Caffe Nero in Fylde

We very much like this cafe and most of the staff are lovely. But the cafe needs upgrading especially as there are so many new cafes in town. Because it's used a lot the interior is tired and the windows need cleaning inside and out. Want to stay loyal to the café but there is a lot of competition in St Anne's.

looked for a place for coffee, small place. ordered some desserts with my drink. not a bad location.

A lovely visit after a long walk on a beautiful day. Friendly service great coffee and a mushroom toastie. The tables outside needed a wipe down , but it didn’t affect my enjoyment. Very dog friendly, Fudge enjoyed a puppycino 🐾

I was not acknowledged as I stood at the counter whilst one barrister prepared drinks for the one lady in front of me another was wafting about with bags of rubbish and stuff and the other was having a personal conversation in a animated excitable loud manner indeed I had to wait whilst she finished her chatter then she turned to me asking 'are you alright' the retail no no in any establishment.....I was made to feel unwelcome invalidated and undervalued Time was when I used to visit most days as I love Nero drinks and always felt welcomed by the excellent manager and her team however she maybe is not aware of what is going on or perhaps she is on leave The giddy barrister did apologise when I protested at her discourteous behaviour however when I sat down to enjoy my drink she continued to chatter ABOVE the music the other team members were about their business just our resident chatterbox shrieking on inappropriately This was about 10.30 and there were 11 patrons all sitting away from the counter I shall send a companion to the counter if I choose to go again but I was so disappointed

I don’t like to be negative but this coffee shop needs some serious attention. My husband and I popped in at 7am on 28 April and there was one other person in the cafe. During the time it took us to drink our coffee only 2 people came to get takeaway coffees. My point is, it was very quiet. There were two members of staff on. Yet I had to wipe the table we chose to sit at as it was covered in crumbs, there were smears of pastry on the inside of the window and there was litter in the doorway and on the floor inside. Rather than attending to any cleaning, the two members of staff simply chatted behind the counter the whole time we were there. This coffee shop is dirty, the staff clearly don’t have any pride in their work and there doesn’t seem to be any ‘managing’ going on. I could go on… I don’t even want to start on the bathrooms 🙈

Dog friendly is great but no water bowls for dogs. I was offered to buy a “bottle “ of water for my dog?? My dog does not know how to drink from a bottle of water?!! Shame because it’s great you are dog friendly but just a bowl of water would have got you 5 stars

I’m in here a lot, despite the 3* rating, so why? Well, the coffee is good, I can normally find a seat in the afternoon and there is no pressure to leave, in fact they promote it as a place to work from. Dogs are welcome, which is a big plus for me, but obviously not if you don’t agree with dogs in cafes. Top tip: Costa doesn’t allow dogs, go there if you want a 'brand' coffee shop, don’t come in here and look disgusted when people pet their dogs. The service can be slow, however, with generally two staff serving so I tend to avoid weekends. Cleanliness is consistently poor, and the toilets are appalling (well, the gents is).

I am a regular here but am getting increasingly frustrated with the lack of respect for customers who don’t have dogs and the general air of apathy from some staff. The fact that I am allergic to dogs is something I have to deal with as I enjoy coming out for coffee and don’t know any local cafes that are dog-free, so I’ve given up looking. Therefore, I accept that well behaved dogs may be in the cafe. However, there seems to be no limit on how many or what kind of dogs are allowed in here. Consequently I am often surrounded by dogs, have to step over them and last week found our conversation repeatedly interrupted by the loud yapping of two dogs who were leaping around straining at their leashes. Surely there needs to be some sort of control where only so many dogs are allowed in and that they should be quiet and still? This is only one of the issues. It is also dirty, tables are rarely cleared and wiped, the toilets are disgusting. I could go on. However, I do still like their coffee.

Lovely coffee venue in the heart of lytham very pleasant staff always have smiles and make you welcome

The great thing about Nero is the consistency of its coffee from branch to branch - always a good brew and we visit a lot of locations. Usually service is good too, but not here. On our Saturday lunchtime visit, the queue was long but the two staff on duty seemed to be getting through them well, appearing to take it in turns to serve customer, as would be expected. But as I approached the front, the woman ahead of me was already having her drink prepared when the other server asked if she could help her and proceeded to get her a cake. Then straight after, without a word, that second server came from behind the counter to start clearing cups from tables, totally ignoring me and the two or three thirsty customers behind me. Now I know cups need collecting, but surely it could wait until the queue, by then three or four, was clear. After us, within a few minutes, it was. Ignorant, inconsiderate service - unbecoming of Nero and a very poor advert for the brand.

Ordered hot drinks to take away… poor service, with the baristas chatting away to each other, oblivious to their customers. Chai Latte had way too much cinnamon in, including a huge clump which had clearly fallen in. Work surface round coffee machine was dirty. Won’t be returning.

Once again tried to get a coffee here but put off with the dogs in the place. Some were on the floor but one gentleman allowed his dog on the couch. Disgusted we walked out, not for the first time. Dogs should be outside, not where people are eating. Have complained to staff to no avail.

The mustard coloured settee was filthy under the cushions. Staff kept the service area clean but did neglect this.

The baristas are good but too few staff. Huge queue in the morning rush and only 1 person serving whilst the other staff member dealing with admin. Then she started to make orders for people who'd ordered online when lots of people stood in the queue waiting. 15 minutes to get an espresso hopeless. The cafe is clean but the toilets appalling - dirty, toilet roll holder broken. the coffee is very good - when you get it!

Stopped here for a coffee and juice sitting outside as the weather was good. All good until I used the disabled toilet. Toilet roll holder broken and the toilet roll was sitting on a pipe! Floor wet and bits of toilet roll on the floor. It’s all very well having all the signs in the cafe about cleanliness re Covid but disgusted that it doesn’t cover the toilets.

Staff are great and very welcoming, lovely place to sit and have a coffee while you check your phone!

Disappointed arrived first thing for a pastry and coffee... no pastries ready. I love the freshly baked pastries and was disappointed.

Good service, clean toilets. The only reason I have not given this review five stars is that they allow dogs inside. Today dogs barking and jumping up at the counter. Not very hygienic. There's plenty of seats outside so sit outside with your dog (or even better leave it at home). Dogs should not be allowed in cafes. Hopefully Caffè Nero will review their policy and ban dogs.

Firstly they are still serving their drinks in paper cups. No need for this, you can use crockery. They then have the cheek to charge the full price and ask you to place your paper cups in the bins on the way out which many people do not and I don't blame them. Gents toilet - toilet roll dispenser broken, evidence that a repair has been attempted with sellotape. Anyway no toilet paper at 11.30 on Sunday 23.08.20. Toilet brush container has seen much better days and needs to be replaced. Taps leaking.Come on Caffe Nero - get your act together and do it quickly!

Just your norm neros cafe and serviceRelaxed atmosphere despite the occasional shouting “sit” ‘stay’, “down’ and ‘good boy’ which gets a bit wearing at times...Especially when your trying to read....or soOne dog barking setting off the othersFloor is filthy, place could do with a deep clean as wellLuckily other places to frequent, unless of course you have a dog

We visited this amazing little cafe late on a Saturday afternoon. It was as expected, lots of choice and very clean! The allowance of dogs of the premises is a nice touch! I can’t thank the staff enough for going the extra mile for myself and my fiancee. Arran even came over and asked if we could like any pastries ! She was great. Could not recommend enough. We do miss Brett though.

We visit a number of Caffe Neros- so know what to expect. On this occasion we were visiting with our son, his wife and granddaughter - so needed somewhere to 'park' the pram! Found a perfect table with comfy chairs, settee and a space beside them. So met our needs. The coffee is good and I had the carrot cake which was moist and very enjoyable. It is not the cheapest place - so ok for a treat. The staff were friendly and helpful. The toilet facilities are in need of a refurb but are adequate. Overall a good experience.

I like this little cafe. Called in today and had a latte and mocha. Service extremely friendly and quick. Had a lovely table by the window. Music was playing in the background just at the right volume and appropriate for the oldies that were eating and drinking. Nice atmosphere in here and a bonus is that it's dog friendly. Plenty of outdoor seating too.

We stopped briefly in Lytham before heading home after spending a couple of days in St Anne’s. Lytham itself is a nice place to visit and there is generally decent parking either free (for a limited stay) or reasonably priced.So we stopped for lunch at Nero. I remembered being here before but I had ordered before I remembered that this place is dog-friendly. I don’t mind dogs - just not when I am eating. Should have read my own previous review of this place.The service was good, as were the sandwiches and cappuccino. Unlikely that I would revisit here (though I did see many of the cafes in Lytham were dog friendly too!!).

They are all the same aren't they? Service was good and efficient. Coffee, as usual, rather weak and a bit too frothy.Part of a large chain of coffee shops at least it is close to the shopping area and a pleasant enough place to take a break.

We love it here and visit every time we walk our dog on Lytham beach. Coffee always consistently good.

Firstly, for folk unfamiliar to the area, please do not confuse this cafe with the one in St Annes. These comments apply to the Lytham outlet only. It's a standard Cafe Nero then. It might be a little cleaner perhaps, but the service is O.K and the coffee et al is good. A nice place for a quiet coffee perhaps? Well no. Your peace and quiet is crashed by the barking of a dog in the window. Aided and abetted by the owners who revel in it's playful yaps.The ignorant customer who insists in taking his dog into the toilets, returns and lets it wipe it's nose on my trousers. This fine if you are a dog lover. We are happy to "live and let live" but not to this extent. Unless you enjoy sharing your tranquil moments with our canine friends then I suggest you may wish to "jog on" so to speak. The dog is certainly wagging the tail here.

coffee was good but the place seemed dirty ..food on the floor around table....tatty furniture ..the staff werent very friendly either.....

Coffee was okay but i am not really a coffee drinker. There is seating outside so always nice when the weather is good.

Stopped here on a trip to Lytham, we love Cafe Nero coffee, so much so that we buy their beans for home. Nice pastry, comfortable seating. Always a shame that when anywhere has outside seating,there are always people smoking

I do like to pop in here whenever I'm in Lytham. Coffee seems pretty consistent and nice to sit out front on a nice day.

We all love our Furry Friends, I am seeing some wonderful posts on Facebook for example Ikea are offering stations for dogs so they are not left in the car while you shop, but I have to comment on an incident that has just happened.

Good food and service but 'dog friendly' can go too far. As I write, there are 12 (honestly) dogs lying around the place. Asked a member of staff if there was something special going on. She said that there were only two places in Lytham which welcomed dogs and it was "Very popular". Amongst dog owners I'm sure it is, but in a place serving food and drink it is bonkers and unhealthy.

Great stop for coffee. Comfortable cafe with a lot of room and a choice of tables and sofas.. Friendly staff and great tasting coffee. Toilets are accessible

Unfortunately when I popped in for a coffee and something to eat I was surrounded by dogs. I have no objection to dogs but really being surrounded by them when trying to relax and eat is to me is not right. Dog lovers I am sure like this as they can take their dogs inside with them. But there was far too many when I visited which is not comfortable for everyone. Nice coffee and food but will not return now they allow dogs inside. Happy to leave this cafe to them and go somewhere else.

O how we long for good service...

The staff here are lovely and always friendly. However, the cafe floor is never clean even first thing in the morning.

Paid for 2 hot chocolates, despite having a card with 9 stamps.

We are locals and used to visit the Clifton Street branch most days. The Staff are very good but the problem is the dogs!! I went in today and sat waiting for my friend. Within 5 mins I was surrounded by 7 dogs and their owners!! This is not acceptable!! I shall be taking my business round the corner to the local Costa- no dog policy.

Really enjoyed them. Did not have to wait to long to order the drinks.We coffees and cappuccinos. Really hot and great.

Visited and Asked for Gluten free food based on your web site stating that you are GF friendly. The truth is that by 9.30 am Saturday morning, the manager told us that unfortunately we have sold out of our weekend's allotment of GF food and we only now have proper food. so sorry.

I love coming to Cafe Nero! And my dog Peaches does too!

Muy agradable ubicación en la calle principal de compras. Genial para sentarse afuera en un día soleado y ver el mundo pasar. Un café, el servicio era amable. Bien merece una visita :-)

Hay perros y va demasiado lejos. Cachorro obsequiábamos sentado en los asientos de hoy. Equivocado cuando los clientes tienen que sentarse allí! ! ! 😟 😡

Estoy realmente harto de groseros dueños de perros ofensivos habituales. Me dijeron para salir por un grosero propietario de perro después pedí cortésmente su mueva sus perros húmeda maloliente hasta el otro lado de la mesa.

Lo mismo que otros nero cafe, comida estándar en envoltorios, variedad de cafés, cómodos asientos y el personal son como robots. Sólo ve ahora si el resto es ocupado por un rápido brew. Muy limpio y ordenado.

Just another cafe Nero. The cappuccino was good and the service was fine. I hadn't realised this was a dog-friendly place however -if I had done, I wouldn't have stayed. Animals and food shouldn't mix in my opinion.

Just another franchise offering the set Nero menu. Every time I have been in, the service is painfully slow. I appreciate that you have to wait for quality coffee and drinks, but surely it could be organised better? Massive plus point though for being dog friendly throughout.

Just another Caffe Nero. Popular with dogs, but why do the staff not clear the tables promptly? Its the same at many other branches.

Nothing to rave about this very average coffee bar, the service was polite and efficient but could be more cheery and speed of service was good but it was quiet and the coffee was good.

We travel quite a distance to a Cafe Nero, we havent got one local for 2 reasons one the coffee is lovely and two they allow dogs, mine is not smelly and never experienced any in cafe that are . Well done Cafe Nero we need more that allow dogs .

Use this Caffè Nero regularly but this Saturday 14 January was awful. Not due to staff or the coffee but all the dog lovers who believe we should all adore their yapping dogs. So many in today they kept yapping at each other. Some even let their little darlings sit on the tables or put paws on the table- do these people have no concept of hygiene??!! They also take them to the loo- leave them outside! Ruined our break from shopping. Costa for us next week

Enjoyed a relaxed late afternoon business discussion in here along with a lovely hot chocolate and slice of cake. Service was polite and efficient. We stayed until closing time, although we didn't realise that, yet we were not in any way harassed to leave or anything. Would return on a future visit to Lytham.

I love this coffee shop as I can take my dog in. The food is always good and so is the service. Family friendly and dog friendly. Great for a coffee after a long walk on the beach.

Visited on a busy Saturday afternoon, but perhaps should have gone to one of numerous other cafes in the town. At around 4pm, not particularly busy, but the service was cold and impersonal. No greeting, no smile, no chat, and as we left, no farewell. Fortunately the coffee was ok !

Nice Cafe Nero nice outside area as well.Dogs Welcome inside.Staff friendly. On main shopping street. Can get busy.

Word has obviously got round that this is a dog friendly establishment - and I for one won't be eating there again. Several smelly animals ruined our visit.

Excellent & friendly & allow well behaved Dogs inside which is nice if u have a wet & rainy day & really appreciated . Great service & lovely coffee

Nice to see Caffe Nero are in the 21st century on allowing well behaved house trained dogs! Thank you. It's really handy when you're on your own with your furry members of the family.Otto sends his thanks!

Its average, costa's round the corner is better and smarter. But its average for a coffee shop so not bad but not great either.

One of the larger coffee houses in Lytham, with plenty of seating both inside and on the pavement. Good for coffee and snacks. No table service, which means queueing up at the Counter, and this can be pretty busy at times.Patience therefore required. They don't appear to be blessed with high staff levels, which can affect both service and the clearing and cleaning of vacated tables, especially those on the pavement.

Situated on the high street it is nice to sit and watch the world go by Coffee usual selection of coffee and fancies not cheap but a set price at the Cafe Nero price range can get very busy at peak times.

Had a hot choc with cream yummy also its DOGFRENDLY winch is great for us as we don't go any were unless the dog comes to

We do prefer Nero rather than some of the other coffee chains, and this follows in the footsteps of other locations except for a larger than normal out door seating area. In my option good value for money

There are many places to have a decent coffee in Lytham so cafes have to try hard to attract custom. This well established Nero has always needed firmer management since the very blonde lass (should know her name!) left for Blackpool's central Nero. Staff chat with each other as they serve customers, sometimes forgetting details of orders (I did say no chocolate on top...) and pastries baked on site ranging from under to overcooked (when I enquired they put it down to the oven .... Why then hasn't it been fixed?)Otherwise this is a pleasant venue with outside seating and the usual range of food and beverages. A good variety of seating adds to a comfortable visit. Centrally located and easy to find on the main street.

Big company but every shop is different and this one is comfortable and friendly. Good central location and close to the sea.

Always visited Caffe Nero in Lytham and St Anne's on our trips to the coast but now will have to try other coffee shops where dogs are not allowed. The smell of wet dogs (5) this last week overpowered the usual welcoming aroma of strong coffee.

We live in Lytham and always go in on a Sunday after a walk. The staff are always friendly and welcoming. The staff also seem to get on well with each other which makes a great atomosphere.

How this has improved since the deep clean and refitStaff amazing.. nothing too much trouble Choices amazing Waiting time good as all is brewed freshDecor comfortable Papers provided DOGS WELCOMEI could be in there every day

Always served efficiently and quickly the staff are wonderful friendly and always remember my order ...love this place

excellent coffee as always, the staff are lovely a friendly. always busy every time we go too which is a good sign!

I go here quite often and love to sit outside on a sunny day with a latte. They have a loyalty system which is useful. Free water is also supplied. Help yourself.

Good blend of coffee and outside seating for the days when you can sit outside. The staff are friendly and the atmosphere is good.

The selection here is poor. We had sandwiches which were heated in a microwave and they were awful. The coffee was average and the cleanliness of the place left a lot to be desired. The staff were cheerful enough but it will be a long time before I visit a Cafe Nero again since it does not tick any of my boxes.

Place was ok. In a nice location.Pretty expensive for what it is. Staff were nice enough. Ordered a snack but had bits missing out of it.

Unlike some of the reviewers I go to a coffee shop to drink coffee so the lack of food doesn't worry me. You can always tell a good coffee shop by how busy it is and Cafe Ner in Lytham is ALWAYS busy and that's both a good point and occasionally a problem- trying to get a table and the noise level inside. But the coffee is always good and reasonably priced..

Coffee great staff friendly but despite complaining about the flies nothing is doneThe chairs in the window are disgusting I only drink out of the takeaway cups and they don't clean the pots and teapots properlyI know the rating is 2 nowneeds a refitDog friendly thank goodness

I visited here today. Even though a member of staff had finished work. He still brought over our food as the café was busy. He also engaged us in conversation; a rarity in modern times. I will be back here again.

Buzzing place - good for popping in for a quick coffee and chat. Snacks good too. Papers to read - central location and loyalty card.

called in here today with two friends,We watched a waitress wipe over tables ,swipe the crumbsect onto the floor and chair seats. On further inspection, the floor ,highchairs chairs and counter sides were all filthy.It does show a number 5 rating. maybe this was done when first opened.Wegave back our drinks,not wanting to catch any germs from this very unclean coffee shop

Popped in at 9:15 on a Saturday morning. Counted only 4 breakfast painini's to buy, not a choice of 4 just 4 in the fridge. Decided to go then for porridge and croissant, but no butter croissants as they had sold out. Really!! Then when asked what I wanted with porridge, my request for fruit compote then maple syrup was declined, guess what, sold out again. Really! Not good , too much giggling instead of customer interaction. Not sure why not much to buy but clearly they are not ordering stock or stock is not being delivered. Very poor all round.