Caffe Nero in Malvern Hills

Clean wonderful staff couldn’t do enough for us food was hot well presented And tasty the two girls that were running lunch time were polite and very helpful need to hang on to them speedy service will be returning

The room ( Shelsey) last time was so good, we experienced a lovely welcome with a helpful team but on top of this the food was amazing. We decided that we would book again, in fact we did that straight away - so here we are again ! This time we are staying in the Abberley room with its slipper bath with gorgeous countryside views, it’s a very quaint setting. The bedroom is delightful, very comfortable with its beams and authenticity. The greeting from Lizzie and the team made us feel incredibly welcome, just like a coming home experience. The food is exquisite, absolutely delicious, the chef surpassed all our expectations, in fact we’ve eaten in Michelin star restaurants that didn’t compare. Well done to The Manor ! A real 5 ⭐️ experience 😊

Disgusting service. Menu options limited based on the fact they don’t have half of the ingredients…. ‘Waiting for deliveries’. The staff in this shop are rude. The management accept no responsibility for anything and make excuses. They don’t value their customers as they once did.

Great local pub normally for the younger generation. Massively over priced for drinks but has a great atmosphere and large beer garden Not kid friendly though

Needs a thorough clean inside and out!