Cafe Morrisons in Lancaster

On arrival at the store, we needed the toilet . OMG disgusting is not a strong enough word! They were filthy and the smell of ammonia was unbearable! One urinal out of order one hand basin out of order , and the toiled was disgusting.I brought this to the attention to the duty manager Jackie , who was very apologetic and closed the toilets immediately for cleaning. We then went in cafe for breakfast . Food was quick, but unfortunately, the tables had been cleaned of a fashion. In reality what had been done, is the mess on the table had been spread round with a dirty damp cloth . The young man who was clearing the tables , seemed to be doing everyone’s job, so not his fault. When I went to put the vinegar on my chips , there was no small hole stopper on the vinegar bottle, so my food was drowning in vinegar. I brought this to the attention of the lady who served me, she simply took the bottle of vinegar away , and didn’t utter a word , so I think I paid for the privilege of visiting a dirty under staffed store . Morrison’s if you read this, get your act together, your store is filthy!!!

On arrival all table were mucky . Food cold . Not all food was delivered and ordered normal sausages and came meat free . Overall rubbish

Absolutely appalling staff, rude and inconsiderate.. ordered two sandwiches and drinks, no table number cards available and when they did arrive after 25 minutes the guy was less than polite and almost threw the plates down. Done with this cafe now

Sandwich i purchased was stale the bread was hard and the crisps were a week out of date staff said i have them at home a year out of date they should be fine....... BUT they were selling them at full price on checking all the Walkers S&V were all out of date. The staff made no effort to remove the crisps in the 30 minutes we were there

Awful place, and to think this cafe used to be decent 20 years ago! Now the common theme is dirty tables, sticky menus, disengaged staff. The coffee tasted bland and watery. Food is not up to scratch either. I've called in before and it's not unusual for the drinks machines to be out of order (very common in fact). There's no pride whatsoever, the temperature inside the room is freezing and you can't even get a teaspoon. The management have been notified about the absolute state of the cafe on several occasions by myself and others. They always say they will pass the feedback on but nothing ever changes. I am convinced it's a ploy to finally get rid altogether and save money. If I was in charge of the store I would be embarrassed.

Called in for a coffee while out. Spacious cafe great staff, very clean food looked good. Furniture whilst clean looked a little shabby and worn

Called in at numerous Morrison’s cafes over the years and this is by far the worst we have come across, the cafe was approximately half full, the majority of the empty tables were either dirty or full of plates, cups etc. The whole place had a very tired grubby feel to it and there was also a very strong smell of fish, there was one member of staff trying her best to keep things tidy but couldn’t keep up, there did however seem to be quite a few people in the kitchen! We only called in for a hot drink and to be honest would not have eaten there anyway. The drinks were nice and hot (which is why we have given it two marks) but in all fairness we made them ourselves at the machine.