Cafe Nero in East Lindsey

After popping into neros on louth yesterday to which we nearly didn't go in due to the outside windows being so dirty and the cafe looking so run down. We decided to try it coffee and hot chocolate was nice however inside again looked so tatty and dirty and chocolate cake so dry. Needless to say we won't be going again £13 for 2 drinks and a slice of cake.... no thankyou.

On approaching neros louth for a coffee disappointed to see its like all the neros outlets dirty paint peeling frontage inside same dishevelled look two coffee and two dried up cakes £14 JOKE. Having lived in Spain neros need a lesson in customer satisfaction sooo basic service compared to an average Spanish chiringuito you've no idea

Dog freindly my Louis and Ruby like comeing here.andalso do pupachinos for them.staff are freindly.x

Nice and polite staff, clean and tidy

Lovely staff, lovely coffee, but very dirty, under the sofa was filthy near the fridge and the outside is an absolute disgrace. How people can serve food with a filthy outside and inside is beyond me. With coffee being so expensive we will vote with our feet and go elsewhere, which is a shame for the staff

Toilet was not in use when visited

As always coffee spot-on thank you

Had a latte very strong and nice tasting didn't eat so can't comment on food the sofa near where I was sat looks past it and ready for the bin but other than that it was a nice experience staff friendly area clean and tidy

Attended with partner and friends. Once again good Coffee and friendly helpful staff. Visit every week and have nothing but good things to say. I agree toilet is a bit tired and settees do need a refurbishment but still a great place to chill and enjoy a good cup of coffee.

Extremely rude and patronising staff member. Only interested in her point of view, and not prepared to listen to customer.

Absolute top place for coffee and a bite to eat in Louth, the friendly service and "relaxed" atmosphere enhances the overall experience , it doesn't get any better than this.

Always come to Nero here in Louth I am a gay man and a biker I am covered face and body in tattoos. I have tried Costa and other cafes around Louth and have been treated with total bigotry and disrespect. However I found this Nero in Louth and have always been treated very kindly and respectfully by the staff. Makes me feel comfortable to get my coffee here and relax. I have autism and am very antisocial But the staff make me feel comfortable to come to Nero. So thank you I appreciate that :) Will always come here for my stop off coffee on my motorbike trips

This is a relaxed place to enjoy coffee. Fantastic coffee and very happy and friendly staff. I do agree with previous comments that it does need a thorough clean. The toilet is getting a bit grim looking too. However, choose Nero over Costa any day. The best coffees in Louth. Just need to sort the cleaner out 😳 please. Thanks

Caffè Nero is really nice. Wouldn’t typically go there usually go to Greggs because it’s quite a bit cheaper but went to Nero for change. Really nice but expensive.

Lovely place with EXCELLENT coffee! Service is wonderful as well.

Called in to Cafe Nero on Wednesday 29th January at midday for snacks and drinks. Was the first time I've been to one of their coffee shops and was pleasantly surprised, staff were very polite and served very quickly all though they were busy. The drinks were very nice and can fully recommend the bacon & brie panini. Very pleasant atmosphere and will definitely call again when next in Louth.

The toilet needs attention. A better clean and empty the bin. It was Lunch time when we arrived, the bin was overflowing with rubbish. The nappy collection bin was very unpleasant. It was very smelly and needs emptying. The toilet needs a good clean. The food and coffee were good.

For:good coffee Against:expensive, slow service,staff more interested talking rubbish to regulars,air con blowing cold air in winter,yapping dogs,no wi fi without signing up for sky account, no phone signal hence can't load meerkat app.

Door propped wide open in December. Don't like it? Leave. (Spoilers: everybody in the front half of the café did leave.) Credit where it's due, the coffee is fine. But when you pay nearly £5 for a coffee you expect to sit in comfort and warmth for a bit. We questioned why the door was propped wide open in winter and said it was too cold, and rather than an apology or middle ground solution, was basically argued with and told why we were wrong and nothing could be done about it. (A faulty aircon system? Sounds like a Nero problem, not a customer problem, but what do I know.) Disappointing standard but more disappointed by the stand-offish "actually no" attitude of the staff member.

The place is filthy the seats and the floor are disgusting it needs a total deep clean told staff member she said it was cleaned every day well the cleaners need to wear glasses Will never visit again.

We had a quick visit with our dog. Lovely food and our dog was accepted and petted.

It's amazing place awsome staff

Always received a warm welcome for and drinks. Always god and dog friendly.

A nice café in the centre of town. Decor drinks and service are the same as others in the chain. The window seats are particularly nice for people watching as it looks out onto the busy main road.

I think this is the best coffee out there

Nice coffee at louth Nero lovely staff 😊

Great service and relaxed atmosphere

This is a small Cafe Nero & was very busy at the time of my visit ,probably more so due to it raining ! The decor inside was a typical Nero rustic exposed brick style,with the seating areas on 2 different levels .There's about 8 tables inside the entrance on ground level with a further 6 tables up a couple of steps at the rear of the cafe,,unfortunately there's no outdoor seating available here for when it's nice weather. I did notice a couple of locals did bring their dogs along ( both well behaved by the way ).so it's a dog friendly establishment The staff service very pleasant when I placed my order of 2 regular Gingerbread Lattes to sit inside. Cash or card payments are excepted .The drinks were excellent & would definitely return back again !

Such a lovely place, I come here quite often and the staff are lovely, there is a lovely atmosphere, the drinks are always made perfect and it’s very nice and relaxed.

It's ok Not much choice with cakes, plenty of sandwiches and the like.Drinks fair.Staff pleasant.plrnty of parking.

Coffee exceptional, I like my coffee really weak the young lady who served me listened. Tea cake came perfectly toasted 😋

Wonderful staff. Always warm, friendly and welcoming. Coffee is pretty good too.

Staff great 👍 ☕️ wonderful could do with a refurbishment

Excellent caf'e fine service from skilled barista's and very tasty Coffee etc.cumfy soft leather seating.Great place.

Lovely accommodating staff, definitely the best of the big chain coffee locations in Louth, coffee is acceptable, lovely interior and atmosphere, gets quite busy but thats to be expected.

Nice place to sit with a strong coffee

Love the coffee, food is lovely but can be expensive. Dog friendly, my dog gets a puppychino when we visit. Staff are friendly and welcoming.

Great place,dog friendly and laid back.

Best coffee shop in Louth Staff are always so lovely and welcoming, and always make the effort to say hi to my daughter in her pram when we go in even when it's really busy.

First time I had been in a cafe nero, and I would definitely would visit again, nice seating nice staff, and the most important nice coffee and hot chocolate, the coffee was Hot, which was a pleasent surprise, well done cafe nero louth.

Really good coffee and freshly baked foods

Love this place, a good atmosphere and much quieter (noise wise) than other coffee places

There was a lovely lady who was serving then the other staff member who served me was rude lacking in any manners.

Just great and cater for everyone & Dogs allowed somewhere for cyclist to resg there legs The staff here are so awesome in every way. It's warm inviting and great coffee and snacks. The manager Katiee ix a credit to the Cafe Nero brand iif inly all coffee shops could be like this one Thank to all the staff

After cleaning the toilet the staff member went onto serving customers with cake and coffee. The whole place needs a good clean.

Lovely coffee shop, lovely attentive staff and able to bring my pooch in for a puppachino too 🐕☺️☕ Enjoyed a perfectly made gingerbread latte with a warmed luxury mince pie and clotted cream 😋

Nice Nero, though perhaps a bit small. Good drinks as expected!

Good points: • soups taste lovely, warmed just right. • choice of seating and cosy decor. • good choice of cakes and pastries. • initial greeting from staff was positive and helpful. Points to take on board: • Coffee asked for was not made well. Was made correctly when asked for a replacement by another member of staff. • Asked whether we wanted a 'smooth' or 'strong' coffee?!! Can be charged extra for this. • Overall cleanliness inside could be improved. • Catty remarks made by staff about customers who complained can be heard and taken on board. As a result, another cafe will be used instead.

Far too many dogs in the very small coffee shop. Some owners seem to think it's OK to let them sit on the seats!

Lovely coffee and great service. But unfortunately the tables and the whole interior needs a good clean. Christmas has arrived but the decorations look very unloved and abit shabby. Sorry but this was first impressions.

Americans coffee was excellent. Would have given 5 stars except there is only 1 loo to serve all customers and you have to queue beside customer tables.

We like going here but a little disappointed with the clearness of the place for the price walls very dirty and windows dead fly's not really what you wanr to ser see when having a coffee and a cake a good clean and all good.

Good cappuccino. Dog friendly. Cakes a bit pricey for what you get. Rating is for drinks.

A group of friends meets here every week for a language class. The coffee, drinks, snacks are lovely. Also nice you can bring a dog. Nice staff. Unfortunately the toilets are not clean. They have not had a thorough clean in many months. We have been going to the cafe for a long time. I have from time to time said to the staff, the toilet is not good. But clearly this is something that isn't top priority. They need a regular cleaning schedule and a automatic air freshener. This is a nice cafe but let down by something that could be a simple fix - regular (and proper) cleaning!!!

Visited with family of 8 all had drinks and cookies etc. bought 2 hot chocolates for my children that turned out to have cream that had gone off on top and was sour! I took back as had already paid and they were replaced. I asked for a voucher as children had both drank sour cream! Not forthcoming, no real apology and no voucher for good will. I normally frequent here but won’t any more! #ownyourservice #couldhavebeenfixed #verydissappointed

Fabulous staff, always asks how your day is going, always takes interest in the conversation, staff work at such a fast pace to make sure your not waiting long & make sure you have everything before you leave the til, food is always good, lovely to sit in watching the world go by with a coffee with the calming atmosphere

Nice and clean, friendly staff. Must be the smallest Cafe Nero I have been in

Lovely friendly atmosphere! Staff all very friendly and can’t do enough for you. Absolutely love that you can take dogs inside and they have little pupchino treats for them! Would highly recommend xx

2023: Snide, unpleasant staff & absurdly overpriced. Where's the joy in paying £11 for two coffees and a couple of biscuits? Hopefully doomed business model. Miserable place.

This is an important update to my review. I’ve discovered a new thing in coffee shops, and it’s all thanks to Nero in Louth. The only you should *ever* order with your coffee is coleslaw. Coffee & slaw. It’s 100% the winning combination and only £1 a bowl. I recommend a double scoop and a large latte. It’s got nuts and stuff in and tastes great. Practice before you go in by standing in the mirror and saying “Coffee and Coleslaw please”. I guarantee they’ll give you a knowing nod and see you right. If you know. You know. Get ahead of the curve and follow this advise. Plus if you are lucky you’ll get served by the barista lady with the most amazing and infectious laugh.

The outside of this cafe is a disgrace. It needs repainting or at least a good clean.

It was mucky?.. floor, seating..walls?..

I like Neros. It's always warm and comforting and the coffee is nice. Plus they let me bring my dog.

Great coffee, pleasant staff overall nice experience

Great place friendly knowledgeable staff

Good coffee and treats, and open even on Sundays when most others are shut.

Lovely stop for coffee and dogs allowed too! I do wish people wouldn't let their dogs sit on the seats though.

Best coffee shop in town love that it's dog friendly the staff are lovely and helpful

Good strong coffee, lovely little shop. Friendly staff. Comfy chairs.

Amazing experience! What a great little coffee shop. Went with my friend during lunchtime, the place was welcoming and the staff was very friendly and approaching. We have ordered a cappuccino & a latte with extra Vegan cream on top and I have to say wowzers, that cream was a cherry on a top! Well worth trying. The coffee shop is quite small but still spacious enough for clients comfort. I will definitely be back.

Full marks hadn't realised they're dog friendly

Forgot how lovely their coffee is. Also an excellent vegan cheesecake.

Excellent coffee, excellent food always a cosy atmosphere, very rare you have to wait for your order, and for the most part the staff are amazing. Unused to be a staebuccaneer back in the day but Nero's blows then clean out the water.

Lovely Cafe Nero in Louth. Pain aux Raisin or Apricot Croissant - decisions decisions! Both so good and really hot coffee. Cafe Nero is the best of the coffee chains.

Okay for a quick coffee I guess but this Louth establishment is not that interesting as there are other independent coffee shops also in the town.

Small. Staff average. Not overly helpful. Seemed to spend more time talking than serving or cleaning tables.

Friendly staff, fresh cakes, pastries & always hot drinks.

Nice to find a cafe that opens early First time I have been but it will not be the last .had a lovely coffee and a really good toasted sandwich

Beautiful latte, the coffee shop is very well presented and welcoming.

Very pleased with the service good food quality

It's starting to look a bit grotty inside! Coffee is good though

OK. Not great customer service.

Lady who served me today never smiled and was too "officious" this is my view. However, the dark hsired young lady who took the tray from me when I returned it complete with used crockery etc., was the polar opposite and lit up the room

Fantastic coffee and the atmosphere in there is so relaxing. And always with pleasant staff 👍☕

Bloody great coffee and lovely comfortable seating... what more do you need!!

It's a great place to have a coffee break in Louth. Good quality coffee, nice staff! 👍

Super friendly staff very welcoming, always clean and sanitizer available.

Had a great coffee with my wife and family, plenty of free tables

Coffee just right for me, too strong for the missus.

Pleasant enough staff, but many of the tables were covered in dirty coffee cups when we visited mid afternoon xxxx

Love sitting area. Very thematic . Always great pleasure to visit this place. Clean . Dog friendly

My favourite high street coffee shop by far, just nicer coffee And a British company 👍🏼

Great service, great covid care , excellent

Staff were friendly and approachable Nice coffee too !!

Lovely coffee friendly staff. A lovely Nero in Louth Karen

Lovely coffee and a friendly happy service. Thank you

Great flat white coffee Great service

It's a pretty nice place with very friendly staff. We couldn't sit down as it was during covid restrictions but the coffee tasted good. A welcome addition to Louth high street.

Very pleasant little coffee shop on Mercer Row. Nice seating area for when Covid-19 is no longer a problem, and baristas are always friendly and welcoming.

In the climate of lockdown the single member of staff was friendly, personable and positive. She should be praised for her attitude and I hope she enjoys her M&S Xmas dinner