Cafe Giardino in Ipswich

Unseasoned food, they don't use any spices at all, everything tastes the same. I ordered a red cabbage salad, it was inedible, hard and tasteless. I don't recommend it at all.

So expensive, the price is not worth the food. Taste and quantity is so poor Service is too late We ordered mocha and latte, mocha is too sweet to drink and latte not good we Never visit again

Very nice coffee and cake, as well as the staff, a little pricey, but a treat

Always great customer service and fresh tasty food! Always coming back ❤️

This place is very over rated and overpriced. When walking up to the counter to see what we wanted kept badgering us to order straight away. Ordered jacket potato with cheese n beans got a bowl of beans with a potato in the middle n the cheese was melted on the top so obviously been warmed up on the microwave for 7.95 got no side salad the coffee was very bitter n tasted burned. Staff also abrupt and not very friendly. The sorry thing is that reading through the reviews nothing seem to change. WILL NOT BE RETURNING

Really tasty food and friendly staff but very overpriced. You have to really be tactical about buying your food otherwise you'll be paying a load extra unknowingly. Recommend but only if you want a coffee, panini or know ahead of time what to buy.

I endured a strawberry milkshake today at this cafe. Now let’s just say it wasn’t my favourite. A good milk shake requires a flavourful taste the whole way thru leading to maximising satisfaction all the way. Unfortunately this milkshake only tasted good in the last couple of sips meaning my satisfaction was decreased. I would recommend adding some more flavour to your milkshakes in order to maximise the taste throughout and use syrup that can maintain consistent thru out the shake. I hope this is good advice. Furthermore I would like to say that the coffee was good my nanna had a flat white which came with two biscuits which I thought was good Value for money despite me not knowing how much it was.

Wasn’t the best experience, have been here many times before and have never had cause for complaint, on this occasion food was not very good and service was poor, COULD DO BETTER

Love this place. Lots of variety and food is always freshly prepared. Staff are always friendly & helpful. Would definitely recommend a visit.

This was absolutely horrific I spent 2.75 on avocado it was as hard as a rock and the butter did not look nice and the butter came from a farm

Very disappointed with this cafe. Charged extra for oat milk coffee and not one plant based snack on the menu. I am Vegan and the staff were very dismissive saying that they don't serve vegan food as it would have to be kept completely separate. I understand this, but to not have any pre-wrapped plant based snacks makes no sense. On suggesting this to a staff member she replied that the cost would be too high for them to make a profit, surely that would be the choice of the customer? ! I will not be returning to this cafe and they will go out of business very soon if they choose not to offer any plant based food. This is the first place I have come across who do not offer a plant based choice. This tells me all I need to know about this place.

AVOID THIS PLACE! As we approached I could see the look on the staffs face. They were very unwelcoming and abrupt. Ordered the food and charged for everything INDIVIDUALLY. Food was below average and hygiene levels were non existent. The staff looked at us like why are we there. They couldn't even afford a smile. Would never in a million years go back. I bought a jacket potatoe and a coffee.

Was really disappointed found 2 pieces of hair in my food, midway through eating it and then I gave it to an employee he was really nice and offered me a full refund. I know this was an honest mistake and just wanted to come here and say this happened to me.

Latte wasn't hot, but service is excellent

Please train your stuff. This is not a flat white. Also it was boiling hot.

Have not tried the food, but all looks ok. Please train your staff to make coffees properly. Ordered Flat White, got it in the massive cup full of milk, couldn’t even taste coffee in there. Same thing on my second visit.

Always enjoy coming here, friendly staff always happy to help and excellent food and service.

This is a must for us! The food and service is first class. There is a comprehensive menu covering breakfast to lunch with a good selection of cakes and pastries. The staff are very friendly and helpful offering great service. The cafe seating area is clean and the staff are constantly cleaning and making the cafe safe. We just had breakfast and it was first class the poached eggs cooked to perfection and the dish nicely presented. The staff are first class very helpful and friendly.

I eat here every time I go shopping and all the staff are so helpful super clean 5 *

Great food and service, Celeste is so helpful and lovely! ☺️

Taste good and lovely staff. Definitely come back

Lovely staff, very helpful and will be returning soon.

Amazing service, the perfect spot for lunch during a busy shopping session.

What an amazing place spent with the family. Had a tuna sweetcorn panini that was delicious. Lovely staff, friendly and good food. Will definitely come again

I stopped for lunch. Lovely friendly atmosphere with a great menu choice. A great place to go to for lovely food.

I drop in most mornings. I get a friendly welcome , a nice coffee, and a comfy chair. Can’t really ask for much else 👍

We have eaten at Cafe Giardino on many occasions and have always had excellent food. The staff are always happy to help and accommodate any request the you might have. The food is an excellent quality and great value for money. I can honestly say I would always recommend this establishment to friends and family as somewhere to eat or simply have a coffee. Keep up the great work.

I loved the space, amazing staff, the food was to die for, completely in love, will come back for sure.

Ordered Oat Flat White to go.. Had a sip and chucked the rest in the bin. Very weak and milk tasted burnt. Barista if you would call her that put the flat white in a large takeaway cup making it very weak. Not happy, will not return. Very overpriced £4.15 for an oat flat white!!

The worse food and shame to name of cafe . They are very funny no smile seems like they hey are serving for defence . Old grandma service customer she doesn’t understand or speak English at all . They forget to serve what customer ordered and paid for . No apologies for mistake . The food was really worse and coffee come from cheap beans. Will not visit again and will avoid .

2 adults 1 child Sausage roll Large salad Chicken and bacon strips Tuna jacket with cheese Small salad 2 americano coffees Fruit shoot £45.00 Have been using gardinos for years staff has changed and so have prices way too expensive now and service not so good. I have checked my bill again and they have added on a regular salad which was £9.95 which we didn’t have I’m going back on Thursday and will speak to them and I’m taking a photo of the bill with me.

Disgusting coffee was given a huge mug and the coffee was very weak even for me. Bad service, older lady serving behind the counter having an argument with another member of staff, don't need to be subjected to this environment. Won't be coming again!!

The worst service ever cappuccinos was just milk and chocolate in a mug didn't even ask if i wanted regular...not going there again.

The food is average,didn't receive my receipt,but for 3 sandwiches 🥪 an extra salad bowl,small portion and a drink, I was charger £36 ,which I think is outrageous. I couldn't believe 😲 I should have insisted for an receipt 🧾 and could see why I have been charged so much,but I am very shy on this,but won't be returning,it is too expensive and if they did charge for items I didn't order ,well....good on them ,how many people are fulled then...I think need to do better. Thank you

Nice helpful staff ,had a jacket potato which was hot with plenty of cheese but the lattee was watery

Breakfast was terrible. Bacon dried out. Fried eggs were supposed to be sunny side up but was hard. Wife’s poached eggs was snotty and mushrooms shrivelled up. Thankfully Got my money back.

We had lunch with their panini and the cheesecake. The food was okay. But what made the difference was the service and cordiality of the 2 people working on the till and the food preparation. Excellent.

Very spacious comfortable seating areas. A great variety of food on the menu and the staff where very welcoming and friendly. I will definitely be visiting for breakfast next thank you.😀

I'm just leaving a bad review because I experienced the same rudeness for the second time in a row within a time span of a month. The young Portuguese lady is very rude, such an unhappy and unpleasant person. Never coming back again. I gave it a second chance which was a waste of time.

Hidden costs. £1.70 for a bit of cheese on kids spaghetti Bolognese. Toping on salad £4 each on top of the £10 you pay for for the salad ... Just be careful when you order as you might be surprised with the end bill. Food is avarage. My opinion is that this palace is a very overpriced. I will not be eating there again. #overcharged # greedy

Very nice people good service and selection of the choices

Had breakfast today, worst breakfast I've ever had. Scrambled eggs were dry, bacon didn't taste like real bacon, worst Cumberland sausage ever. The baked beans were the only food item that was worth it. Avoid.

The best lemon muffin I have ever tasted! Spotlessly clean, great service. Beats Costa/Starbucks anyday. Look forward to our next visit.

Had lunch there the other day with my husband, we were very impressed with the service. The food and coffee was served hot..... Not luke warm like some other places we've been to. We will definitely be having lunch in there again next time we go to Lakeside 😊

Good food and coffee but awful customer service from a lady manager / staff who was very rude by questioning me and trying to intimidate me when I rightly and justly asked for a refund for being charged for drinks that should have come with the kids meal. Her colleagues agreed I was correct but she would not listen to them. She was extremely unfriendly, all over refund request, which was as agreed by another colleague who gave me £3 refund and said he will bring me the remaining £2. When I hadn’t received it, I asked for my receipt and the £2 promised a gentleman staff politely said yea of course as agreed earlier but this lady interrupted and spoke to me in a condescending tone and very unfriendly facial expression. What should have been a nice experience for my me and my sons ended in a horrible and uncomfortable feeling. I wouldn’t go back again that’s not what anyone should experience when spending their money. All over £5 refund request -my recipient is evidence

It's my first time here, I ordered food here, the service is great, thank you very much

Very ordinary and average food at premium price , Rude staff , Well over priced and Plz check you Bill. I have been charged for items which I didn't even ordered . Menu shows items as meal but charged saperately. Better walk away.

Always a pleasure to visit and excellent food and service, thank you

Excellent cafe with tasty food and friendly efficient service. The seating is comfortable and spacious but a little noisy as it in the middle of the shopping centre. A great place for a break and a bite whilst shopping.

Its a Cafe, but has more food options than you would expect. If you go in expecting a cafe then its great and 5*. Everything you need, and food is good quality. Plenty seating, and great place to take a break if you have a long day at Lakeside.

Two words, food contamination. Tuna jacket that had a piece of apparently “chicken” and “something woolly green” that we were told was spinach that had fallen in from a tray of pre prepared food. Member of staff didn’t see the issue with “chicken and spinach” being in a tuna jacket for a veggie.

Very clean, very pleasant staff, l had poached eggs on toast, very nice soft yolks, and the coffee was full of flavour.

Food looked incredible but tasted like feet. Absolutely gutted and starving tbh. Overpriced and just overal not the best experience. Off to maccies

Awful service & awful food - we fancied an English breakfast, what we got for £24 was a microwave meal. It was like eating airplane food...the waitress was rude when my wife spoke to her, the waiter tried to get my wife to apply for the refund online, and the manager was unapologetic and extremely dismissive. Never going back there again.

The waiting time to place an order was like 20 minutes, thought there wasn't busy. All kind off milks were mixed in the same mug. The same gloves to put butter on clients bread and to touch rubbish... Waiting time for order was like 30 minutes.. ohh if you are hungry i advise you do not come here. This was first and last time here.

I always eat here when I'm at lakeside. Never been bad yet.

Disgusting food with outrageous prices £30 for two pastas which have been pre heated in the oven?? I’ve been given better food in the hospital

Great food, fresh, friendly staff

Always a favourite. Really nice place if you don't want a full heaving meal. Excellent choice of sandwich fillings, and a nice choice of pasta dishes.

I had full English breakfast and was very disappointed. The food did not taste very fresh. Scrambled egg was watery, mushrooms very tasteless and a tiny piece of bacon that was very hard.Are you microwaving your scrambled eggs? Please can you do better because your place is very lovely.

Stopped off for coffees mid afternoon. Whole experience of this place is excellent. They were looking after a very young girl who lost her family in the Centre. Very honest staff too as I dropped my credit card at my table but the cleaner found it after my visit. I retraced my visit and they handed it back to me.

Build your own sandwich jacket or chiabatta as you watch. Real fresh food, good ingredients. Good flavoured coffees, teas, juices, cakes. Ground floor & plenty of room for wheelchairs. Kiddies welcome. Central location ideal to meet up. Watch the Lakeside indoor train as it passes & wave back! Gains star for helpful staff attitude to less mobile patrons. CLEAN.

This place is hardly busy! That’s the best thing, away from the busy food court and shoppers, it’s located in middle of shopping centre with lots of seating. Quality of food great and if you fancy something different from the usual shopping centre food shops, give them a try… Also they do a breakfast deal with a hot drink for £7.95

The bacon and sausage butties were over priced and tasteless. Pot of tea is only one and a half cups. Really not worth it.

Breakfast and a hot drink for £7,95 each.I have been charged for the meal and the hot drink separately which comes to £10,95 .Spoke to a man he gave me a refund in a not very pleasant manner.This is the third time happening to me. Very very mean way to make money.

No one finished the meal. Store bought fridge pack chicken in the baguette. Rock hard bread. Jacket potato hard. Bolognese had no flavour. Italian family that can’t cook! Waitress’s looked overworked, they worked hard and are the only positive of this cafe/restaurant. Only still in business because of the location. They do not care about quality. Classic Italian restaurant that would be on Ramsay’s Kitchen Nighmares. Terrible.

£7 for a smoked salmon sandwich or something like that. Overpriced although it was ok

Nice food but slow service our hot drinks were almost sold by the time the food arrived

Very good children's meal. I could have eaten it it was big

Not great I'm afraid, we had two full English with extra hash brown, think they only used one egg for the scrambled which was microwaved and one mushroom chopped up it really wasn't worth having on my plate, think they had beans to get rid of as that's what took up most of my plate which is great if you like beans, the hash brown wasn't fresh, and the tea pot leaked as you poured it, the sausage and bacon was nice though but it wasn't worth the nearly £23 I paid. It was very clean and the staff seemed nice, but sadly I wouldn't recommend this place for a full English.

Very hard working staff, kind, patient and helpful. They offer great quality food with a smile. Super busy, which indicates that it is a great place to be having your lunch at. Prices are a tiny bit high for the type of place that it is.

Made to feel unwelcome when order 2 full English breakfasts with scrambled eggs and we were given fried eggs. Breakfasts taken back and not kept warm . So tepid when we git them. Coffee nice

Was a little pricey but food was fresh and good.

Friendly staff, had an amazing breakfast with fresh ingredients and a lovely coffee. Definitely worth the visit.

Horrible English breakfast! Expensive, and they serve you a empty plate. One slice of tomato, sausage and bacon( burned) reheated in microwave, one egg cooked in microwave (very hard) one slice of bread very thin ( I was charged extra for it 50p) and q Horrible latte. Just stick with Italian food, leave the English breakfast for the experts

First visit here, was super impressed. The staff were quick and friendly. The food was sooo fresh and tasty. The choice is amazing from sandwiches and cakes to pasta and garlic bread. It really has it all. I shall be back to try either the pasta or jacket potatoes. But my baguette and my Fiancé’s panini were really good, they are generous with the fillings and it all was super yummy. Lots of seating available too. Definitely recommend a visit to have a pit stop from shopping.

Have eaten many lovely meals and snacks at Cafe Giardino ever since lakeside opened in the 90's

Lovely breakfast, freshly cooked, nothing more to say really.

Lovely hot cappuccino... clean surfaces lots of distance

Brilliant staff, drinks and food. A delight.

A great place to get coffee, normally always a seat available.

The food was great. The hygiene was very poor. The person cleaning the tables didn't use a sanitisers once on any of the tables and used 1 cloth to clean 6 tables know wonder the virus is spreading

Fresh food made to order, looking forward to returning soon

Good staff n good services. Food is good as well. Tidy n clean.

Great place....so nice food ....The staff from there doing great job.

Good service, price and v. clean

The choice and quality is excellent. Generous portions. Friendly staff.

Good food. They could improve their coffee.

Decent food if u wonna pay the money, not a greasy spoon cafe, more of a "I have wedge to spunk" 25 pound on two fry ups is a bit steep but yano what it was ok

Very clean, well presented staff, good choice of tasty food!

A little hectic but it was the last day of eat out to help out. Food was good and the staff were helpful.

Very rude staff and over priced food,would not recommend!

Food was ok, but the staff were miserable, verging on rude. Won't be returning, as it's nice to have a bit of customer service with even the odd smile, but this did not happen once to any customer in this establishment.

When I asked for gluten free which was advertised, I was told they didn't understand what I meant

Very nice hot jacket potatoes with shrimp and sea food prompt pleasant service

We love this cafe ,chef sings ,waitress is so lovley xxxxxx

Food was OK and served quite quickly but expensive even with the eat out discount applied (which was only a total of £10 for 3 of us for some reason). £1.50 for a bit of cheese on your pasta is cheeky.

Slightly pricey and overseasoned but the pasta was lovely

Not very nice we even left egg mayo sandwich

Been using cafe Giardino for a few years food always lovely