Caffe Nero in Ipswich

Update after a couple of years - excellent service in this Nero, staff are on the ball rapid with orders and care about customer aervice. Great coffee and good c

The staff are unbelievably happy and always welcome you! The cleanliness isn't so great. Coffee excellent

Loved the coffee and impressed with the service of the girl with bangs. She’s amazing with customers

Great coffee and cake, but if you must allow dogs in restaurants please keep them off the chairs.

Always a good experience here. Lovely staff. The plant based granola slice is really yummy.

Great coffee, lovely staff and fast service.

Accessible toilet unclean. Tea leaves, escaped from mint-t bag into pot and cup😢🥴

Great staff and lovely pastries apricot and custard also muffins, yummy. Café pet friendly and that's also a bonus.

The coffee is of high quality, the staff are friendly and I recommend you try at least once the banana and hazelnuts loaf cake is sensational

Lovely coffee and lemon 🎂 staff very friendly

Always gorgeous coffee, great service, tempting / different cakes and cookies

By allowing well behaved dogs in it is a bonus to us dog lovers. Coffee and pastries although somewhat priced on the high side are normally very good especially the apricot pastry when it comes out of the oven.

Always a lovely place to go, really enjoy the atmosphere and the staff are super friendly and helpful

Real Italian coffee really enjoyed

Furniture is a bit shabby could do with a clean. Fully loaded hot chocolate was nice.

Staff very attentive, increase food and drink choice. Would like to see special offers and could benefit some furniture refurbishment.

Love this place for really good coffee and all other yammy drinks they make. The staff is always nice. Just think they might pay more attention for cleaning

Always a nice little place to go. Fast service and hot chocolates are delicious! Do nice paninis too!

We love coming here for coffee and cake. Nice and friendly staff.

Portions not as generous as other chains.

First time in cafe Nero, excellent place, recommended

Nothing wrong with the food or coffee but the waitress was just extremely rude, told us off because she thought we were sitting at the table without having ordered anything (we actually had) and didn’t even give us the time to explain ourselves

Just love the feeling this place gives. Great staff and always great coffee and bakery

Was a little slow to be serviced

Very helpful staff and really knowledgeable about the coffee

Always love Cafe Nero (though their chocolate fudge cake gets sold out quite often 🥹🥲), staff are friendly, only downside is if you choose to sit in, the tables are often not cleaned/cleared so you may have to clean a table to get a seat.

Tried excellent new Brazilian blend

Too hot today and no air conditioning on. When I asked why: "Because it doesn't work with the doors open." Then close the doors!!! They really couldn't have cared less. I should have left, but in the end I sat outside. Not good!

アイスカフェラテを頼んだが勝手にスキムミルクに変え山盛りのヘーゼルナッツ入りにカスタムされていた。 甘すぎて飲めなくてそのまま席に置いて帰りました。 アイスカフェラテプリーズしか言ってないのに勝手に値段が高くなるカスタムするのはアジア人差別？？ カフェネロは2度と行かないと心に決めた。

Good food, fab oat latte. Staff really friendly, professional and helpful.

Always Google coffee is amazing and you can taste like coffee friendly and welcoming staff

Used the toilet first then had a coffee to takeaway. Toilet was disgusting. Wee on floor and toilet was dirty. Broken soap dispenser. Grim. Coffee latte was like dishwater. Tasteless.

A good cafe in the western part of the town centre.

Evie the manager is wonderful, so polite and friendly always makes times for everyone! Total credit to the company. Keep up the amazing work. ♡

Just the place to relax and write

Good service and plenty of room upstairs

As usual realy awful Americano because even after returning drink to be rectified two occasions the same person insists on filling the cup to the very top taking away the coffee strength. Couldn't care less attitude.

Very good but can somebody order sone sweetener. Thanks

Lovely and clean I thought the tea was very expensive especially the size of the tea pot well small doesn't do it justice......

Wrong drink.dirty sticky table.dirty used tissues on the seat. Bad experience.

Favourite coffee shop because their coffee is better than the rest

Bad staff.The member of staff with childish platts took my full card and pretended she hadn't seen it!

I had a pleasant time at Cafe Nero, Covid rules were in place, the coffee was delicious and the service was good. Thanķ you.

I use this coffee shop on a regular basis and there is always quick service and friendly staff even through lockdown. Click and collect or go in and order.

Very good branch with freindly staff.

Dodnt like it here, saw one member of staff drop a slice of cake on a cheesecake, and this cake was carrot cake with nuts on, jvegot a nut allergy good job I didn't ask for cheese cake, not happy with that at all, intact very disappointed, I got a mint chocolate chip hot chocolate, and couldn't taste the mint, couldn't have a mince pies ot had nuts in it, that wasnt labelled with nits on it, good job I asked really, not happy at all

Excellent service by a friendly member of staff. Keep up the good work

Best coffee shop out of the 'chains'. This particular Cafe Nero is lovely and they always make a good coffee.

When ordering delivery, order always come wrong and always missing delivery notes. Be aware when ordering delivery! Not impressed. Once i have ordered hot chocolate, to add cream, 1 ham and cheese croissants, bacon sandwich and a lemon cake, I received two ham and cheese croissants, hot chocolate without cream and a muffin. On the last occasion it was the same, do they not read the order correctly?

Good coffee and friendly chatty staff. Great. Well done.

Friendly staff but my drink had more foam than coffee. Over priced

Good place for coffee but bad for work as internet is horrible.

They make the best coffee,aircon on a very hot day and always friendly staff

Staff were friendly, Reasonable prices 🤓

Lovely lunch today, very helpful and pleasant staff. Added bonus of 50% off our bill via the new government scheme. As a result my daughter and I shared several extra treats 😁

I've not been here for a while.

Good service. Safe environment.

Great customer service from whole team, and great coffee, my nieces really enjoyed the visit and although food choice limited, They enjoyed what they had. Thank you

Look it's a cafe Nero so if you have seen one you have seen them all but the service was good and the food was hot and timely. Would go again... yes definitely. Hey when you are in the mood for something familiar look for a brand... Right?

They have fabulous apricot croissants! Like all Cafe Neros.......

Friendly service and a nice coffee.

Great service and great coffee :)

Every member of staff are always polite and kind with a great smile :) The place is nice and tidy, better than Costa

Best coffee shop, generous with free drinks on the app, but need one out of town!!!

You've probably been to a Caffe Nero before - you know what to expect. What makes (or doesn't) a coffee chain is the staff and the state of the cafe. The staff in this one are friendly and quick without rushing you. The building feels s bit tired and in need of a bit of attention. But for somewhere to take a break or meet up with friends before or after hitting the shops it's great.

quick service. nice hot chocolate

Staff dead nice at otherwise uninspiring city centre neros

Cosy and warm with polite staff

lovely coffee shop with nice coffee

Such friendly staff, kind and patient with me (diary free customer) and most importantly good with my kids, thank you xx

Staff where nice and let me change my order.

Very good Coffe good Costomer service

I find it very annoying to be asked wether I want cream in a frapp milkshake when I assume it would come as part of the £3.55 price tag. As this obviously is an extra charge and I have to tell my 10 year old boy it’s a no which is embarrassing all round. I do not like hidden charges but it appears cafe Nero doesn’t like their customers.

Run down feel to the cafe...needs some attention. Horrible toilet

Very noisy not easy to have chat with friends but food is good

My family and I visit Caffe Nero as often as we can. The hot chocolate is the best I have ever tasted and the Chai Latte is also delicious. The food is very tasty and the staff are always very friendly.

E minunat! Chiar daca nu toti barişti stiu sa prepare minunatele bauturi italiene! Care..dupa parerea mea sunt de neantrecut!

Staff is great! Super friendly. Great service and great coffee and cakes. Also, lovely toilets.

Clean store, very polite staff and quick service. Used 02 reward and staff were very welcoming as clearly had been busy earlier in day

Staff were friendly and efficient. Cafe was clean and well presented and the coffee was lovely.

Friendly staff. Good selection of hit and cold drinks and food

We gave this a try, instead of our normal rival better brand, but was unimpressed by the quality and taste of the coffee. The seating right near the window looks really worn from the outside, is worse on the inside. We won't be choosing this place again

The only coffee chain worth your custom.

The panini was good but took too long to heat it up.

The only thing O2 is good for! Caffe Nero!

Very good and very friendly staff and good service

A good coffee shop and great service

Great place to eat a snack, have a nice dessert and great coffee. Staff is also very helpful!

Great! Friendly staff and great coffee!

Ok bit grubby. Came out smelling like a cheap cafe

Very busy town centre coffee stop, no complaints, staff nice.

Friendly clean excluding the toilets

Would like to say how friendly and helpfully the two ladies working were,they were very busy but delt with customers fast and efficient.

Great place, very nice service and very good quality products.

Lovely ambience of a rustic Italian street café ... delightfully yummy muffins ❣

Cleaner than usual on most visits but hot chocolate had little taste to it

Helpful and friendly staff. Service was quick.

Warm atmosphere and good service.

Such helpful and friendly staff. Nice pastries. Lovely relaxing chairs too. Good for an informal meeting.

Very friendly staff and fantastic coffee :) a lovely ambiance