Caffè Nero in Mendip

Nice staff, quick service, lovely atmosphere. Good location on High Street next to local shops and landmarks of Wells

As with most Cafe Neros, the atmosphere was just right. It was clean, which is not always the case. Coffee excellent of course.

Friendly quick service always available

A very nice cafe with the nicest service � � �

Friendly, good coffee. They rescued my Jack Wolfskin jacket I had left there.

Fast service and strong coffee with a good choice of hot snacks. The branch has plenty of nice seating inside.

It's an absolute must when we are in Wells. All the staff are so very friendly. Always busy and customers seem very happy. Food is excellent and though friendly the staff are always busy. Other Coffee restaurants can be empty but yet to find that here which goes to show how good they are.

A lovely clean café with clean tables for a change. Nice friendly staff.

A beautiful coffee shop with delicious drinks including Latte's and Cappuccino's! Great foods on offer! Highly recommend this coffee shop!!

Excellent coffee, good location.

Have been going here for years but its getting increasingly dirty. Rearlydo we see tables being wiped . Dogs are allowed to sit on furniture and we have had to ask for cloth to wipe dirty paw prints off before we can sit down. Have seen dogs lick crumbs off tables and yesterday even saw one drink water from customer glass!!! Weekends particularly staff rather chat behind the counter than concentrate on customers. All in all its filthy and noone does anything about it

Good Coffee Shop on the High Street in Wells.

Same coffee as every Caffe Nero obviously which is average in my opinion, tiramisu was pretty good. Quite nicely decorated, clean and the staff are very friendly. The music was a bit loud to be honest.

It was a very cold day so we went in for a coffee to warm us up. Great service, options, prices and warmth! Thanks

Very good service, nice seating. Food is good

Disappointed to ask if I can pay for an extra 'shot' of chocolate in a hot chocolate - in the same way as you can ask for an e tra for coffees. Then asked if they could make it as chocolatey as possible. But the result was just like an average watery one anywhere! Why isn't it possible to get a hot chocolate that actually makes you go 'yum' literally anywhere? Whichever party promises chocolatey hot chocolate in their manifesto for the next General Election gets my vote.

Lovely Nero a great coffee and staff

Decent enough coffee shop but very small inside and feels quite cramped, staff are alwaya very nice but on each visit it seems to take a very long time to prepare 2 drinks.

Lovely Staff, clean place, nice atmosphere and yummy coffee :)

Love Cafe Nero, and the one in Wells is up there with the best. Coffee is good and the cakes are lovely.

Very good coffee and a nice and chilled experience.

Just had a coffee but very good

Brilliant service. I pop in there if I am near in Welks High Street.

Really enjoyed the laid back atmosphere and the appear to enjoy their job. Staff also have a sense of humour which in this day and age has got to be good. Worth 5 stars all day.

Coffee a bit bitter, but lovely atmosphere. Xx

Unfortunate experience here today. The Barista who served me was obviously not having a good day... She told me that my selection only comes in one size to which I replied could I have it to take away, which was met with well it still only comes in one size! The coffee itself was extremely bitter, not to the standard I have come to expect.

The best Nero, staff are so friendly, great coffee, nice pastries.

The tomato and mozzarella toasted sandwich was awful. A soggy mess with no discernable trace of the mozzarella. One to avoid!

Always great coffee and the service is quick and with a smile

Good coffee but tired needs some money spending

Welcoming staff, delicious scones and surprisingly good value. 👌

Tables needed clearing and wiping

What a lovely day in Wells.relaxed in Nero's coffee and tea cake .friendly staff .😊

Excellent food. A nice place to stop for a bite to eat & a drink. Staff are friendly.The toilet leaves a lot to be desired.

It's not only about the taste, and to be clear the coffee/hot chocolate was very good, it's also about the overall experience. This coffee shop was very loud with cups being cleaned next to the coffee making stations. It was so loud that the cashier could not hear what I'm trying to order. After that I received not exactly what was ordered. For places like this I'd normally go to sit and while enjoying my coffee do some work or reading or have a conversation with someone, but that wouldn't be possible when so loud. Additionally, the toilets are out of order and everyone needs to use the disabled toilet which is not very convenient.

Delicious pistachio and salted caramel drink, efficient service and a good stop off when in Wells.

Picture perfect coffee, in a lovely location,

Something lacking - maybe staff. Little bit busy on a nice sunny Saturday but service slow, tables not wiped or cleared. Please get your staff some help

Good coffee, nice atmosphere and friendly staff

Ran out of ice and one of the hottest day of the week.

Me gusto El servicio y El Lugar es muy agradable con libros y revistas disponibles

Another classic Nero. On the downside cakes are now suffering badly from shrinkflation!

It's great as you can take your dog it

Nice staff and nice milk shakes

Nice coffee, friendly staff gets very busy but there has been seating added out the front which is a bonus.

Very nice visit, great staff, food and of course coffee!

Friendly service, closed earlier than advertised on window ?

Nice friendly staff. The Batman hot chocolate was tasty

Great place for a coffee and cake. Lovely staff too.

Tables not clean or cleared. Friendly helpful staff

Staff appeared bored with the customers and more interested in each other. At least the coffee was good

Great coffee , friendly service .

very good for fresh filter coffee

So much better experience here than the 2 in Bath we visited yesterday. 2 trainee baristas keen to please and very welcoming. We came back for a second visit because we so enjoyed the first. This is what we expect from Nero. First visit in Bath yesterday seemed a bit chaotic the second we seemed an interruption on their day.

fast and effective service, little cramped inside but perfect for a coffee to go

Really nice coffee, thoroughly enjoyed it

This caffe Nero is in such a beautiful place. Me & my wife and 3 of our family called into here before having a look around.

Excellent service and coffee as always.

Good Cafe Nero branch. Nice decor, good service from Amy, coffee excellent, toasted panettone excellent too. Not too busy in a small, honeypot city like Wells with lots of cafés and visitors. Clean toilet. Good seating. Worth a stopoff!

Really friendly staff, great coffee

Espresso and Caramel Frappe Crème was exceptional! Lovely lady serving let us have the extra iced milk for a child. Usually open later than the other coffee shops as well.

Lovely welcome break during our shopping trip and Cathedral visit Lovely polite staff clean tidy Lovely calming atmosphere in store

Nice drinks and serving staff. Manager was oddly gruff and rude.

Could do with a clean in some areas but staff are so busy.

Bright, clean and airy feel to the place. Air con going which was a bonus the day I went as it was 31degrees outside. 2 members of staff on shift, both friendly and polite.

Fantastic service and coffee from the girl who lip reads, again.

Good, friendly service. Staff seemed very covid aware and safe - checking customers checked in on app for example, though unfortunately not much social distancing from custoners in queue.

Didn't seem to be on the ball today. Had to tell them we hadn't received the teacake twice and by the time my husband received it, we had finished our coffees.

Good coffee/friendly atmosphere

Friendly staff and nice coffee 👍

Always great coffee, takeaway only due to covid. Guys doing a great job.

Great service and nicely decorated. Relaxed feel and polite staff.

Very sweet lady called Amy works here, who asked clearly if I could remove my mask to order as she is hard of hearing and lip reads ... pointed out the sign to me which details this (which I couldn't read as had forgotten my glasses) but we worked it out ... Nice coffee too.

Good coffee as always, nice seating area

Lovely friendly cosy environment my favourite place to have coffee in Wells!

A large Caffé Nero's ideally situated in the very historical City of Wells that has plenty of indoor seating, that sell a good range of hot & cold beverages, as well as hot & cold savories plus delicious cakes, I ordered a flat white from the very friendly server which was made to perfection. Unfortunately it does get extremely busy most of the time due to its location, but there always seems to be plenty of staff to serve you as quickly as they possibly can & clear the tables.

Always try to call in here when we go to the Saturday market, such nice staff!

Lovely place to go for a nice relaxing coffee or in my case a large hot chocolate ;) very pleased.

Great coffee, efficient and friendly service.

Popped in for a coffee and a piece of cake. Really good flat white but a very disappointing cappuccino cake, it had hardly any flavour at all. They could do with some more staff, the place (including the toilet) was more than a bit grubby.

Very busy when I went table's not being cleaned at a quick rate meaning I had to improvise. Also my coffee was very sickly I'd asked for a Xmas one but didn't expect this.

Got different coffee to what I ordered, worst coffee Ever!

Great place to relax and enjoy the ambience. Feeling destressed

Always friendly and good tasting coffee

Amazing Coffee and great service. Eileen the trainee is amazing and bubbly. Amy is so likeable and knowledgable and the rest of the team are friendly and vibrant.

No power outlets for my laptop sadly.

Ein kleines nettes ruhiges Cafe! Hier schmeckt auch der Kaffee!!! PS: Vor allem der doppelte Espresso schmeckt!

i ragazzi del the bear super gentili , camera essenziale dotata di ogni comfort, bus di fronte bravi!!!

Great coffee and friendly staff, very welcoming.

Too many dogs, shouldn't be allowed.

Like the coffee here and plenty of dairy free options

Very friendly cafe with nice view on high street.

Very good coffee, nice personel and good ambient inside.

Hello. I am a regular customer at my local cafe Nero’s. I go there often and it brings me heaps of joy. The baristas are lovely ladies and know my order off by heart! They know more about me than most of my family. Thanks guys keep bringing me comfort. Lots of chair space and skinny baristas. Masses of cake choices and drink options. Thankyou so much for always serving me the tea. Sis.

Very welcoming which includes dogs, coffee very nice and selection of snacks fine.

Love it great service decor & food

Coffee shop with no decaf coffee. Went somewhere else that could provide a service.

Lovely cafe, comfy sofa, good.coffee, what more do you want.

My favourite coffee shop. This one is inside one of the oldest buildings in Taunton - known as The Tudor - and has an atmosphere to match.

Good coffee in wells main high street. My decaf soya latte was well made, ok it's decaf and soya but believe me it's easy to get wrong and cafe Nero made the best one I've ever had. Gluten free crumble slice was tasty. Lots of comy setting.