GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 259 opinions finded in 2 websites

site_photo4

Nº 232 in 502 in Ipswich

Nº 28 of 58 Other cuisines in Ipswich

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate

comment_iconOpinions

OK to just have a drink but not really an atmosphere and all very plain. Do not like the lights there either, half dark, no personal touches.

site_logo

Marga Gibbs . 2024-12-03

MORE AT Google

Nice cafe for a stop off for a coffee and cake.

site_logo

jilly pettican . 2024-10-20

MORE AT Google

The coffee shop is not that bad. It looks nice and clean. But the muffins and drinks are really bad. The muffins were dry and tasteless, and the coffee was cheap and bitter. It was my first time there, and I won't be going back. I wouldn't even touch the food or drinks there if they were free.

site_logo

Mo . 2024-10-13

MORE AT Google

The food and service are really good, and this is often the place of choice for us if we're in and around the Sailmakers because of the consistence. There are some great freshly made cakes and pastries on offer.

site_logo

Kevin Robins . 2024-10-07

MORE AT Google

Very attentive staff, good coffee, and selection of snacks

site_logo

Kay Cox . 2024-10-05

MORE AT Google

Excellent service, they bring your order to your table, staff are very professional and friendly, very clean and tidy, coffee and cake amazing, would highly recommend to visit

site_logo

hayley Last . 2024-09-28

MORE AT Google

Genuinely a great place to be. I have had a few issues and today I had the biggest issue of all. I can't see my previous review to edit it but it was a humiliating experience. However I went back and the man who I was previously speaking about tried to make amends. He explained his side and I explained mine and we've put it behind us physically. But I will forever be affected by it but he apologised

site_logo

Hayley Field . 2024-09-12

MORE AT Google

Nice calm atmosphere. You order and unlike most chain coffee shops, they bring your drinks to the table. I went for a Banoffee Frappe, which was delicious, wasn’t sickly at all! My friend went for a Jammie Dogder Frappe (pictured) Standard price for drinks, mine was £4.25. The muffins looked great, perhaps I’ll try one next time! There were also flavoured lattes & hot chocolate etc. This cafe would probably do better if it wasn’t in Sailmakers! The sign on the high street was what drew us in.

site_logo

Gemma Louise . 2024-08-26

MORE AT Google

On this day the place was very pleasant to sit and have lunch. Staff were very nice.

site_logo

Kevin . 2024-08-17

MORE AT Google

I recommend it, the service is great. Delicious coffee.

site_logo

Sylwia Gajderowicz . 2024-08-15

MORE AT Google

They do gluten free food we didn't eat this time hope next time Drinks are nice

site_logo

Steve Elles . 2024-08-02

MORE AT Google

Everything looked good but the egg mayonnaise sandwich totally lacked taste. Ham salad sandwich was the cheap ham and no mayo or seasoning available.

site_logo

Judi Brewis . 2024-07-09

MORE AT Google

Great place for a coffee & delicious muffins 😋😋😋 or like I just had so tasty jacket potato with chicken tikka and fresh salad😋 Staff is ever so friendly and make you feel very welcome. Always happ and serve you with the smile on the face what makes your experience even better. Been there few times and definitely will be back!!! Thanks Guys!! HIGHLY RECOMMENDED!!!!!

site_logo

Karol Piekarski . 2024-06-19

MORE AT Google

Love going in here for a coffee and chat. Food lovely.

site_logo

Alison Thomas . 2024-06-02

MORE AT Google

Friendly place. Staff very helpful and friendly. Drinks and cakes great!

site_logo

Lord David Meacham . 2024-03-28

MORE AT Google

I’ve been going how for a long time when I started was very good no issues. Since management has changed and new staff came in realised a few issues but not too bothered went in today to see prices had gone up (large cappuccino) when I got my coffee it was half the size as it was previously and on top of it wasn’t the coffee I’m used to, very milky and disappointing. Unfortunately I work in the area and get discount but never got it. Won’t be going back no which is sad. Better places in the area which are cheaper and have a better coffee overall.

site_logo

Jacob Brown . 2024-03-10

MORE AT Google

Great news. Gluten free food again 😋

site_logo

Merle Holbrooke . 2024-03-09

MORE AT Google

Good coffee and a top rated bun. I could enjoy being here more often.

site_logo

richard pilgrim . 2024-02-19

MORE AT Google

Nice cosy place within sailmakers shopping centre in the heart of Ipswich town centre. Parking close by on top of Lloyds avenue or buttermarket. Great selection and option in both sandwiches and drinks along with breakfast. Friendly staff and very helpful...

site_logo

Motin Khan . 2024-01-30

MORE AT Google

The prices are ridiculous £3.15 for a pale looking and not so nice tasting sausage roll advertised cheaper but they handle put the new prices out

site_logo

Kelly Brundell . 2024-01-02

MORE AT Google

Staff were lovely however the food was barely luke warm and a bit over priced for what we received

site_logo

Charlotte Sutton . 2023-11-11

MORE AT Google

We were so pleased with so many gluten-free options and the most lovely staff!!! The food was very tasty!

site_logo

Gabriela Guizzo . 2023-10-05

MORE AT Google

Excellent selection of freshly made cakes & pastries, toasties, paninis on show etc. Thought we'd try the bacon in brioch bun and a sausage roll, pot of tea and a green tea and peach ice tea. Sadly the bacon was fatty and not good quality and about 4 rashes which was a bit excessive for a round bap. The ice tea was mainly syrup, my teeth almost jumped out of my mouth! I was patient enough in the hope that the ice would help dilute the mixture, but after 20 mins of stiring and having had 2 sips, I had to leave it. I could've queued again to have things rectified but didn't have the time.

site_logo

Suffolk50 . 2023-07-31

MORE AT TripAdvisor

Lovely food and drink..the muffins are always baked to perfection and taste like good ol home baking..such a shame that the staff working today were unfriendly and not very helpful..never have experienced this before, we were very disappointed

site_logo

Donna Ellis . 2023-07-02

MORE AT Google

Nice little cafe friendly staff

site_logo

Helen Tew . 2023-06-11

MORE AT Google

This is a lovely quiet retreat from the hustle and bustle of the town centre. Located in the Buttermarket Shopping centre you are one minute from the town centre. They have a great range of teas and coffees as well as cool drinks for those hot days (when they come back). There is a really good selection of hot food options from sausage rolls, a must try to paninis. The thing you must try are their muffins. All made fresh in store with an exceptional range to choose from.

site_logo

Anthony Stewart . 2023-04-28

MORE AT Google

Lovely coffee shop, delicious toasted sandwiches and panini, and then there's the cakes mmmm! Also has toilet facilities with disabled and baby change. Lovely staff. Update - still a very good coffee shop. Very busy this morning, which is good 👍. Would be nice if there were a couple of vegan sandwich options.

site_logo

Glenda Briggs . 2023-04-21

MORE AT Google

Fantastic place to enjoy a coffee and muffin…lovely staff and so cheerful…A* customer service

site_logo

Pat Griffiths . 2023-03-30

MORE AT Google

Great service good staff go get a mango smoothie 🔥🔥🔥🔥

site_logo

Ryan Bartram . 2023-03-30

MORE AT Google

A good coffee shop as a change from the ususal chain coffee shops.

site_logo

COLIN JACKSON . 2023-03-09

MORE AT Google

This is the main cafe in Sailmakers, so is convenient for shopping expeditions and meetings. The service and range are very good.

site_logo

Stephen Lark . 2022-10-02

MORE AT Google

Always friendly and courteous, excellent service

site_logo

Graham Hillebrandt . 2022-09-25

MORE AT Google

Lovely coffee here ...none of the high Street prices 😉

site_logo

sMEGHEAD 40 . 2022-06-22

MORE AT Google

They will not give you the same service if you only call in for coffee. I think they get miffed if you pass on the food.

site_logo

Melvyne Cambridge . 2022-06-09

MORE AT Google

Very comfy and welcoming. Plus the coffee is great and the muffins divine 🤩 most definitely coming back soon!

site_logo

Sandy Fragata . 2021-10-28

MORE AT Google

Visited Ipswich shop 3pm today, thought it was closed as we waited to be served whilst girl finished sweeping up behind counter next to uncovered food before serving us. Had a cup of tea and this is what my milk came in! Wanted a cake, but there was quite a few fruit flies on them and flying around the cabinet, she said they just "shoo'd" them off as she couldn't do anything about them!! Won't be going back there!!!

site_logo

Z3128NLdenisec . 2021-10-13

MORE AT TripAdvisor

Delightful as usual. Great to have them back.

site_logo

Heather Moir . 2021-04-13

MORE AT Google

Excellent service can't fault the staff at all lovely warm welcome when u enter the building

site_logo

Darren Corken . 2020-12-22

MORE AT Google

Staff very helpful and knowledgeable. Coffee fab.

site_logo

Sarah Adams . 2020-11-05

MORE AT Google

Nice bacon roll and a cuppa. Would go again.

site_logo

David Cole . 2020-11-03

MORE AT Google

Amazing muffins and goid prices

site_logo

Tracie Pringle . 2020-09-11

MORE AT Google

Extremely rude manager, basically attacked a customer for asking a question Wouldn’t talk to my friends / family in that way let alone a paying customer...

site_logo

Zoe Newman . 2020-08-15

MORE AT Google

I always come here when I pop into Ipswich! So many yummy muffins!

site_logo

Amy . 2020-02-19

MORE AT Google

Great cappuccino. Lovely staff. Recommend for a brew. Very clean x

site_logo

Julez Blanchard . 2019-12-27

MORE AT Google

I haven't been in a cafe for many years but popped in to bb's for a quick drink and muffin. I expected the muffin the have the usual cheap taste but I was pleasantly surprised as it was so tasteful and not sickly. It was busy with only 2 members of staff working with a batista named Sophie being at the forefront. No stress, no panic, everyone is calm and chilled. I was very impressed. Keep it up!

site_logo

HonestGuy15 . 2019-12-26

MORE AT TripAdvisor

Brilliant situation for toilets great selection of cakes and coffee etc

site_logo

Trevor Hopkins . 2019-12-18

MORE AT Google

delicious coffee late and sandwiches

site_logo

Acreative A . 2019-11-21

MORE AT Google

Good food and drinks but service very slow at times and lack of staff.

site_logo

Harrison Turner . 2019-11-20

MORE AT Google

Everything was just great, food, entertainment, cleanliness, staff

site_logo

Colin Hanks . 2019-10-05

MORE AT Google

Great place, great service, great coffee and Muffins

site_logo

Kelvin Cracknell . 2019-10-04

MORE AT Google

Calm relaxed and the best service I love relaxing here after a days mingling with humans it's great for unwinding in a quiet and peaceful cafe with the best coffee in town and nice smiles

site_logo

Chris Gibbons . 2019-09-25

MORE AT Google

Muffins amazing coffee good slightly overpriced

site_logo

Alan O'beirne . 2019-09-18

MORE AT Google

This is not the first time the service here has been bad. Just had to write this time , was waiting to be served for nearly 10 minutes kept calling the staff from the kitchen. the girl chose to ignore us and carry on with whatever she was doing in kitchenthere was a staff member just stood by the counter she had obviously finished her shift and wasn't going to help or call the staff member from Kitchen. The manager lazily pushed a broom by the front of the shop andtgen stood chatting In the sail makers shopping centre the. Brought the broom in the shop and wandered through the sale makers with the off duty staff member we did get served after about10/15 minute from the staff member who was in the kitchen, . She was rude very uninterested wouldn't know what customers service was and the drinks she made awful. As I said this hasn't been the first time the service g has been bad but it will be the last

site_logo

Mark G . 2019-09-04

MORE AT TripAdvisor

it was the best tasting muffin iv tasted 4 a very long while an it was also nice 2 eat with my coffee the staff was helpful an took my tray 2 the table the toilet was well kept clean being a loo 4 all an the camera's that hung from the walls made it a lovely talking subject as imin to photography

site_logo

JANE DENISE K . 2019-08-07

MORE AT TripAdvisor

Fresh baked muffins and friendly staff

site_logo

V Dabao . 2019-07-19

MORE AT Google

Lovely place lovely people go on at least twice a week

site_logo

Annette Frost . 2019-07-18

MORE AT Google

Nice to sit and relax with a nice coffee no phone signal but free WiFi great

site_logo

Richard Clarke . 2019-06-24

MORE AT Google

The muffins are some of the best in town! Prices are great and the customer service is very good too. However, when I arrived for lunch, I noticed a lack of choice for savoury foods.

site_logo

Oliver Smith . 2019-06-18

MORE AT Google

Amazing service & enjoyed the meal

site_logo

Tanya Mayhew . 2019-06-07

MORE AT Google

Pleasant staff. Always get a good service.

site_logo

Pedro Rodrigues . 2019-05-31

MORE AT Google

We had a great lunch finished off with lovely muffins

site_logo

Ian Evans . 2019-05-31

MORE AT Google

Alot if tables needed clearing but friendly staff

site_logo

Elaine Morrish . 2019-04-12

MORE AT Google

Lovely coffee and the staff are pleasent

site_logo

Katy Langgaard . 2019-04-03

MORE AT Google

I love this little coffee shop just ideal to have a cuppa before getting on bus home.

site_logo

Rosemary Arthur . 2019-03-25

MORE AT Google

Amazings muffins and delicious hot chocolate

site_logo

Liza Holmes . 2019-02-08

MORE AT Google

Friendly staff, the coffee is lovely but the scones are very dry.xxx

site_logo

Jane Saunders . 2019-02-01

MORE AT Google

Centrally located and right in the heart of Ipswich's shopping area, BBs is a delightful, well managed muffin shop set amidst a multitude of outlets in the Sailmakers shopping mall. I've used BBs quite a lot recently because it's so handy for that welcome break whilst shopping and such a comfortable place to meet up with friends for that quick natter whilst enjoying a great coffee and bite to eat. BBs Muffin Shop is bright, cheery and spotlessly clean throughout, and although quite spacious, it still retains that comfortable, cosiness which is so nice when dining out. The food served here is also very good being freshly made each morning. My particular favourite is of course the muffins, especially the apple and cinnamon variety, and fruit scones which are just yummy! Coffees are amongst the best I've tasted in Ipswich. BBs staff are all very polite, pleasant and friendly and are quick to clear tables as soon as they become vacant. Although there's only one toilet for everyone's use, like the rest of BBs, it's quite spacious, and staff keep it spotlessly clean. So how would I sum up BBs? Well, I can only think of good things to say about it which says it all really, and probably the reason why it's fast becoming a very popular place to eat in Ipswich. I'll end my review by saying, sometimes it's nice just to sit outside in BBs seated terrace with a coffee watching shoppers busily passing by clutching their bargains and discussing what they've bought in the sales. People watching is a great pastime, if you've got the time! Try it sometime. But try BBs first – you won't be disappointed! Happy dining! Lee A.

site_logo

Lee A . 2019-01-25

MORE AT TripAdvisor

The muffins in BBs are delicious, however the customer service can be lacking. In my last two visits I have been given the incorrect drink both times. I also find that the staff will say hello to you and start taking your order before being distracted by another member of staff and turning away without so much as an "excuse me". The glasses for tea are not the cleanest (streaked from a dishwasher I imagine) and the panini I had previously was underfilled and overcooked. In all I would say pick up your muffin to take out but make sure you get the one you ordered.

site_logo

C Merson . 2019-01-21

MORE AT Google

Love bb's lovely cakes wonderful staff

site_logo

Benita Felgate . 2019-01-15

MORE AT Google

Caramel hot chocolate was far too sweet

site_logo

Ben R . 2019-01-11

MORE AT Google

A quaint coffee shop with an excellent choice of cakes and snacks

site_logo

Jim Robinson . 2019-01-08

MORE AT Google

Very nice hot panini and cake. Just very limited on food choices

site_logo

Dan Perkins . 2018-12-29

MORE AT Google

I was in the cafe earlier today and as I went in and ordered the women who was working there didn't know how to make certain things on the menu but luckily another staff member came back and made it for us.

site_logo

Paul K . 2018-12-19

MORE AT Google

Avoid if you have allergies !! the staff member that served us was moody and petulant to say the least and had NO understanding of food allergies at all , cross contaminated a gluten free muffin and couldn't understand why it would be a problem !! just became stroppy when pointed out the problem , won't be visiting here again , would rather look elsewhere and find a cheery manner and some food intolerence/allergy awareness

site_logo

Kath Harvey . 2018-12-18

MORE AT Google

Very friendly staff, quite small cafe in Ipswich, would highly recommend! The menu could be better but if you like the classic, cakes, sandwiches then this is the one for you! If you want actually meals then it’s not the cafe for you but if you want a snack I would highly highly recommend!

site_logo

Robert Kinge . 2018-12-11

MORE AT Google

Their muffins are insanely good!

site_logo

Andrew “Whit86” Whitmarsh . 2018-12-09

MORE AT Google

Very good pleasent staff and good service

site_logo

john newton . 2018-12-04

MORE AT Google

Was a regular customer. Wanted the Festive Muffin deal of 4 for £7.50. Sadly staff said not possible and it was £9.30. The staff were standing right next to the Festive Deal board but just shrugged their shoulders. Nobody seemed to be able to explain it. Hate being robbed.

site_logo

I7272YNtonyb . 2018-11-28

MORE AT TripAdvisor

Popped in with my little boy while out shopping having not been in the Ipswich branch before. The tables were filthy and the toilet was disgusting - and clearly not from just today, it was a messy build up from several days or even weeks which had been overlooked. The staff didn't smile or say please or thank you either, very unwelcoming, the complete opposite to the castle mall cafe in Norwich. The muffin was lovely though - only good part!

site_logo

littleraindrops1990 . 2018-11-16

MORE AT TripAdvisor

Good coffee and food in the mornings. A helpful and kind service, and so friendly.

site_logo

Michael Green . 2018-11-15

MORE AT Google

Lovely little coffee cafe, often call in when I have shopping, people are nice and friendly,

site_logo

Gillian Harrison . 2018-09-13

MORE AT Google

Excellent coffee & muffin, great service but Daisy seemed to be on her own...could of done with help to clear the tables. Nice relaxed environment.

site_logo

Tony Robinson . 2018-09-05

MORE AT Google

Always love it here. Staff are really friendly and helpful and food is always great

site_logo

sharon sturman . 2018-08-12

MORE AT Google

Although they got my order incorrect I still give them a good rating for cleanliness, facilities and value.

site_logo

Susan Maddeaux . 2018-07-17

MORE AT Google

Visit here a lot very welcoming, Love the service love the muffins , also love the review where a lady was served a coffee in a disrespectful manner!! That's reading a lot into placing a cup on a table also states this distressed her!, I'm sure BB's is missing your custome and your drama.

site_logo

Heidi C . 2018-01-26

MORE AT TripAdvisor

Always in there getting my coffee very polite staff there muffins made every day take them home for my kids they live them.

site_logo

Tracie S . 2018-01-20

MORE AT TripAdvisor

I visit BB's on in a regular basis. I find the coffee is lovely, the muffins great and the staff are very lovely and accommodating. My only criticism is they stopped the muffins with the chocolate ladies on, I now have to make do with the chocolate balls 😊.

site_logo

Stevejmoore79 . 2018-01-18

MORE AT TripAdvisor

this is a great place for coffee and muffin, they are baked on site daily and have a great selection. if you are lucky you will catch them as they have just baked some and these are truly wonderful.

site_logo

julian c . 2018-01-18

MORE AT TripAdvisor

This a popular meeting place for myself and my family. They do the best muffins and always have a wide selection of flavours. The coffee is also a tastey treat on a cold day. They have a selection of sadwiches and rolls aswell. The staff are happy and friendly and its nice to see a familiar face when you walk in. Prices are very competitive and I would always choose BBs over the other large coffee shops. Situated in the Sailmakers lower mall so u can sit outside and not get cold or wet. Great for friend or family meet ups.

site_logo

KaeLFox . 2017-12-06

MORE AT TripAdvisor

Where do I even begin, me and my co-worker visited today, we were really not impressed. Firstly, both of us asked for coffees with syrups; neither of us got the syrups, making the drinks plain and boring. Then, the manager rudely presented us our drinks in a disrespectful manner, which left us emotionally distressed while leaving the establishment. He also had the nerve to not put the lid on properly causing my suit to look ruined and unprofessional. All in all, we were not satisfied with our visit and will not be returning, you’re better off going to Costa or Starbucks as you get your money’s worth.

site_logo

Oxify . 2017-10-27

MORE AT TripAdvisor

Love this place. Staff are always happy and friendly. Food and muffins are not to be missed. It has become a weekly stop for lunch, on my own or with the wife.

site_logo

simontazo . 2017-08-29

MORE AT TripAdvisor

Great place to stop by to have great muffins. Price wise £2.10 per muffin and coffee £2.80 (large). There's a special price for £4.40 regular coffee with muffin, if you don't see the advert they don't tell you.

site_logo

flamartins . 2017-08-19

MORE AT TripAdvisor

We came across this cafe after a rare trip into town. It is in a prominent position in Sail Makers and was constantly busy throughout our visit. We just had coffee which was very good. There are a vast range of sweet and savoury snacks on offer. Staff are really pleasant and service was very swift. Definitely worth a visit.

site_logo

MagsB57 . 2017-08-01

MORE AT TripAdvisor

We often stop here when in Ipswich, as you always get a good cup of tea and muffin, and the staff are really pleasant.

site_logo

littlepinkhearts . 2017-07-27

MORE AT TripAdvisor

I tried this just by chance as I was meeting somebody nearby and was lured in by the smell of coffee. What a surprise. A warm smiling welcome and a comfortable chair was quickly provided. The coffee was excellent as was the muffin I was tempted to. This place is clean and bright with a quirky decor which is amusing. The outside "garden area" is a place I like to sit and watch the world go by.I was pleased to see disabled toilets provided. All in all a great little place with good service and nothing too much trouble. Conveniently near the 'bus services.Now my regular coffee shop.

site_logo

R7133GUgeorged . 2017-06-07

MORE AT TripAdvisor

Always good coffee and great muffins. Muffins seem to come out in smaller batches so are always fresh and dont seem to sit around. Much better than other larger chains

site_logo

Julien D . 2017-06-01

MORE AT TripAdvisor

Came here for catch up with friend Lovely muffin & tea for £3.95 Service was a bit slow Lots of dirty tables But liked the loyalty card

site_logo

BubblyS . 2017-02-28

MORE AT TripAdvisor

went in here as was really fancying a cool frappe and yes though more expensive than the local pubs this was nicer and also had a toasted teacake that was bought to my table promptly and lovely and hot. This place has a disabled toilet and good helpful staff on hand ready to help if needed.

site_logo

Tristen S . 2017-01-17

MORE AT TripAdvisor

We regularly drop in for a pot of tea when shopping in Ipswich. A good pot for two in a proper china teapot with more than enough milk for the four cups of tea.

site_logo

Richard S . 2017-01-04

MORE AT TripAdvisor

Went in here later in the day so was relatively quiet. (Thurs pm 7th Oct).

site_logo

rachey6464 . 2016-10-08

MORE AT TripAdvisor

Similary restaurants in East of England

restaurant_img
4.2

322 Opinions

location-icon25 Neptune Quay
Other cuisines
outdoor_seating_201827takeaway_201827delivery_201827

Great coffee spot. Top quality espressos & cappuccino.

restaurant_img
4.2

855 Opinions

location-icon22 Lloyds Avenue
Other cuisines
outdoor_seating_211509takeaway_211509delivery_211509

They brew their own beer and have a good selection of others. Ask for a taste ...no problem. A very friendly bunch and a real nice place to spend a few hours. One of the top 10 places to go to in Ipswich.

restaurant_img
4.2

418 Opinions

location-icon23 Black Horse Lane
Other cuisines
outdoor_seating_219263takeaway_219263delivery_219263

Popped in as had half an hour to kill before I had to pick up my son from a class and it looked cosy. I thought I’d travelled back in time when I was charged £1.35 for a half a pint of the guest ale. In 2024! Not often you’re surprised by how cheap something is these days! Lovely old school atmosphere and friendly staff too.

restaurant_img
4.2

1627 Opinions

location-icon
Other cuisines
outdoor_seating_200362takeaway_200362delivery_200362

25 of us were here for a christmas works do and the service was amazing, food was delicious and the cocktails were outstanding! Nothing was too much for the lovely staff, thank you cosy club!

restaurant_img
4.3

669 Opinions

location-icon1 University Avenue
Other cuisines
outdoor_seating_82870takeaway_82870delivery_82870

Only visited for coffee but was very good