Cafe Roni's in Middlesbrough

For a supermarket cafe. Morrisons is my favourite

Was excited to see it re-open . Sadly it must be under new owner etc. All food is the poor quality cash and carry bought in stuff that every other take away has . All cook pretty well , chips arrived a bit soggy , all bread items a bit chewy buns and pizza base, ie not th freshest . Was cheap enough to compensate for new poor quality .

No large cups, no hot chocolate, no jam. 12 mins late opening. Poor showing considering it’s based in a hospital. Crap enough been here, never mind not having the basics.

Terrible, never again. I ordered an eggs benadict, costing 8.50. I’m vegetarian and it wasn’t advertised as having meat (pork bacon) i wasn’t advised when purchasing and advised the young waitress that we wasn’t aware when the food arrived, she offered to remove the just the bacon and give us the remaining item, I advised no due to dietary requirements (halal). The waitress went back and spoke to the manager who advised her that I would need to purchase again if I wanted a new one without bacon. I turned it away and didn’t purchase a new one. I went back to speak to the manager. she was sorry and if she was our waitress then she wouldn’t have charged us. I saw the young waitress asking her at the time, however the manager apologised and offered to give us a new eggs Benedict, I advised no, as we’re finished and had to head home. She said next time we come she would give us one - free of charge. I advised I would not be returning. Absolute terrible service. Customer service was appalling. Please avoid. Overpriced food.

Editing this review from when they had first opened. Came in January 2025 after previous visits being wonderful. Prior to this we last visited just over a year ago and prior to that many times before. We had booked for Sunday lunch and received a phone call the evening before to inform us that they wouldn’t be serving Sunday lunch but that the rest of the menu would still be available. We decided to go ahead with our booking. We’ve visited many times before and always enjoyed it, but unfortunately, this time was quite disappointing. There were four of us, and we ordered a Swiss cheese burger, a New York burger, poached eggs and avocado on toast, and ravioli with a bacon and garlic sauce. To our surprise, the food seemed to have been brought in from somewhere down the street—though we’ve no idea where from. The chips were cold, the burgers were overcooked, the poached eggs were hard, and overall the food was lukewarm. The constant opening and closing of the door made the room uncomfortably cold. To add to this, the bill was brought to us without us asking, and no one checked in to see if the food was okay. A very disappointing experience this time around. Previous review when they had opened and Massimo and his father were very present in the restaurant. Photos are from that time and I gave it 5 stars. I’ve been following their Instagram since they opened. We came in for lunch, today. Greeted at the door and seated straight away. The waiter offered us water while we perused the menus. I ordered the egg majo open sandwich and my husband ordered the coronation chicken open sandwich. Both delicious. We also had a portion of chips which came with two dips. After our food, we decided to stay a while and ordered cocktails. The atmosphere, wonderful decor, attention to detail, the service and especially the family history really make this place. Love it and we will be back. Well done to Massimo and his team.