Caffe Nero in Manchester

If you want an average coffee, its ok but if you need the internet don't bother, not reliable.

Friendly staff, good coffee, decent prices and always a seat :)

Horrible coffee and very dirty place. Glasses and cutlery are all super dirty. it doesn't seem they even wash it. NOT RECOMMENDED

Quite quiet (perfect), friendly and helpful staff and a good choice of drinks. I'm no coffee person so just had a standard cup of tea, which was so nice I got a second (and cake). Lovely little place to grab a bite to eat before the theatre, or whatever...

Honestly a big property serving coffee

I'm not a big fan of chain coffee houses, but my God, the service here alone is exceptional! It feels like a cozy independent place! I always seem to see Kerris and Vaibhav, they're absolute sweethearts, they greet me by name and always remember my order. Love, love love it here, the coffee is great too, the seasonal blends are definitely worth a try and the Columbia has become my new fave! ❤️

Visit: 06 April 2024 Very good place to drink delicious single origin Colombia coffee. Friendly staff ;) Parking: NCP Manchester Oxford Street

A Slice of Italy in Manchester: Caffè Nero Delights! I recently had the pleasure of visiting Caffè Nero in Manchester, and I must say, it was an absolutely delightful experience from start to finish. Firstly, let's talk ambiance. As soon as I stepped through the door, I was greeted by the warm and inviting atmosphere that Caffè Nero is known for. The cozy seating arrangements and soft lighting created the perfect environment for catching up with friends, enjoying a quiet moment alone, or even getting some work done. Now, onto the most important aspect: the coffee. As a self-proclaimed coffee enthusiast, I can confidently say that Caffè Nero serves up some of the finest brews in town. Whether you're a fan of a classic espresso or prefer something a bit more indulgent like a caramel latte, their extensive menu has something for everyone. And let's not forget about the freshly baked pastries and sandwiches available to complement your beverage of choice – they're simply divine! What truly sets Caffè Nero apart, though, is the impeccable service. The staff members are not only friendly and welcoming but also incredibly knowledgeable about their craft. They're always willing to offer recommendations or customize your order to suit your preferences, ensuring that every visit is a personalized experience. In addition to the exceptional coffee and service, I also appreciate Caffè Nero's commitment to sustainability. From their ethically sourced beans to their eco-friendly packaging, it's clear that they care about more than just profits – they're dedicated to making a positive impact on the planet as well. Overall, my time at Caffè Nero in Manchester was nothing short of fantastic. Whether you're a coffee connoisseur or simply looking for a cozy spot to unwind, I wholeheartedly recommend paying them a visit. Trust me, you won't be disappointed!

Lovely staff, particularly the tall brown haired man who served me (who I assume is the manager from the level of customer service he provided)- did not get his name but hopefully this is enough for you to identify him and pass on my praise! He made my day with his kind words!

I just had the most unpleasant encounter with a staff member – short red hair if you go in there. I ordered a grilled chicken sandwich but received a toasted sandwich with minimal chicken and mostly creamy sauce, nowhere near worth the £5.50 price. The unsmiling waitress was rude and aggressive when informed about the sandwich. I was forced to insist on an exchange and then a refund due to the lack of alternative sandwich options. On the way out of the café, I received a needlessly unpleasant rom the worker in question. People don’t visit Caffe Nero for overpriced, awful food, but that’s what they seem to get, along with a side helping of rudeness and aggression from their angry workers. The company should consider providing additional customer service training, especially given the prices charged. Overall, this experience fell severely short of expected standards; the place was also filthy.

One of the best service in Manchester

Nice coffee but the facilities are awful! Really need to sort the toilets out

I have been going there for the past 4 months and I could honestly give the most honest review of the place. Food wise I have to say a little expensive for a student but your mostly paying for the environment. I always suggest that if your staying there for a bit buy a coffee or something small. Coffe is always a safe option and desserts are great! The service is terrible tho, no smiles, not welcoming, they have a bit of an attitude, they do wtv is easiest for them for example when I order my coffee I always get it either half full or in a small cup. I asked once to have a spray bottle so I could clean a table full of sticky coffe to start my study session. They shrug me off and proceeded to say there’s tissue at the sugar stand that I could use ( there was no tissues). Washrooms should also get a little bit cleaner especially the floor. I go there all the time for my studies, it is the best study atmosphere ever 10/10. There’s a suite up the stairs full of plugs, individual seating and small half walls that separate each diner. The music is soothing and work friendly

The door handle was hanging off when we entered. Some of the tables had dirty crockery on them and when the barista removed them she didn’t even wipe the tables down even though there were crumbs on them. I was served by a male barista who was wearing a filthy tea shirt and trousers, he looked like a tramp. The whole place looked dirty and needed a good clean. The whole place needed refurbishing . I will not be going there again.

Ordered coffee online, bottle never full filled.

They had me try a new coffee and it was horrible and I was charged more.

This is a well placed coffee shop located within a short walk from Oxford Road station. It is clean and has plenty of seating available.

I came with 4 friends on Thurs 16th November around 10am. The initial customer service was poor and staff were rude. My friends drink was poor quality and half full, and when we went to ask for this problem fixed, the staff were rude. The assistant manager for this shift then came up to us and asked us to leave and was appalling rude to all 5 of us. I’ve never seen customer service as poor in my life. Awful.

I ordered amaretto latte which should goes with mini almond biscuits, they gave me a cup of ice latte and said they are running out of biscuits. Why did they still sell it and charge the customer higher price which they were not able to offer?!

Caffe Nero have always good quality coffee.

Really nice staff and the drinks are good, but the place is filthy and the seals are damaged.

Excellent espresso based coffees and super dessert pies, great location.

If you looking for place to meet up with friends , family or colleges then i recommend it. Very cozy, chilled place.

Good cafe drinks are served hot great flavours and food.

The toilets were disgusting. The soap dispenser is broken, staff at the counter know about it, but it has not been fixed.

Went in to grab a coffee and use the facilities coffee was the deluxe mocha it was subpar the coffee tasted bitter and had bits so I suspect the machine is not cleaned right and as you can see from the pictures they don't seem to ever clean the loos the mens was out of order so your directed to the disabled and I was met with no lop roll, flies, feces, mold and thick layers of dust the barrister behind the bar had his nose turned up the entire time as if he was too good to work there I suspect he and his co-workers think they are above basic cleaning I shall be passing this on the the relevant health and safety people as well but my advise use any of the other cafe nero in Manchester or just avoid the Company as a whole in the city.

Went in to grab a coffee and use the facilities coffee was the deluxe mocha it was subpar the coffee tasted bitter and had bits so I suspect the machine is not cleaned right and as you can see from the pictures they don't seem to ever clean the loos the mens was out of order so your directed to the disabled and I was met with no lop roll, flies, feces, mold and thick layers of dust the barrister behind the bar had his nose turned up the entire time as if he was too good to work there I suspect he and his co-workers think they are above basic cleaning I shall be passing this on the the relevant health and safety people as well but my advise use any of the other cafe nero in Manchester or just avoid the Company as a whole in the city.

45 min wait for a single latte. Don't bother!!!

Lovely staff and great atmosphere. Good place to study or catch up with friends. Staff are very friendly and very quick.

We visited here after our Lion King Theatre show, only 2mins walk from Palace Theatre Oxford Rd. A lot of other people had the same idea, hot drink & cake, I had a coffee & blueberry cheesecake 😋 very nice, polite staff, lovely various seating available, very cosy.

A very good place for hot chocolate; not too sweet which is what I prefer. Only found out that it closes late which is great news for me and my girlfriend as we can pop there before walking back to hers.

Staff were helpful and suggested the new blend which was very good

Popped in for a quick cup of coffee at 10:00 on a Tuesday morning and was taken aback at how dirty it was. The cups were dirty, there was a build up of dirt on the floors, and the bathroom was appalling.

I ordered a brownie hot chocolate with a pain au chocolat, decided to sit in at the cosy dinning in area. My hot drink was delicious and kept me warm!! My pain au chocolat was well made soft and it was a decent size. 😋 very polite staff and tidy area. Happy with my stay.

Tasteless watery coffee served in a lacklustre manner. Caffè Nero is usually the best coffee around anywhere in my humble opinion but it seems an alien concept in this shop. And on top of it all the windows look as if they have never been washed and the inside of the premise is decidedly dirty. One to miss people ….

Nice shop. All very clean, enough staff who were very patient and polite. Plenty of stock and seating area. Toilets were clean. Overall a great cafe Nero chain. Great work!

Had a tuna melt and a bottle of water very nice

Great place for coffee..staff super friendly !

A nice cafe in a central location. There's both comfortable seating (leather armchairs etc.) and standard tables and chairs, the latter accompanied by plugs and therefore ideal for working. The staff are friendly and the coffee is good, up to the usual Nero standard. Bring a reusable cup for double stamps on the app. Only critique is the air-con is often on full blast, so staying here can be a little cold.

One of the best coffee on the world ....i like a cappuccino with browny !!

Caffe Nero tranquilo y bien atendido.

It’s good But the problem is the drink not always the same

The staff at this store is always so helpful. I went this week to double up on my stamps since it's Member's week and you get double points for cakes/drinks/breakfast items. Wasn't disappointed again:)

Caffè Nero is my coffee of choice. However this branch won’t be getting a second visit. Cold coffees served as sit in when ordered as take away and then just poured into a takeaway cup. Even then the cup was half full. Not helped by the Barista saying “it would help if I had listened”. Overall a slovenly attitude to the whole service and a give us your money and go attitude.

The bat chocolate was super yummo, not worth the money doe

Nice little coffee shop . Nice atmosphere

Very nice coffee, butty and cake, but a bit expensive, like all coffee houses are.

Staff no very helpful, also the price is ridiculous high. Students discount online only...Not helpful as well.

Large branch of Caffè Nero, close to Oxford Road station and St Peter's square. Plenty of seating - decent coffee but the service isn't always the quickest. Cleaning could do with an improvement.

Not too busy.. great staff, nice place.

Come here all the time, very comfortable shop. Warm especially now it’s bit chilly. Food is very good and staff are friendly and helpful. Shop is clean too. I know it’s just a coffee but it’s a good coffee .

Staff were friendly, and the place was quiet at the time I was there

I visited this cafe on the morning of the Manchester Marathon,there was a good buzz about town. It was not very busy here while I was iin but the staff were very professional and friendly. I think my coffee was about £2.80 and it was really nice. The place is comfortable and generally clean. I would definately pay another visit .

Just here now and considering how long the queue is to get served there are 2 girls on service and they are a credit to hospitality and barista workers. They are working so calmly and efficiently with what they can. We’ll done girls!

Very quite afternoon, busy morning Great price for a good quality coffee and well trained barista 👍

Good drinks, prices are slightly higher than other places in the vicinity

some banging coffee and brilliant baristas

Personally I prefer the coffee here compared to the other chains

Really quiet. However tables dirty

Excellent coffee (as always), friendly staff and comfortable seating.

Worst experience. I have been treated badly by one of the staff.

Not normally a fan of Cafe Nero, but it is a great place to sit outside and watch the world go by. The staff are very friendly too.

Chain coffee shop but of the better variety. No burnt Costa-style coffee thank goodness. Staff were good.

El café excelente, un buen café italiano

Staff seem really friendly. Myself even though its cafe Nero I was having an earl grey tea

Staff were lovely and super efficient getting the orders taken and completed quickly with a big queue of customers waiting. Seating area was clean.

Nice quiet morning coffee, pleasant staff n atmosphere, only criticism was the disabled toilet, the handle area was very grubby and in need of a clean or paint, otherwise a very good Nero.

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Dos melhores spots para beber expresso

Great coffee and service at this Nero-branch on Oxford Road, Manchester.

A nice Cafe Nero to relax, work and enjoy your coffee. The only thing that could be improved is the bathroom door, it slams loudly whenever someone leaves the bathroom which can be annoying when you hear it repeatedly. (Only affects those sitting upstairs) otherwise, a cool place.

Everything you expect from Caffe Nero, and friendly staff

Ok good coffee but got the wrong sandwich

Good cafe. It has all the standard luxuries that Nero is known for, and the leather seats are brand new which is a real plus.

The place is really nice and cosy. But last Sunday one of the staff was acting like a lunatic. He stood on front of my table and stared in my for a whole minute without saying single word :( and then he stormed to the staff room and slammed the door.. I was really surprised because I didn't even talk to him earlier and he kept glaring at me from time to time after that... aside from being rude I think he have a mental problem. The staff in the other Oxford road branch are friendly and always smiling so I think your experience depends on your luck.

Nice place. Really love the pictures on the walls

Always a busy shop, but fast efficient and friendly service

Always a great place to relax in Neros, it is a well designed cafe in the heart of a busy city.

adoro il caffè di caffè nero quando sono all'estero, perché tra tutti , è quello che assomiglia maggiormente a quello italiano. buonissimi anche i vari snack, torte, muffins, oltreche i caffè freddi o le bevande estive. gli ambienti poi sono molto caratteristici e comode le poltrone.

Worse frappe ever, looked like a watery mud.

The coffee is good, but they don't let you vape. 😣

It's a Caffe Nero. It is what it is. No more, no less.

Sympatyczna kafejka, dobra kawa , soki przyrządzane na bieżąco. Dużo miejsca do siedzenia na parterze i w piwnicy. Miło było tu siedzieć, popijać kawę i czytać książkę.

Paramos en este lugar cerca del Teatro Palace para tomar un pequeño descanso. El café que nos sirvieron estaba delicioso y además, el lugar destacaba por su comodidad, amplitud y limpieza. El WIFI funcionaba a la perfección.

Unclean - sad to see dogs in what could be a warm atmosphere

Went for breakfast. Ideal place for grabbing a quick bite.

Very good addition to the Altrincham restaurant scene

Rather good Caffe Nero located on Oxford Road close to the Palace Theatre.excellent coffee served by very friendly and helpful staff.pkenty of other places nearby for entertainment and food.plenty of public transport as well.a bit of a walk to the main shopping area(10-15 minutes walk.)

Slow service, staff not over friendly

Chilled and cosy cafe with a good atmosphere and attentive staff. Interesting and authentic food choices including savory tarts, salads, breads and pasties in addition to the usual fare of drinks and cakes. Tidy, clean and a convenient location.

Standard Cafe Nero. Busy but good service. Coffee was nice.

Staff were horrible and rude, the spoons were dirty.

Handy location for Oxford St. Typical Nero fayre and the usual excellent coffee.

Service quick & pleasant & cafe clean but the toilet seat in the gents doesnt stay up (what's t point in having a movable seat if it doesn't function in its intended manner) Also, there was no toilet paper and when I told a staff member, it was acknowledged but no apology and nt sure it was immediately replenished.. fortunately, there was a plentiful stash of napkins!

A brilliant show (Les Misrables) in the old traditional Palace theatre. My wife and I thoroughly enjoyed our evening out.The facilities and bars were fine, although their wasn't much seating to be found, and I couldn't find a seat until we went through to the stalls. The atmosphere during the show was great with an excellent production to be seen. A great night out that will remain in my memory.

Great place for a snack and a coffee ☕

My favourite coffee franchise in the UK. Also, this particular one has treats and food that the others don't, and a very nice vibe!

Helpful & friendly staff. Good coffee and fresh synful treats.

Lovely place to start a day. Busy but they know how to manage the queue. Nice staff, cool sandwiches n taste is always great.

Popped in for a cuppa. Co distantly good qualify if a bit expensive. Friend barrista