Caffe Nero in Sheffield

Staff are very amicable.. An Go beyond to assist.... Service was amazing 5 star ⭐⭐⭐⭐⭐ well done ✅

Come here regularly as I work across the road from them, must say out of all the cafe Neros I've been in in city centre this is by far the better one, customer service is always spot on, the coffees always taste nice and look very well crafted and the place is always clean and smelling fresh! Credit to staff Claudia and Joe there service is fantastic! If your a coffee fan I'd definitely recommend coming here!

🥰🥰🥰 Delicious sweets, lovely staff, definitely try it

I visited Caffè Nero with my wife, and I bought a late to take out. My wife is heavily pregnant and asked to use the toilet but was refused by the staff since they wanted to clean and close the store, despite it was 18:10 on Thursday and the closing time was 18:30.

Passed by Caffè Nero for some coffee to go. It was very good coffee and excellent service. Thank you. @15:30 7th May

EXTREMELY RUDE STAFF. Lack basic manners and respect. Very unwelcoming, condescending and offensive!

Even though this is a chain coffee shop, this is a great Caffe Nero branch. The staff are super friendly and the drinks are always well made and delicious. I go out of my way to go to this Nero's instead of the others in Sheffield as it's a much more comfortable experience.

Bit dark & dingy at the back but okay, atmosphere quite light and positive, people with books and laptops, that kinda thing, neighbourhood looks a bit shabby

It's never open at 6.30, sorry to have to say it.

Come in here most days and it’s nice and quiet for getting work done. Was in a rush today and spilt my drink just after ordering it and the barista very kindly made another one, favourite coffee shop in the city.

This shop has been here for over two years and has been great until recently, when I encountered the same staff in a row who was very rude. This is a bad review for her only.

One of my more favourite cafe neros in Nottingham. Spacious and not usually as busy as others but can vary.

Always a good cup of coffee and the staff are very pleasant

Amazing coffee and nice environment

A winning combination of amazing and friendly team, good coffee, cosy space and perfect location

Really nice coffee place. Pleasant surroundings. Good space to chill or even do some work.

The staff, especially the manager, were so friendly and chatty. Clean toilet too - thanks to the jingly key! 😊

الكفي مريح و هادئ جداً و اطلالته ممتازة ، مناسب لدراسة

The caramalised biscuit latte is sooo good 😍

Never open in the morning at the opening times stated.

A lovely place to socialise with family and friends.

Very bad experience, the white woman with brown hair was very rude and impatient, I ordered 4 drinks on the APP to pick them up, they were 2 iced Americano and 2 iced lattes, when I went in, I told her that I was coming The one who went to coffee just wanted to remind her that I had already placed an order on the APP, but her response told me that I thought I was urging her. Finally, I got the coffee and put milk in my 2 iced Americano cups. I asked her which two cups were lattes and which two cups were Americano cups. Her answer was irrelevant, saying that all four cups had milk added. I'm like? ? ? ? ? ? ? ? . The most ridiculous thing is that I told her I need to take my drinks to the car, so I need a tray and bag, and she actually told me that I am self-collecting drinks and can't give me a tray and bag! ! ! ! Really bad experience, I don't know why NERO finds this kind of staff. But I don't want to get into the issue of racism, even though I'm a person of color.

Surprisingly spacious cafe with extra seating upstairs. A good quiet option with predictable fare on a busy street.

Seems a good place to kill time but trust me, you will regret after you set down. Because the network inside its really bad.

If you want a cup of tea when your out and about in Sheffield - Division St - Don't Go Here!!! You don't get a pot you'll get a cup that is only 1/3rd full and if you ask for more hot water you are asked 'and how much do you want '! Nice enough staff (who were only standing in from another site) but why not give a pot, I understand there's a hospitality crisis but if this is what you get when you visit to support a store then I am Not Sorry - I Will find a venue who offer Value For Money - Avoid - my partner wanted to complain but it's Christmas and who wants to be grumpy

It's a struggle to get these guys to put stirrers in a bag lool

To the young ladie at Caffè Nero Devision Street Sheffield who today of all days suffered unwarranted abuse from an absolute oxygen thief. I want congratulate you on how well you kept your composure whilst such abuse was being thrown at you. You held back your tears and with a quick wash of the face you were back to it. Believe me when I say this myself and the rest of the service personnel that were with me wished we weren't in uniform and could have done more for you. You're credit to your Caffè and your team. I sincerely hope the rest of your day went swimmingly. P.s that Hot chocolate was perfect thank you.

Best place to grab a cuppa coffee and pastry or cake. They have sandwiches, paninis and soups too but i wouldnt say I'd go just for them. I think they have the best Chai Latte out of all the big coffee chains and a good selection of sweet breads and cakes. Staff are always super friendly and the atmosphere is nice and quiet.

Cool place to be, great coffee and great staff.

Festival service and friendly staff

Lovely place to vist , very nice coffee and the staff are friendly and very polite, best coffee house in Sheffield

Very pleasant trainee staff. They kept the place clean and offered friendly efficient service. Ample seating inside. Key kept at the counter to use the toulet facilities.

New trainee staff served politely and efficiently. Tables cleared and cleaned. Comfortable seating. Toilets accessed by a key held at the counter. Happy to return here again.

Great coffee, great staff and comfortable seating.

Nice Caffè Nero, but all the tables were dirty and not cleaned so we had to sit on a dirty table and keep our drinks in our hand all the time

Really good coffee and quality cakes

Staff always friendly here and great drinks. Used to visit a lot when O2 offered a free drink each week.

Brilliant staff! Always pop over in the morning for my coffee 😊

Tends to open later than the advertised time of 7am which is inconvenient on my way to work. Have to walk to the Fargate one instead. If your staff can't get to work on time at least change the opening hours.

Great place to work,read,relax or meet friends. Good staff and friendly service.

Really lovely staff, was served by an American lady and she was so friendly and dealt with an old bloke having a moan at her in a very professional manner. Food is a bit pricey but it is good!

Visited mid morning so fairly busy. Lovely barista working. So cheerful and chatty even though busy. Excellent at multi tasking as working alone. Sat inside and it was spotless.

The area inside is really nice, with a variation of couches and different types of chairs. All the tables are a nice black white marble. The drink selection is good, with a choice of cows milk, soya milk, coconut or oat milk. Thought the coconut and oat milk are an extra 50p. It doesn't say on the board the different flavours and this makes it hard to know what you want. The service was quick.

Good coffee. Pleasant surroundings. Limited offering of savoury items.

Efficient service relaxed atmosphere

Relaxed and friendly. Just popped in for a quick coffee...

Staff are friendly and welcoming and attentively listen to specifics of drink orders.

Called in for a coffee. Just a normal coffee, not many cakes to choose from but it was a Monday morning.

Just a normal coffee house. Not a great selection of cakes or biscuits. But it was a Monday morning.

Emma and Mike, they have received me spectacularly well and have treated me with great kindness and very friendly.

Great service. Polite courteous, friendly. Really pleased, plus the coffee was nice too

Nice place to grab a coffee. Comfortable indoor seating with local amenities around.

Comfortable and friendly service

The best Caffe Nero in Sheffield!

Good caffe sadly due to covid all drinks are served in plastic caps what is a not good for environment

Friendly staff. Really trying with the social distancing message and I love hot chocolate milano

Lovely atmosphere, friendly staff Very welcoming

Excellent food and drinks good coffee friendly staff nice ambiance

Nice coffee shop to do some work.

These chains always serve the worst coffee. Lovely staff though

Great place apart from the stamp app

Very friendly staff. Drinks standard Nero fayre. Biggest standout here is the staff who actually care about their job and good customer service 👍🏻

Quiet Place good for reading or working on laptop 😊👍 Try the flat white 🤗

Anti homeless, not to mention unhygienic, bathroom policy. Quite disgusting to have a single key pass hands between toilet goers and baristas all day.

Coffee is better than other chains but the staff take more than one order so you can be waiting longer than people behind you

Tastiest coffee from the chains. Lots of comfortable seating. Lovely staff. Near John Lewis and a great place to meet

Dogs are welcome, coffee's good, though as with all similar places, a little pricey.

Nice hot drinks, but a little pricey x

Friendly staff, one of my favourite places for a coffee and catch up at lunchtime

I had a voucher and had great difficulty down loading it the staff were fantastic they helped me gave me the coffee anyway and told me not to worry they were fantastic so was the place so clean staff cleaned tables straight away and made you feel special

Lovely coffee comfortable seats good service

Nice atmosphere, polite staff and central location!

Lovely coffee so cosy to sit and relax staff always so helpful

Great coffee here. Nice floor pan and seating. Comfortable and good for a quick chill when your around division st

The default venue for coffee after mass

Best cafe Nero and coffee shop in town

Gran lugar en el que me encontré cuando estaba listo para tomar un café. Personal amable y buen servicio.

Always friendly staff and nice coffee can get quiet busy at times.

This is my favourite coffee of all the chains. The coffee tastes good and they have a decent choice of paninis, cakes, etc. One of my regular places. This cafe is well placed on Division Street too. The staff is friendly and the seats are comfy. It's convenient to pay with the App from my phone, and it keeps track of the loyalty rewards too!!

Great place to relax and enjoy a coffee always made to feel welcome

Very cute place. Great coffee, and the staff is very friendly.

Great coffee and service as always

Never had a problem, the staff are always super friendly and very efficient. If I had a gripe it would be very minor, as in there were two broken chairs in the cafe area. One of theses was upside down by the table I used. As I said, a minor gripe. I use this cafe a lot and will continue yo do so 😀

Good coffee but the brownies were awful

A delightful coffee break with my family. The service was excellent and the lounge area was welcoming, relaxing and a perfect wind down space.

Dropped in here before a meeting great coffee and nice place to catch up with some work.

Best staff really polite good qualty food and drink and plenty of variety

Coffee wonderful as always Abd staff so helpful and friendly

Better than Starbucks coffee in my opinion. Isn't quite as nice as all the independents in the area

Nice coffee shop although a little pricey compared to Costa and Starbucks

Always a great service and great coffee here, open very early to for them early morning meetings.

Just like every other Nero, independent coffee shops are usually better but if you want to know what you are getting then come here

Good service and friendly efficient staff

Buen café Americano aquí. Servicio rapido. Conveniente para un descanso mientras compras. Situado en el centro del páramo.

For me the best tasting coffees and cakes at a reasonable price

Friendly staff, was served quickly and our drinks were very nice

Good people location muffins and coffee.

My coffee was really nice and the staff very polite and friendly

Fast service, comfy seating.Get the app for free coffee.

Pretty standard Cafe Nero, but not as busy as the one on Fargate.