Cafe Smile in Great Yarmouth

We had a party of 13 for my son’s 8th birthday party. Louise done table service for our large table and was absolutely amazing, really helpful, friendly and nothing was too much trouble, Louise really took her time to make sure we was well looked after. Thank you so much we all had such a lovely evening and food was delicious. Thank you again, Louise really needs the recognition of how hard she works, she really is a credit to your team! X

Just plants, Reasonable selection, lots of shrubs more perennials than annuals.

I was staying in the area and had lunch here four times. The experience in terms of service and food was variable. With regards to service, there is an older waitress who needs more training and does not know the menu very well. She seemed very unsure of herself and had trouble recording our order, having to repeat ourselves several times. Answers to our reasonably basic questions about the menu were "I think so..." and that did not fill us with much confidence. The younger waitresses were very good, attentive and friendly - so something must be going well in terms of staff training. We were also given warm tap water with no ice on a hot, summer day. This was partly due to the high price of drinks - £3.10 for canned drinks and £5.75+ for a milkshake. The surf and turf burger was really good - I would recommend this, as the crayfish, pawns and burger were lovely with the sauce. This was consistently good. The gammon, egg, chips and peas was also yummy and good value. The meat was well-cooked, as were the chips. The haddock was really nice on one occasion, with light and crispy batter. But on another occasion the batter was hard and overcooked, accompanied by cold chips and peas.

Unacceptable. Had a booking for between Christmas and New Year (booked for months) and cancelled on us with 5 days notice. Good luck to us finding somewhere else last minute this time of year!!

Original pub full of character and charm massively extended through necessity.Our evening meals were wonderful and the staff excellent. However if you are staying the night check if the chirping heater outside the bedroms has been fixed.I wasn't able to sleep atall and a good nights sleep was much missed! I mentioned it the next morning and hope it gets sorted as wouldn't stay again if not.