Based on 1.030 opinions finded in 2 websites
Based on 1.030 opinions finded in 2 websites
Nº 2201 in 3448 in Manchester
Nº 275 of 412 Other cuisines in Manchester
Opinions
I often pop into the Deansgate/St Ann Street Black Sheep on my lunch break for what I would rate as the best coffee in town. And while the coffee is great what really keeps me coming back are the amazingly friendly and attentive staff who always greet you with a smile. It would be remice of me however not to give a special shout out to Freya who brings an incredible energy and enthusiasm and always goes the extra mile.
Paul Yates . 2024-11-20
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I had a good cappuccino better than other places in Manchester.
Virginio Noschese . 2024-11-20
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Freya en Deansgate fue increíble! Tan amable e hizo nuestras bebidas muy rápido - el café era genial recomendaría esta cafetería a cualquiera!
Carys J . 2024-11-20
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After a busy morning of Daddy chores and Lego stores my little birthday girl needed some time off her feet and so I decided to take her for a sweet treat in the Black Sheep Coffee on St Ann street. Our server Jahla greeted us with a smile and enthusiastically showed interest in our birthday shopping haul. My daughter, usually quite shy instantly warmed to Jahla and proudly showed her what she had been spending her birthday money on. Jahla went the extra mile and made a special crème-based frappe (no caffeine of course) for the birthday girl and even brought it along with two Biscoff waffles to our table though they were clearly quite busy. My daughter was visibly chuffed with the extra attention and a big shout to Jahla for making her day that bit more special.
Paul Yates . 2024-11-20
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A menudo voy al Deansgate / calle Ann Street Black Sheep en mi descanso para comer por lo que calificaría como el mejor café de la ciudad. Y aunque el café es genial lo que realmente me hace volver son el personal increíblemente amable y atento que siempre te saluda con una sonrisa. Sería una reminiscencia de mi parte, sin embargo, no dar un saludo especial a Freya que trae una energía y entusiasmo increíbles y siempre va más allá.
Pablo . 2024-11-17
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Had a great flat white and awesome service from Freya!
Richard England . 2024-11-17
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Freya was amazing! What a great crew!
Stefanie England . 2024-11-17
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Called in for a coffee and a cheeky cake, lovely
Alan Ramsden-smith . 2024-11-11
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Freya is amazing. Thank you so much
Leon Young . 2024-11-09
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Freya is an absolute gem. Made the best vanilla matcha and was so lovely to chat to. 🖤 Give the girlie a raise.
R P-G . 2024-11-09
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Freya is an absolute babe, made the best hot chocolate I’ve ever had Will be back everyday!
Sara Sattar . 2024-11-09
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Excellent service Freya & jahla x black sheep coffee
Jamil Fatani . 2024-11-08
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Lovely coffee after dinner very relaxing. The were shut in half hour but service was not a problem 👌
Sam Scott . 2024-10-31
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Great coffee. I'm pleased you can also order from a human being rather than just an impersonal machine that a lot of places are now using.
Carole Reed . 2024-10-31
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Abi she is the best employee 😍😍
ii3lu . 2024-10-28
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I went yesterday and the coffee is delicious and the service is great specially appy, she was friendly with us and good value for money
احمد علي . 2024-10-28
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We just had drinks (coffee & tea) but we're ace.
Michael Poole . 2024-10-27
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I love this coffee shop And Abbi was very friendly :) Really nice staff in the coffee shop
Kevin Moreno Boy . 2024-10-25
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I took my daughter for hot chocolates and waffles on a busy Saturday. All staff were lovely and attentive but nic and Freya went out of their way to ensure we had a lovely afternoon. The drinks were lovely and my daughter was very pleased with her waffle, which was gorgeous! Staff are super friendly and we will definitely be returning x
Michaela Winstanley . 2024-10-25
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Great place and the service was top it was really busy as well
Sharon Menzies . 2024-10-21
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I've henge out with some friends and grabbed coffee was so amazing.
Jemal Habib . 2024-10-15
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Abby makes the best coffee her latte art is stunning!
Shalom Tinarwo . 2024-10-15
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Abiness is so lovely! She was so respectful. I had a great time!
jeessdml . 2024-10-15
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Abi is absolutely amazing her smile lights up a room
Maria Dupont . 2024-10-15
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Freya was amazing! Thank you for your help!
Andreas Christodoulou . 2024-10-14
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Was looking for a new Coffee Shop and stumbled upon this one at Manchester Deansgate. Freya was super lovely and friendly! Would recommend and come back when I’m in the area
Kathleen Parrinello . 2024-10-14
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Fraya is amazing! Every time i come here her bubbly personality makes my day
Evie . 2024-10-14
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Well Freya was absolutely friendly and helpful during our visit at BS. Thanks for the coffee recommendations, loved the Mancha latte with apple crumble ✨
Nick Ch . 2024-10-14
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Amazing coffee! Wonderful waffles! Freya is top notch customer service!
Eirini Giankou . 2024-10-14
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The girl called Fraya is always really nice to me . Whenever i go for coffee she is so friendly and kind
rafael karoulla . 2024-10-14
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Freya at deansgate served me, she was very friendly and polite
isaac cain . 2024-10-13
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Always pop into BSC on Ann Street when I’m working in Manchester. Friendly and helpful staff.
Neil Curtis . 2024-10-12
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Great coffee and flapjack from very helpful and friendly barista Jesy.
Henry Richard Swindell . 2024-10-10
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Love this place great staff and atmosphere. Shout out to Nick always kind and friendly does a great job
Saba Mustafa . 2024-10-06
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Nik always asks about my day, and puts a smile on my face when I pop in for my morning caffeine fix on way to work, but more importantly he hands me the caffeine to get me through my grueling day, doing God's work there! Keep it up!
melanie ditchfield . 2024-10-05
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Nice cafe to hang out with friends while drinking a hot drink and eating something.
Vanessa Borges . 2024-10-05
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Poor and slow service. When advised to use the automatic machines to place my order, I was charged and only after was I told that they had no more left of my order (it was food not a drink). I asked for a refund, the staff didn't know how to do it, called someone for further instructions and then they told me that I should be refunded within 5 working days. When I asked for a receipt (as a proof that they had processed my refund), the staff got upset and was quite annoyed. I returned to the store 10 days after as the refund hadn't been processed, they couldn't help more and just gave me a loyalty card to get a free coffee for them next time. Definitely not gonna use it.
Anastasia Stavridou . 2024-10-04
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One of the cafes to be with friends or work that I like the most in Manchester. For the franchise model, they take care of the preparation and the product.
Juan Cumbrado . 2024-09-21
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Freya & Abbie were delightful. Made our experience in store pleasant and will definitely come back!
Oliver Stirling . 2024-09-21
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Had Banoffee with Biscoff spread Waffles a bit soft and be warned spread runs like hot chocolate down a white shirt !!! The wrapping sticks to the waffle so its almost impossible to eat without getting covered in sauce !! Taste was good But be warned, prepare to get messy.
Mr Jay . 2024-09-21
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Its the best coffee shop I know, quality of their coffee is above all others I've been to so far. Staff are always friendly, food is good quality and the atmosphere is very laid back. Nice place to be!
Joe . 2024-09-21
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Fui incómodo con mi pedido y Brent estaba tan frío y servicial. Estándar de oro, servicio de 5 estrellas cada vez desde la excepcional Oveja Negra 🐑 💫 Starbucks puede hacer uno a partir de ahora
F W . 2024-09-09
MORE AT TripAdvisor
Wonderful coffee with a strong, concentrated flavour.
Yasser Moshrif . 2024-09-01
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drinks are really great!! glad to have jordan who's friendly! loving the service here!
jessica angeline . 2024-08-30
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Thank you Jordan! When Jordan served me at the other branch of Black Sheep Coffee, he was excellent in serving me really well, he made amazing coffee and an amazing salmon sandwich that was delicious! I could see he was a proper hard worker and me feel truly welcome at the coffee shop!
Nathan Flynn . 2024-08-30
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Llamé como visita Manchester y pedí 4 grandes cafés servidos con una sonrisa. Sentado afuera en el sol en agosto lo que. ¡mineral necesitas!
Cheshire Roaming Foodie . 2024-08-30
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Coffee was amazing! The barista, Jordan was so helpful and welcoming!!
Faythe Chow . 2024-08-29
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Really enjoyed my turmeric latte and the service from Jordan was really great.
Bethany Stewart . 2024-08-29
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Ordered a flat white. Jordan was a rly helpful cashier. Will definitely be back !!!
André Yong . 2024-08-29
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Everything was great, especially the service. Jordan was awesome, will definitely be going back.
Christlove Danso . 2024-08-29
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Great coffee place in town. Had a good vibe to chill with friends while having a break. A guy called Jordan also did well and made my day.
King . 2024-08-29
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Great service, good coffee and friendly staff! Served by Jordan. He was so friendly and kind!
Miles Kay . 2024-08-29
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Lovely environment for a coffee and a chat. Have had both coffee and cocktails here. And a bonus conversation, just before my trip, about South Africa with the very friendly South African barrister Jordan! 😄
Emma Novak . 2024-08-29
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We went to have something, a coffee and a macha tea. I found the tea bitter, I didn't like it, but that's a personal opinion.
Airún García . 2024-08-28
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cash only, so refused service. i wouldnt grace their toilet with my excrement, let alone buy their coffee.
Dominic Johnston-Whiteley . 2024-08-26
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Impeccable experience, perfect coffee and Jesy specifically left no crumbs (also whilst clearing tables - attention to detail is crucial in the coffee shop game). All-round vibey Black Sheep branch run by a team that are polite, can have a laugh and work hard at the same time 🔥 ☕️
D Wh . 2024-08-22
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I ordered cortado and asked “do you have almond milk” and he said “there is”then he added “ there is also coconut milk” and I said “almond is fine” and took my coffee take away ..After walking for 10min I discovered my coffee tastes like coconut for extra price ..thank you!! 1st time ..last tome
Ghadeer AlMuhaisen . 2024-08-18
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Atmosphere friendly & chilled. Staff efficient & helpful. Served by Olivia. A very pleasant & hospitable young lady. Would visit again .
Carmel May . 2024-08-15
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Beautiful coffee and the most incredible staff.
B B . 2024-08-14
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Great coffee shop. The staff are always nice and happy to help you
Thomas Small . 2024-08-14
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My coffe was perfect and my bagel was delicious.
Paul Mcintyre . 2024-08-14
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The staff are so lovely, always come back for the friendly service! Great coffee too 🩷
nicole harper . 2024-08-14
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Had an amazing experience at this Black Sheep, served by Jesy. Really friendly and approachable, made my drink in timely manner, highly recommend coming here!
Yusuf Chowdhury . 2024-08-12
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Every time I go in I get greeted with a lovely smile and speedy service. The atmosphere is great with the busy bustle of the city centre and the fresh smell of coffee as I walk past the doorway which entices you in immediately. There is one of your barista’s that does really stand out from the rest though. She’s got an eyebrow piercing and I’m sure she said her name was Jessie? She is so lovely. She stood out to me because she has a quick conversation with everyone and ensures they leave with a beaming smile, she also makes the BEST honey cardamom oat latte I’ve ever had from your chain. The perfect blend of cinnamon to honey! Honestly 10/10. She’s got a few tattoos and red hair at the moment it was blonde. Will definitely be returning for my bi-daily coffee
dominic hawley . 2024-08-12
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I visit this place regularly as I love the smoothies and coffee there. Jesy there is great and is always happy and serving customers with a smile. 100% recommend.
Vince K . 2024-08-12
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I love this place, it’s my local and the coffee is always to die for. The staff are all great but Jesy is particularly friendly and smiley and it always makes my day better!
Kimmie Smith . 2024-08-12
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Had a lovely brunch and Brogan made us feel so welcome and gave us a really experience
Ayshea Stevens . 2024-08-11
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I always have an excellent experience when I visit Black Sheep on Deansgate. I visited on a Friday afternoon and ordered an oat milk latte and a pastry- both are always to a brilliant standard. The staff are always super friendly and go above and beyond to help you out- in particular Brogan and Joe who served me during my last visit!! I would recommend to anyone looking for a nice place for a coffee in town :)
Bryony G . 2024-08-10
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Excelente café a un precio moderado, deliciosas delicias dulces y servicio, ambiente y ambiente insuperable y una visita obligada - cuando en el centro de Manchester
Sylvia G . 2024-08-10
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I love coming to this coffee shop most mornings, the coffee is great but the service is even better! Brogan always gives me a warm welcome
Megan “Meg R” Ratcliff . 2024-08-10
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One of my favourite coffee shops all round! Fantastic team and beautiful coffee 💖
Poppy Taylor . 2024-07-25
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The corta is also delicious. Trendy coffee taste.
meonggoo yaong . 2024-07-16
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Had a really good cappuccino here while doing some work. Friendly staff.
Anders Green . 2024-07-03
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I cannot praise their food high enough. It was hands down the nicest breakfast wrap I have ever had. The staff were friendly and helpful, it was clean and their service was fast even though they were busy. We were able to sit outside and watch the world go by before my daughter went off to catch her train. A lovely place to stop and I highly recommend it.
Gwen B . 2024-06-19
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Tasty coffee, super friendly staff!
Pamela . 2024-06-14
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I LOVED the atmosphere and the girls were amazing...best bar in Manchester!!!
Federica . 2024-06-14
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Served by Jesy. Was very sweet and makes a banging coffee
Hollie-Jay Bowes . 2024-06-14
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Lovely service from Jesy and Alicia, very friendly staff and good hot chocolate :)
Bethany Bell . 2024-06-03
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Really nice staff . PJ ,Jessie thanks for being nice to your customers ..service with a smile . Great smoothie .. great pastries .
Jay Elsheikh . 2024-06-02
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Nice coffee and pastries, I had a great pastel del nata here after shopping at Waterstone. Great service, but quite crowded / cramped.
Brian Jäger . 2024-05-20
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Like all Black Sheep Coffee places, there is pretty good coffee and respectable food. Service is through a screen though, so it can feel a little impersonal, and it's a little quiet.
Stephen Bray . 2024-05-14
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The Black Sheep on Deansgate, Manchester, is the best coffee house in the city. Great staff, great coffee! What more can you ask?!!
Richard Callaghan . 2024-05-14
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Absolutely perfect location, especially to meet up in Manchester city centre with close proximity to everywhere you want to go or need to go after nice cup of coffee, tea or Matcha. Highly recommend!
Svetlana Popova . 2024-05-01
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Great little place and not a big American chain. This is a Norweigen coffee shop. Easy to self order screens, which speeds up the service as all the staff are making orders or cleaning the tables. Such a better system than other places. The espresso was so nice that I did t need my usual sprinkle of sugar to hide any bitter taste. It was fine as it was and the snacks were well cooked and priced.
paulfalconer01 . 2024-04-27
MORE AT TripAdvisor
Nice little shop. It's ordered by machine and they call out your order. The seating is limited though. I ordered some smoothies and mini doughnuts. They were delicious.
Andrew Wong . 2024-04-21
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Had a night out in Manchester and popped in here for a coffee, amazing vibes to the place, lovely coffee and the lasses who served is in there were fantastic!!
mat . 2024-04-14
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Great coffee shop in Manchester where we had paused during a day out before a concert. This is one of my favourite brands as I particularly like the blend of coffee they use. We sat with our drinks in an excellent environment - comfortable and relaxing. Like most clients, we were using our phones. Some clients were using their phones at full volume, though. As there were staff available, is it unreasonable to expect them to monitor this sort of antisocial behaviour? I don't this it is unreasonable. I left with negative thoughts, and as a regular user of this chain, I would now choose Costa over Black Sheep. So a suggestion to management. Consider keeping your environments a calm and peaceful place to relax and remember where your custom is coming from.
PBD . 2024-04-10
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Definitely my favourite BLACK SHEEP COFFEE of Manchester. Wow, service is just always amazing, the staff always so funny and jolly and don’t even get me started on the velvety and perfect coffee texture every time. The cookie is also to die for and doughnuts are a perfect snack WELL DONE DEANSGATE TEAM. Will be back 👍
Isabella Rizzardi . 2024-04-08
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I come here every day for a coffee, the staff are always super friendly and delicious coffee!
Scott Bradley . 2024-04-02
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Great coffee great staff highly recommended
Daniel Davies . 2024-04-02
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They give me a a single expresso less than a shot and cold .. The girl serving ohh i think she had a bad day with a ugly face . .😝😝 Not going in there any more ..
Gustavo caferra . 2024-03-30
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Visited on a Saturday afternoon. Terrible atmosphere – music with pounding bass so loud you'd be forgiven for thinking you had mistakenly walked into a nightclub. Couldn't hear myself think, much less carry on a conversation. The coffee was lovely, but the smoothie bowl was basically frozen gloop with some frozen sultanas. Horrible, but I'd paid £7 for it, so I had to eat it. Avoid this shop and wander down to the Spinningfields one, which is much more chill.
K Z . 2024-03-30
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Had breakfast and a smoothie, first time visitor with my wife. Salted beef bagel was fantastic same with the smoothie and coffee, lovely staff.
Paul Livsey . 2024-03-25
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Visited on a Saturday afternoon. Busy city coffee house with limited low seating but plenty of the less popular bar stools. Urban vibe with street art on the walls. The toilets are clean but are a little inaccessible down a tight steep winding staircase to the basement. The coffee, a cappuccino, was delicious and I would recommend it. Worth a visit but nothing to raise it above the other myriad coffee places in Manchester. No disabled access and no parking.
Paul Humphreys . 2024-03-17
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PJ was amazing! Customer service is the best here 💙
Jack Ely . 2024-03-08
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I had a pretty specific order, which was accommodated with zero fussby the pleasant staff. Coffee was pretty good, although I would recommend getting an extra shot in your Americano unless you like it weak. Pastries were a bit disappointing. Toilet had no Toilet roll.
Rich Kenyon . 2024-03-05
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Great pistachio lattes, lovely waffles and staff were warm and very friendly. Particularly, Rachel! Such a star! Thank you!
Nichole Africa Mendoza . 2024-02-26
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Good coffee. Some glitch occurred while redeeming rewards on the console, the staff was very helpful and sorted things out easily.
Connie . 2024-02-20
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Invite the hard-working people of Manchester...20 cups of coffee
Je ming 振銘 . 2024-02-09
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First cappuccinos were cold, returned was asked if I’d like them hot !!!! Then had to wait whilst barista made 3 other orders. Next set of drinks lukewarm, had to drink quick to avoid cold coffee. Awful service awful product
Explorer754900 . 2024-01-28
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I dont order from Starbucks often, however the staff today were very helpful, and asked questions about me to recommend a drink that would be perfect for me, they were all so friendly and welcoming, asking me about where I was going on holiday and how my day has been, I will definitely be coming back when I next travel, their service was fantastic and when they asked if I would like to leave a review I said yes immediately as they earned it!!!!
1542 Opinions
We booked a bottomless brunch for a friends birthday. The table was booked for 3:45 and we was only sat down at 4:30. Everytime we asked where our table was we was told our table was getting cleaned and someone was coming to us now, this carried on for about 30 minutes. The staff behind the bar were very rude to us and told us that they shouted for us 3 times but nobody came over to us. Once our table was ready a staff member didn’t even show us to our table we had to find it ourselves, when we got to the table we had been sat on two seperate tables, we didn’t get told this prior to booking and this was upsetting for my friend as it was her birthday. Burgers were low quality and very dry. Pizza was nice and drinks were nice however very slow service taking our orders. We left our 2 hour slot early because we was so disappointed with the service we received.