Cafe Nero in Northumberland

A lovely relaxed experience, I love Neros in Berwick and find it calm and peaceful. Today I visited with my 3 sons, who wanted a sweet treat, the man who served me could see I was busy with them and was patient, polite and just helpful! We love the little library too, it always occupies my two youngest.

The staff made our little pug Bella very welcome. It's great that Caffe Nero allows dogs. After watching rare seabirds and seals on the river Tweed we were able to escape the rain, enjoy yummy coffee, lunch and cake, and relax with Bella. Many thanks - we'll back. Five woofs from Bella! 😁 🐾🐾

Pleasant, friendly staff, dog friendly, and a great selection of quality coffee. Also an excellent choice of both savoury and sweet snacks. Plenty of room, and pleasant, inobtrusive background music, either light classical or cool jazz. There's even a free library. One of our favourite watering holes in bonny Berwick. Highly recommended.

After a days walking along the cliffs & other footpaths in the Berwick area we visited Cafe Nero for a coffee. We were welcomed by the staff, ordered our coffees & took our seats. The coffee was very good, the cafe was clean & the staff very friendly.

We visited here twice for breakfast with my son, who eats vegan food. The porridge with honey along with their vegan croissant. My husband and I had lovely lattes. Sunday morning was very very busy as their was just one female barista on duty and she was very efficient and friendly and focussed on each customer in time. She didn't once become stressed by the queue. We returned the following Friday for the same - this time their were two baristas on duty. The facilities were clean and the seating areas were comfortable with some sofas/chairs available.

Have visited this branch several times during our stay here. Coffee has been weak to say the least. More disturbing though has been the attitude of the manager, quite controlling: watched her warn a lone customer about not taking a window seat if the branch became busy as they have to allocate seats (is this in print anywhere in the shop? Are we persecuting singletons?). Not his problem surely. He left shortly after. A disappointing experience and not up to the usual standard expected of a Caffe Nero.

great coffee, lovely friendly staff who really get to know their regulars. music is never too loud, just a nice background sound.

Second time I’ve been here within a week . Last time I’ll go. The staff are abrupt and rude. Hygiene = Nil ! Putting cups away with fingers inside them with false nails on and then grabbing a teaspoon by the stirring end after scratching her head! No Thanks. One member of staff maybe supervisor very scary! Way to assertive. Not much clue on some of the coffees either which given it’s a coffee shop is a bit weird.

When I have been at cafe Nero Berwick only ever seems to be a tall boy working he seems tired. When I was in just before new year I witnessed the so called store manager talking down to the boy who always works, it was very unprofessional made me feel uncomfortable to be around this. In my personal opinion the store manager should be present more in store and I will not be returning until there is better management there.

My choice for coffee. I enjoy cortado but find it difficult to find. Cafe Nero make a very good cortado and my husband enjoys their latte. Had toasted sandwiches which were good.

Enjoyed a coffee and cake here with my daughter. Coffee was spot on and the staff were really friendly and polite.

We were pleased with our visit. We normally try to use local private coffee shops but this was handy . Friendly chatty staff and cake and coffee fine. Decent loos with a ramp for wheelchair use.

Stopped in with friends for take away beverages and everyone said they were delicious. I had a latte and it was very good. Would return.

A comfortable café with very friendly staff. Excellent coffee, a good range of pastries and snacks, and free wifi.

This used to be my favourite coffee shop in Berwick but lately the service is so slow and the coffee hit and miss seems to have new staff and has lost it's friendly vibe,

Touring on our bikes. Stopped off for a Frappuccino i. Place clean and relaxing . Plenty of space to relax and listening to music.

Usual Cafe Nero fare - decent coffee, good service. Might have been 4 stars, but too often the muzak is too loud for conversation.