cream on my hot chocolate) much needed What a nice experience I certainly hope all staff are great here as he made my day. Keep Smiling Olly even the coach driver fancied my drink it looked amazing (sorry I drink it no photo Gloria

Very friendly,fast and efficient custumer service was provided by polish male member of staff.Thank you🙂

Always served really nice coffee by friendly staff. The location is excellent if changing bus.

Stayed in the waiting area to wait for recovery for my car for a few hours. One door wasn't working and stayed open the whole time and everyone inside was freezing.

4 stars given - not a fan of the products myself (unpleasanntly bitter coffee) but the service was great and friendly.

Very tasty tosted sandwich with mozzarella and tomato. Nice customer service.

A great place to wait for a bus or coach. Great choice of snacks too. Chocolate and caramel shortbread is my favourite

Perfect place to grab a decent cup of coffee. The drinks here are always great and I’ve never had a bad one! The staff here are friendly, polite and efficient. The seating area isn’t the largest, but if you’re only wanting to grab a coffee to ‘take away’ - then this is the place! Quality beverages and friendly staff.

Coffee was too hot and service was slow but stuff was ok

Only sat on waiting area next to cafe Nero.

Idk if this place closes at night at all. Nice food but I think that the food in Poland is much better. A crazy guy works there, he shares "lizard are running the world" theories and seems very serious about it.

A really nice place to have a coffee and to meet friends

Un lugar tranquilo y agradable para leer y disfrutar de un café o un Chai tea

Best Caffe, nice area to wait for the bus to come. O always stay there when traveling from Stansted

Lovely staff, but expensive refrigerated drinks and a lack of outlets

Has some outlets (needs more), but comfortable and plenty of seating.

The barista was not gentle at all, he was cleaning the bar ignoring me at all even if I said twice "Heyy" cause I thought he didn't see me at all, then I had to ask to another staff member near the till if they were still making coffee, he said 'yes just ask him', so finally he looked at me and he said "so which drink do u want?" I said my drink and he didn't understand like if he barely speaks english, so I had to repeat the order and even after that he was still washing his tools in front of me so slowly, then he started to make my drink so slow as well.

Good coffee in a rather uninviting waiting room.

Coffee overrated and overpriced

Good coffee as always in Nero, and there is a waiting area for those waiting for a shuttle service.

Do like Nero, oat milk hot chocolate very good and to eat vegetarian gluten free risotto yum.

He consumido dos veces productos distintos: English Breakfast Tea y Chai Tea Latte. Un desastre, es agua sucia. No sé como será el café pero espero que algo mejor. I have been twice drinking different products: English Breakfast Tea and Chai Tea Latte. A disaster, dirty water. I do not know how the coffee will be but I hope a little bit better.

Buon punto di ritrovo per scambiare quattro chiacchiere con amici.

Well done for having camomile tea ‘tea pigs’. (At least they did at Bluewater). EXCELLENT flavour.Starbucks doesn’t do this, only some mixture that includes stuff i don’t want to drink.

Just perfect! Good quality coffee, excellent preparation and a 5 stars vegan salad !

Friendly service, great team, welcoming and great coffee!

I ordered a hot chocolate milano here and either the chocolate or the cream were off, because it tasted awful. I had to throw it away. The staff are friendly, but please, be careful with the orders and the expire dates...

Have to say worst coffee to date. Tastes like water mixed with onion then blended with coffee beans. Though the location of this cafe is quite convinient. Wouldnt buy in Nero again

Friendly staff and swift service. A welcome place to wait for the bus.

Staff friendly. Clean stall and good coffee.