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3.5

Based on 103 opinions finded in 1 websites

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Nº 1072 in 1400 in Belfast

Nº 73 of 91 British in Belfast

CUSTOMERS TALK ABOUT DISHES WITH..sandwichlemoncoffeechocolate
Score
OpinionsNoteTripAdvisor1033.5

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Ann street Belfast Nero today served by male member of staff. Only way to put it is service extremely disappointing and very rude. This member of staff will get this buisness nowhere as I’ll tell you one thing for sure i won’t be back !!!!.. Refused to fulfil my order and tbh money dosent grow on trees. I asked for takeaway and was responded to by shocking tone of voice, plates slammed down. I also asked for cream and wouldn’t have even noticed it was there there was that little. Female member of staff was very pleasant.

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Eoin H . 2023-11-19

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Just finished having a look at the nearby town hall and felt a bit peckish. Have seen many Cafe Nero since coming to this part of the world but never been in one . In we went for a hot chocolate and coffee and also had a vegetable sausage roll. It was nice and hot , very tasty. Will visit again in the future

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roy v . 2023-09-18

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We stopped for a quick drink and croissant at 8.45 in the morning. The counters , displaying the cakes, had a thick layer of dust on and crumbs that were obviously from the previous days. The croissants were uncovered which is unusual for this chain and the almond croissants were in reach of the touching public. There were smears on the glass and jam on the price labels. We bought bottled drinks and left.

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SJC94 . 2023-05-30

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Standard Cafe Nero. Comfy seating available. Good place for a chat as no loud music etc. hover very disappointed with toilets. Unisex toilets were filthy. Toilet seats wet, dirty and toilets smelly. Could not use them. Actually went to pub across the road to use the toilet as they were that bad. Need to revert to single sex toilets and clean them!

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Arlene R . 2023-04-21

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Great coffee, great staff, relaxing, lovely location, perfect to have a sit down mid shop. I ordered the American with oat milk and it was lovely

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sophia h . 2023-04-12

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Lovely lovely staff. Nipped in for a coffee but the till was acting up for a while so I had to wait (which I didn't mind) but the staff were so polite and professional and kept calm in crisis. And of course, the coffee was delicious.

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jessicarj280501 . 2023-03-29

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Great location, fast and friendly service. Coffee was perfect…great choice of pastries and cakes. Chilled out atmosphere

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LindaT2405 . 2022-11-19

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Café Nero é sempre um porto seguro para um lanche e descanso e não foi diferente aqui em Belfast e gostamos muito de pedir moka com um sanduiche pouco picante delicioso.

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GALILEU2014 . 2022-10-17

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Went in today with friend to Caffè Nero in Chichester St, Belfast to get a carry out tea. She drinks her tea very strong and asked if she could have 2 ordinary tea bags in her paper cup along with the hot water. We have been going there for years and it has never been a problem. Today the counter staff said she had to ask her supervisor if she could do that. Her supervisor came over and said to charge for 2 cups of tea if two tea bags were requested in a very off hand and dismissive way. So it was going to cost her upwards of £5 for a cup of tea in Caffè Nero, the supervisor stating theat it was 'company policy'. I would say that customer service and being polite to customers was company policy not charging almost a fiver for a cup of tea. She did point out that she'd be happy to pay a few pence more as she was getting another tea bag but shouldn't have to pay for the milk, paper cup and lid that she wasnt going to use. The supervisor said that that was what it was. She felt totally humiated and embarrassed. other customers told her it was a ridiculous attitude to take. We paid for my one tea bag and left. Is this really company policy or does this supervisor really think this is good customer service. I won't be back.

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bashamon . 2022-08-03

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Honestly...even though I love Nero's coffee ... the thing that makes me return to this particular Nero's is the staff. Every single person who has ever served me there are friendly, polite and more than helpful. I wish all coffee shops had staff like this!! Well done all of you ...see you soon! :)

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justmytake62 . 2022-02-01

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This place needs a good clean. The only toilet available was filthy. Fittings were caked in rust or dust. I can’t imagine ever returning.

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Paul R . 2021-11-21

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Great atmosphere! Drinks were really nice and refreshing. I went with my friends and they said it was was great too!

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SweetStrawberry123 . 2021-08-25

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Good coffee and food but the WIFI doesn't work in all branches and head office are not interested in fixing it. It is also the dirtiest coffee shop chain.

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Halcyondaystraveller . 2020-01-13

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Called in for a coffee and a quick bite to eat. Ordered our coffees and our toasted sandwich was to be brought down to our table. We were almost finished our coffees and my husband went to the counter to see what was happening with our toasted sandwich. The girl opened the grill and our sandwich was black, she then asked my husband would it do? He said no and she asked him to lift a replacement from the stand. Unfortunately they didn't have the same one so we opted for a cheaper one ( but we weren't offered a refund on the difference in price). When our toasted sandwich arrived the girl had a Nero loyalty card stamped and said on our next visit we could have one complementary coffee for our inconvenience. I said we needed 2 cups of coffee now as we had finished our coffee some time ago. She replied, do you expect 2 free coffees? I said yes. She then ripped up the loyalty card and walked away. My husband had finished his toasted sandwich when she arrived back with the two coffees. As she placed them on the table she said I hope you won't be high the rest of the day. Really won't be visiting this Nero again.

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CatherineAnnCrossgar . 2019-12-30

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This Cafe Nero in House of Fraser in the Victoria Centre is my favourite. Situated in the men’s department it is roomy and comfortable. Friendly staff and good coffee. All you want!

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motorcar1 . 2019-12-17

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Fast breakfast service for a work trip. Nice selection of cakes which tasted very fresh and the bucket sofa seating is so comfortable to work at.

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Leobutler49 . 2019-10-15

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Ahora he visitado aquí en algunas ocasiones durante viajes de negocios a Belfast. Un buen lugar para sentarse y trabajar en la computadora portátil. Hay la elección habitual de comida que haría excepto en Cafe Nero, pero mi favorito es el batido de mango. El personal es muy servicial, especialmente cuando olvido pedir un recibo y vuelvo 10 minutos más tarde para pedir uno.

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mayrinem . 2019-09-30

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Me detuve aquí mientras pasaba y quería probar esta sucursal, ya que es una de las pocas sucursales de Caff Nero que no había probado localmente.Tengo que un día, según mi primera visita aquí, será la última. El joven oriental que tomó mi orden se equivocó completamente y no hubo absolutamente ninguna disculpa ni siquiera ningún intento de disculpa. . solo un encogimiento de hombros y un comentario murmurado a su colega y una eliminación dramática del pedido incorrecto y la bebida se vertió en el fregadero de tal manera que cualquiera hubiera pensado que yo era el culpable y no él. Otro cliente me comentó que estaba siendo muy grosero. . la chica a la que había hecho el comentario murmurado en la caja no era mejor y en realidad era bastante hostil.La única cualidad redentora fue que el otro joven que hizo la bebida correcta para mí fue muy agradable y en realidad murmuró en voz muy baja una disculpa por lo sucedido.Sin embargo, en base a esta pobre experiencia, definitivamente no tendría prisa porque creo que están descansando en sus laureles sabiendo que de todos modos les va bien a todos los empleados de la oficina circundante.No podría recomendar por servicio o amabilidad ~ ambos eran extremadamente pobres?

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gottaluvflying . 2019-09-27

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Stopped I Cafe Nero in House of Fraser Victoria Centre Belfast. It’s a nice cosy spot in the corner of the men’s department. Great coffee and good selection of snack food. Worth a visit.

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motorcar1 . 2018-12-30

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Very pleasant place for a coffee and a snack. Clean and tidy! Staff were rushed off their feet but managed to maintain a pleasant courtesy.

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NP01P . 2018-12-22

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La semana pasada, yo y un colega necesitábamos una cafetería cerca de la zona baja de la fábrica de gas en BELFAST. Habíamos notado el Café Nero mientras buscábamos un lugar para estacionar dentro del área de Ormeau Avenue, ubicado en la Avenida, justo entre Joy y Arthur Street (a la derecha frente a la estación de bomberos).Ha pasado un tiempo desde que estuve en esta área de BELFAST, y la experiencia previa me ha enseñado que las opciones para el almuerzo dentro del área de gasolineras se limitan al hotel ubicado allí, oa la tienda general (sándwiches para llevar, etc.). . . . Ormeau Road está demasiado lejos para caminar dentro del tiempo limitado permitido para el almuerzo.Fue genial tener este café Nero para ir a almorzar, y parece estar bien apoyado. La variedad "habitual" de alimentos y bebidas está disponible, ¡fue el lugar que motivó mi revisión! No estoy seguro de cuánto tiempo ha estado abierto este Café Nero en particular aquí, pero porque fue una opción muy bienvenida para nosotros, pensé que mi opinión podría ayudar a otros que necesitan un lugar para pasar la hora del almuerzo mientras están en la parte inferior de la gasolina. ¿trabajos? ?

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Valerie R . 2018-12-17

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Quick coffee served by friendly staff. The coffee is delicious and strong, just what we were looking for. We didn't stay to enjoy it, but the cafe was charming and welcoming.

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naholliday . 2018-11-13

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Was walking through victoria square stumbled into this place. It is a chain so am sure you can find a different branch release where in the city. Ordered a double shot cortado. Very awakening drink. Beautiful citing outside to take a break from walking.

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936nebilh . 2018-09-26

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I was in the area on a Monday around noon. Felt like a lemon soda and a veggie panini. Cafe Nero got both. The place looked nice and clean. The staff was courteous. She toasted the panini for me. The warm cheese and veggie panini was delicious. They had other treats and of course good smelling coffee. Would return.

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RoyaltyC . 2018-09-18

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I love this place it’s very cosy and friendly and it’s great for kids as their loads of room inside.

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joannelehtihet2014 . 2018-08-24

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Fue en el Café Nero esta mañana con mi familia para café, etc. antes de ir de compras! En poner nuestra orden Simón el barista detrás del mostrador era extremadamente grosero y discoutreous a mi familia y casi nos hicieron sentir como niños de escuela y nos hicieron esperar en la cola mientras esperábamos nuestra orden. Creo que después de esto vamos a ir a otro sitio para tomar café y espero que pueden mejorar su servicio Simon al cliente al tratar con otras familias.

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Paulene F . 2018-06-16

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A sandwich and a regular capuccino more than £7 is ridiculous. It took ages to bring the sandwich to the table. Never back to this place...

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jcATni . 2018-05-14

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Nice cafe for a reasonably priced coffee, with a good range of snacks. Good atmosphere and friendly staff.

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terrytinsel . 2018-04-12

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We tried this cafe because it was next to our hotel, and we came ended up coming here virtually every morning. The cafe has a comfortable, sweet, mellow environment, and it's not too crowded. The staff were welcoming, the coffee was very good. We recommend the pan au chocolat and the egg sandwiches. Very nice breakfast for very little cost. .

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DrHollyP . 2018-02-27

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We stopped here for a quick coffee and pastry before heading out for a day of sightseeing. The coffee and pastries were good and reasonably priced. I know it's a chain, but it is solid. And better than Costa, which we had tried the day before.

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Nicole M . 2018-02-23

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What can I say about Cafe Nero; steady quality, great vibe, just relax and drink your coffee. They have lovely cakes and cookies as well, or a hearty sandwich.

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Sanne040 . 2017-10-19

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ショッピングモールのハウスオブフレーザーに入っているコーヒーショップ。イギリスに広く展開するチェーン店で、ドトールコーヒー的位置づけです。パンやサンドイッチなどもあり軽食も取れます。手頃な休憩場所としてはいいでしょう。

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Kametaro5555 . 2017-08-24

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Para empezar tengo que destacar que como Caffè Nero y lo que ofrecen.

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james m . 2017-08-07

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Always prefer Cafe Nero to Costa. For me the coffee flavour is good and strong even in a Latte whereas the flavour of the coffee they use in Costa (or perhaps the quantity) is lost in the milk.

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timeagain . 2017-08-07

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Cayó en este café Nero, Lunes 31 de julio, en la calle para ser recibidos con una mujer miserable, mala actitud sirve enfrentado. Obviamente no quería estar allí y era muy servicial. Espero que la señora sabe que ella es, sólo puedo decir que ella llevaba gafas. Después de haber visitado este café varias veces recientemente ESPERO no reunirse con ella de nuevo. La comida y la bebida es siempre muy bien, y normalmente el servicio.

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Suzanne D . 2017-08-03

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Great place to chill out, snack and drink coffee. Always welcoming and friendly service staff. Usually enough seating can depend on time of day.

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terrytinsel . 2017-05-19

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Paramos para café, agua mineral y bocadillo tostado disfrutamos de nuestra visita y fue un gran centro Mitch

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RhymeReviews . 2017-04-22

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Acabo de leer unas cuantas críticas, estaban en la casa de rama fraser? He visitado un par de veces y mi única queja es que puede ser difícil conseguir un asiento durante las horas punta y días. La comida, el café y el servicio es...

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motorcar1 . 2017-04-17

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Tenía una pantalla blanca lo hicieron rápidamente y era delicioso. Como los comentarios anteriores el servicio de atención al cliente sin duda, sin embargo, no fue el mejor el café era bueno

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Purplesister28 . 2017-04-15

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El café era bueno, el servicio bien pero no es amable. No por favor y gracias. El lugar estaba limpio y la comida de los niños mi amigo tenía, disfrutaron.

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einhorrido . 2017-03-18

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After having done some shopping in House of Fraser I decided to treat myself to a coffee and pastry. Neither were good at all ..the coffee was not hot enough ..just lukewarm and the cappuccino had hardly any froth on it. The lemon tart which I normally love & is one of my weaknesses was very dry and tasted quite stale.I went over to counter area to complain and was totally ignored for quite a while as the girl was chatting and I was then told that the tarts were fresh that day!! Emm...no they were most definitely not fresh (and btw whatever happened to the old adage the customer is always right!? )Clearly not in this branch of Caffe Nero they're not!!The staff really do need to be trained or retrained in basic customer service skills as well as coffee making!!

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gottaluvflying . 2017-02-13

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I called in today for a quick cup of tea and scone this morning at 10.3am before going to my meeting. I asked if the scones were fresh as they were covered in cling film. The girl serving said "Oh yes they were delivered fresh this morning". I asked for low fat spread they didn't have any. After taking one bite, this confirmed the scone was definitely not fresh! I brought it back to the staff and the guy serving starting to speak in is own language to another worker. There was no apology or offer of anything to replace the scone. I walked away as the café was starting t get busy. Wont be rushing back. May as well have thrown the £3.85 out the window.

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Michelle M . 2017-01-27

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Cafe Nero in The House of Fraiser is a great spot for a break. Great tea and coffee plus a great choice of snacks in a lovey comfortable surroundings.

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motorcar1 . 2017-01-22

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Just dropped in for a quick coffee place very dirty compared to Newry nero. Both coffees lukewarm. Staff pleasant enough but need to improve with temperature of coffee. Newrys cafe nero is spotless and staff can't do enough to help you big difference in the two venues.

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Fabergabe . 2016-11-14

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I was in Cafe Nero, Ballyhackamore today, hoping for a nice hot drink, snack and friendly service. We got none of these. The two male staff members on duty at the counter said only two words, eight ninety. The cost of two flat white coffees and two lemon muffins.They were actually ghoulish in their appearance, covered in tattoos and punk hair styles and piercings. Zombie ghosts spring to mind. There was no greeting, no please or thank you, nothing. If you don't like your job, get outta town!It took so long to prepare the coffees that I almost lost the will to live. I so wanted a hot cuppa on a cold Autumn day, but the coffee was served cold.I don't believe that making coffee is an art or a skill, or even a passion. It's a procedure, using expensive equipment.So, how do I summarise? Yes, I'm not in a good mood today, granted, but a trip to Nero's newest, flagship coffee shop on a rare day off work, should have been a treat.The ambience, furnishings and vibe were fine. The staff were poor, the pricing on the high side, and the coffee terrible.These big chains who move into local areas, who source products nationally and avoid local suppliers , generally are the places I avoid. The chains who think their "name" is enough and who become complacent, will always be found short.Try your local indigenous coffee shop instead, always better value, and always appreciated more. GM

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gabe186470 . 2016-11-01

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I always get white chocolate mocha - the most delicious drink to satisfy my cravings. I love the comfy armchairs, always visit this place during my shopping trips

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Stella V . 2016-10-30

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Situated at the city hall in Belfast it is a great place to watch the world go by.a welcoming smell of coffee greets you as you walk in.coffee is great.spacious with plenty of seats 24.10.16

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Eaglehunter T . 2016-10-24

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Ótima pedida para um espresso rápido. Café de excelente qualidade, muito bem tirado e bom ambiente. A melhor opção nos arredores do shopping.

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MCapioti . 2016-10-19

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I quite enjoyed my cafe Americano at this location. I was surprised how good it was, usually my cafe Americano is pretty boring in other places :) good job, ladies!

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bogdana . 2016-10-17

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Centraal gelegen, precies aan de bushalte. Prima om even een koffie te drinken voor je de bus neemt.

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44CN82 . 2016-09-29

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Sehr gut Kaffees. Toller Cafe Latte. Zumindest im Cafe neben dem Hotel Europa. Angebotene Speisen sehr lecker.Sehr, sehr freundliche Mitarbeiterinnen.

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KJMp122s . 2016-09-18

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Visited several in Belfast and products were consistent and good. Occasional specialty hot chocolate with marshmallows great. Croissants and coffee in the morning. Just a Starbucks alternative my cousin enjoys. Perks too can't beat it

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icemogul99 . 2016-09-01

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Entramos al café Nero por recomendación de nuestro guía. Se encuentra en una esquina frente al Ayto. de Belfast. La forma es similar a la de Starbucks moderno pero el trato es más cercano. El café está bueno pero los postres son exquisitos, probamos el muffin de 3 chocolates y la tarta de chocolate y ambos buenísimos. El precio pues un poco elevado típico de estos sitios, el café grande rondaba los 4,5€ y los muffins y tartas entre los 3 y 5€. Merece la pena pagar una merienda allí!

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Amteka . 2016-08-23

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This is the second best Caffe Nero in Belfast. Despite bizarrely listing Botanik (sic) as the closest train station, it is close enough to Central that it is no more than a pleasant dander into town - or a nice relaxing interlude in shopping at Victoria Square, and House of Fraser particularly. Staff in here also seem particularly good.

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Dork_Knight . 2016-08-12

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My friends and I stumbled across Caffe Nero when we needed a coffee fix. Jamie greeted us with a kind smile and began conversation and suggestions of placed to visit. We all wished we had one more day in Belfast to visit with Jamie. The coffee was great and the service was wonderful!

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Sara M . 2016-08-04

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As usual a good coffee and a read of the paper. Unhurried and relaxed.Cappuccino and a one shot latte. Asked if we wanted pastries but not badgered when we refused.

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loubaz . 2016-08-03

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Servers were pleasant and smileyJust what you want to seeSat listening to lovely musicLulling in the music click Drinking a decaf AmericanoJust feeling all a glo Soaking in the Italian decorAvoiding the exit door

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RhymeReviews . 2016-07-24

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I would like to have a nice cup of coffee to start my day , but it's not been possible every day. Whenever I get chance I always have chosen cafe Nero.. Thanks guys see you soon,,,

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mukthar m . 2016-06-17

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Wir sind vor dem Regen geflüchtet und im Cafe Nero gelandet.Bei einer großen Tasse Tee ( es gibt wie der Name es ja auch schon vermuten lässt Kaffee) und einem Stück Schokotorte, machen selbst die nassen Füße auch nichts mehr aus.Schöne Atmosphäre und tolles Ambiente.Hier kann man es sich gut gehen lassen, und wer keine Heißgetränke und Torten mag, der bekommt auch was Kaltes zu trinken und ein Sandwich.

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S_A_M9016 . 2016-05-20

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We visited this cafe on a number of days on our recent visit to the city. A very pleasent experience. Great coffee and extras. I really liked the large leather chairs. Lovely to sit back and read the paper.

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griff888 . 2016-04-29

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popped in for lunch wont be doing it again in a hurrythe 2 members of staff were swamped making coffees and no separate staff member to deal with those of us just wanting to get a sandwich and a soft drink

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MRSFATTYBelfast . 2016-04-01

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Cafe Nero has a nice atmosphere and the staff are kind and helpful. The food is lovely and I would recommend the red velvet cake.They only thing that bothers me is they have a sign saying freshly made every day outside but they are not.

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scruffyandsnowdrop . 2016-03-25

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I love Nero, the smell of the coffee, the large cups, the relaxing seats. It always gives me pleasure to drop off here during a little shopping spree. Great to watch the world go by or just have a natter with a pal. The food offered is slightly better than Costa as well. One of my favourite Neros is in Ballymena but it wasn't listed here. Based in the Fairhill Centre it offers a great stop off before heading into TK Maxx for an exhausting search. It always makes me feel as if I am in Italy because the staff are usually not from here and that adds to the experience as my ear tunes in to all the lovely accents. Definitely worth a visit.

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JaygirlF . 2016-03-17

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Cafe Nero is one of the best cafes I have ever visited. Coffee smells amazing and tastes even better. Do visit, my fav is cafe mocha, and there are also options for sandwiches and quick lunches. Desserts are also great. Will miss it when I go back to Greece!!

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galia827 . 2016-03-16

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I'm a fan of Cafe Nero and think their Italian coffee excellent and rich tasting. Although they sell a range of sandwiches and savoury items, it's always the sweet stuff that I fall for as I queue up to purchase my cuppa. There's a range of pastries, scones, muffins, tray bakes and cakes strategically placed at eye level which makes resistance difficult! The lemon drizzle and red velvet cake has undone my 'diet' on many a visit to Cafe Nero. Even if I have the strength to bypass these I often find myself grabbing some chocolate right at the till whilst waiting on the Barista to make my coffee! I'm also a fan of their peppermint teas. Service is swift and pleasant and seating comfortable. Very good cafe where I always know the standard of food and hot drinks will be reliably high.

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CiaraSlevin . 2016-03-12

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As Cafe Nero goes, this is not the standard I have come to expect and being in the House of Fraser, it looked as if more staff were eating here than joe public.Service was pretty slow and not due to the efforts of the staff present, but due to the lack of them.Behind the counter could have done with 4 Baristas but to be fare, only 2 were able to function and even they were getting in each others way.Outside, the remaining staff member was doing her best to clear tables but she was fighting a losing battle due to the sheer number of people who were eating. Whilst there, I noticed a number of HOF and Franchise staff appearing, grabbing seats as soon as they were vacated and then proceeding to open bags of their own food and drinks. Compounding th problem was at least three tables being taken over by staff members meeting friends and simply having a chat - no food or drinks of any type being involved and one fascinating interview taking place with full CV being referred to and about 20 minutes later, both rose, shook hands and left. May have had drinks but no debris on table during my observation so presume not.I am not a frequenter of Cafe Nero, even back home, but if I was ever in Belfast again, it certainly would not be on my list of refreshment locations.

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tartnjohn . 2016-02-18

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I called here after 'click and collect' at House of Fraser. I was greeted and served with a smile - just great service. The latte was delicious, and more especially it was hot! So many places are now serving lukewarm drinks. Tables were cleared and cleaned, and I had no difficulty finding a quiet, comfy corner. Will definitely be back.

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AnnieMG . 2016-01-28

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Called into cafe Nero on a Saturday afternoon with my other half. There were 2 members of staff working. Not 1 clean table or sitting area in the whole shop was available and when we requested a table to be cleaned we were told they would do so in a minute. After 20 minutes and no clean table I moved dirty tray and cups to another table were other customers seemed to do the same. Will not be back.

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Glamdoll89 . 2016-01-15

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Like the ambience of this place. A great selection of coffee and teas, and other drinks. The staff are very friendly and give a great welcome.

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Anubis14 . 2015-12-21

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Called in here last night for a hot chocolate. My purse was on the counter and when I lifted it it was soaking wet. A very sloppy cafe. Untidy. Doors hanging off the hinges behind the counter. The cash register had to be shook for it to work! Floor needed to be swept and mopped.I will not return as its the worst cafe I have ever been in.

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LindaLou1960 . 2015-11-27

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Lovely place to have a nice coffee, relaxing music and ambience. The staff in the Lisburn Road branch are very friendly and helpful. It's my first time in cafe Nero in Belfast and I was impressed. Well done..

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Paul S . 2015-10-18

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We've all done coffee houses at some time and Café Nero has to be one of the best. It's relaxed and friendly with good food and coffee and all for an affordable price. It's one of only a couple of coffee chains I visit.

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Arby2B . 2015-10-17

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we called in here by chance, it was sunday morning,raining, what a pleasant surprise,great coffee , snacksambience is good,

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Eamonn B . 2015-10-12

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Ótima opção para um café da manhã completo, ou um lanche a qualquer hora do dia. Ambiente agradável, situado dentro de um shopping, mas com acesso fácil da rua, com grande variedade de comidas e bebidas quentes e frias.

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Silvana Q . 2015-10-08

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Got tea and a bun. Kind of expect tea in a pot rather than a mug with a bag in it. Very handy to avoid shopping in House of Fraser with the wife.

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EddNM . 2015-10-03

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Cafe Nero never fails to deliver fresh great tasting coffee. The additional bonus of hot food and sweet treats makes every visit worthwhile.

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Jay D . 2015-09-11

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Would visit Café Nero's almost each time I go shopping in Belfast. I always try to take 5 during the shopping trip and go to this restaurant for either a hot or cold beverage, and sometimes I go mad and have a muffin or scone!Service is good and there is seating available for outside use. It's odd to see that customers are charges and extra 30 pence on almost every menu item, if not all. I often get annoyed when I pay the extra to sit outside amongst others who have purchased for carry out prices? I wonder what the rule is here - does eating in only cover indoors - what do you think? And is sitting outside at the restaurants table "food and drink to go"? Hmmmm, interesting dilemma, don't you think?

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Valtpal . 2015-09-01

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Nice relaxing cafe. Was on my own and felt very comfortable. Enjoyed a tasty toasted sandwich and a nice pot of tea all served up with a welcoming smile.

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Philomena S . 2015-08-27

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O chocolate quente especial é uma delícia e o frappe creme (strawberry & vanilla) também! Atendimento muito bom e ambiente aconchegante.

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Dorotea B . 2015-08-27

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Meilleur que son concurrent starbuck. Et aussi moins cher. Accueil sympa comme partout en Irlande d'ailleurs.

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Angelineclermont . 2015-08-23

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The chairs are very comfortable. This is a nice place before taking a walk around the House of Fraser. Service is very good, with a smile. They do coffee, cakes, and tray bakes. The toilet was very bad, the seat had a big crack in it.

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Hanni_LR43 . 2015-07-22

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Cafe Nero do one of the better cups of coffee in a city where most coffee is of a very low standard. The main problem is that their espresso is too weak for those of us brough up with Italian standards. Having said that, if it's espresso you want, ask for a ristretto and you will get something akin to an Italian espresso. The staff are great in Nero all throughout the town.

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magliocco . 2015-07-10

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Popped in for coffee on Sunday morning waiting for the shops to open as our usual coffee shop was closed , this place is big street level walkin , tables outside and good coffee , but your service needs to improve and you cleaning really does need a look in , the girl who wiped our table was nice and pleasant but lacks the ability to clean a table properly , I found the floors , tables , and chairs needed a clean and this was early morning , but I may highlight the fact that the coffee was good , maybe a takeaway in future to a nice clean park bench

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binflynn1 . 2015-07-06

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A modern cafe has to produce a decent cappuccino and on my recent visit I did get one. Something about the dusting of cocoa on the watery froth Gabe this my slightly above average mark. By no means mediocre, the coffee was flavourful and the surroundings and art most pleasant. It was a very quite time of the day so I would assume the ambience would improve with more of a buzz in the place. Go visit yes, but ensure you have a decent coffee as that is what cafes are about!

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Irish_Sojourner_11 . 2015-06-29

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One will find Cafe Nero all over the city, so not to worry if you miss one another will be round the corner for sure. The place is decently priced for coffee and small bites, the coffee also tastes decently good and so do the desserts.

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Kmehrotra . 2015-06-16

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Firm fan of Cafe Nero but this was not the usual standard. Although not really busy, there were loads of dirty tables and had to ask to get our wiped even though clear of crockery. Crumbs all over seats and floor. Toilets were disgusting. Looked like the cleaning timetable was a quick wipe around. Loads of dust on ledges, and grunge around taps and on floor under hand dryer.

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DerbyMum . 2015-05-28

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It is near my work, and I often go in to get my morning coffee and a sandwich. Delicious sandwiches and not too dear Staff are friendly and very professional at making the coffee.

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Arlene H . 2015-05-27

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boa pedida para um café, seja pela manhã um fim de tarde. Delicioso Capuccino com croassaint na manteiga. Lugar bem aconchegante e para relaxar apos a caminhafa. No centro de Belfast. Recomendo

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AlessandroIs I . 2015-05-10

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Located a stones throw from the High Court expect to rub shoulders with the creme de la creme of Belfasts barristers whilst queuing to be served by the finest of Café Neros baristas. The ever friendly and efficient staff here are steadily busy and handle the impatient with polish and charm.

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timeagain . 2015-04-16

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Even with the sun splitting the sky I just had to have a lovely frothy latte. It was hot and creamy and well worth having.pleasant staff.

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Belfasttravelfoodman . 2015-04-07

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Good place to stop for a light bite in between shopping. We had brunch here last month, they do a lovely gluten-free carrot cake, which is also low in calories, a double bonus.

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KatieMc123 . 2015-03-10

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We call in to Cafe Nero every time we are in the centre. It has to be realised that this is really only a coffee dock with a few sandwiches, biscuits etc and is a refuge for beleaguered shoppers and legal types, to take time out or discuss cases! Firstly, the coffee is good - strong just as I like it, and the muffins etc are of expected quality. Staff (Baristas!) are generally good but on a few occasions when we have been amongst the first customers of the morning, it is difficult to get a clean table! This is most unacceptable and there is absolutely no excuse for ensuring that such a small place shouldn't be clinically clean first thing and thereafter throughout the day. Would suggest that "prioritisation" is a key word for the management and that this should permeate to all staff. Having said this, I will reiterate that the coffee is good, unlike some higher end establishments, and we will continue to take time out in this coffee dock.

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StephenWaringstown . 2015-02-12

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Very poor handling. Everyone of staff was very rude. Not nice atmosphere, not nice place, even not nice coffe. Not any more.

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nata03 . 2015-01-07

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My view would be that what stated out as a better chain coffee offer than most. Cafe Nero has quickly descended into everything i dislike about coffee offers such as these. Generic coffee and food and in this particular branch an air of scruffiness with tables not cleared and indifferent staff. Not worthy of the department store it's housed in!

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SB W . 2014-12-08

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They have plenty of choice if your just stopping for a quick bite to eat. Staff are always helpful and friendly.

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Dawn M . 2014-11-04

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They have a nice selection of cakes, etc. to choose from. Poor on sandwiches, nothing to my liking. Service is good, but slow cleaning tables. Had to ask someone to clean mine, but nice seating and the coffee is beautiful. Have loyalty scheme as well which is good.

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cutebutterfly2 . 2014-08-04

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not the best of seating. seems just placed in the middle of the shop. however drinks can be great.though at times can be disappointing depending of staff. value so/so

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Kelly C . 2014-03-30

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Trevligt cafe nära bussstationen och city. Utbudet var inte jättestort men det som fanns var gott. Hade önskat att det funnits fler tesorter att välja bland.

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Karin914 . 2013-12-21

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I call at this cafe on most occasions when in belfast i find it very clean good service great cappuccino and a heated almond crossaint i really enjoy well done to all who work here !!

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Qualitytimes . 2013-11-30

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Nice place, but "best coffee west of Milan" no way. An order for latte macchiato was accepted, but was served as a macchiato. Espresso has no crema and a bit tasteless. Flavours are balanced though.Nice location to sit down and plan your trip!

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Paul_Marianne . 2013-11-15

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