Caffe Nero in Trafford

Would never go in these shops, a tax dodging company. With the Coffee House next door in Sale, a local business that serves great coffee with fantastic service I would never give a penny to Caffè Nero

Staff only care about their own work, ignore customer is waiting for order, also they don’t service the first line up person, just serve the customer they familiar. Also this is not the first time!? Very disappointing service👎🏻👎🏻👎🏻

I've always liked Cafe Nero coffee but this shop was underwhelming in terms of cleanliness and decor. Felt like everything was a bit grubby, sticky tables, and an odd layout of places to sit. Friendly staff but not enough to lift this to a four star experience

Whole place in need of a deep clean. Not enough staff on to collect used dishes and clean tables that have been used.

Excellent service, coffee, and food 👌

Great coffee. Friendly staff and dogs allowed, unlike some other coffee shops.

Don't order, always get it wrong and it's the obvious stuff

Friendly staff. Very clean, great service

Nice and quiet today little queue and short wait for everything.

Staff friendly and helpful (5/5). Coffee average (3/5). The whole place needs a deep clean and redecorating. Toilets in particular were filthy and the urinal actually broken.

Coffee excellent as always, but what a dark, cold and rather dismal place. Staff fine, but it is in serious need of an upgrade.

Liked it, nice and comfortable I didn't have any food there just coffee and a hot chocolate which was nice because it wasn't overly sweet. Staff were ok too.

Absolutely awful. Ordered on Just eat, items were totally incorrect! Coffee was disgusting and undrinkable. Waste of time and money do not recommend!

Care Nero is a popular place. A cozy place with outdoor seating. The drinks and food is a bit pricey in my opinion

Coffee here is great. The service could be better

Found this too expensive. 2 drinks. £10.10. Just a average coffee shop.

Just stopped for a cup of tea & was fine

Really like this Nero, probably the best in Manchester(of the ones I’ve been to), nice team, well made drink always, nice vibe and decent Wi-Fi!

This place is the pits in terms of cleanliness, we visited on a summer afternoon, decided to sit outside, most tables were vacant but piled high with used cups, plates etc…entrance is filthy. Needs a good clean , coffee is fine but who wants to sit in scruffy surroundings.

The best coffee in Manchester Love it 🤩

It’s consistently good coffee, but seems a little shabby, and is forever too hot - the heaters are on all day every day, making it unpleasant.

Great coffee, nice surroundings. Good choice of food.

Menu does not show all the drinks so you have to guess what is available!

It's really lovely coffee here. It gets very busy, so you can have a bit of a wait.

Friendly staff and great coffee

Expensive, it's always been a little more than others but it's really obvious now that their prices are high. Would I go back? Unlikely

It use to be a nice place for coffee and cake but is Very dirty and grotty that's why we hardly go there any more.

Best coffee this side of Milan.

Take away only & I was not allowed to sit in.

Bit disappointed with the service felt like the barista was focusing on conversation with their colleague rather than me or my purchase.

Service lacking, and don’t even do the hot chocolate Milano any more, which was the only reason to go here instead of next door.

Tired and shabby. Coffee was a nice standard but the overall appearance is poor. Toilets are dirty and need a general overall / refurbishment

Americano coffee too bitter n strong. Atmosphere dark n dingy.

Coffee great, staff struggle to keep the place clean and tidy

Lovely coffees, frappes and muffins. They've also got all sorts of other pastries, but I'm dying for the blueberry muffins which are very delicious.

My name is Paul,l am a regular of 10years.The manageress Magda l've known for that period of time.The standard of the service,& coffee is excellent. But the last 2 days,there has been no air-con working.The poor staff are exhausted,the customers including myself are not very happy. The first priority is customers. We will go elsewhere if you don't get it fixed. Thankyou. Just a quick update.Still no air-con.So have started taking my own fan in with me.Using their electric.

Made to feel like a nuisance for asking for allergen information during a visit here today. Tutting. Asking why I needed to know. Diabolical. Even a fellow customer commented on it. The drink I did have was so poorly made too. The only decent thing was the flapjack. I don't like leaving poor reviews but eating and drinking establishments shouldn't be treating customers so poorly when asking for allergen details, particularly given the severity of cases where people have suffered ill consequences. I thought recent legislation had created some change. Clearly not. I won't be returning.

Always good coffee and friendly staff, but looking a bit worn now.

The place looked like it hadn't had a good clean in a long while, wasn't impressed

3 coffees...£3:90... You decide !

Couldn’t believe how unwelcoming the staff were. It’s my preferred chain coffee shop and I’ve been here numerous times but today the staff were bordering on rude. Barking out ‘who’s next’ when in a queue it’s obvious who’s next and then just glaring at the customer waiting for their order. No welcome, no greeting, no professional enquiry, no ‘how can I help’ or similar. Most unusual the staff are usually very pleasant. Plenty of other coffee shops in the area.

Not the best coffee I had but it’s far too expensive

Disrepair, Toilets Broken for Weeks.. Toilet now mended.

Absolutely fab service here, and very welcoming, thanks ladies

As usual these days slow service. A lot if waiting around. Sadly not what it used to be.

Coffee very nice service excellent

Don't usually come here, this time the flat white was very good

The girls are very friendly and always polite

Always enjoy a visit to Cafe Nero, definitely better than the competition!

Nice food and coffee but uncleaned tables and could of done with a sweep round.

Great coffee and very welcoming staff!!! Great customer Experience

Coffee is alway good in any Neros cafe.

Fantastyczna kawa oraz super obsługa klienta

Had the caramel latte, absolutely divine. The guy who made my drink was really nice- definitely will be going again, my mum even commented on how nice it was!

Nice hot coffee but had to ask for fresh cup when I saw barista wiping lipstick off a cup with her thumb!

Very enjoyable, good coffee, excellent pain au choc, best tasted for a long time. Very enjoyable stay.....👍🏼

Nice and lovely service from the staff

Great coffee and very friendly staff

Lovely friendly staff, very welcoming of my dog!

Much prefer the independent coffee house next door.

Dirty outside,loads of debries of rubbish front door ,touch points critical 😔

Nice little cafe very pleasant nice cakes

Try the coffee house next door. Much better coffee.

Nice shop on busy shopping precinct with limited seating outside

I've recently been to this Nero and when I arrived the service was perfect and the workers were very polite, it was nice to see such a happy team. The drink I ordered was super tasty and the store was spotless! I'll be coming back here again as my new coffee hot spot, thank you to the girls that were working for making such a nice atmosphere. :)

Like all other Caffè Neros in the chain. The hot chocolate is decent.

Have used Neros for years, but it’s looking tired these days; in great need of refurbishment. There used to be some great staff (particularly Magda) but staff turnover seems to have gone through the roof. I still visit, just think they need to up their game now that Coffee House has opened up next door!

My order is awkward, the staff are fantastic. Beautiful coffee.

Great drinks great staff and service - grub good - love it !

The Milkshake should have just been called milk (no flavour), The Red Velvet Cake was more of a cheese cake, Waste of ten quid.

It's the best in terms of coffee from the big name coffee shops and the place itself is quite nice

Friendly staff, great coffee, clean and cosy...how can you go wrong

Always helpful, clean and efficient. Nice environment.

Staff very friendly, especially for a chain store, reasonably fast service and competitively priced against rival chains. Lots of seating available for the size of store.

The bestest, warmest welcome in coffee for us and our dog.

Nice place to relax in Sale town centre, close to small shops and Tecso supermarket is just short walk away. One of the more spacious Neros I have been 👍

Good but just not as good as the cafe next door

Regular visitor to cafe Nero Today in Sale our coffee was like warm and too weak I brought them back Pleasant staff replaced the drinks Hot but still weak! Said it might be the machines! Disapppinting

Great products hot or cold. Great staff.

This used to be the best coffee shop in Sale.... on my last two visits I’ve encountered incredibly rude staff... Sadly, once my gift card runs out I will not be returning.

Much better than costa( in my opinion).

Always great coffee and lovely ambiance

always friendly great service and never a long wait

Lovely coffee shop in Sale town. It can be really busy at times but the staff are great and give brilliant service every time.

Staff are friendly, its much like every other cafe nero

I like cafe nero, lovely coffee and the food is better than many other coffee shops.

Smelly toilet, the seat was hanging off the toilet I had to report it three times it looks dated and scruffy inside .

Always a good place for coffee and cake. Helpful and efficient staff. And the loos were clean too!

Ok but not exciting. Could do with a bit of a makeover

The hygiene is ok. The drinks are great. But, I ordered a hot chocolate (considering it is March it’s a bit weird) with cream however, when I had the cream it seemed off. I thought it maybe needed to be with the hot chocolate for it to taste nice and I mixed it in with the drink. But still it tasted really weird. Then I proceeded to mix the cream in and finally it tasted ok after taking out the cream onto the plate. Overall, I think that the atmosphere and drinks at Cafe Nero are great, but I think they need to check the best before date on the milk they use in the whipped cream! 😀

Friendly staff, good place to draw and chill.

Friendly staff, but the place needs a bit more attention when it comes to cleanliness. Good place to stop for a quick coffee and snack.

The senior member of staff let the side down this morning. Usually very efficient, she was positively rude to the trainee batista and left her on her own to deal with a queue while she went off to talk to a friend who came into the cafe. I have heard that the established staff are leaving to work at a new coffee shop in town. May be they have lost interest while they are working their notice period. I felt sorry for the trainee, she looked near to tears at one point.

Efficient staff with good choice of beverages and snacks

Very small place with limited seating inside. Nice and clean though

Nice clean cafe good staff Exellent hot chocolate.

Muy buena atención sumada al buen café. Excelentes las baristas, atentas a todo. Muy recomendable.

Great cafe I visit each time I'm in Sale. It has plenty of space inside which is great. Only recommendation would be to have seating for individuals to use. At present an individual sits at a table for 4 which can take space for a small group of friends. I'll be back for sure.

Staff were ok, tables and chairs can be a bit more tidier. The milk in my coffee were overheated.

Lovely relaxing cafe. Good that it stays open until 7 pm (unlike other cafes in Sale which close at 6 pm).