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3,80

Based on 538 opinions finded in 3 websites

3.8Ambience4.3Cuisine3.8Price4.3Service
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Nº 1607 in 2408 in Camden

Nº 265 of 387 Other cuisines in Camden

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Andreas served us beautifully. He offered my wife a glass of water because she coughed. What a nice gentleman. Thanks Nero for hiring such wonderful staff. And the coffee was excellent too.

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Darkside00 . 2024-09-05

MORE AT TripAdvisor

They are always out of ice and syrups to make cold drinks. Even if you go there Wednesday morning at 8 am.

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Tolga Dur . 2024-07-29

MORE AT Google

A thick black hair floating in the stained milk jug and a chipped tea cup (chipped where you drink (if you're right-handed)) ruined the experience. Sweetened spray cream in the cream bun. A shame, I used to like Caffè Nero. If you're in Camden, go to Glass Coffee for a quality takeaway, or chill and watch the crowds from Philippe Conticini.

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Dave Ziemann . 2024-07-18

MORE AT Google

Very nice, inexpensive, good cakes. Pleasant atmosphere and the coffee tastes very good.

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Hari Ri . 2024-07-09

MORE AT Google

Great service, breakfast pastries and coffee were good, will return.

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Paul . 2024-07-06

MORE AT Google

I have become a big fan of cafe nero. I am already missing it in my country. I loved the cappuccino, Italian creamy bun, plain au croissant, tiramisu

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divyanka charan . 2024-06-19

MORE AT Google

Nero's hot cappuccino is a true delight, boasting a rich and velvety taste that hits all the right notes. Nestled in the vibrant heart of Camden Town, Nero stands out as a beacon of exceptional coffee. With each sip, you're transported to a realm of pure indulgence. Highly recommended for anyone seeking the pinnacle of coffee perfection!

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Rajveer Singh . 2024-04-30

MORE AT Google

The place is very cold, there is no heating at all

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ms Najah . 2024-04-24

MORE AT Google

Great place and comfortable place for business purposes.

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Swan Care . 2024-04-01

MORE AT Google

Ordered a coffee which lacked any flavour or aroma. Service was extremely slow. The person taking your order is also the same person making your coffee, so it took a while to get our coffees with such a minor queue. On the bright side. it was nice and cosy inside with comfy lounge chairs.

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Simon K . 2024-01-31

MORE AT Google

El café estaba un poco regularcillo, no era muy bueno no.

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Elena Liñares . 2024-01-06

MORE AT Google

I buy coffee every morning there.. really good customer service . Like it❤️ and a lot of space inside…

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Lilex Lilex . 2023-12-09

MORE AT Google

popped in with a friend after work, and it’s 10/10, will definitely be back , all the staff is lovely and recommend going here for a lovely little hot drink or a snack, Kerens service is fantastic she’s so polite and gave such good recommendations to me and helped me with the area as I’m new, will be back !

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Georgia Lawrence . 2023-12-05

MORE AT Google

Always the friendliest service good coffee nice ambience ! Ignacio is so lovely greeting every morning with a smile

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Kelly Hartman . 2023-12-04

MORE AT Google

Great place to have a coffee. It's a quiet place with plenty of seating available inside. However, it does close early, 6pm on weekdays. Toilets are always dirty and they only have one and there has always been a long wait to be able to use it. Most of the staff are friendly and polite and have a welcoming attitude. Have visited here several times.

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Vee Fitness . 2023-11-27

MORE AT Google

Short stop. The store is clean.

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Marge Gee . 2023-11-22

MORE AT Google

as a regular customer, this morning I got a bad service , food a bit cold, not warm enough, coffee not as hot as usual, a new guy needs more good training, otherwise losing customers for sure!!!

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unusual find . 2023-11-21

MORE AT Google

Best coffee. Big venue with seats available.

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Interview Lounge . 2023-11-14

MORE AT Google

Staff were quick, pleasant, and professional. Coffee was as expected, still the best large chain coffee in London. I have worked briefly out of this location several times and the location is mostly good for this. The music tends to be a tad loud at times. Will continue to visit this location.

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Justin Kwong . 2023-11-08

MORE AT Google

The Coffee was one of the best coffees i ever tasted

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Quinn Faas . 2023-10-26

MORE AT Google

Great experience being served by Yara. Professional, friendly and goes the extra mile! Thank you so much Yara, hope to be served by you again :)

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Franchy Grayson . 2023-09-29

MORE AT Google

Asked for decaff got normal caffeine coffee asked for oat milk got few drops and been told I have to pay extra for it.... customer service is joke never coming here again.

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Neringa Ivanauskaite . 2023-09-13

MORE AT Google

Se vuoi un posto a Londra dove fanno il caffè buono all’italiana, vai solo da Caffè Nero! C’è ne sono un sacco in giro per Londra, è una catena e te la consiglio davvero! Anche per le colazioni ottime!

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Valentina Zanin . 2023-08-15

MORE AT Google

LOVELY CAFE WITH FRIENDLY AND HELPFUL STAFF. LOVE THE CAKES AND COFFEE OFFERED HERE. A GOOD PLACE TO HANG OUT WITH FRIENDS.

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HAZEL AZALI . 2023-07-31

MORE AT Google

Clean and nice registrant staff, plenty to choose from in terms of food and nice atmosphere

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Carmen . 2023-07-30

MORE AT Google

Très sympa, joli cadre et le chocolat chaud était très bon.

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Antoine F. . 2023-06-22

MORE AT Google

Stylish store and very good service by the little Asian girl

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Siu Hang Yuen . 2023-06-08

MORE AT Google

I recently visited the Camden Cafe Nero with high hopes for a pleasant coffee experience, but unfortunately, I left feeling extremely disappointed and frustrated with the overall service. I felt compelled to share my negative experience in this review, as I believe it is essential for potential customers to be aware of the issues I encountered. First and foremost, the female staff member who served us was exceptionally rude and lacked basic customer service skills. Her demeanor was unfriendly from the moment we approached the counter, and her dismissive attitude towards our requests was incredibly off-putting. It is disheartening to encounter such unprofessional behavior in an establishment that should prioritize customer satisfaction. Furthermore, I was disappointed to discover that the staff neglected to offer cream with our drinks, which is a basic courtesy that one would expect from a cafe. Such oversight reflects poorly on the attention to detail and overall service standards of the establishment. It is disconcerting when even the simplest gestures of customer care are overlooked. Additionally, despite having previously enjoyed an iced chai latte at this particular Cafe Nero, we were told that they couldn't make it for us on this occasion. This inconsistency is baffling and raises questions about the cafe's ability to deliver a consistent menu. As a customer, it is frustrating to encounter such arbitrary limitations, especially when the requested item has been available before. In conclusion, my visit to the Camden Cafe Nero left me deeply dissatisfied. The rude and unhelpful attitude of the female staff member, the failure to offer cream with our drinks, and the refusal to prepare an iced chai latte despite having served it before were all significant disappointments. I expected better from a well-known chain like Cafe Nero. I hope that the management takes these concerns seriously and takes steps to improve their staff training and customer service. Until then, I cannot recommend this particular location to fellow coffee enthusiasts seeking a pleasant and welcoming experience.

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clarky921 . 2023-06-02

MORE AT Google

There are a lot of Caffe Neros in London - but not all of them have such friendly staff. Great stuff.

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Lawrence A . 2023-04-09

MORE AT Google

Mejor relacion calidad precio en Londres

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Lorenzo Conde . 2023-04-09

MORE AT Google

Cakes look great, well presented on the counter and a good choice with cakes and biscuits, as well as wrapped snacks like stroopwaffles. The play area was closed due to a leak and the staff behind the counter seemed fed up relaying the information on. Maybe a sign at the front of cafe could have helped?

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Daniel Dunderdale . 2023-03-14

MORE AT Google

Un Caffè Nero molto accogliente, con ragazzi gentilissimi.

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Marco Tocco . 2023-03-13

MORE AT Google

As other Nero branches, atmosphere and the delicious coffee and sweets made my visit Nero everytime

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MOHAMMED ALOTAIBI . 2023-03-08

MORE AT Google

Came to work for the day, nice overall. Toilet seems overused by tourists and was a bit messy by end of the day

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Jessica Guy . 2023-02-14

MORE AT Google

The staff was nice, the coffee however not the best (although had worse too). Usually get coffee from another branch of this chain and the coffee tastes considerably better there. The interior looks lovely, it was fairly busy when I popped in just before midday, not many seats available so opted for a takeout.

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Ed . 2023-02-02

MORE AT Google

Un moment de tranquillité au café NERO. La cuisine ..ben il n y en a pas réellement..sandwich ou croque manger sur le pouce .. gateaux et pâtisserie. Un très bon café macchiatto ou LATTE. Un personnel sympa, des toilettes , des petits fauteuils pour vous installer. Très bonne ambiance sereine. Par contre pas vraiment accessible aux handicapés à cause de des marchés pour y accéder. Merci à eux très bon boulot et rien à y envier au Starbucks !

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ANGELIQUE “Angepv” PV . 2023-01-20

MORE AT Google

coffee good for a chain but everytime I come the toilet is messy, out of paper and there is no soap

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Catherine Baddeley . 2023-01-14

MORE AT Google

One of the best chain coffee shops

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Jonathan Pollock . 2022-12-19

MORE AT Google

Cosy place but very bad coffee. Every time I’m there different taste. Never again!

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Egemen Örs . 2022-12-14

MORE AT Google

Un típico café Nero pero teníamos tantas ganas de tomar algo caliente que nos supo a gloria bendita.

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Víctor Apellidos . 2022-11-15

MORE AT Google

Excellent branch. Staff is very friendly. Great coffee. Very clean. Beautiful interior design. Great location. Highly recommended Caffè Nero.

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Yo G . 2022-07-15

MORE AT Google

Sehr guter Kaffee, leckerer Kuchen, freundliche Bedienung.

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Siegfried J. . 2022-06-20

MORE AT Google

I would just like to say that Rachel (ibelive her name is) did absolutely fantastic dealing with such a horrible woman today. That woman did not want to pay for her coffee and demanded a free one. Other customers did try to jump in but she was rude to them also. Rachel was working alone and stood up for herself. High five for refusing to serve her. Remember people like that are not worth it .

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Natasha Biricz . 2022-05-24

MORE AT Google

Clean nice service. As always lovely coffee.

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Richard Palmer . 2022-04-30

MORE AT Google

The reception was really great ! My family and I came for our breakfast sunday 17th, and the Man was so welcoming with us despite our underdansting of english ( we're french) so we decide to come back today. Their cake and bakery are really good ! Thank you !

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Coraline Dachicourt . 2022-04-18

MORE AT Google

El chico de Soria el mejor de los mejores. Gracias de parte de los Asturianos!!

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JOSE ALVAREZ . 2022-04-05

MORE AT Google

So rude the employee 2.19pm 25th Feb

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David Diaz . 2022-02-25

MORE AT Google

Love this place. Such a nice ambience and so easy for me to study here. Equally, has a lovely atmosphere for chilling with friends and staff are great as well.

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Anjali Parmar . 2022-02-20

MORE AT Google

Terrible service. No smile, no nothing. If you choose to work with the public you have to put some effort!

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Nuno Pais . 2022-01-24

MORE AT Google

I have just been here and been served by the most friendly person with a lovely greeting. Fast service, smiley face, nice coffee and cosy place to enjoy your afternoon with a nice music station. Highly recommended.

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Sevilay Coskun . 2022-01-14

MORE AT Google

Friendly staff, comfy chairs, clean and tidy and of course a great tasty cuppa!

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Michael Goss . 2021-10-21

MORE AT Google

It is a good place with good staff. Very close to the tube and bus station, handy for waiting or short stops. Seating area outside. Coffee needs a bit more work.

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Harry K . 2021-10-21

MORE AT Google

The coffee shop was fairly quiet. Member of staff was very friendly. I ordered a herbal tea and he asked if I wanted a large one instead as there was no extra charge. Have visited this Caffè Nero a few times. Have always had good or excellent service. And have had a couple of vegan cakes which have been nice. Plenty of seating available both indoors and outdoors. Only downside is there is only one toilet on site and there can be a long wait sometimes for it.

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Vina Bhabhani . 2021-09-25

MORE AT Google

Great pitstop while out doing chores and chasing lunch deals. Close to the tech shops, the market and the canal gives a glimpse of the zoo.

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Anne Montgomery . 2021-09-17

MORE AT Google

Very cozy place with relaxing, not loud bgm

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Yu Kuriki . 2021-09-07

MORE AT Google

A bit drab for my liking, this tends to be the case in all of them but the staff were friendly, cleanliness an issue especially in the lavatory

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Elektra Quinn . 2021-08-28

MORE AT Google

Lovely morning atmosphere. The coffee was good too, rich tasting.

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B. Craig Edetanlen . 2021-08-11

MORE AT Google

Great coffee shop, spacious interior with plenty of in store seating as well as a few outside tables. Tucked away in a quieter street, moments away from the Camden hustle bustle. Friendly staff, great tasting coffee. It was only slightly let down by the ridiculous placing of the soap dispenser in the toilet.

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Mark Clay . 2021-05-28

MORE AT Google

The guys at this Nero cafe are always very friendly and quite funny. I really like coming here in the morning for a nice hot coffee and some good vibes. 🙌🏻

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Steven Chung . 2021-05-11

MORE AT Google

Lovely friendly staff. Great hot chocolate.

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C. C. Callaghan (CCC) . 2021-04-05

MORE AT Google

Really weak coffee, asked him to do it again and it was still horrible!

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Eve Soteriou . 2020-12-06

MORE AT Google

Flat white was so flat all I could was warmish water with a hint of milk.

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Ike Soteriou . 2020-12-05

MORE AT Google

Really nice place, really nice stuff especially Dominika, she made it fantastic coffe for us!🥰

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patrycja jenek . 2020-10-04

MORE AT Google

One of very few place in Camden where you can sit inside in comfy sofas.

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Martin . 2020-10-01

MORE AT Google

You know that nero is quite good with their coffee. But i have to give one star this time especially for this branch because the staff was so rude yessterday to almost everyone. Dragging outdoor table steel post loudly while everyone still inside, locking the toilet even when lot of people asking, attitude when serving, and SMOKING at the entrance door!! (She’s actually holding the door so the smell is going inside)

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albert haryanto . 2020-09-27

MORE AT Google

Good coffee and cakes. Excellent customer service

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Cleon Richards . 2020-09-01

MORE AT Google

- great to see Caffe Nero open again - my second home ! lovely friendly welcome from the baristas and - of course - great coffee ! I'll be back soon : thanks / Anne

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anne mills . 2020-07-08

MORE AT Google

Friendly and perfect chai latte and latte. Thank you

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Geoff and Annemarie . 2020-03-05

MORE AT Google

Nice vibe, friendly staff and great coffee, so much better than the other chains. Unfortunately, the WiFi was pretty poor so had to leave to work elsewhere and no soap in the toilet.

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Sam Marlow . 2020-03-03

MORE AT Google

Service à revoir... cependant joli café et produits de bonne qualité mais la serveuse avec les lunettes était vraiment très désagréable et limite agressive pour aucune raison. Je trouve ça dommage car le café en dehors de ça est agréable...

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Agathe Peyrègne . 2020-02-18

MORE AT Google

Some of the staff here are really rude... the red haired girl on now at 3.06pm actually start talking about me in Italian whilst I was stood right in front of her on one occasion... not realising that I can understand Italian, clearly... in fact I’ve heard her talking about me to other staff members on multiple occasions literally as soon as I walk in the door... I held the door open for another one day she just gave me a dirty look and walked through without saying thank you... And today no please, no thank... just a cold, abrupt and unfriendly manner. Abrupt, rude, disinterested... basic customer service are beyond some of them...

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Sid S . 2020-02-11

MORE AT Google

The girl working behind the bar with glasses should look for another job immediately. She looks like she was forced to work, no basic customer service, forget about good manner, latte she made for me was awful. Have a look for another place with coffee but not there..

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katarzyna ucinska . 2020-02-11

MORE AT Google

Super rude staff, the blonde girl work behind the desk literally shouting to customers...

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Ahmet Düzyol . 2020-02-07

MORE AT Google

Super mieux. Accueil très sympa. La serveuse nous a même parler en français. Je recommande.

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Veronique Tempier . 2020-01-30

MORE AT Google

El café bueno y bien de precio . Hay muchos por el centro de Londres

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Barbara Rodriguez Fernandez . 2020-01-26

MORE AT Google

No good, and easy access Internet

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A. Rezaeyan . 2020-01-21

MORE AT Google

Volevo un the inglese ma non é stata una bella esperienza

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Dina Nigro . 2020-01-04

MORE AT Google

I LIKE THE FOOD AND THERE IS ENOUGH SITTING SPACE FOR WHEN IS RAINING. bye from a WRITER 😁😁😁😁

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Kelly Robertson . 2019-12-31

MORE AT Google

Pésima limpieza del baño. Lavabo común muy muy sucio. El café es correcto y la atención buena y rápida.

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Jose Luis Navarro . 2019-12-28

MORE AT Google

Buen ambiente. English té correcto. Limpieza en sanitarios espantosa. Imposible recomendar por tal falta de higiene. Lamentable imagen. Lavabo mixto hombres, niños, mujeres y personas con discapacidad física.

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Silvia Torrado . 2019-12-28

MORE AT Google

He intentado antes publicar una reseña de Caffe Nero en Parkway, Camden NW 1 recientemente sin éxito. ¡Espero que puedas darle a este café su propia entrada! Camden Town y la cercana Primrose Hill están llenas de cafés, pero este es el único lugar que sé donde puedo conseguir un buen americano negro con asientos cómodos, personal encantador y, si llego lo suficientemente temprano, ¡una copia de The Times!

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johnlefley407 . 2019-12-01

MORE AT TripAdvisor

Clean and not so busy. Staff a little unfriendly

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Bradley Yeldarb . 2019-11-24

MORE AT Google

Awful customer service. Rude staff who never smile or seem happy to work there. If you don'tike your job, change it. Terrible place

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Zen in Penge . 2019-11-16

MORE AT Google

It's unique coffee haven't changed over 5 yrs. Thanks

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Henk Ramzy . 2019-11-15

MORE AT Google

Sehr freundliche Bedienung und astreiner Kaffee. Gerne wieder in Camden

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Engin Samp-Isleyen . 2019-11-11

MORE AT Google

Buen lugar para desayunar en Camden Town, Londres

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Oscar Sierra García . 2019-11-09

MORE AT Google

Love the coffee and love that they support unsigned musicians

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Sandra Norman . 2019-11-06

MORE AT Google

El servicio rápido amigable habitual esperado de esta cadena. Sonriendo y amigable incluso cuando los clientes repugnantes abusan verbalmente de él. Estaba sentada disfrutando de mi piel del té de la lluvia, cuando un vil troll de una mujer había sido servida comenzó a abusar verbalmente del personal mientras estaba hablando por teléfono. No podría haber estado más equivocada, diciendo que el personal del café Nero fue grosero. Las sonrisas aún unidas a sus caras, se llenaron de brujas mientras ella salía de su café. Un bien hecho para ellos por no alcanzar su inmadurez.

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RyshyB . 2019-11-02

MORE AT TripAdvisor

Un servicio horrible y agresivo

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Enrique Velasco . 2019-10-20

MORE AT Google

El chocolate y el café en Londres lo prefiero mil veces antes que al de otras cadenas. Esta riquisimo y el local muy acogedor.

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Nuria Raso Martin . 2019-10-20

MORE AT Google

Really bad service from one of the waitress, she was rude to one of my friend, who where just a bit confused about the situation. This is the first time something like this happens to me in London, really bad experience. Uno de los peores servicios que he podido experimentar desde que vivo aqui. Una de las camareras trató de manera despectiva a dos de mis compañeros. No volvere a venir a este Nero seguramente. No lo recomiendo.

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Enrique Alberola . 2019-10-20

MORE AT Google

Ottimo caffè e buoni dolci, consigliato per una pausa pomeridiana! Great coffee and good desserts, recommended for an afternoon break!

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Linda Tasso . 2019-10-16

MORE AT Google

Temprano en la mañana en Camden. Los jóvenes brillantes todavía están dormidos, por lo que la cafetería está casi vacía. Paredes de ladrillo desnudas y una decoración interior simple crean un ambiente espartano. El café es un buen comienzo para el día.

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seattaxi . 2019-10-10

MORE AT TripAdvisor

Caffetteria di Londra tipica ma con un caffè espresso speciale...io ho trovato Barman italiani simpatici e superprofessionali

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marina marchesini . 2019-09-28

MORE AT Google

Bon cafè. Espresso 1,85 lliures

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J B C . 2019-09-21

MORE AT Google

El lugar es agradable, pero el barista que tomó nuestro pedido fue la persona más grosera que he encontrado en toda mi vida. Literalmente nos gritaba y era grosera con cada pregunta que le hacía sobre el menú. Es el servicio al cliente perfecto para que su clientela nunca regrese.

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Inmaculada P . 2019-09-19

MORE AT TripAdvisor

I went here with my dad on Bank Holiday Monday , seating area very good as got comfy seats . It was nice and quiet inside as not many people in. Nice air conditioning , shame they have to leave the door open as ruin a bit from the air con . Bit pricey £2.75 each for large Americano with pouring cream but I guess that is standard for coffee shops. Had a good visit with no disruption .

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ken goode . 2019-08-26

MORE AT Google

Après une visite à Camden Market, vous apprécierez peut être, comme moi, une halte dans le salon du Caffe Nero. L'expresso y est très bon.

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Jean-Jacques D . 2019-08-17

MORE AT TripAdvisor

Parte de la movida en Camden. Bueno...

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Mario Penovi . 2019-07-29

MORE AT Google

Nice an different coffee shop following the standard of the chain

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Maria Gutierrez Bañez . 2019-07-16

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