Caffe Nero in Nottingham

Simply the best coffee which seems to have a depth of flavour which far exceeds Costa and Starbucks.

Ordered a chocolate & pistachio mousse cake and a frappé mocha today. The young lady who served me was VERY unfriendly and unprofessional. She showed her dark face, which is dark like a dark , dark chocolate. Didn't even say any word out from her mouth, When I was ready to pay, she just pointed her finger at the card machine with her attitude ! I think she was trying to tell me I'm not being welcome here. Totally ruined my mood ! This would be my first and also last visit to this branch, blame her!

Nothing at all wrong with the coffee and tea but the place itself was not very clean at all. Cobwebs on the banister, dirty floor tiles, stains and splashed coffee on the wall and one wooden chair that I saw. Tables not wiped over and the windows all needed a wash.

Nice place to drop into and chill. Great coffee, friendly staff, professional. Also calming place.

I’m strictly an independent cafe customer… but this particular Nero is my only exception. It’s always clean and cosy in here and the service is incredible. Needless to say, Rafal absolutely makes this place what it is! He truly lights up my day every time I pop in. Thanks so much!

Just popped for coffee to meet friend.

This is my favourite branch of Caffè Nero. The staff are wonderful and there is a great atmosphere here. The coffee is particularly nice.

Mid coffee but great atmosphere

Very friendly polite staff Coffee latte is delicious and cakes are good 👍

My favourite cafe nero, the staff here seem extra friendly. I love having the tomato and basil soup. Upstairs is lovely, especially if you can get a corner or window seat. Nice place to read a book. Always feels cosier than other chain coffee shops.

The staff member keeps harassing me to get a drink when I’m literally with family. If you are coming here to revise don’t. They might as well put a sign outside saying ‘no revision just go to the library’, even if you got a drink. Not a student friendly cafe nero, at least there is a costa, starbucks down the road.

Love Nero coffee,but the west bridgford branch now is looking a bit tired and in need of a re furnishings.

Good service. Nice environment.

Excellent customer service experience in this place. Arsi and Rafal had a very professional beautiful smile that made this place cosy and welcome! The Luxury Caramel latte with extra cream on top of cream was the Heaven on Earth! Brilliant service, wonderful team!

Please make toilets are cleaned.

Absolutely thrilling experience every time I have a coffee in this shop! Andrea reached the peak of the Best customer service expectations!

One of my favourite coffee shops even in the other Neros in Nottingham x

I always prefer cafe Nero because they give double shot of coffee as opposed to one. it's never to crowded like other coffee shops I know

Love the coffee, staff are always great and quick. The only thing I would say is that downstairs does not have enough seating (can't be helped I know) and having a pram as well makes things a bit awkward so I can't always sit in with a coffee. There is upstairs seating but I can't carry the pram up and the baby change toilet is downstairs anyway.

This quaint Caffè Nero is a nice place to escape the bustle of Old Market Square, but not entirely. When in during a rush, the seating downstairs can unintentionally make you develop close bonds with the strangers around you in a type of ao3 'trapped in the same space and forced to reconcile their differences' kind of way. (there is upstairs seating though!) I had the winter blend this time and a sausage bap (utter scran). The blend is a bit spicy, like a warm blanket surrounded by your mum's air wick winter spice blend reed diffusers. I'd recommend getting the seasonal or special blends they do regardless because for only a small price increase, you're really deepening the flavours you're experiencing!

Outstanding customer service, very friendly service, always greeted with smiles and a lovely ambience. The best Café Nero in Nottingham for customer service and friendliness. Well done guys! 10/10

Great coffee served here. Didn't try the food, although it looked very nice. Great polite service but a bit chilly inside.

Lovely staff, drinks made really quickly and drinks were superb.

Very pleased with the place and all by 2 people did the 2 mins silence for remembrance day xx

A nice place to have a nice quiet coffee.

Good place to go for a coffee, staff are nice, I do wish they clean up tables more often. Usually end up having to take off someone’s tray outside.

Peach bellini meringue not delicious but all others are too much good . I'm looking also for cheese coruassant , hope to but in New menu

Best coffee shop ever. Kamikaze and his staff are friendly, helpful, efficient and always ready to go the extra mile

Nice place, and very friendly staff

Lovely staff. Really helpful. Fabulous drinks

Go there that often that the barista knows what we have! Now that's what I call service!

Brilliant place to meet up 👆 and for the coffee ☕

Great tasting coffee and a cosy atmosphere.

Visited my favourite place in Nottingham for lunch had a nice meal and coffee. Can recommend and will return

Met with family for a latte and a catch up

Love cafe Nero.. food is expensive..the pastries and coffees are excellent though. Staff are helpful they advised me on the best coffee for my needs. Explained the difference between a cortado and a latte and I deferred to the latte yet again! Not that adventurous. My daughter loved her hot chocolate though. Handy for my daughters staying close by. Will be coming back when we return to Nottingham.

We both had a LOVELY cappuccino coffee and had i VERY nice sausage roll. The staff where VERY friendly.👍👌👌

Nice coffee shop, nice setting area upstairs

My favourite coffee bar in town. The young trainee barista was friendly and the coffee and cake never disappoints.

Lovely toasties, fabulous coffee and brilliant customer service!

I go here daily for my coffee and the staff take the time to chat and get to know you. The other Nero’s in Nottingham don’t compare. The staff are all grumpy and bearly utter a word to you. If you want good coffee and great service I’d recommend the Wheeler gate location anytime.

A little slow on service ut very friendly. Coffee great but muffin was a bit dry

I suppose half a cup of coffee topped with froth is better than none

The staff are all so nice here, especially the woman. I felt at ease here. Cafe is clean, and has a great vibe. Thank you.

This is my go-to café. The service is great, and the drinks are always good.

Generic atmosphere, friendly staff, good lemon meringue cheesecake to go with the coffee.

I really like Caffe Nero regular customer loyalty card holder first time in this particular branch pleasant staff double expresso always good 👍

Great coffee, friendly staff and good location

Nice drink of coffee.clean and friendly

Visited this cafe again in Nottingham for my coffee and snack. The manager and staff are so friendly and helpful.

All very good stuff. Nero needs more mushroom-based dishes. At least one café should increase working hours to 9 pm to compete with Costa and Starbucks popularity. Keep raspberry roulade going.

Good quality coffee served with a smile as always.

Good coffee but place requires a refurbishment.

Nice place normally go Costa but one nearby don't let in dogs and no tables outside so came here lovely coffee and service with tables outside.

Its a very nice place to sit and have a chat with your friend

Friendly staff, nice cake (bit pricey), good coffee.

Always consistently good service 👏

Mostly great service, especially a Friday. On the other days the baristas need to listen to their customers. I always ask for extra hot but not getting it...

Personalul foarte activ și politicos. Un loc drăguț 👄

Great coffee shop, the staff are brilliant !

Visited this cafe today, two coffees ordered, nowhere to sit downstairs so carried them upstairs only to find no less than 11 people (probably students) sitting using their laptops with just a drink (that I assume is all they ordered)? Therefore there was virtually no room for ordinary shoppers/visitors to sit☹️. Surely students have libraries etc to study in without the need to virtually take over the top floor of a cafe!!

Bread used to be included in the price of the soup here, but not anymore, and there was no bread available even if paid for separately. The tomato soup is way too acidic without it. One person serving a long line of customers inevitably meant a wait. The only available table upstairs had two full trays of dirty cups and plates. Whole place feels shabby

Good for vegan sausage rolls snd cake, and speciality teas as well as coffee

A nice coffee shop in the immediate vicinity of Old Market Square. I have been there a couple of times with friends and enjoyed being there.

Lovely black forest gateux and chocolate vegan cheesecake. Yum yum.

So I carried my coffee to the table on a tray as I had food too. Spilled it everywhere. So embarrassed. Staff were lovely. Helped me clean up and got me a new coffee. Thank you 💜💜

Nice place to sit and while away your time having a lovely coffee etc ,staff friendly so all good 👍

Great service, friendly staff members. Didn't tried food but coffe was very nice !

Decent coffee, good food. Good place to spend time at

Left my bag in the cafe, thank you for looking after it.

Really nice coffee and staff very helpful & friendly.

Prefer to any other of the coffee chain shops. Great coffee abs overly choice of cakes the white chocolate and raspberry roulade is delicious

I have found that with this outlet.the coffee is reliably good.....occasionally I treat myself to one of the tasty cakes this outlet is worthy of a favourable review.

The best Nero in Notts. It’s really quiet and doesn’t get much takeout traffic either. If you need to work and need plugs for your laptop this is a good spot, especially upstairs. I’d recommend supporting a local business instead if you can. Notts has great coffee.

Amazing coffe, hot chocolate and lovle Belgium chocolate cake.

The lady who served me was lovely and recommended the Peruvian blend. It was exactly as she described and very nice. The facilities were clean and well stocked. My first visit to a Cafe Nero so I will definitely be back

Always get a good coffee and nice snacks there cool place, relaxing atmosphere, staff also very good

One of my go to coffee shops. The customer service here is great & the staff are very helpful. Love love love.

Great staff always very welcoming best coffee in town relaxed atmosphere

Good coffee and great selection of snacks and cakes.

Nice staff good coffee very pleasant atmosphere

Friendly, pleasant place...but a long time standing at the counter waiting to order drinks from a girl who seemed abandoned to sort out the liquids singlehandedly....and it seems such complex beverages take time. Apart from that, very good!

A quiet late afternoon visit for coffees. The server girl took our order reached for plastic/paper cups but we asked for proper cups. She rolls her eyes up to the ceiling, 'We haven't got any'. Yes you have, they're right behind you on the machine.' I can't use those, you have to have these.' To the manager, she says 'they want cups.' He comes in 'Sorry, you can buy cups from us but to serve you we will give you plastic. They're recyclable you know.' Me, 'so are the cups behind you and we want our coffees in those.' Manager ' We're having problems with our dishwasher so we'd have to wash them by hand. Oh, OK you can have your coffees in cups.' All that fuss to get real cups - those things that get recycled by washing them and reusing them. Our table was covered in dirty cups (real ones) so we moved them off. They must have busy, you might say. No, there were only three other tables being used and our server girl didn’t even come to take them away. Not impressed.

Visited twice, today once for morning coffee and afternoon for tea. Staff good as ever

Always can relax in the atmosphere here, the staff are the best!

Great service; marvellous foods/drinks.

Quick service. Very pleasant staff. Nice coffee. Lovely tuna melt . Love cafe Nero...Best tasting coffee.

I usually avoid these large chains because I resent paying over the odds for awful coffee but I have to say that the black americano I had today wasn't at all bad and the almond croissants was reasonably fresh (for 5.30pm).

Marvellous. Fresh food, on-the-go with delightful hot chocolate.

This small Nero is very nice, great location yet small and compact in nature. The coffee is fantastic and the food good. Service here though is variable, the loud and aggressively mannered manager is especially annoying when you are trying to have a quiet relaxing moment.

Good city centre location. Lots of this brand to choose from in Nottingham.seating upstairs and down with a few outside. Toilets on both floors.

Really nice little Caffè Nero- slightly tucked away from the main areas, but still great for people watching. Staff were super friendly

I don’t often pay for coffee in town because it’s a luxury I can’t always justify. So I often expect a lot for my money when I do venture outside my home for coffee and I have to say that this Cafe Nero is my go to. They’re always consistently welcoming and their flat whites are the best I’ve had. Would particularly recommend the apricot croissant also!

Really friendly people, pet friendly environment

Always the beat coffee and the staff are always amazing . Best nero for staff I have ever been too x

I like this café good coffee and various pastries and sandwiches.sit and watch the shoppers go by

i came in the other day to have my usual iced Frappe Latte drink with cream. I paid £4 for the drink which i usually pay £3.90 for. The woman who served me provided a different lid on the drink which wasn’t the same lid which is normally used to contain the cream. After seeing the lid, I told her i usually get a different lid and more cream. The woman replied saying that it would take her a long time to make some more cream. I was in a rush so I didn’t bother to escalate the situation so i left - but in the future, you should have the cream always prepped so the customers paying your wages receive the product that they pay for. The woman charged me for a product which wasn’t produced properly and then gave the excuse that it would take her a long time to prep some more cream. Terrible service from the staff.

Shop clean and tidy, friendly staff. Always have a great coffee everything we come in xx

They forgot about my toastie, it was way overdone and I had to leave for a test. They told me to return afterwards and when I returned they gave me a new toastie, and a REEEEAAAALLY good coffee and remembered me. Staff team were helpful and friendly:)

lovely seating area both downstairs and upstairs, and not too busy either :)