Caffe Nero in Wigan

Very welcoming staff . Great coffee and a relaxing atmosphere. Lovely fresh food,very tasty . I loved my cinnamon latte today . Much better like starbucks and Costa. I really recommend this place

Went in last week me and my mum go in when we can and when we do the staff are so friendly and really nice to have a good chat with 😀😁😍😃

I was in caffe Nero today with my husband. We both had a cappuccino and egg mayonnaise sandwich.. We were happy to have a hot cappuccino and not weak like some places do, Staff were very polite and friendly . Sandwich was very nice too. Thank you cafe Nero,

This is ore first visit to cafe Nero we usually go to Costa but we found this place to be just as good nice coffee nice staff and great carrot cake and the prices are more or less the same the precautions taken to protect the customer's from the virus is ideal would definitely call in again when we are in the area

Very cheerfull staff. Always ready to help.. great drinks with a fast service.. Always our first port of call

Called in by off chance for a coffee,always seems busy,difficult to get a seat out front unless your a smoker,coffee good,staff pretty friendly.

We called at Caffè Nero after my partner had finished competing in the Running festival. All other coffee outlets were packed; he really needed a sit down after the run! There is plenty of seating if not a little too much, squashed together. Service was not overly friendly. As I have trouble with my hearing sometimes i struggled to hear the server when she spoke over the coffee machine, which resulted in her shouting to me over her shoulder. I thought that this was rather rude. The counter is not well designed and is far too high, it is not good practice to be lifting hot drinks from shoulder height (yes, I’m not that tall!). Drinks were nice though and far more of a relaxed atmosphere than other outlets that day.

Asked about drink choice and the server came across as very uneducated and rude and seemed shocked that we wouldn’t just know immediately our exact order. Very awkward and clearly doesn’t care. Had our drinks made to go and my partners was too hot - burnt a layer off her tongue. She asked for it remade which they did but were very rude again. She told us that it wasn’t too hot and it drinks to go were made hotter so that by the time you’ve carried round it cools down. My partner queries that she wanted to drink it now and was just told well you need to ask for it cooler then. Extremely unpleasant staff who are clearly not used to anyone ever having questions or finding anything wrong as they did not know how to handle it. Oh and when the second drink came it was hotter! Server told us she’d make it 50 degrees and after 5 mins walking home we measured it at 64 degrees which is hotter than what she told us was the standard temp! Great problem solving!

Spent a couple of weeks in Wigan, needed to find a good coffee outlet. Tried a few before coming across caffe neo, now I drink long black (Americano). The coffee is great, not a broad selection of food. The cafe has an upstairs & down stairs, upstairs is great to relax on sofa.

Love Cafe Nero. Food, coffee and atmosphere chilled and relaxed. Sandwiches and cakes delicious love the muffins. Christmas ginger lattes so recommended and hot chocolate. The fact you can go in alone and you don’t get disturbed while you read your book is totally worth it If there are other coffee shops around I always go here Need I say more !!!

I have visited this café many times for a few years now, and every time I go, the cakes and drinks are amazing and best of all the staff are so warm and welcoming!

Called in on way home from work. They offer all the usual coffee choices. I had a latte which was fine but no better or worse than others on offer in Wigan.

My usual coffee shop was full with no spare tables so I was pleased with my visit here. A nice relaxed informal setting, where we had a great hot tasting cappuccino. Plenty of sockets to use or charge Phones computers etc, and not too busy and free newspapers provided to read. Additional seating upstairs. If you need to use the downstairs toilet you have to obtain a key from the Barista. Coffee is a little more expensive than Costa, but it was tasty and I was able to get one drink free with 12 ‘stamps’ I had previously collected on my card! I will be returning here again and look forward to sitting outside on a sunny day to enjoy a coffee.

We visit Caffee Nero on average twice a week.The staff are excellent and as in a previous review they know what we want as soon as we go in. The coffee is good the tables are cleared as soon as they become empty. This is my favourite place.

I visit Nero's sometimes 3 times a week along with a motley crew of old timers. the manageress Angela and her staff know what we want before we do and are very efficient and polite

Ordered a lemon chicken salad roll. Never had such an awful sandwich. Fell apart in my hands aswell. Good customer service though.

Have always been a Cafe Nero fan over the other coffee houses. The place has friendly and chatty staff, who will go up and above to help anyone. The place is warm and cosy with a great ambience.

Lovely skinny latte in my attempt to shed those Xmas excess pounds! Can't wait for this Friday to meet Nero the puppy dog which customers have raised funds for.

Great coffee and lovely staff. Nice to relax and read the papers. And they let well behaved dogs in which is nice.

Had a skinny latte with caramel sauce, delicious! I would recommend. It was spacious and relaxing. I don't get to see my sister in law and brother much, so it was ideal! I love the idea of the reading books too!

It is our favourite coffee bar in Wigan. Coffee and other specialities are very good. The staff put you at ease and are very pleasant. The atmosphere is relaxing and I recommend this Café to anyone who really likes Italian coffee.

Boire un bon café en Angleterre n'est pas évident, certes il y a des Starbucks partout... Mais pour un vrai expresso, bonne chance. Pourtant chez Nero, (aussi une chaîne) outre de bons cafés, vous trouverez des Muffin et des Cookies super, à découvrir.

if you want a nice cup of coffee at a reasonable price rather than visit here stay home and make your own would be far far cheaper and better as to it being in the Grand Arcade that is wrong it is on Standishgate

I love it here. I never sit in but the takeaway service is personal, fast and friendly. The black forest hot chocolate is amazing!

It's our regular coffee stop whilst in Wigan, staff are friendly, there's a relaxed atmosphere and the coffee varieties are vast. Expensive but worth it

Visited Monday afternoon, was greeted by friendly staff, indoor area was clean and drinks were ideal for a cold wet day

I had some work to do but the staff here didn't like me sitting with my laptop for just over an hour. They turned the air conditioning up so it was freezing cold. So unfriendly. Won't be back

Lovely coffee shop with a chilled atmosphere. Staff are always friendly and welcoming. The only thing i dont like is the the sandwich fridge which is very noisy. Sounds like a car!

Had a coffee here. Good quality, nice atmosphere tho the place was messy with stuff on the tables. Fine for a quick coffee and nothing more.

Visited Wigan with my daughter, I needed a break from the busy shops found this coffee house to be near the main shopping centre and could sit outside watching the world go by. The actual coffee is in line with the other franchises of coffee shop and the White chocolate latte is a guilty pleasure of mine the place seemed clean staff attentive and enjoyed having a break from shopping

The staff are rude and service is appalling. Tables are left uncleared and dirty for ages. The caffe itself looks like it could do with a thorough clean as dust everywhere, but more disturbing is that faeces was smeared on the wall of the ladies toilets. I did contact their head office but 6 weeks down the line I have still not had a response.

coffee not to bad but was just coffee nothing special way over priced the snacks cakes and such were again not very appealing and again way over priced could get same at a super market for a fraction of the cost

The range of coffee is vast, all reasonably priced. The large latte was full of flavour, made as we waited, relaxed atmosphere and very clean

Love this place - I always call in here when shopping in Wigan. The café is welcoming and clean. Staff are very friendly and the service is fast.The coffee is always brewed just right and it's a great place just to sit and watch the world go by.

you can always rely on a fantastic cup of coffee every time and the hot chocolate is second to none or if a nice cup of tea is what you fancy then this is the place... yum yum. Excellent service with friendly staff and a warm atmosphere.

A typical Nero Coffee shop but is very friendly and the pot of tea for £1.90 was great. Great service as well faster than Starbucks Ha Ha!

The Italian coffee served at Caffe Nero must be the best in the world. I could sit and watch the world go by for hours enjoying it.

Personnel is very good and coffee is great. I didn't like the toilet because it was smelly and not very clean.

Сетевая кофейня в Британии типа нашей Шоколадницы только с настоящим кофе. Двойной эспрессо - 1.80 фунта. Каждый 10-ый напиток - бесплатно. Wi-fi - бесплатно. Очень рекомендую. Есть везде.

me and the wife go in here everytime we are in wigan have a nice coffee chill out an hav a good chat

The staff at this place are great , very welcoming, efficient and friendly.Also it's the best coffee in town and is right in the middle of the shops.Highly recommended.