Cafe Nero in Carlisle

Loved the venue but the food was not stunning. The 'special' open prawn sandwich was over priced and needed a bit of finesse in the presentation as it was a load of frozen prawns dumped on two huge slices of bread that 99% of the population could have produced. The cheese & cranberry quiche although ordered as 'warm' was cold and pretty solid with a thin filling not worthy of the price tag. Maybe the staff need to visit other cafes to see their expertise and presentation skills.

Visited for a coffee and was going to have something to eat. Firstly there was a queue …. Fine ….but there was only one girl serving hot drinks,thought about having a roast ….quickly changed our minds at the sight of dried up beef and turkey….. paninis were left sat out and looked unappetising to say the least, we decided to just have a cake, no plates to put them on…..I eventually got one ….. no spoons for coffee in the tray just the dishwasher basket dumped by them……when I got my cake and coffee the cake was tasteless and the coffee cold…. The food is over priced and I have eaten in better motorway services….Won’t be back

Breakfast is always spot on. First thing we have when we are able to go shopping here (Saturdays). Staff, friendly and food is always good.

A lovely warm welcome as me & Benji-Dog walked in from a crisp, winter walk in the park. Dog friendly, humans welcome too! 😆 Delicious food & drinks. I had a cappuccino & bacon barm to warm my cockles 👍 😋 wheelchair ♿️ friendly & carparks on both sides of the park. Lots of squirrels & wildlife too!

If you need wi-fi then book elsewhere. Totally unusable. Got the Ultimate wi-fi with the Plus room and couldn't even log in. Went to reception for help (longest walk ever) and strangely it logged in there. Went back to room and nothing, said low quality and disconnected. Couldn't even use the free one, same problem. Reception can't do anything, just said sorry. Really feel for anyone staying with their work and needing to use it. Plus room was nice enough but the general feel of the hotel wasn't great, in need of some money spent I think, wouldn't stay again or recommend.